2011 CHEVROLET IMPALA steering

Black plate (10,1)Chevrolet Impala Owner Manual - 2011
7-10 Infotainment System
Adding and Removing Categories
Categories cannot be added or
removed while the vehicle is moving
faster than 8 km/h (5 mph).
To add or remove a category:
1. Press the MENU button.
2. Press the softkey located belowthe XM CAT tab.
3. Turn the
fknob to display the
category you want to add or
remove.
4. Press the softkey located under the Add or Remove tab.
To restore all removed
categories, press the softkey
under the Restore All tab.
5. Repeat the steps to remove more categories.
Storing XM Channels
Drivers are encouraged to store
radio station while the vehicle is
parked. See Defensive Driving on
page 9‑2. Tune to stored radio
stations using the presets, favorites
button, and steering wheel controls,
if the vehicle has this feature.
Up to 36 stations can be
programmed as favorites using the
6 softkeys below the radio station
frequency tabs and by using the
FAV button. Press the FAV button to
go through up to 6 pages of
favorites, each having 6 favorite
stations available per page. Each
page of favorites can contain any
combination of AM, FM, or XM,
if equipped, stations.
Storing an XM Channel as a
Favorite
To store a station as a favorite:
1. Tune to an XM channel.
2. Press the FAV button to display the page where the station will
be stored. 3. Press and hold one of the
6 softkeys until a beep sounds.
4. Repeat Steps 1 through 3 to store additional radio stations.
The number of favorites pages can
be set up using the MENU button.
To setup the number of favorites
pages:
1. Press the MENU button.
2. Press the softkey located below the FAV 1-6 tab.
3. Select the number of favorites pages by pressing the softkey
located below the displayed
page numbers.
4. Press the FAV button, or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin the
process of programming
favorites.

Black plate (20,1)Chevrolet Impala Owner Manual - 2011
7-20 Infotainment System
Phone
Bluetooth
Vehicles with a Bluetooth system
can use a Bluetooth‐capable cell
phone with a Hands‐Free Profile to
make and receive phone calls.
The system can be used while the
key is in the ON/RUN or ACC/
ACCESSORY position. The range of
the Bluetooth system can be up to
9.1 m (30 ft). Not all phones support
all functions, and not all phones are
guaranteed to work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”while you are in a voice
recognition menu. Noise:
Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in‐vehicle Bluetooth system.
See Steering Wheel Controls on
page 5‑3 for more information.
bg(Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c x(Phone On Hook): Press to
end a call, reject a call, or cancel an
operation.
Pairing
A Bluetooth cell phone must be
paired to the Bluetooth system and
then connected to the vehicle before
it can be used. See your cell phone
manufacturer's user guide for
Bluetooth functions before pairing
the cell phone. If a Bluetooth phone
is not connected, calls will be made
using OnStar Hands‐Free Calling,
if available. Refer to the OnStar
Owner's Guide for more information.

Black plate (1,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-1
Driving and
Operating
Driving Information
Defensive Driving . . . . . . . . . . . . . 9-2
Drunk Driving . . . . . . . . . . . . . . . . . 9-2
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-5
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-7
Highway Hypnosis . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . 9-8
Winter Driving . . . . . . . . . . . . . . . . . 9-9
If the Vehicle is Stuck . . . . . . . . 9-11
Vehicle Load Limits . . . . . . . . . . 9-12
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-16
Ignition Positions . . . . . . . . . . . . 9-16
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . 9-18
Starting the Engine . . . . . . . . . . 9-18
Engine Heater . . . . . . . . . . . . . . . 9-20 Shifting Into Park . . . . . . . . . . . . 9-20
Shifting Out of Park . . . . . . . . . . 9-22
Parking Over Things
That Burn . . . . . . . . . . . . . . . . . . 9-23
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-24
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-24
Automatic Transmission
Automatic Transmission . . . . . 9-25
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-27
Parking Brake . . . . . . . . . . . . . . . 9-29
Ride Control Systems
Traction Control System (TCS) . . . . . . . . . . . . . . 9-29
Electronic Stability Control (ESC) . . . . . . . . . . . . . . 9-31
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-32
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-35
Recommended Fuel . . . . . . . . . 9-35
Gasoline Specifications . . . . . . 9-36
California FuelRequirements . . . . . . . . . . . . . . 9-36
Fuels in Foreign Countries . . . 9-36
Fuel Additives . . . . . . . . . . . . . . . 9-36
Fuel E85 (85% Ethanol) . . . . . 9-37
Filling the Tank . . . . . . . . . . . . . . 9-38
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-40
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-41
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-41
Trailer Towing . . . . . . . . . . . . . . . . 9-44
Towing Equipment . . . . . . . . . . . 9-46
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-47

