2011 CHEVROLET TRAVERSE service

Black plate (8,1)Chevrolet Traverse Owner Manual - 2011
7-8 Infotainment System
Satellite Radio
XM™Satellite Radio Service
XM is a satellite radio service that is
based in the 48 contiguous United
States and 10 Canadian provinces.
XM Satellite Radio has a wide
variety of programming and
commercial-free music,
coast-to-coast, and in digital-quality
sound. A service fee is required to
receive the XM service. If XM
Service needs to be reactivated, the
radio will display “No Subscription
Please Renew” on channel XM1.
For more information, contact
XM at www.xmradio.com or call
1-800-929-2100 in the U.S. and
www.xmradio.ca or call
1-877-438-9677 in Canada.
Finding a Station
BAND: Press to switch between
AM, FM, or XM. The selection
displays.
f(Tune): Turn to select radio
stations.
©SEEK¨: Press to go to the
previous or to the next station and
stay there.
To scan stations, press and
hold
©or¨until a beep sounds.
The radio goes to a station, plays
for a few seconds, then goes to the
next station. Press either arrow
again to stop scanning.
The radio only seeks and scans
stations with a strong signal that are
in the selected band.
Finding a Category (CAT)
Station
CAT (Category): The CAT button
is used to find XM™ stations when
the radio is in the XM mode. To find
XM channels within a desired
category:
1. Press BAND until the XM frequency displays.
2. Press CAT to display the category tabs. 3. Continue pressing CAT until the
desired category name displays.
.Radios with CD and DVD
can also navigate the
category list by pressing
sREV or\FWD.
4. Press either of the two buttons below the desired category tab
to immediately tune to the first
XM station associated with that
category.
5. To go to the next or previous XM station within the selected
category, do one of the
following:
.Turnf.
.Press the buttons below the
right or left arrows on the
display.
.Press either SEEK arrow.
6. To exit the category search mode, press the FAV button or
BAND button to display the
favorites again.

Black plate (10,1)Chevrolet Traverse Owner Manual - 2011
7-10 Infotainment System
4. Press FAV, or let the menutime out, to return to the original
main radio screen showing the
radio station frequency tabs
and to begin the process of
programming favorites for the
chosen amount of numbered
pages.
XM™ Radio Messages
XL (Explicit Language
Channels): These channels, or
any others, can be blocked at a
customer's request, by calling
1-800-929-2100 in the U.S. and
1-877-438-9677 in Canada.
XM Updating: The encryption code
in the receiver is being updated, and
no action is required. This process
should take no longer than
30 seconds.
No XM Signal: The system is
functioning correctly, but the vehicle
is in a location that is blocking the
XM™ signal. When the vehicle is
moved into an open area, the signal
should return. Loading XM:
The audio system is
acquiring and processing audio and
text data. No action is needed. This
message should disappear shortly.
Channel Off Air: This channel is
not currently in service. Tune in to
another channel.
Channel Unauth : This channel is
blocked or cannot be received with
your XM Subscription package.
Channel Unavail: This previously
assigned channel is no longer
assigned. Tune to another station.
If this station was one of the
presets, choose another station for
that preset button.
No Artist Info: No artist
information is available at this time
on this channel. The system is
working properly.
No Title Info: No song title
information is available at this time
on this channel. The system is
working properly. No CAT Info:
No category
information is available at this time
on this channel. The system is
working properly.
No Information: No text or
informational messages are
available at this time on this
channel. The system is working
properly.
No Subscription Please Renew:
XM subscription needs to be
reactivated. Contact XM at
www.xmradio.com or call
1-800-929-2100 in the U.S. and
www.xmradio.ca or call
1-877-438-9677 in Canada.
CAT Not Found: There are no
channels available for the selected
category. The system is working
properly.

