Black plate (1,1)Chevrolet Impala Owner Manual - 2011
2011 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-14
Performance and Maintenance . . . . . . . . . . . . . . . . 1-17
Keys, Doors and Windows . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Security . . . . . . . . . . . . . . 2-12
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Safety Belts . . . . . . . . . . . . . . . . . . 3-10
Airbag System . . . . . . . . . . . . . . . . 3-26
Child Restraints . . . . . . . . . . . . . . 3-41 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-28
Vehicle Personalization . . . . . . . 5-36
Universal Remote System . . . . 5-42
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-2
Interior Lighting . . . . . . . . . . . . . . . . 6-6
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Audio Players . . . . . . . . . . . . . . . . 7-14
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-20 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Maintenance . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-27
Ride Control Systems . . . . . . . . 9-29
Cruise Control . . . . . . . . . . . . . . . . 9-32
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-41
Conversions and Add-Ons . . . 9-47
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-29
Bulb Replacement . . . . . . . . . . 10-29
Electrical System . . . . . . . . . . . . 10-33
Black plate (5,1)Chevrolet Impala Owner Manual - 2011
Introduction v
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
g:Audio Steering Wheel Controls
or OnStar®
$: Brake System Warning Light
":Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
#:Fog Lamps
.: Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
j: LATCH System Child
Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
F:Traction Control
M:Windshield Washer Fluid
Black plate (19,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-19
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change.
Resetting the Oil Life System
1. Display OIL LIFE REMAININGon the DIC.
2. Press and hold the SET/RESET button on the DIC for more than
five seconds. The oil life will
change to 100%.
See Engine Oil Life System on
page 10‑10.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
page 9‑37. For all other vehicles, use only the unleaded gasoline
described under
Recommended
Fuel on page 9‑35.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program. This
program provides technically trained
advisors who are available 24 hours
a day, 365 days a year, to give
minor repair information or make
towing arrangements.
For more information see Roadside
Assistance Program on page 13‑7.
Black plate (33,1)Chevrolet Impala Owner Manual - 2011
Seats and Restraints 3-33
{WARNING
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the right front
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for your vehicle covers the need
to replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See
Vehicle Data
Recording and Privacy on
page 13‑16 andEvent Data
Recorders on page 13‑16.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Black plate (1,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-3
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windshield Wiper/Washer . . . . . 5-4
Compass . . . . . . . . . . . . . . . . . . . . . 5-5
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Power Outlets . . . . . . . . . . . . . . . . . 5-9
Cigarette Lighter . . . . . . . . . . . . . . 5-9
Ashtrays . . . . . . . . . . . . . . . . . . . . . 5-10
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . 5-10
Instrument Cluster . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . 5-12
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-12 Engine Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Safety Belt Reminders . . . . . . . 5-14
Airbag Readiness Light . . . . . . 5-15
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . 5-16
Charging System Light . . . . . . 5-16
Malfunction Indicator Lamp . . . . . . . . . . . . . 5-17
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-19
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-20
Electronic Stability Control (ESC) Indicator Light . . . . . . . 5-21
Traction Control System (TCS) Warning Light . . . . . . . 5-21
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . 5-22
Tire Pressure Light . . . . . . . . . . 5-22
Engine Oil Pressure Light . . . . 5-23
Security Light . . . . . . . . . . . . . . . . 5-23
High-Beam on Light . . . . . . . . . 5-24
Front Fog Lamp Light . . . . . . . . 5-24
Cruise Control Light . . . . . . . . . 5-24
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . 5-24
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-28
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-29
Brake System Messages . . . . 5-29
Door Ajar Messages . . . . . . . . . 5-29
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-30
Engine Oil Messages . . . . . . . . 5-31
Engine Power Messages . . . . 5-31
Fuel System Messages . . . . . . 5-32
Key and Lock Messages . . . . . 5-32
Lamp Messages . . . . . . . . . . . . . 5-32
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-32
Airbag System Messages . . . . 5-33
Anti-Theft Alarm System Messages . . . . . . . . . . . . . . . . . . 5-34
Service Vehicle Messages . . . 5-34
Tire Messages . . . . . . . . . . . . . . . 5-34
Transmission Messages . . . . . 5-35
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-36
Washer Fluid Messages . . . . . 5-36
Black plate (19,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-19
Emissions Inspection and
Maintenance Programs
Some state/provincial and local
governments may have programs to
inspect the on-vehicle emission
control equipment. For the
inspection, the emission system
test equipment is connected to
the vehicle’s Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed. The vehicle may not pass
inspection if:
.The malfunction indicator lamp is
on with the engine running, or if
the light does not come on when
the ignition is turned to ON/RUN
while the engine is off.
