2011 CHEVROLET TRAVERSE mileage

Black plate (23,1)Chevrolet Traverse Owner Manual - 2011
In Brief 1-23
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program. This
program provides technically trained
advisors who are available 24 hours
a day, 365 days a year, to give
minor repair information or make
towing arrangements.
For more information see Roadside
Assistance Program on page 13‑8. Roadside Assistance and OnStar
(United States and Canada)
If you have a current OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center (United
States and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).

Black plate (12,1)Chevrolet Traverse Owner Manual - 2011
5-12 Instruments and Controls
Speedometer
The speedometer shows the
vehicle's speed in either kilometers
per hour (km/h) or miles per
hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
This vehicle has a tamper-resistant
odometer. If the vehicle needs a
new odometer installed, the new
one is set to the mileage of the old
odometer. If this is not possible, it is
set at zero and a label is put on the
driver's door to show the old
mileage reading.
Tachometer
The tachometer displays the engine
speed in revolutions per
minute (rpm).
Notice:If the engine is operated
with the tachometer in the shaded
warning area, the vehicle could
be damaged, and the damages
would not be covered by the
vehicle warranty. Do not operate
the engine with the tachometer in
the shaded warning area.
Fuel Gauge
EnglishMetric
When the ignition is on, the fuel
gauge shows how much fuel is left
in the tank.
An arrow on the fuel gauge
indicates the side of the vehicle the
fuel door is on.
The gauge will first indicate empty
before the vehicle is out of fuel, the
vehicle's fuel tank should be
filled soon.
When the fuel tank is low on fuel,
the FUEL LEVEL LOW message will
appear on the Driver Information
Center (DIC). For more information
see Fuel System Messages
on
page 5‑35.

Black plate (27,1)Chevrolet Traverse Owner Manual - 2011
Instruments and Controls 5-27
Each trip odometer can be reset to
zero separately by pressing the set/
reset button or the trip odometer
reset stem while the desired trip
odometer is displayed.
The trip odometer has a feature
called retroactive reset. This can be
used to set the trip odometer to the
number of kilometers (miles) driven
since the ignition was last turned on.
This can be used if the trip
odometer is not reset at the
beginning of the trip.
To use the retroactive reset feature,
press and hold the set/reset button
for at least four seconds. The trip
odometer will display the number of
kilometers (km) or miles (mi) driven
since the ignition was last turned on
and the vehicle was moving. Once
the vehicle begins moving, the trip
odometer will accumulate mileage.
For example, if the vehicle was
driven 8 km (5 miles) before it
is started again, and then the
retroactive reset feature is activated,
the display will show 8 km (5 miles).As the vehicle begins moving, the
display will then increase to 8.2 km
(5.1 miles), 8.4 km (5.2 miles), etc.
If the retroactive reset feature is
activated after the vehicle is started,
but before it begins moving, the
display will show the number of
kilometers (km) or miles (mi) that
were driven during the last
ignition cycle.
RANGE
Press the trip/fuel button until
RANGE displays. This display
shows the approximate number of
remaining kilometers (km) or
miles (mi) the vehicle can be driven
without refueling. The display will
show LOW if the fuel level is low.
The fuel range estimate is based on
an average of the vehicle's fuel
economy over recent driving history
and the amount of fuel remaining in
the fuel tank. This estimate will
change if driving conditions change.
For example, if driving in traffic and
making frequent stops, this display
may read one number, but if the
vehicle is driven on a freeway, the
number may change even though
the same amount of fuel is in the
fuel tank. This is because different
driving conditions produce different
fuel economies. Generally, freeway
driving produces better fuel
economy than city driving. Fuel
range cannot be reset.
AVG (Average) ECONOMY
Press the trip/fuel button until AVG
ECONOMY displays. This display
shows the approximate average
liters per 100 kilometers (L/100 km)
or miles per gallon (mpg). This
number is calculated based on
the number of L/100 km (mpg)
recorded since the last time this
menu item was reset. To reset
AVG ECONOMY, press and hold the
set/reset button.

