2011 CHEVROLET SILVERADO service

Black plate (53,1)Chevrolet Silverado Owner Manual - 2011
Instruments and Controls 5-53
As soon as it is safe to do so,
carefully pull the vehicle over to the
side of the road and turn the ignition
off. Check the wiring connection to
the trailer and turn the ignition back
on. This message clears if the trailer
is reconnected. This message also
clears if you acknowledge it. If this
message still displays, either the
vehicle or the trailer needs service.
See your dealer.
See“Integrated Trailer Brake
Control System” underTowing
Equipment
on page 9‑111for
more information.
ICE POSSIBLE DRIVE
WITH CARE
This message displays when ice
conditions are possible.
TRAILER CONNECTED
On vehicles with the Integrated
Trailer Brake Control (ITBC) system,
this message displays briefly when
a trailer with electric brakes is first
connected to the vehicle. This message clears itself after
several seconds. This message
also clears if you acknowledge it.
After this message clears, the
TRAILER GAIN/OUTPUT display
appears in the DIC.
See
“TRAILER GAIN/OUTPUT”
under Driver Information Center
(DIC)
on page 5‑34and “Integrated
Trailer Brake Control System” under
Towing Equipment
on page 9‑111for more information.
Washer Fluid Messages
WASHER FLUID LOW ADD
FLUID
This message displays when the
windshield washer fluid is low.
Fill the windshield washer fluid
reservoir as soon as possible.
See Engine Compartment Overview
on page 10‑6for the location of the
windshield washer fluid reservoir.
Also, see Washer Fluid
on
page 10‑28for more information.
Vehicle
Personalization
Vehicle Personalization
(with DIC Buttons)
The vehicle may have customization
capabilities that allow you to
program certain features to one
preferred setting. Customization
features can only be programmed
to one setting on the vehicle
and cannot be programmed
to a preferred setting for two
different drivers.
All of the customization options
may not be available on the vehicle.
Only the options available will be
displayed on the DIC.
The default settings for the
customization features were set
when the vehicle left the factory,
but may have been changed from
their default state since then.
The customization preferences are
automatically recalled.

Black plate (7,1)Chevrolet Silverado Owner Manual - 2011
Lighting 6-7
Auxiliary
Roof-Mounted Lamp
If the vehicle has this feature, this
button includes wiring provisions for
a dealer or a qualified service center
to install an auxiliary roof lamp.
This button is located on the
overhead console.
When the wiring is connected
to an auxiliary roof‐mounted lamp,
pressing the bottom of the buttonwill activate the lamp and illuminate
an indicator light at the bottom of
this button. Pressing the top of the
button will turn off the roof‐mounted
lamp and indicator.
The emergency roof lamp circuit
is fused at 30 amps, so the total
current draw of the attached lamps
should be less than this value.
The attachment points for the
roof lamp circuits are two blunt cut
wires located above the overhead
console, a dark green switched
power wire and a black ground wire.
For more information on roof mount
emergency lamp installation, please
visit the GM Upfitter website at
www.gmupfitters.com or contact
your dealer.
If the vehicle has this button,
the vehicle may have the snow
plow prep package. For further
information, see
Adding a Snow
Plow or Similar Equipment
on
page 9‑123.
Interior Lighting
Instrument Panel
Illumination Control
D
(Instrument Panel
Brightness): This feature controls
the brightness of the instrument
panel lights and is located next
to the exterior lamps control.
Push the knob to extend out and
then it can be turned.
Turn the knob clockwise or
counterclockwise to brighten or dim
the instrument panel lights. Turning
the knob to the farthest clockwise
position turns on the dome lamps.

