2011 CHEVROLET VOLT ESP

Black plate (7,1)Chevrolet Volt Owner Manual - 2011
Customer Information 13-7
.Flat Tire Change:Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective.
It is the owner's responsibility for
the repair or replacement of the
tire if it is not covered by the
warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian
Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information
is also available. Allow three
weeks for delivery.
.Trip Interruption Benefits
and Assistance: Must be
over 250 km (150 mi) from
where the trip was started to
qualify. General Motors of
Canada Limited requires pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service:
If assistance cannot be
provided right away, the
Roadside Assistance advisor
may give permission to get
local emergency road service.
You will receive payment, up to
$100, after sending the original
receipt to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are
the owner's responsibility.

Black plate (9,1)Chevrolet Volt Owner Manual - 2011
Customer Information 13-9
Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead
of your dealer's shuttle service,
the expense must be supported
by original receipts and can only
be up to the maximum amount
allowed by GM for shuttle service.
In addition, for U.S. customers,
should you arrange transportation
through a friend or relative, limited
reimbursement for reasonable
fuel expenses may be available.
Claim amounts should reflect
actual costs and be supported by
original receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle
or reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may
include minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of
the repair.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as
shuttle service, may not be available
at every dealer. Please contact
your dealer for specific information
about availability. All Courtesy
Transportation arrangements will
be administered by appropriate
dealer personnel.
General Motors reserves the
right to unilaterally modify,
change, or discontinue Courtesy
Transportation at any time and
to resolve all questions of claim
eligibility pursuant to the terms
and conditions described herein
at its sole discretion.

Black plate (14,1)Chevrolet Volt Owner Manual - 2011
13-14 Customer Information
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks
of Dolby Laboratories.
MP3PRO audio decoding
technology licensed from Coding
Technologies, Fraunhofer IIS and
Thompson.
DivX®, DivX Certified®and
associated logos are registered
trademarks of DivX, Inc. and are
used under license.
About DivX video: DivX
®is a digital
video format created by DivX, Inc.
This is an official DivX Certified
device that plays DivX video. Visit
www.divx.com for more information
and software tools to convert your
files into DivX video.
About DivX Video-On-Demand:
This DivX Certified
®device must
be registered in order to play DivX
Video-On-Demand (VOD) content.
To generate the registration code,
locate the DivX VOD section in
the device setup menu. Go to www.vod.divx.com with this code to
complete the registration process
and learn more about DivX VOD.
“Made for iPod”
means that an
electronic accessory has been
designed to connect specifically
to iPod and has been certified
by the developer to meet Apple
performance standards. Apple is
not responsible for the operation of
this device or its compliance with
safety and regulatory standards.
iPod, iPod classic, iPod nano, and
iPod touch are trademarks of Apple
Inc., registered in the U.S. and other
countries.

Black plate (23,1)Chevrolet Volt Owner Manual - 2011
Customer Information 13-23
END USER LICENSE AGREEMENT
Personal Use Only—You agree
to use this information for solely
personal, non commercial purposes,
and not for service bureau, time
sharing or other similar purposes.
You may not modify the information
or remove any copyright notices
that appear on the information in
any way. You may not decompile,
disassemble or reverse engineer
any portion of this information, and
may not transfer or distribute it in
any form, for any purpose. Without
limiting the foregoing, you may
not use this information with any
products, systems, or applications
installed or otherwise connected to
or in communication with vehicles,
capable of vehicle navigation,
positioning, dispatch, real time
route guidance, fleet management
or similar applications. No Warranty
—This information
is provided to you “as is,”and you
agree to use it at your own risk.
DENSO and its licensors (and their
licensors and suppliers, collectively
“DENSO”) make no guarantees,
representations or warranties of
any kind, express or implied,
arising by law or otherwise,
including but not limited to, and
DENSO expressly disclaims
any warranties regarding content,
quality, accuracy, completeness,
effectiveness, reliability, fitness
for a particular purpose, non
infringement, usefulness, use or
results to be obtained from this
information, or that the information
or server will be uninterrupted or
error free. Some states, territories
and countries do not allow certain
warranty exclusions, so to that
extent, the above exclusion may
not apply to you. Disclaimer of Liability: DENSO
SHALL NOT BE LIABLE TO YOU
FOR ANY CLAIM, DEMAND OR
ACTION, IRRESPECTIVE OF
ITS NATURE, ALLEGING ANY
LOSS, INJURY OR DAMAGES,
WHETHER DIRECT, INDIRECT,
INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES,
INCLUDING ANY LOSS OF
PROFIT, REVENUE OR
CONTRACTS ARISING OUT
OF YOUR POSSESSION, USE
OF OR INABILITY TO USE THIS
INFORMATION, ANY DEFECT
IN THE INFORMATION, OR THE
BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN
ACTION IN CONTRACT OR TORT
OR BASED ON A WARRANTY,
EVEN IF DENSO OR ITS
LICENSORS HAVE BEEN
ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Some states,
territories and countries do not
allow certain liability exclusions
or damages limitations, so to that
extent the above may not apply
to you.

Black plate (24,1)Chevrolet Volt Owner Manual - 2011
13-24 Customer Information
Indemnity—You agree to
indemnify, defend and hold
DENSO and its licensors (including
their respective licensors, suppliers,
assignees, subsidiaries, affiliated
companies, and the respective
officers, directors, employees,
shareholders, agents and
representatives of each of them)
free and harmless from and against
any liability, loss, injury (including
injuries resulting in death), demand,
action, cost, expense, or claim of
any kind or character, including
but not limited to attorney’s fees,
arising out of or in connection with
any use or possession by you of
this information. END USER NOTICE
The marks of companies displayed
by this product to indicate business
locations are the marks of their
respective owners. The use of
such marks in this product does not
imply any sponsorship, approval,
or endorsement by such companies
of this product.
Open Source Information
This vehicle contains open
source software, including without
limitation, software distributed
and/or modified under the GNU
General Public License, Version 2,
June 1991, and the GNU Lesser
General Public License, Version 2.1,
February 1999.
See www.oss.gm.com for additional
information and to download
related materials, including without
limitation, the previous referred
to licenses and software.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds
that a safety defect exists in a
group of vehicles, it may order
a recall and remedy campaign.

Black plate (27,1)Chevrolet Volt Owner Manual - 2011
Customer Information 13-27
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or
may be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash
or near crash‐like situations.
The OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or
by pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See Using the
Navigation System on page 7‑39 for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information.