Black plate (29,1)Chevrolet Traverse Owner Manual - 2011
Instruments and Controls 5-29
Driver Information
Center (DIC)
(Without DIC Buttons)
If your vehicle does not have
DIC buttons, the information below
explains the operation of this
system.
The DIC has different displays
which can be accessed by pressing
the trip odometer reset stem located
on the instrument panel cluster.
Pressing the trip odometer reset
stem will also turn off,
or acknowledge, DIC messages.
The DIC displays trip and vehicle
system information, and warning
messages if a system problem is
detected.
If your vehicle does not have
DIC buttons, you can use the trip
odometer reset stem to view the
following displays: odometer, trip
odometers, oil life, park assist menu
for vehicles with the Ultrasonic Rear
Parking Assist (URPA) system,
units, and display language.If your vehicle has DIC buttons, you
can use the trip odometer reset
stem to view the following displays:
odometer and trip odometers.Trip Odometer Reset Stem
Menu Items
ODOMETER
Press the trip odometer reset stem
until ODOMETER displays. This
display shows the distance the
vehicle has been driven in either
kilometers (km) or miles (mi).
To switch between English and
metric measurements, see
“UNITS”
later in this section.
TRIP A or TRIP B
Press the trip odometer reset stem
until TRIP A or TRIP B displays. This
display shows the current distance
traveled in either kilometers (km) or
miles (mi) since the last reset for
each trip odometer. Both trip
odometers can be used at the
same time. Each trip odometer can be reset to
zero separately by pressing and
holding the trip odometer reset stem
while the desired trip odometer is
displayed.
The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of kilometers (miles)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display the
number of kilometers (km) or
miles (mi) driven since the ignition
was last turned on and the vehicle
was moving. Once the vehicle
begins moving, the trip odometer
will accumulate mileage. For
example, if the vehicle was driven
8 km (5 miles) before it is started
again, and then the retro-active
reset feature is activated, the
display will show 8 km (5 miles).

Black plate (4,1)Chevrolet Traverse Owner Manual - 2011
10-4 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
{WARNING
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
.Be sure you have sufficient
knowledge, experience,
the proper replacement
parts, and tools before
attempting any vehicle
maintenance task.(Continued)
WARNING (Continued)
.Be sure to use the proper
nuts, bolts, and other
fasteners. English and metric
fasteners can be easily
confused. If the wrong
fasteners are used, parts
can later break or fall off.
You could be hurt.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
on
page 13‑15. This vehicle has an airbag system.
Before attempting to do your own
service work, see
Servicing the
Airbag-Equipped Vehicle
on
page 3‑44.
Keep a record with all parts receipts
and list the mileage and the date
of any service work performed.
See Maintenance Records
on
page 11‑9.

Black plate (11,1)Chevrolet Traverse Owner Manual - 2011
Vehicle Care 10-11
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on engine revolutions and engine
temperature, and not on mileage.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably.
For the oil life system to work
properly, the system must be reset
every time the oil is changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on.
Change the oil as soon as possible
within the next 600 miles (1 000 km).
It is possible that, if driving under
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system mustbe reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the
proper level.
If the system is ever reset
accidentally, the oil must be
changed at 3,000 miles (5 000 km)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
If the vehicle does not have Driver
Information Center (DIC) buttons:
1. Turn the ignition to ON/RUN,
with the engine off. The vehicle
must be in P (Park) to access this display. Press the trip
odometer reset stem until OIL
LIFE REMAINING displays.
2. Press and hold the trip odometer reset stem until OIL LIFE
REMAINING shows “100%.”
Three chimes sound and the
CHANGE ENGINE OIL SOON
message goes off.
3. Turn the key to LOCK/OFF. If the CHANGE ENGINE OIL
SOON message comes back on
when the vehicle is started, the
engine oil life system has not
been reset. Repeat the
procedure.
If the vehicle has Driver Information
Center (DIC) buttons:
1. Turn the ignition to ON/RUN, with the engine off.
2. Press the vehicle information button until OIL LIFE
REMAINING displays.

Black plate (2,1)Chevrolet Traverse Owner Manual - 2011
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by the dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Communication
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification Number
(VIN). This is available from the
vehicle registration or title, or the
plate at the top left of the
instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out of court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

Black plate (5,1)Chevrolet Traverse Owner Manual - 2011
Customer Information 13-5
Step Three
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership addressSee
Customer Assistance Offices
(United States and Canada) on
page 13‑5 orCustomer Assistance
Offices (Mexico) on page 13‑6 for
more information.
Customer Assistance
Offices (United States
and Canada)
Chevrolet encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States
Chevrolet Motor Division
Chevrolet Customer
Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872 From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Communication Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.