Black plate (3,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-3
Medical research shows that
alcohol in a person's system can
make crash injuries worse,
especially injuries to the brain,
spinal cord, or heart. This means
that when anyone who has been
drinking—driver or passenger —is
in a crash, that person's chance of
being killed or permanently disabled
is higher than if the person had not
been drinking.
Control of a Vehicle
The following three systems
help to control the vehicle while
driving —brakes, steering, and
accelerator. At times, as when
driving on snow or ice, it is easy to
ask more of those control systems
than the tires and road can provide.
Meaning, you can lose control of the
vehicle. See Traction Control
System (TCS) on page 9‑29.
Adding non‐dealer accessories
can affect vehicle performance.
See Accessories and Modifications
on page 10‑3.
Braking
See Brake System Warning Light on
page 5‑19.
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average reaction time is about
three‐fourths of a second. But that
is only an average. It might be less
with one driver and as long as
two or three seconds or more with
another. Age, physical condition,
alertness, coordination, and
eyesight all play a part. So do
alcohol, drugs, and frustration.
But even in three‐fourths of a
second, a vehicle moving at
100 km/h (60 mph) travels
20 m (66 ft). That could be a lot of
distance in an emergency, so
keeping enough space between
the vehicle and others is important. And, of course, actual stopping
distances vary greatly with the
surface of the road, whether it is
pavement or gravel; the condition of
the road, whether it is wet, dry,
or icy; tire tread; the condition of the
brakes; the weight of the vehicle;
and the amount of brake force
applied.
Avoid needless heavy braking.
Some people drive in
spurts
—heavy acceleration
followed by heavy braking —rather
than keeping pace with traffic. This
is a mistake. The brakes might not
have time to cool between hard
stops. The brakes will wear out
much faster with a lot of heavy
braking. Keeping pace with the
traffic and allowing realistic following
distances eliminates a lot of
unnecessary braking. That means
better braking and longer brake life.

Black plate (4,1)Chevrolet Impala Owner Manual - 2011
9-4 Driving and Operating
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. If the brakes are pumped,
the pedal could get harder to push
down. If the engine stops, there will
still be some power brake assist but
it will be used when the brake is
applied. Once the power assist is
used up, it can take longer to stop
and the brake pedal will be harder
to push.
Adding non‐dealer accessories can
affect vehicle performance. See
Accessories and Modifications on
page 10‑3.Steering
Power Steering
If power steering assist is lost
because the engine stops or the
system is not functioning, the
vehicle can be steered but it will
take more effort.
Steering Tips
It is important to take curves at a
reasonable speed.
Traction in a curve depends on the
condition of the tires and the road
surface, the angle at which the
curve is banked, and vehicle speed.
While in a curve, speed is the one
factor that can be controlled.
If there is a need to reduce speed,
do it before entering the curve, while
the front wheels are straight.
Try to adjust the speed so you can
drive through the curve. Maintain a
reasonable, steady speed. Wait to
accelerate until out of the curve, and
then accelerate gently into the
straightaway.
Steering in Emergencies
There are times when steering can
be more effective than braking. For
example, you come over a hill and
find a truck stopped in your lane,
or a car suddenly pulls out from
nowhere, or a child darts out from
between parked cars and stops right
in front of you. These problems can
be avoided by braking—if you can
stop in time. But sometimes you
cannot stop in time because there is
no room. That is the time for
evasive action —steering around
the problem.
The vehicle can perform very well in
emergencies like these. First apply
the brakes —but, unless the vehicle
has antilock brakes, not enough to
lock the wheels. See Braking on
page 9‑3. It is better to remove as
much speed as possible from a

