
Black plate (44,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
7-44 Infotainment System
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.

Black plate (45,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-45
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are on correctly using the
L (left) and R (right) on the headphones.
The remote and/or the headphones are lost. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged. Disc Region Error:
This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
Zor DVD AUX is pressed on the
radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax
machines, or walkie talkies. It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.

Black plate (1,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-34
Active Fuel Management™ . . . . 9-37
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-97
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . 9-97
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 3-54
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-29
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-6
Air Cleaner/Filter, Engine . . . . . 10-15
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-13
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-56
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-47
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-49
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-47 Airbag System (cont.)
What Will You See After
an Airbag Inflates? . . . . . . . . . . 3-48
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-45
Where Are the Airbags? . . . . . . 3-43
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-54
Passenger Status Indicator . . . 5-20
Readiness Light . . . . . . . . . . . . . . 5-19
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-54
System Check . . . . . . . . . . . . . . . . 3-41
Alarm System Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-14
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Antenna Rear Side Window . . . . . . . . . . . . 7-14
Satellite Radio . . . . . . . . . . . . . . . . 7-14
Anti-Theft Alarm System . . . . . . . . . . . . . . . . 2-14
Alarm System Messages . . . . . 5-46
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-53
Warning Light . . . . . . . . . . . . . . . . . 5-25 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-98
Interior . . . . . . . . . . . . . . . . . . . . . 10-102
Armrest Storage . . . . . . . . . . . . . . . . 4-1
Assistance Program, Roadside . . . . . . . . . . . . . . 13-7, 13-10
Audio Players . . . . . . . . . . . . . . . . . 7-15
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-20
Audio System Radio Reception . . . . . . . . . . . . . . 7-13
Rear Seat (RSA) . . . . . . . . . . . . . 7-46
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Dimming Mirrors . . . . . . . . . . . . . . 2-20
Door Locks . . . . . . . . . . . . . . . . . . . . 2-9
Headlamp System . . . . . . . . . . . . . 6-4
Level Control . . . . . . . . . . . . . . . . . 9-58
Automatic Transmission . . . . . . . 9-39 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-12
Manual Mode . . . . . . . . . . . . . . . . . 9-43
Automatic Transmission Shift Lock Control
Function Check . . . . . . . . . . . . . 10-33
Auxiliary
Roof Mounted Lamp . . . . . . . . . . . 6-6

Black plate (2,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
i-2 INDEX
Auxiliary Devices . . . . . . . . . . . . . . 7-31
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-30
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-31
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-29Jump Starting . . . . . . . . . . . . . . . 10-88
Load Management . . . . . . . . . . . . . 6-8
Power Protection . . . . . . . . . . . . . . 6-9
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-38
Blade Replacement, Wiper . . . 10-34
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-48
Brake Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 9-29
Brake System Warning Light . . . 5-24
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-26 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-53
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-54
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-27
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-54
System Messages . . . . . . . . . . . . 5-39
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-29 Bulb Replacement . . . . . . . . . . . . 10-40
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-6
Halogen Bulbs . . . . . . . . . . . . . . 10-38
Headlamp Aiming . . . . . . . . . . . 10-36
Headlamps . . . . . . . . . . . . . . . . . 10-38
License Plate Lamps . . . . . . . 10-39
Taillamps, Turn Signal,
Stoplamps, and
Back-Up Lamps . . . . . . . . . . . 10-38
Buying New Tires . . . . . . . . . . . . . 10-65
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-7
California Fuel Requirements . . . . . . . . . . . 9-72
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Camera, Rear Vision . . . . . . . . . . 9-66
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 9-37
Liftgate . . . . . . . . . . . . . . . . . 2-10, 2-12
Winter Driving . . . . . . . . . . . . . . . . 9-20 Cargo
Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cautions, Danger, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD DVD Player . . . . . . . . . . . . . . . . . . . 7-20
CD Player . . . . . . . . . . . . . . . . . . . . . 7-15
Center Console Storage . . . . . . . . 4-2
Center Seat . . . . . . . . . . . . . . . . . . . . 3-4
Chains, Tire . . . . . . . . . . . . . . . . . . 10-70
Charging System Light . . . . . . . . 5-21
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-22
IgnitionTransmission Lock . . . . . . . . 10-33
Child Restraints
Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-59
Lower Anchors and Tethers for Children . . . . . . . . . 3-65
Older Children . . . . . . . . . . . . . . . . 3-57
Securing . . . . . . . . . . . . . . . . 3-74, 3-77
Systems . . . . . . . . . . . . . . . . . . . . . . 3-61
Circuit Breakers . . . . . . . . . . . . . . 10-41

