Page 49 of 542

Black plate (11,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-11
The power liftgate can be power
opened and closed in the
following ways:
.Press and hold&on the
Remote Keyless Entry (RKE)
transmitter until the liftgate starts
moving. See Remote Keyless
Entry (RKE) System Operation
on page 2‑3.
.Press&on the overhead
console.
.Press the touchpad on the
outside liftgate handle.
Pressing the buttons, or touchpad
switch a second time while the
liftgate is moving reverses the
direction.
l: The liftgate can also be
closed by pressing this button next
to the liftgate latch.
Press the button a second time
during liftgate operation to reverse
that operation. The power liftgate may be
temporarily disabled under extreme
temperatures, or under low battery
conditions. If this occurs, the liftgate
can still be operated manually.
If the transmission is shifted out of
P (Park) while the power function is
in progress, the liftgate power
function will continue to completion.
If the transmission is shifted out of
P (Park) and the vehicle accelerates
before the power liftgate latches
closed, the liftgate may reverse to
the open position. Cargo could fall
out of the vehicle. Always make
sure the power liftgate is closed and
latched before you drive away.
If you power open the liftgate and
the liftgate support struts have lost
pressure, the lamps will flash and a
chime will sound. The liftgate will
stay open temporarily, then slowly
close. See your dealer for service
before using the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
a warning chime will sound and the
liftgate will automatically reverse
direction to the full closed or open
position. After removing the
obstruction, the power liftgate
operation can be used again. If the
liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate,
and you must manually open or
close the liftgate. The REAR
ACCESS OPEN warning message
in the Driver Information Center
(DIC) will indicate that the liftgate is
open. After removing the
obstructions, manually open the
liftgate to the full open position or
close the liftgate to the fully closed
and latched position. The liftgate will
now resume normal power
operation.
Page 50 of 542

Black plate (12,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2-12 Keys, Doors and Windows
Pinch sensors are located on the
sides of the liftgate. If an object is
caught between the liftgate and the
body and presses against this
sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually. Do not
force the liftgate open or closed
during a power cycle.
Manual Operation of Power
Liftgate
To change the liftgate to manual
operation, press the switch on the
overhead console to the OFF
position.
With the power liftgate disabled and
all of the doors unlocked, the liftgate
can be manually opened and
closed.
To open the liftgate, press the
touchpad on the handle on the
outside of the liftgate, and lift the
gate open. To close the liftgate, use
the pull cup to lower the liftgate andclose. The liftgate latch will power
close. Always close the liftgate
before driving.
If the RKE button or the power close
button on the liftgate is pressed
while power operation is disabled,
the lamps will flash three times, but
the liftgate will not move.
It is not recommended that you
drive with the liftgate open,
however, if you must drive with the
liftgate open, the liftgate should be
set to manual operation by pressing
the OFF switch on the center
console.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
If the battery is properly connected
with adequate voltage, the switch is
not disabled, and the liftgate still will
not function, your vehicle should be
taken to a dealer for service.
Liftgate (Manual)
{WARNING
It can be dangerous to drive with
the liftglass or liftgate open
because carbon monoxide (CO)
gas can come into your vehicle.
You cannot see or smell CO.
It can cause unconsciousness
and even death.
If you must drive with the liftglass
or liftgate open, or if electrical
wiring or other cable connections
must pass through the seal
between the body and the
liftglass or liftgate:
.Make sure all other windows
are shut.
.Turn the fan on your heating
or cooling system to its
highest speed with the
recirculation mode off. That
will force outside air into your
vehicle. See
Climate Control
(Continued)
Page 51 of 542

Black plate (13,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-13
WARNING (Continued)
Systems on page 9‑37or
Dual Automatic Climate
Control System on page 8‑4.
.If you have air outlets on or
under the instrument panel,
open them all the way.
.If your vehicle has a power
liftgate, disable the power
liftgate function.
See Engine Exhaust on
page 9‑37.
Press
Kon the Remote Keyless
Entry (RKE) transmitter or use the
power door lock switches to unlock
the liftgate. See Remote Keyless
Entry (RKE) System Operation on
page 2‑3.
On vehicles with a liftglass, press
the button on the underside of the
license pocket applique (A) to open
it. The liftglass can also be opened
by pressing
mon the RKE
transmitter.
To open the entire liftgate, press the
touchpad on the underside of the
liftgate handle (B). The vehicle must
be in PARK (P) to open the liftgate.
To close the liftgate, use the pull
cup or pull strap. The liftgate or liftglass cannot be
opened if the rear wipers are in
motion. Attempting to open the
liftgate or liftglass while the rear
wipers are in motion will cause the
release of the liftglass or liftgate to
delay until the wipers are moved off
the liftglass.
Both the liftglass and liftgate have
an electric latch. If the battery is
disconnected or has low voltage,
the liftglass and liftgate will not
open. The liftglass and liftgate will
resume operation when the battery
is reconnected and charged.
Page 52 of 542