Black plate (7,1)Chevrolet Silverado Owner Manual - 2011
Infotainment System 7-7
Adjusting the Speakers
(Balance/Fade) (AM-FM Radio
and AM-FM Radio with CD)
To adjust the balance or fade:
1. Press
`or press thefknob
until the speaker control label
displays.
2. To adjust the setting, do one of the following:
.Turn thefknob.
.Press either¨SEEK,
or
©SEEK.
.Press either\FWD,
or
sREV.
Adjusting the Speakers
(Balance/Fade) (All Except
AM-FM Radio and Radio
with CD)
BAL/FADE (Balance/Fade):
To adjust the balance or fade:
1. Press the
fknob until the
speaker control tabs display.
2. Highlight the desired speaker control tab by doing one of the
following:
.Press thefknob.
.Press the softkey under the
desired tab.
3. Adjust the setting by doing one of the following:
.Turn thefknob clockwise
or counterclockwise.
.Press the¨SEEK,
or
©SEEK.
.Press the\FWD,
or
sREV. To quickly adjust all speaker and
tone controls to the middle position,
press the
fknob for more than
two seconds.
If the Rear Seat Audio (RSA) is
turned on, the radio disables FADE
and mutes the rear speakers.
Radio Messages
Calibration Error: The audio
system has been calibrated
for the vehicle from the factory.
If Calibration Error displays, it
means that the radio has not been
configured properly for the vehicle
and it must be returned to your
dealer for service.
Locked or Loc: One of these
messages will display when the
THEFTLOCK
®system has locked
up the radio. Take the vehicle to
your dealer for service.
If any error occurs repeatedly or
if an error cannot be corrected,
contact your dealer.

Black plate (10,1)Chevrolet Silverado Owner Manual - 2011
7-10 Infotainment System
Satellite Radio
XM™Satellite Radio Service
XM is a satellite radio service based
in the 48 contiguous United States
and 10 Canadian provinces. XM
Satellite Radio has a wide variety of
programming and commercial-free
music, coast to coast, and in
digital-quality sound. A service
fee is required to receive the XM
service. For more information,
contact XM at www.xmradio.com
or 1-800-929-2100 in the U.S.,
and www.xmradio.ca or
1-877-438-9677 in Canada.
4(Information) (XM Satellite Radio
Service): For vehicles with XM,
press
4to display additional text
information related to the current
XM channel. If information is
available, the song title information
displays on the top line of the
display and artist information
displays on the bottom line.
When information is not available,
“NO INFO” displays.
Finding a Channel
BAND:Press to switch between
AM, FM, or XM™, if equipped.
f(Tune): Turn to manually select
an XM channel.
©SEEK: Press to go to the
previous XM channel.
¨SEEK: Press to go to the next
XM channel.
sREV: Press to go to the
previous XM category.
\FWD: Press to go to the next
XM category.
FAV (Favorites): Press to select
different favorites pages for stored
radio stations.
CAT (Category): The CAT button is
used to find XM channels when the
radio is in the XM mode.
Finding a Category (CAT)
Station
To find XM channels in a category:
1. Press the CAT button to display the category tabs. Continue
pressing the CAT button until the
desired category name displays.
.Radios with CD and DVD
can also navigate the
category list by pressing
the
\FWD or thesREV
buttons.
2. Press either of the two softkeys below the desired category tab
to immediately tune to the first
XM station in that category.
To go to the previous or next XM
station in the selected category,
do one of the following:
.Turn thefknob.
.Press the softkey below the
right or left arrows in the
category tab.
.Press©SEEK or¨SEEK.

Black plate (12,1)Chevrolet Silverado Owner Manual - 2011
7-12 Infotainment System
XM Radio Messages
XL (Explicit Language
Channels):These channels,
or any others, can be blocked at
a customer's request, by calling
1-800-852-XMXM (9696).
XM Updating: The encryption code
in the receiver is being updated, and
no action is required. This process
should take no longer than
30 seconds.
No XM Signal: The system is
functioning correctly, but the vehicle
is in a location that is blocking the
XM signal. When the vehicle is
moved into an open area, the
signal should return.
Loading XM: The audio system
is acquiring and processing audio
and text data. No action is needed.
This message should disappear
shortly.
Channel Off Air: This channel is
not currently in service. Tune in to
another channel. Channel Unauth :
This channel is
blocked or cannot be received with
your XM subscription package.
Channel Unavail: This previously
assigned channel is no longer
assigned. Tune to another station.
If this station was one of the
presets, choose another station
for that preset button.
No Artist Info: No artist
information is available at this
time on this channel. The system
is working properly.
No Title Info: No song title
information is available at this
time on this channel. The system
is working properly.
No CAT Info: No category
information is available at this
time on this channel. The system
is working properly.
No Information: No text or
informational messages are
available at this time on this
channel. The system is working
properly. CAT Not Found:
There are no
channels available for the selected
category. The system is working
properly.
XM Theftlocked: The XM receiver
in the vehicle could have previously
been in another vehicle. For security
purposes, XM receivers cannot be
swapped between vehicles. If this
message is received after having
the vehicle serviced, check with
your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the XM
Radio eight‐digit radio ID label.
This label is needed to activate the
service.
Unknown: If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer.
Check Antenna: If this message
does not clear within a short period
of time, the receiver or antenna
could have a fault. Consult with
your dealer.