Black plate (5,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-5
collision. Then steer around the
problem, to the left or right
depending on the space available.
An emergency like this requires
close attention and a quick decision.
If holding the steering wheel at the
recommended 9 and 3 o'clock
positions, it can be turned a full
180 degrees very quickly without
removing either hand. But you have
to act fast, steer quickly, and just as
quickly straighten the wheel once
you have avoided the object.The fact that such emergency
situations are always possible is a
good reason to practice defensive
driving at all times and wear safety
belts properly.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving.
If the level of the shoulder is only
slightly below the pavement,
recovery should be fairly easy. Ease
off the accelerator and then, if there
is nothing in the way, steer so thatthe vehicle straddles the edge of the
pavement. Turn the steering wheel
8 to 13 cm (3 to 5 inches), about
one-eighth turn, until the right front
tire contacts the pavement edge.
Then turn the steering wheel to go
straight down the roadway.
Loss of Control
Let us review what driving experts
say about what happens when the
three control systems
—brakes,
steering, and acceleration —do not
have enough friction where the tires
meet the road to do what the driver
has asked.
In any emergency, do not give up.
Keep trying to steer and constantly
seek an escape route or area of
less danger.

Black plate (6,1)Chevrolet Impala Owner Manual - 2011
9-6 Driving and Operating
Skidding
In a skid, a driver can lose control of
the vehicle. Defensive drivers avoid
most skids by taking reasonable
care suited to existing conditions,
and by not overdriving those
conditions. But skids are always
possible.
The three types of skids correspond
to the vehicle's three control
systems. In the braking skid, the
wheels are not rolling. In the
steering or cornering skid, too much
speed or steering in a curve causes
tires to slip and lose cornering force.
And in the acceleration skid, too
much throttle causes the driving
wheels to spin.
If the vehicle starts to slide, ease
your foot off the accelerator pedal
and quickly steer the way you want
the vehicle to go. If you start
steering quickly enough, the vehicle
may straighten out. Always be ready
for a second skid if it occurs.Of course, traction is reduced when
water, snow, ice, gravel, or other
material is on the road. For safety,
slow down and adjust your driving to
these conditions. It is important to
slow down on slippery surfaces
because stopping distance will be
longer and vehicle control more
limited.
While driving on a surface with
reduced traction, try to avoid
sudden steering, acceleration,
or braking, including reducing
vehicle speed by shifting to a lower
gear. Any sudden changes could
cause the tires to slide. You may not
realize the surface is slippery until
the vehicle is skidding. Learn to
recognize warning clues
—such as
enough water, ice, or packed snow
on the road to make a mirrored
surface —and slow down when you
have any doubt. If the vehicle has the Antilock Brake
System (ABS), remember: It helps
avoid only the braking skid. If the
vehicle does not have ABS, then in
a braking skid, where the wheels
are no longer rolling, release
enough pressure on the brakes to
get the wheels rolling again. This
restores steering control. Push the
brake pedal down steadily when you
have to stop suddenly. As long as
the wheels are rolling, you will have
steering control.

Black plate (9,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-9
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill. You
could crash. Always have the
engine running and the vehicle in
gear when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in
your own lane.
.Top of hills: Be
alert—something could
be in your lane (stalled car,
accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or
grip. Wet ice can occur at about
0°C (32°F) when freezing rain
begins to fall, resulting in even less
traction. Avoid driving on wet ice or
in freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction. Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The
Antilock Brake System (ABS)
on page 9‑27 improves vehicle
stability during hard stops on
slippery roads, but apply the brakes
sooner than when on dry pavement.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control on
slippery surfaces.