2011 CHEVROLET TRAVERSE service

Black plate (2,1)Chevrolet Traverse Owner Manual - 2011
2011 Chevrolet Traverse Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-29
Bulb Replacement . . . . . . . . . . 10-29
Electrical System . . . . . . . . . . . . 10-31
Wheels and Tires . . . . . . . . . . . 10-38
Jump Starting . . . . . . . . . . . . . . . 10-81
Towing . . . . . . . . . . . . . . . . . . . . . . 10-85
Appearance Care . . . . . . . . . . . 10-89
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Scheduled Maintenance . . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts . . . . . . . 11-6
Maintenance Records . . . . . . . . 11-9 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-16
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-17
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)Chevrolet Traverse Owner Manual - 2011
Introduction iii
The names, logos, emblems,
slogans, vehicle model names,
and vehicle body designs appearing
in this manual including, but not
limited to, GM, the GM logo,
CHEVROLET, the CHEVROLET
Emblem, and TRAVERSE are
trademarks and/or service marks
of General Motors LLC, its
subsidiaries, affiliates, or licensors.This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com
Litho in U.S.A.
Part No. 20759682 A First Printing©2010 General Motors LLC. All Rights Reserved.

Black plate (4,1)Chevrolet Traverse Owner Manual - 2011
iv Introduction
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury
or death.
{WARNING
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage.
This would not be covered by
the vehicle's warranty.
A circle with a slash through
it is a safety symbol which means
“Do Not,” “Do not do this,” or
“Do not let this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.

Black plate (17,1)Chevrolet Traverse Owner Manual - 2011
In Brief 1-17
© ¨:Seek or scan stations.
4: Change the display between the
radio station frequency and the
time, if equipped. While the ignition
is off, press
4to display the time.
For more information about these
and other radio features, see
Operation on page 7‑2.
For vehicles with a Rear Seat
Entertainment System (RSE) and
Rear Seat Audio System (RSA), see
Rear Seat Entertainment (RSE)
System
on page 7‑35and Rear
Seat Audio (RSA) Systemon
page 7‑44for more information.
Storing a Favorite Station
A maximum of 36 stations can be
stored as favorites using the six
softkeys located below the radio
station frequency tabs and by using
the radio FAV button. Press FAV to
go through up to six pages of
favorites, each having six favorite
stations available per page. Each page of favorites can contain
any combination of AM, FM, or
XM stations.
See AM-FM Radio on page 7‑6.
Setting the Clock
To set the time and date for the
radio with CD, DVD, and USB Port:
1. Turn the ignition key to ACC/
ACCESSORY or ON/RUN, then
press
O, to turn the radio on.
2. Press
Gto display HR, MIN,
MM, DD, YYYY (hour, minute,
month, day, and year).
3. Press the pushbutton located under any one of the labels to be
changed.
4. To increase or decrease the time or date, turn
fclockwise or
counter‐clockwise.
For detailed instructions on setting
the clock for the vehicles specific
audio system, see Clock
on
page 5‑8.
Satellite Radio
Vehicles with an XM™ Satellite
Radio tuner and a valid XM Satellite
Radio subscription can receive
XM programming.
XM Satellite Radio Service
XM is a satellite radio service based
in the 48 contiguous United States
and 10 Canadian provinces.
XM Satellite Radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
XM service.
For more information refer to:
.www.xmradio.com or call
1-800-929-2100 (U.S.).
.www.xmradio.ca or call
1-877-438-9677 (Canada).
For more information, see Satellite
Radio on page 7‑8.

Black plate (23,1)Chevrolet Traverse Owner Manual - 2011
In Brief 1-23
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program. This
program provides technically trained
advisors who are available 24 hours
a day, 365 days a year, to give
minor repair information or make
towing arrangements.
For more information see Roadside
Assistance Program on page 13‑8. Roadside Assistance and OnStar
(United States and Canada)
If you have a current OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center (United
States and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).

Black plate (24,1)Chevrolet Traverse Owner Manual - 2011
1-24 In Brief
OnStar®
For vehicles with an active OnStar
subscription, OnStar uses several
innovative technologies and live
advisors to provide a wide range
of safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can
automatically alert an OnStar
advisor who is immediately
connected to the vehicle to see if
you need help.
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar advisor to verify your
account information and to answer
questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar emergency
advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles. Not
all OnStar services are available on all vehicles. For more information,
see the OnStar Owner's Guide;
visit www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or
TTY 1‐877‐248‐2080; or
press
Qto speak with an
OnStar advisor 24 hours a day,
7 days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.

Black plate (25,1)Chevrolet Traverse Owner Manual - 2011
In Brief 1-25
OnStar service can’t work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar's
service. Service involving location
information about your vehicle can’t
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. The vehicle has to have a
working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment isn’t properly
installed or you haven’t maintained
it and your vehicle is in good
working order and in compliance
with all government regulations.
If you try to add, connect, or modifyany equipment or software in your
vehicle, OnStar service may not
work. Other problems OnStar can’t
control may prevent service to you,
such as hills, tall buildings, tunnels,
weather, electrical system design
and architecture of your vehicle,
damage to important parts of your
vehicle in a crash, or wireless phone
network congestion or jamming.
See
Radio Frequency Statement
on
page 13‑19for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar Hands-Free calling.
See Steering Wheel Controls
on
page 5‑2for more information. On some vehicles, the mute button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio if
the OnStar advisor cannot be heard.
If the light next to the OnStar
buttons is red, the system may
not be functioning properly. Push
the
Qbutton and request a vehicle
diagnostic. If the light appears clear
(no light appears), your OnStar
subscription has expired and all
services have been deactivated.
Push the
Qbutton to confirm that
the OnStar equipment is active.

Black plate (3,1)Chevrolet Traverse Owner Manual - 2011
Keys, Doors and Windows 2-3
If there is a decrease in the
RKE operating range:
.Check the distance. The
transmitter may be too far
from the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See“Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 feet) away from the
vehicle. There are other conditions which
can affect the performance of the
transmitter. See
Remote Keyless
Entry (RKE) System on page 2‑2.
With Remote Start and Power
Liftgate Shown, Without Similar
/(Remote Vehicle Start): For
vehicles with this feature, see
Remote Vehicle Start
on page 2‑5for additional information.
Q(Lock): Press to lock all
the doors. If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to indicate
locking has occurred. If enabled
through the DIC, the horn sounds
when
Qis pressed again within
five seconds. See Vehicle
Personalization (With DIC Buttons)
on page 5‑41for additional
information.
Pressing
Qmay arm the content
theft‐deterrent system. See
Anti-Theft Alarm System
on
page 2‑12.
K(Unlock): Press once to unlock
only the driver door. If
Kis pressed
again within five seconds, all
remaining doors unlock. The interior
lamps come on and stay on for
20 seconds or until the ignition is
turned on.
If enabled through the DIC, the
parking lamps flash twice to indicate
unlocking has occurred. See Vehicle
Personalization (With DIC Buttons)
on page 5‑41.