Black plate (11,1)Chevrolet Traverse Owner Manual - 2011
Infotainment System 7-11
XM Theftlocked:The XM receiver
in the vehicle could have previously
been in another vehicle. For security
purposes, XM receivers cannot be
swapped between vehicles. If this
message is received after having
the vehicle serviced, check with
your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the
XM™ Radio 8 digit radio ID label.
This label is needed to activate the
service.
Unknown: If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer.
Check XM Receivr: If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with
your dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 miles). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
XM™
Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from
coast-to-coast in the 48 contiguous
United States, and in Canada. Just
as with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the XM signal for a period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,

Black plate (12,1)Chevrolet Traverse Owner Manual - 2011
7-12 Infotainment System
or simply having the phone on. This
interference can cause an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Multi-Band Antenna
The multi-band antenna is
located on the roof of the vehicle.
This type of antenna is used with
the AM/FM radio, as well as
OnStar
®and the XM™Satellite
Radio Service System, if the vehicle
has these features. Keep this
antenna clear of snow and
ice build up for clear radio reception.
If the vehicle has a sunroof, the
performance of the radio system
may be affected if the sunroof is
open. Loading items onto the roof of
the vehicle can interfere with the
performance of the radio system
and, if the vehicle has this feature,
OnStar
®. Make sure the multi-band
antenna is not obstructed.
Audio Players
CD Player
Playing a CD
Insert a CD partway into the slot,
label side up. The player pulls it in
and the CD should begin playing.
ZEJECT : Press and release
to eject the disc that is currently
playing. A beep sounds and
Ejecting Disc displays. Once the
disc is ejected, Remove Disc
displays. The disc can be removed.
If the disc is not removed, after
several seconds, the disc
automatically pulls back into
the player.
f(Tune): Turn to select tracks on
the CD that is currently playing.
©SEEK¨: Press©to go to the
start of the current track, if more
than ten seconds on the CD have
played. Press
¨to go to the
next track. If either arrow is held, or pressed
multiple times, the player continues
moving backward or forward
through the tracks on the CD.
sREV (Fast Reverse):
Press
and hold to reverse playback quickly
within a track. Sound will be heard
at a reduced volume. Release to
resume playing the track. The
elapsed time of the track displays.
\FWD (Fast Forward): Press
and hold to advance playback
quickly within a track. Sound will be
heard at a reduced volume. Release
to resume playing the track. The
elapsed time of the track displays.
RDM (Random): CD tracks can be
listened to in random, rather than
sequential order with the random
setting. To use random, press the
softkey under the RDM label until
Random Current Disc displays.
Press the softkey again to turn off
random play.

Black plate (50,1)Chevrolet Traverse Owner Manual - 2011
7-50 Infotainment System
Using the“Dial”or“Call”
Command
1. Press and hold
b gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the
last number. To hear all of the numbers
recognized by the system, say
“Verify”
at any time.
1. Press and hold
b gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re‐dial”Command
1. Press and hold
b gfor
two seconds.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb gto answer the call.
.Pressc xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressbgto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb gagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Pressc xto disconnect the
current call and switch to the call
on hold.

Black plate (51,1)Chevrolet Traverse Owner Manual - 2011
Infotainment System 7-51
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
bg.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
bgto link all callers
together.
Ending a Call
Pressc xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressbg, and
then say “Mute call.”
.To cancel mute, pressbg, and
then say “Un‐mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired
and connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN. Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b
g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a
Cell Phone
During a call with the audio on the
cell phone, press
b g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.

Black plate (8,1)Chevrolet Traverse Owner Manual - 2011
9-8 Driving and Operating
.Keep your eyes moving—scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill. You
could crash. Always have the
engine running and the vehicle in
gear when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in
your own lane.
.Top of hills: Be
alert —something could
be in your lane (stalled car,
accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.

Black plate (17,1)Chevrolet Traverse Owner Manual - 2011
Driving and Operating 9-17
Notice:Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
((STOPPING THE ENGINE/
LOCK/OFF): When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP)
on
page 9‑18
This position locks the ignition and
transmission. The key can be
removed in LOCK/OFF.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags. In an emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑29
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service.
ACC (ACC/ACCESSORY):
This is
the position in which you can
operate the electrical accessories or
items plugged into the accessory
power outlets. This position unlocks
the ignition and steering wheel. Use
this position if the vehicle must be
pushed or towed.
R(ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument panel warning and
indicator lights. The switch stays in
this position when the engine is
running. The transmission is also
unlocked in this position. If you
leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.