2011 CHEVROLET TRAVERSE dead battery

Black plate (42,1)Chevrolet Traverse Owner Manual - 2011
7-42 Infotainment System
Battery Replacement
To change the remote control
batteries:
1. Slide the rear cover back, on theremote control.
2. Replace the two batteries in the compartment. Make sure that
they are installed correctly, using
the diagram on the inside of the
battery compartment.
3. Replace the battery cover.
If the remote control is to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.Tips and Troubleshooting Chart
Problem Recommended Action
There is no power. The ignition might not be turned to
ON/RUN or ACC/ACCESSORY.
The picture does not fill the screen.
There are black borders on the top
and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings
in the setup menu by pressing
the display menu button on the
remote control.
In auxiliary mode, the picture moves
or scrolls. Check the auxiliary input
connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the remote
control and the transmitter window.
Check the batteries to make sure
they are not dead or installed
incorrectly.
After stopping the player, and
pushing Play, sometimes the
DVD starts where it left off and
sometimes at the beginning. If the stop button was pressed
one time, the DVD player resumes
playing where the DVD was
stopped. If the stop button was
pressed two times, the DVD player
begins to play from the beginning of
the DVD.

Black plate (83,1)Chevrolet Traverse Owner Manual - 2011
Vehicle Care 10-83
{WARNING
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Check that the jumper cables do not have loose or missing
insulation. If they do, you could
get a shock. The vehicles could
be damaged too.
Before you connect the cables,
here are some basic things you
should know. Positive (+) will go
to positive (+) or to a remote
positive (+) terminal if the vehicle
has one. Negative (−) will go to a
heavy, unpainted metal engine
part or to a remote negative (−)
terminal if the vehicle has one.
Do not connect positive (+) to
negative (−) or you will get a
short that would damage the battery and maybe other parts
too. And do not connect the
negative (−) cable to the
negative (−) terminal on the
dead battery because this can
cause sparks.
6. Connect the red positive (+)
cable to the positive (+) terminal
of the dead battery.
Use a remote positive (+)
terminal if the vehicle has one. 7. Do not let the other end touch
metal. Connect it to the
positive (+) terminal of the good
battery. Use a remote
positive (+) terminal if the vehicle
has one.
8. Now connect the black negative (−) cable to the
negative (−) terminal of the good
battery. Use a remote
negative (−) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step. The
other end of the negative (−)
cable does not go to the dead
battery. It goes to a heavy,
unpainted metal engine part,
or to a remote negative (−)
terminal on the vehicle with the
dead battery.

Black plate (84,1)Chevrolet Traverse Owner Manual - 2011
10-84 Vehicle Care
9. Connect the other end of thenegative (−) cable at least
18 inches (45 cm) away from
the dead battery, but not near
engine parts that move.
The electrical connection is just
as good there, and the chance
of sparks getting back to the
battery is much less.
Your vehicle has a remote
negative (−) terminal for this
purpose. 10. Now start the vehicle with the
good battery and run the
engine for a while.
11. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
Notice: If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
A. Heavy, Unpainted Metal Engine Part or Remote Negative (−)
Terminal
B. Good Battery or Remote Positive (+) and Remote
Negative (−) Terminals
C. Dead Battery or Remote Positive (+) Terminal

Black plate (85,1)Chevrolet Traverse Owner Manual - 2011
Vehicle Care 10-85
To disconnect the jumper cables
from both vehicles, do the following:
1. Disconnect the blacknegative (−) cable from the
vehicle that had the dead
battery.
2. Disconnect the black negative (−) cable from the
vehicle with the good battery.
3. Disconnect the red positive (+) cable from the vehicle with the
good battery.
4. Disconnect the red positive (+) cable from the other vehicle.Towing
Towing the Vehicle
Notice: To avoid damage, the
disabled vehicle should be towed
with all four wheels off the
ground. Care must be taken with
vehicles that have low ground
clearance and/or special
equipment.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Assistance Program
on page 13‑8.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing” in this
section.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle –such as behind a
motorhome. The two most common
types of recreational vehicle towing
are known as dinghy towing and
dolly towing. Dinghy towing is
towing the vehicle with all four
wheels on the ground. Dolly towing
is towing the vehicle with two
wheels on the ground and two
wheels up on a device known
as a dolly.

Black plate (9,1)Chevrolet Traverse Owner Manual - 2011
Customer Information 13-9
owner or driver if they decide
the claims are made too often,
or the same type of claim is made
many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road
or highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information
is also available. Allow
three weeks for delivery.