2011 CHEVROLET SUBURBAN service

Black plate (2,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2011 Chevrolet Tahoe/Suburban Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-36
Bulb Replacement . . . . . . . . . . 10-38
Electrical System . . . . . . . . . . . . 10-40
Wheels and Tires . . . . . . . . . . . 10-49
Jump Starting . . . . . . . . . . . . . . . 10-88
Towing . . . . . . . . . . . . . . . . . . . . . . 10-93
Appearance Care . . . . . . . . . . . 10-98
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Scheduled Maintenance . . . . . . 11-3
Recommended Fluids,
Lubricants, and Parts . . . . . . . 11-7
Maintenance Records . . . . . . . 11-10
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-15
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-17
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Introduction iii
The names, logos, emblems,
slogans, vehicle model names,
and vehicle body designs appearing
in this manual including, but not
limited to, GM, the GM logo,
CHEVROLET, the CHEVROLET
Emblem, TAHOE, SUBURBAN, and
Z71 are trademarks and/or service
marks of General Motors LLC, its
subsidiaries, affiliates, or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com
Litho in U.S.A.
Part No. 25965917 A First Printing©2010 General Motors LLC. All Rights Reserved.

Black plate (4,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
iv Introduction
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury or
death.
{WARNING
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.

Black plate (22,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
1-22 In Brief
Satellite Radio
XM is a satellite radio service
that is based in the 48 contiguous
United States and 10 Canadian
provinces. XM satellite radio has a
wide variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
XM service.
For more information, refer to:
.www.xmradio.com or call
1-800-929-2100 (U.S.)
.www.xmradio.ca or call
1-877-438-9677 (Canada)
See “XM Satellite Radio Service”
under Satellite Radio on page 7‑9.
Portable Audio Devices
This vehicle has an auxiliary input,
located on the audio faceplate, and
a USB port located on the
instrument panel or in the center
console. External devices such as
iPod
®, laptop computers,
MP3 players, CD changers, USB
storage device, etc. can be
connected to the auxiliary port using
a 3.5 mm (1/8 in) input jack or the
USB port depending on the audio
system.
See Auxiliary Devices on page 7‑31
for further information.
Bluetooth®
For vehicles with a Bluetooth
system, it allows users with a
Bluetooth‐enabled cell phone to
make and receive hands-free calls
using the vehicle’ s audio system
and controls.
The Bluetooth‐enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
visit www.gm.com/bluetooth.
For more information, see Bluetooth
on page 7‑48.

Black plate (24,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
1-24 In Brief
SET−: Press to set the speed and
activate cruise control or make the
vehicle decelerate.
[: Press to disengage cruise
control without erasing the set
speed from memory.
See Cruise Control on page 9‑58.
Navigation System
The vehicle's navigation system
(if equipped) provides detailed maps
of most major freeways and roads.
After a destination has been set, the
system provides turn-by-turn
instructions for reaching the
destination. In addition, the system
can help locate a variety of points of
interest (POI), such as banks,
airports, restaurants, and more.
See the Navigation System manual
for more information.
Side Blind Zone
Alert (SBZA)
If available, this feature will alert you
to vehicles located in the vehicle's
side blind zone. When the system
detects a vehicle in the side blind
zone, an amber SBZA display will
light up in the corresponding outside
side mirror.
The system is enabled at every
vehicle startup. It can be disabled
through the Driver Information
Center (DIC).
If the message SIDE BLIND ZONE
SYSTEM UNAVAILABLE appears
on the DIC, the system has been
disabled because the sensor is
blocked and cannot detect vehicles
in the blind zone. The sensor may
be blocked by mud, dirt, snow, ice,
slush, or even heavy rainstorms.
This message may also activate
during heavy rain or due to road
spray. The vehicle does not need
service. See
Side Blind Zone Alert (SBZA)
on page 9‑63 for more information.Rear Vision
Camera (RVC)
If available, the rear vision camera
displays a view of the area behind
the vehicle when the vehicle is
shifted into R (Reverse). The
display will appear on either the
inside rearview mirror or navigation
screen, if equipped.
To clean the camera lens, located
above the license plate, rinse it with
water and wipe it with a soft cloth.
SeeRear Vision Camera (RVC) on
page 9‑66.

Black plate (29,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
In Brief 1-29
For more information seeRoadside
Assistance Program (U.S. and
Canada) on page 13‑7 orRoadside
Assistance Program (Mexico) on
page 13‑10.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have a current OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center (U.S. and
Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).
OnStar®
OnStar®uses several innovative
technologies and live advisors to
provide a wide range of safety,
security, navigation, diagnostics,
and calling services.
Automatic Crash Response
In a crash, built in sensors can
automatically alert an OnStar
advisor who is immediately
connected to the vehicle to see if
you need help.
How OnStar Service Works
Q: This blue button connects you
to a specially trained OnStar advisor
to verify your account information
and to answer questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar emergency
advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for turn‐by‐turn
navigation.
Crisis Assist, Stolen Vehicle
Assistance, Vehicle Diagnostics,
Remote Door Unlock, Roadside
Assistance, Turn‐by‐Turn Navigation
and Hands‐Free Calling are
available on most vehicles. Not all
OnStar services are available on all
vehicles. For more information see
the OnStar Owner's Guide or
visit www.onstar.com (U.S.) or
www.onstar.ca (Canada), contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080, or press
Qto
speak with an OnStar advisor
24 hours a day, 7 days a week.

Black plate (30,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
1-30 In Brief
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information.
OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. OnStar service also
cannot work unless the vehicle is in
a place where the wireless service
provider OnStar has hired for that
area has coverage, network
capacity and reception when the
service is needed, and technology
that is compatible with the OnStar
service. Not all services are
available everywhere, particularly in
remote or enclosed areas, or at all
times.The OnStar system can record and
transmit vehicle information. This
information is automatically sent to
an OnStar call center when
Qis
pressed,
]is pressed, or if the
airbags or ACR system deploy. This
information usually includes the
vehicle's GPS location and, in the
event of a crash, additional
information regarding the crash that
the vehicle was involved in (e.g. the
direction from which the vehicle was
hit). When the virtual advisor feature
of OnStar hands-free calling is
used, the vehicle also sends OnStar
the vehicle's GPS location so they
can provide services where it is
located.
Location information about the
vehicle is only available if the GPS
satellite signals are unobstructed
and available. The vehicle must have a working
electrical system, including
adequate battery power, for the
OnStar equipment to operate. There
are other problems OnStar cannot
control that may prevent OnStar
from providing OnStar service at
any particular time or place. Some
examples are damage to important
parts of the vehicle in a crash, hills,
tall buildings, tunnels, weather or
wireless phone network congestion.
See
Radio Frequency Statment on
page 13‑18 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.

Black plate (31,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
In Brief 1-31
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar hands-free calling. See
Steering Wheel Controls on
page 5‑3for more information.
On some vehicles, the mute button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio if
the OnStar advisor cannot be heard.
If the light next to the OnStar
buttons is red, the system may not
be functioning properly. Press
Q
and request a vehicle diagnostic.
If the light appears clear (no light
is appearing), your OnStar
subscription has expired and all
services have been deactivated.
Press
Qto confirm that the OnStar
equipment is active.