2011 CHEVROLET SUBURBAN sat nav

Black plate (1,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel Overview . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-7
Memory Features . . . . . . . . . . . . . 1-9
Second Row Seats . . . . . . . . . . 1-10
Third Row Seats . . . . . . . . . . . . . 1-10
Heated Seats . . . . . . . . . . . . . . . . 1-11
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-11
Safety Belts . . . . . . . . . . . . . . . . . . 1-12
Sensing System for Passenger Airbag . . . . . . . . . . 1-12
Mirror Adjustment . . . . . . . . . . . . 1-13
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-14
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . 1-14 Interior Lighting . . . . . . . . . . . . . . 1-15
Exterior Lighting . . . . . . . . . . . . . 1-16
Windshield Wiper/Washer . . . . 1-16
Climate Controls . . . . . . . . . . . . . 1-17
Transmission . . . . . . . . . . . . . . . . 1-18
Four-Wheel Drive . . . . . . . . . . . . 1-19Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-20
Satellite Radio . . . . . . . . . . . . . . . 1-22
Portable Audio Devices . . . . . . 1-22
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-22
Steering Wheel Controls . . . . . 1-23
Cruise Control . . . . . . . . . . . . . . . 1-23
Navigation System . . . . . . . . . . . 1-24
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 1-24
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-24
Ultrasonic Parking Assist . . . . 1-25
Power Outlets . . . . . . . . . . . . . . . 1-25
Universal Remote System . . . 1-25
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-26
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-26
Tire Pressure Monitor . . . . . . . . 1-27
Engine Oil Life System . . . . . . 1-27
Fuel E85 (85% Ethanol) . . . . . 1-28 Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . 1-28
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-28
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-29

Black plate (10,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
7-10 Infotainment System
4(Information) (XM Satellite Radio
Service): For vehicles with XM,
press
4to display additional text
information related to the current
XM channel. If information is
available, the song title information
displays on the top line of the
display and artist information
displays on the bottom line. When
information is not available, “NO
INFO” displays.
Finding a Channel
BAND: Press to switch between
AM, FM, or XM™, if equipped.
f(Tune): Turn to manually select
an XM channel.
©SEEK: Press to go to the
previous XM channel.
¨SEEK: Press to go to the next XM channel.
sREV:
Press to go to the
previous XM category.
\FWD: Press to go to the next
XM category.
FAV (Favorites): Press to select
different favorites pages for stored
radio stations.
CAT (Category): The CAT button is
used to find XM channels when the
radio is in the XM mode.
Finding a Category (CAT)
Station
To find XM channels in a category:
1. Press the CAT button to display the category tabs. Continue
pressing the CAT button until the
desired category name displays.
.Radios with CD and DVD
can also navigate the
category list by pressing the
\FWD or thesREV
buttons. 2. Press either of the two softkeys
below the desired category tab
to immediately tune to the first
XM station in that category.
To go to the previous or next XM
station in the selected category,
do one of the following:
.Turn thefknob.
.Press the softkey below the
right or left arrows in the
category tab.
.Press©SEEK or¨SEEK.
3. To exit the category search mode, press the FAV button or
BAND button to display the
favorites again.

Black plate (1,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-4
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (U.S. and Canada) . . . . . . . . . 13-7
Roadside Assistance Program (Mexico) . . . . . . . . . 13-10
Scheduling Service Appointments . . . . . . . . . . . . . 13-10 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . 13-10
Collision Damage Repair . . . 13-12
Service Publications Ordering Information . . . . . . 13-14Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-15
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-16
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-17
Event Data Recorders . . . . . . 13-17
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-18
Navigation System . . . . . . . . . 13-18
Radio Frequency Identification (RFID) . . . . . . . 13-18
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-18
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.