.The critical emission control
systems have not been
completely diagnosed by the
system. This can happen if the
battery has recently been
replaced or if the battery has
run down. The diagnostic system
evaluates critical emission
control systems during normal
driving. This can take
several days of routine driving.
If this has been done and the
vehicle still does not pass the
inspection, your dealer can
prepare the vehicle for
inspection.
Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need
to be working
If the warning light comes on, there
is a brake problem. Have the brake
system inspected right away.
EnglishMetric
This light should come on briefly
when the engine is started. If it does
not come on then, have it fixed so it
will be ready to warn if there is
a problem.
Black plate (20,1)Chevrolet Impala Owner Manual - 2011
5-20 Instruments and Controls
When the ignition is on, the brake
system warning light also comes on
when the parking brake is set. The
light stays on if the parking brake
does not fully release. If it stays on
after the parking brake is fully
released, it means the vehicle has
a brake problem.
If the light comes on while driving,
pull off the road and stop carefully.
The pedal might be harder to push,
or the pedal can go closer to the
floor. It may take longer to stop.
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle on page 10‑74.
{WARNING
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a(Continued)
WARNING (Continued)
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
Antilock Brake System
(ABS) Warning Light
The Antilock Brake System (ABS)
light comes on briefly when the
engine is started.
If it does not, have the vehicle
serviced by your dealer. If the
system is working normally the
indicator light then goes off. If the ABS light stays on, turn the
ignition off. If the light comes on
while driving, stop as soon as it is
safely possible and turn the ignition
off. Then start the engine again to
reset the system. If the ABS light
stays on, or comes on again while
driving, the vehicle needs service.
If the regular brake system warning
light is not on, the vehicle still has
brakes, but not antilock brakes.
If the regular brake system warning
light is also on, the vehicle does not
have antilock brakes and there is a
problem with the regular brakes.
See
Brake System Warning Light on
page 5‑19.
See Brake System Messages on
page 5‑29 for all brake related
DIC messages.
Black plate (29,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-29
Battery Voltage and
Charging Messages
BATTERY SAVER ACTIVE
This message displays when the
system detects that the battery
voltage is dropping beyond a
reasonable level. The battery saver
system starts reducing certain
features of the vehicle that you may
be able to notice. At the point that
the features are disabled, this
message is displayed. It means
that the vehicle is trying to save the
charge in the battery.
Turn off all unnecessary
accessories to allow the battery
to recharge.
The normal battery voltage range is
11.5 to 15.5 volts.
SERVICE BATTERY
CHARGING SYSTEM
This message displays when there
is a problem with the generator and
battery charging systems. Driving
with this problem could drain the
battery. Turn off all unnecessary
accessories. Stop and turn off the
vehicle as soon as it is safe to do
so. Have the electrical system
checked by your dealer immediately.
Brake System Messages
SERVICE BRAKE SYSTEM
This message displays when
service is required on the brake
system. Have the brake system
serviced by your dealer as soon as
possible. The brake system warning
light also appears on the instrument
panel cluster when this message
appears on the DIC. SeeBrake
System Warning Light on
page 5‑19.
Door Ajar Messages
DRIVER DOOR OPEN
This message displays when the
driver door is not closed properly.
Make sure that the door is closed
completely.
HOOD OPEN
If your vehicle has the remote start
feature, this message displays when
the hood is not closed properly.
Make sure that the hood is closed
completely. See Hood on page 10‑5.
LEFT REAR DOOR OPEN
This message displays when the
driver side rear door is not closed
properly. Make sure that the door is
closed completely.
PASSENGER DOOR OPEN
This message displays when the
front passenger door is not closed
properly. Make sure that the door is
closed completely.