Black plate (4,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
i-4 INDEX
Dual Automatic ClimateControl System . . . . . . . . . . . . . . . . 8-4
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-36
DVD/CD Player . . . . . . . . . . . . . . . . 7-20
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-74
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-97
Electrical System Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-41
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-41
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-46
Overload . . . . . . . . . . . . . . . . . . . 10-40
Engine Air Cleaner/Filter . . . . . . . . . . . 10-15
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-22
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-17 Engine (cont.)
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-17
Cooling System . . . . . . . . . . . . . 10-16
Cooling System Messages . . . 5-40
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-37
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-23
Oil Pressure Gauge . . . . . . . . . . 5-16
Overheated Protection
Operating Mode . . . . . . . . . . . 10-23
Overheating . . . . . . . . . . . . . . . . 10-21
Power Messages . . . . . . . . . . . . . 5-42
Pressure Light . . . . . . . . . . . . . . . . 5-27
Running While Parked . . . . . . . . 9-38
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-32
Engine Oil Life System . . . . . . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-41
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-8
Equipment, Towing . . . . . . . . . . . . 9-87
Event Data Recorders . . . . . . . . 13-17
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-8
Extender, Safety Belt . . . . . . . . . . 3-40
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . 10-23
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter Engine Air Cleaner . . . . . . . . . 10-15
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-71
Flat Tire, Changing . . . . . . . . . . . 10-73
Floor Mats . . . . . . . . . . . . . . . . . . .10-105
Fluid Automatic Transmission . . . . 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-27
Four-Wheel DriveTransfer Case . . . . . . . . . 9-46, 9-51
Power Steering . . . . . . . . . . . . . 10-24
Washer . . . . . . . . . . . . . . . . . . . . . 10-25
Fog Lamps
Bulb Replacement . . . . . . . . . . . . . 6-6
Folding Mirrors . . . . . . . . . . . . . . . . 2-19
Four-Wheel Drive . . . . . . . . . . . . 10-29, 9-46, 9-51
Front Axle . . . . . . . . . . . . . . . . . . . . 10-30

Black plate (9,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
INDEX i-9
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-18
Statement . . . . . . . . . . . . . . . . . . 13-18
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
CD/DVD Player . . . . . . . . . . . . . . . 7-20
Reception . . . . . . . . . . . . . . . . . . . . 7-13
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Reading Lamps . . . . . . . . . . . . . . . . . 6-8
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-31 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-57
Rear Climate Control System . . . . . . . . . . . . . . . . . 8-10, 8-11
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-46
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . . . 7-36
Rear Seat Audio (RSA) . . . . . . . 7-46
Rear Seats
Heated . . . . . . . . . . . . . . . . . . . . . . . 3-11
Rear Side Window Antenna . . . 7-14
Rear Storage . . . . . . . . . . . . . . . . . . . 4-2
Rear Vision Camera (RVC) . . . . 9-66
Rear Window Washer/Wiper . . . . 5-6 Rearview Mirrors . . . . . . . . . . . . . . 2-21
Automatic Dimming . . . . . . . . . . . 2-21
Reclining Seatbacks . . . . . . . . . . . . 3-7
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . 11-7
Recommended Fuel . . . . . . . . . . . 9-72
Records Maintenance . . . . . . . . . . . . . . . . .11-10
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-93
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-6
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . 10-35
Replacement Bulbs . . . . . . . . . . . 10-40
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-56
Maintenance . . . . . . . . . . . . . . . . . . 11-9
Replacing Airbag System . . . . . . 3-56
Replacing LATCH System Parts After a Crash . . . . . . . . . . . 3-73 Replacing Safety Belt
System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Reporting Safety Defects Canadian Government . . . . . . 13-16
General Motors . . . . . . . . . . . . . 13-16
U.S. Government . . . . . . . . . . . 13-15
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-63
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-34
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-44
Roadside Assistance Program . . . . . . . . . . . . . . . 13-7, 13-10
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-24
Roof Rack System . . . . . . . . . . . . . . 4-3
Rotation, Tires . . . . . . . . . . . . . . . . 10-63
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-38