2011 CHEVROLET SILVERADO service

Black plate (13,1)Chevrolet Silverado Owner Manual - 2011
Keys, Doors and Windows 2-13
If a locked driver door is opened
without using the RKE transmitter,
a 10 second pre-alarm will occur.
The horn will chirp and the lights
will flash. If the key is not placed
in the ignition and turned to START
or the door is not unlocked by
pressing the unlock button on
the RKE transmitter during the
10 second pre-alarm, the alarm
will go off. The vehicle's headlamps
will flash and the horn will sound
for about 30 seconds, then will turn
off to save the battery power.
The theft-deterrent system will not
activate if the doors are locked with
the key or the manual door lock.
It activates only if you use the
power door lock switch or the RKE
transmitter. The vehicle can be
started with the correct key if the
alarm is set off.To avoid setting off the alarm by
accident:
.If you do not want to activate
the theft-deterrent system, the
vehicle should be locked with
the door key after the doors are
closed.
.Always unlock a door with the
RKE transmitter.
If the alarm is set off, press unlock
on the RKE transmitter or place the
key in the ignition and turn it to
START.
Testing the Alarm
To test the alarm:
1. Lower the driver window and open the driver door.
2. Press lock on the RKE transmitter. 3. Close the door and wait for the
security light to go out.
4. Reach in through the window, unlock the door with the manual
door lock, and open the door.
This should set off the alarm.
If the alarm does not sound when
it should but the headlamps flash,
check to see if the horn works. The
horn fuse may be blown. To replace
the fuse, see Fuses and Circuit
Breakers on page 10‑48.
If the alarm does not sound or the
headlamps do not flash, see your
dealer for service.

Black plate (14,1)Chevrolet Silverado Owner Manual - 2011
2-14 Keys, Doors and Windows
Immobilizer
SeeRadio Frequency Statementon
page 13‑18for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key
®III+ is a passive
theft-deterrent system.
The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned
to ON/RUN, ACC/ACCESSORY
or START from the LOCK/OFF
position. You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming
or disarming the theft-deterrent
system.
When the PASS-Key
®III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and
the security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be
a problem with the theft-deterrent
system. Turn the ignition off and
try again. If the engine still does not start,
and the key appears to be
undamaged, try another ignition key.
At this time, you may also want to
check the fuse. See
Fuses and
Circuit Breakers
on page 10‑48.
If the engine still does not start
with the other key, the vehicle
needs service. If the vehicle does
start, the first key may be faulty.
See your dealer who can service
the PASS-Key
®III+ to have a new
key made. In an emergency, contact
Roadside Assistance.
It is possible for the PASS-Key
®III+
decoder to learn the transponder
value of a new or replacement key.

Black plate (15,1)Chevrolet Silverado Owner Manual - 2011
Keys, Doors and Windows 2-15
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are
lost or do not operate, you must
see your dealer or a locksmith who
can service PASS-Key
®III+ to have
keys made and programmed to the
system.
See your dealer or a locksmith who
can service PASS-Key
®III+ to get
a new key blank cut exactly as
the ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has
a
1stamped on it.
2. Insert the original, already programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service. 3. After the engine has started,
turn the key to LOCK/OFF,
and remove the key.
4. Insert the new key to be programmed and turn it to
the ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF
position in Step 3.
The security light will turn
off once the key has been
programmed.
5. Repeat Steps 1 through 4 if additional keys are to be
programmed.
If you lose or damage your
PASS-Key
®III+ key, see your
dealer or a locksmith who can
service PASS-Key
®III+ to have
a new key made.
Do not leave the key or device that
disarms or deactivates the theft
deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
{WARNING
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.

Black plate (19,1)Chevrolet Silverado Owner Manual - 2011
Keys, Doors and Windows 2-19
Park Tilt Mirrors
If the vehicle has the memory
package, the passenger and/or
driver mirror tilts to a preselected
position when the vehicle is in
R (Reverse). This feature lets the
driver view the curb when parallel
parking. The mirror(s) return to the
original position when the vehicle
is shifted out of R (Reverse),
or the ignition is turned off or to
OFF/LOCK.
Turn this feature on or off through
the Driver Information Center (DIC).
SeeVehicle Personalization (with
DIC Buttons)
on page 5‑53for
more information.
Interior Mirrors
Manual Rearview Mirror
Adjust manual rearview mirrors to
see clearly behind the vehicle. Hold
the mirror in the center to adjust it.
To reduce headlamp glare during
night use, pull the tab forward.
Push the tab back for daytime use.
Automatic Dimming
Rearview Mirror
The vehicle may have an automatic
dimming inside rearview mirror.
Automatic dimming reduces the
glare from the headlamps of the
vehicle behind you. The dimming
feature comes on and the indicator
light illuminates each time the
ignition is turned to start.
O(On/Off): Press to turn the
dimming feature on or off. The vehicle may also have a Rear
Vision Camera (RVC). See
Rear
Vision Camera (RVC)
on page 9‑78for more information.
If the vehicle has RVC,
the
Obutton for turning the
dimming feature on or off will
not be available.
Vehicles with OnStar have three
additional control buttons for the
OnStar system. See your dealer
for more information about OnStar
and how to subscribe to it. See the
OnStar Owner Guide for more
information about the services
OnStar provides.
Cleaning the Mirror
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.