Black plate (14,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2-14 Keys, Doors and Windows
Power Assist Steps
The vehicle may have power assist
steps.
The switch used to disable the
power assist steps is located on the
center console below the climate
control system.
The power assist steps
automatically extend from beneath
the vehicle on the side in which the
door has been opened. Once the
door is closed, the assist steps
automatically move back under the
vehicle after a brief delay. The
vehicle must not be moving for the
assist steps to extend or retract.
The assist steps cannot be disabled
in the extended position.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
it impossible to steal.
Anti-Theft Alarm System
Your vehicle has a content
theft-deterrent alarm system.
This is the security light.
To arm the theft-deterrent system:
1. Open the door.
2. Lock the door with the RemoteKeyless Entry (RKE) transmitter
or the power door lock switch.
The security light will come on to
inform the driver the system is arming. If a door is open when
the doors are locked, the
security light will flash.
If the delayed locking feature is
turned on, the theft‐deterrent
system will not start the arming
process until the last door is
closed and the delay timer has
expired. See
Delayed Locking
on page 2‑9.
3. Close all doors. The security light should go off after about
30 seconds. The alarm is not
armed until the security light
goes off.
If a locked driver door is opened
without using the RKE transmitter, a
10-second pre-alarm will occur. The
horn will chirp and the lights will
flash. If the key is not placed in the
ignition and turned to START or the
door is not unlocked by pressing the
unlock button on the RKE
transmitter during the 10-second
pre-alarm, the alarm will go off. Your
vehicle's headlamps will flash and
Page 53 of 542

Black plate (15,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-15
the horn will sound for about
30 seconds, then will turn off to save
the battery power.
The theft-deterrent system will not
activate if the doors are locked with
the vehicle's key or the manual door
lock. It activates only if you use the
power door lock switch with the door
open or the RKE transmitter. You
should also remember that you can
start your vehicle with the correct
ignition key if the alarm has been
set off.
To avoid setting off the alarm by
accident:
.If you do not want to activate the
theft-deterrent system, the
vehicle should be locked with
the door key after the doors are
closed.
.Always unlock the doors with the
RKE transmitter. Unlocking a
door any other way will set off
the alarm if it is armed.If you set off the alarm by accident,
press unlock on the RKE transmitter
or place the key in the ignition and
turn it to START to turn off the
alarm. The alarm will not stop if you
try to unlock a door any other way.
Testing the Alarm
To test the alarm:
1. From inside the vehicle, lower
the driver window and open the
driver door.
2. Activate the system by locking the doors with the power door
lock switch while the door is
open, or with the RKE
transmitter.
3. Get out of the vehicle, close the door and wait for the security
light to go out. 4. Then reach in through the
window, unlock the door with the
manual door lock and open the
door. This should set off the
alarm.
While the alarm is set, the power
door unlock switch will not work.
If the alarm does not sound when it
should but the headlamps flash,
check to see if the horn works. The
horn fuse may be blown. To replace
the fuse, see Fuses and Circuit
Breakers on page 10‑41.
If the alarm does not sound or the
headlamps do not flash, the vehicle
should be serviced by your dealer.
Page 54 of 542

Black plate (16,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2-16 Keys, Doors and Windows
Immobilizer
SeeRadio Frequency Statement on
page 13‑18 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system.
The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned to
ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position. You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and the
security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be a
problem with the theft-deterrent
system. Turn the ignition off and try
again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. At this time,
you may also want to check the
fuse. See
Fuses and Circuit
Breakers on page 10‑41. If the
engine still does not start with the
other key, the vehicle needs service.
If the vehicle does start, the first key
may be faulty. See your dealer who
can service the PASS-Key III+ to
have a new key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are lost
or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.
Page 55 of 542

Black plate (17,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-17
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank cut exactly as the
ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has a
1
stamped on it.
2. Insert the original, already programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service.
3. After the engine has started, turn the key to LOCK/OFF, and
remove the key. 4. Insert the new key to be
programmed and turn it to the
ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF
position in Step 3.
The security light will turn off
once the key has been
programmed.
5. Repeat Steps 1 through 4 if additional keys are to be
programmed.
If you lose or damage your
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
{WARNING
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Page 56 of 542

Black plate (18,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2-18 Keys, Doors and Windows
Manual Mirrors
Adjust the outside mirrors for a
clearer view.
Using hood-mounted air deflectors
and add-on convex mirror
attachments could decrease mirror
performance.
Trailer-Tow Mirrors
If the vehicle has towing mirrors,
they can be adjusted for a clearer
view of the objects behind you.Manually pull out the mirror head to
extend it for better visibility when
towing a trailer.
The lower portion of the mirror is
convex. A convex mirror's surface is
curved to see more from the driver
seat. The convex mirror can be
adjusted manually to the driver
preferred position for better vision.
The mirror may have a turn signal
arrow that flashes in the direction of
the turn or lane change.
Power Mirrors
Vehicles with outside power mirrors
have the controls on the driver door
armrest.
To adjust each mirror:
1. Press (A) or (B) to select the
driver or passenger side mirror.
2. Press one of the four arrows located on the control pad to
move the mirror to the desired
direction.