Black plate (13,1)Chevrolet Silverado Owner Manual - 2011
Infotainment System 7-13
Check XM Receivr:If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with
your dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere
with each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
16 to 65 km (10 to 40 miles).
Although the radio has a built-in
electronic circuit that automatically
works to reduce interference, some
static can occur, especially around
tall buildings or hills, causing the
sound to fade in and out.
XM™ Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from coast
to coast in the 48 contiguous
United States, and in Canada.
Just as with FM, tall buildings or
hills can interfere with satellite radio
signals, causing the sound to fade
in and out. In addition, traveling
or standing under heavy foliage,
bridges, garages, or tunnels may
cause loss of the XM signal for a
period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on.
This interference causes an
increased level of static while
listening to the radio. If static is
received while listening to the
radio, unplug the cellular phone
and turn it off.

Black plate (54,1)Chevrolet Silverado Owner Manual - 2011
7-54 Infotainment System
To hear all of the numbers
recognized by the system, say
“Verify”at any time.
1. Press and hold
b gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the
last digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re‐dial”Command
1. Press and hold
b gfor
two seconds.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb gto answer the call.
.Pressc xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressbgto answer an
incoming call when another
call is active. The original call
is placed on hold.
.Pressb gagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Pressc xto disconnect the
current call and switch to the call
on hold.
Three‐Way Calling
Three‐way calling must be
supported on the cell phone
and enabled by the wireless
service carrier.
1. While on a call, press
b g.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
bgto link all callers
together.
Ending a Call
Pressc xto end a call.

Black plate (7,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-7
Off-Road Driving
Vehicles with four-wheel drive
can be used for off-road driving.
Vehicles without four-wheel drive
and vehicles with 20‐inch tire/wheel
assemblies should not be driven
off-road except on a level, solid
surface.
The airbag system is designed to
work properly under a wide range of
conditions, including off‐road usage.
Always wear your safety belt and
observe safe driving speeds,
especially on rough terrain.
Drinking and driving can be very
dangerous on any road and this is
certainly true for off-road driving.
At the very time you need special
alertness and driving skills, your
reflexes, perceptions, and judgment
can be affected by even a small
amount of alcohol. You could have aserious
—or even fatal —accident
if you drink and drive or ride with a
driver who has been drinking.
Off-roading can be great fun but has
some definite hazards. The greatest
of these is the terrain itself. When
off-road driving, traffic lanes are not
marked, curves are not banked, and
there are no road signs. Surfaces
can be slippery, rough, uphill,
or downhill.
Avoid sharp turns and abrupt
maneuvers. Failure to operate
the vehicle correctly off‐road could
result in loss of vehicle control or
vehicle rollover.
Off-roading involves some
new skills. That is why it is very
important that you read these
driving tips and suggestions to
help make off-road driving safer
and more enjoyable.
Before You Go Off-Roading
.Have all necessary maintenance
and service work done.
.Make sure there is enough fuel,
that fluid levels are where they
should be, and that the spare
tire is fully inflated.
.Be sure to read all
the information about
four-wheel-drive vehicles
in this manual.
.Make sure all underbody
shields, if the vehicle has them,
are properly attached.
.Know the local laws that apply
to off-roading where you will
be driving or check with law
enforcement people in the area.
.Be sure to get the necessary
permission if you will be on
private land.