Black plate (7,1)Chevrolet Silverado Owner Manual - 2011
Seats and Restraints 3-7
If something has blocked the driver
seat and/or the adjustable pedals
while recalling a memory position,
the recall may stop. Remove the
obstruction; then press and hold the
appropriate manual control for the
memory item that is not recalling
for two seconds. Try recalling the
memory position again by pressing
the appropriate memory button.
If the memory position is still not
recalling, see your dealer for
service.
Easy Exit Driver Seat
The easy exit driver seat feature
can move the seat rearward to allow
extra room to exit the vehicle.
B(Easy Exit Driver Seat):Press
to recall the easy exit seat position.
The vehicle must be in P (Park).
If the easy exit seat feature is
programmed on in the vehicle
personalization menu, automatic
seat movement occurs when the
ignition key is removed. A single beep sounds. The driver
seat moves back approximately
8 cm (3 in). To move the seat back
farther, press the easy exit seat
button again until the seat is all the
way back.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold
the power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer for
service.
See
“Easy Exit Recall” and
“Easy Exit Setup” underVehicle
Personalization (with DIC Buttons)on page 5‑53for more information.
Lumbar Adjustment
Manual Lumbar
On vehicles with this feature the
control is located on the outboard
side of the seat.
Increase or decrease lumbar
support by turning the knob forward
or rearward.

Black plate (38,1)Chevrolet Silverado Owner Manual - 2011
3-38 Seats and Restraints
There may be some smoke and
dust coming from the vents in the
deflated airbags. Airbag inflation
does not prevent the driver from
seeing out of the windshield or
being able to steer the vehicle,
nor does it prevent people from
leaving the vehicle.
{WARNING
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon
as it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.The vehicle may have a feature
that may automatically unlock the
doors, turn on the interior lamps and
hazard warning flashers, and shut
off the fuel system after the airbags
inflate. You can lock the doors, turn
off the interior lamps and hazard
warning flashers by using the
controls for those features.{WARNING
A crash severe enough to inflate
the airbags may have also
damaged important functions
in the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough
to inflate the airbag, windshields
are broken by vehicle deformation.
Additional windshield breakage
may also occur from the right front
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some
new parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for your vehicle covers the need
to replace other parts.

Black plate (39,1)Chevrolet Silverado Owner Manual - 2011
Seats and Restraints 3-39
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. SeeVehicle Data
Recording and Privacy
on
page 13‑16and Event Data
Recorders on page 13‑17.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Airbag On-Off Switch
If one of the switches pictured in the
following illustrations is located in
the glove box, the vehicle has an
airbag on-off switch that you can
use to manually turn on or off the
right front passenger airbag.
United States
Canada and Mexico
If the vehicle does not have an
airbag off switch, it may have
a passenger sensing system.
See Passenger Sensing System
on
page 3‑42.

Black plate (41,1)Chevrolet Silverado Owner Manual - 2011
Seats and Restraints 3-41
WARNING (Continued)
and help protect the person
sitting there. Do not turn off the
passenger's airbag unless the
person sitting there is in a risk
group.
United States
Canada and Mexico
To turn off the right front passenger
airbag, insert the ignition key into
the switch, push in, and move the
switch to the off position.
The word OFF or the off symbol will
come on in the passenger airbag
status indicator located in the
overhead console to let you know
that the right front passenger airbag
is off, after the system check is
completed. The airbag off light will come on and stay on to let you
know that the right front passenger's
airbag is off. See
Airbag On-Off
Light on page 5‑23.
{WARNING
If the airbag readiness light
ever comes on and stays on, it
means that something may be
wrong with the airbag system.
For example, the right front
passenger airbag could inflate
even though the airbag on-off
switch is turned off.
To help avoid injury to yourself or
others, have the vehicle serviced
right away. See Airbag Readiness
Light
on page 5‑22for more
information, including important
safety information.