Black plate (21,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-21
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information.
OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. OnStar service also
cannot work unless the vehicle is in
a place where the wireless service
provider OnStar has hired for that
area has coverage, network
capacity and reception when the
service is needed, and technology
that is compatible with the OnStar
service. Not all services are
available everywhere, particularly
in remote or enclosed areas, or at
all times.The OnStar system can record and
transmit vehicle information. This
information is automatically sent to
an OnStar call center when
Qis
pressed,
]is pressed, or if the
airbags or ACR system deploy.
This information usually includes
the vehicle's GPS location and, in
the event of a crash, additional
information regarding the crash that
the vehicle was involved in (e.g. the
direction from which the vehicle was
hit). When the virtual advisor feature
of OnStar hands-free calling is
used, the vehicle also sends
OnStar the vehicle's GPS location
so they can provide services where
it is located. Location information about the
vehicle is only available if the
GPS satellite signals are
unobstructed and available.
The vehicle must have a working
electrical system, including
adequate battery power, for the
OnStar equipment to operate. There
are other problems OnStar cannot
control that may prevent OnStar
from providing OnStar service at
any particular time or place. Some
examples are damage to important
parts of the vehicle in a crash, hills,
tall buildings, tunnels, weather or
wireless phone network congestion.
Black plate (2,1)Chevrolet Impala Owner Manual - 2011
2-2 Keys, Doors and Windows
Keys and Locks
Keys
{WARNING
Leaving children in a vehicle with
the ignition key is dangerous for
many reasons. Children or others
could be badly injured or even
killed. They could operate the
power windows or other controls
or even make the vehicle move.
The windows will function with the
keys in the ignition and children
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave the keys in
a vehicle with children.
The key can be used for the ignition
and the driver's door. If the vehicle
is a taxi model, the key can also be
used in the trunk.
See your dealer if a replacement
key or additional key is needed.
Notice:If the keys get locked in
the vehicle, it may have to be
damaged to get them out.
Always carry a spare key.
If you are locked out of your vehicle,
contact Roadside Assistance. See
Roadside Assistance Program on
page 13‑7 for more information.
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement on
page 13‑17 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
If there is a decrease in the
RKE operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Black plate (4,1)Chevrolet Impala Owner Manual - 2011
2-4 Keys, Doors and Windows
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter
is programmed to the vehicle, all
remaining transmitters must also
be programmed. Any lost or stolen
transmitters no longer work once
the new transmitter is programmed.
Each vehicle can have up to eight
transmitters programmed to it.
See your dealer to program new
transmitters.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC.
See“REPLACE BATTERY IN
REMOTE KEY” underKey and Lock
Messages on page 5‑32 for
additional information.
Notice: When replacing the
battery, do not touch any of the
circuitry on the transmitter.
Static from your body could
damage the transmitter.
To replace the battery:
1. Separate the transmitter with a flat, thin object, such as a flat
head screwdriver.
.Carefully insert the tool into
the notch located along the
parting line of the
transmitter. Do not insert
the tool too far. Stop as
soon as resistance is felt.
.Twist the tool until the
transmitter is separated.
Black plate (5,1)Chevrolet Impala Owner Manual - 2011
Keys, Doors and Windows 2-5
2. Remove the old battery. Do notuse a metal object.
3. Insert the new battery, positive side facing down. Replace with a
CR2032 or equivalent battery.
4. Snap the transmitter back together.
Remote Vehicle Start
Your vehicle may have a remote
starting feature that allows you to
start the engine from outside the
vehicle. It may also start the
vehicle's heating or air conditioning
systems and rear window defogger.
When the remote start system is
active and the vehicle has an
automatic climate control system,
it will automatically regulate the
inside temperature. Normal
operation of these systems will
return after the ignition key is
turned to ON/RUN. Laws in some communities may
restrict the use of remote starters.
For example, some laws may
require a person using remote start
to have the vehicle in view when
doing so. Check local regulations for
any requirements on remote starting
of vehicles.
Do not use the remote start feature
if your vehicle is low on fuel. Your
vehicle may run out of fuel.
If your vehicle has the remote start
feature, the RKE transmitter
functions will have an increased
range of operation. However, the
range may be less while the vehicle
is running.
There are other conditions which
can affect the performance of the
transmitter. See
Remote Keyless
Entry (RKE) System on page 2‑2.
/(Remote Start): This button will
be on the RKE transmitter if you
have remote start.
To start the vehicle using the
remote start feature:
1. Aim the transmitter at the vehicle.
2. Press and release
Q, then
immediately press and hold
/
for two to four seconds or until
the vehicle's turn signal lamps
flash. The doors will lock.
When the vehicle starts, the
parking lamps turn on and
remain on while the engine is
running.
The remote start feature provides
two separate starts per ignition
cycle, each with 10 minutes of
engine running time, or one start
with a time extension. The first start
must expire or be canceled to get
two separate 10-minute starts.
Black plate (38,1)Chevrolet Impala Owner Manual - 2011
3-38 Seats and Restraints
A wet seat can affect the
performance of the passenger
sensing system. Here is how:
.The passenger sensing system
may turn off the passenger
airbag when liquid is soaked into
the seat. If this happens, the off
indicator will be lit, and the
airbag readiness light on the
instrument panel will also be lit.
.Liquid pooled on the seat that
has not soaked in may make it
more likely that the passenger
sensing system will enable
(turn on) the passenger airbag
while a child restraint or child
occupant is on the seat. If the
passenger airbag is turned on,
the on indicator will be lit.
If the passenger seat gets wet, dry
the seat immediately. If the airbag
readiness light is lit, do not install a
child restraint or allow anyone to
occupy the seat. See Airbag
Readiness Light on page 5‑15 for
important safety information. The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop or
other electronic device, is put on an
unoccupied seat. If this is not
desired, remove the object from
the seat.
{WARNING
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system.To purchase a service manual, see
Service Publications Ordering
Information on page 13‑13.
{WARNING
For up to 10 seconds after the
ignition is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Black plate (1,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-3
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windshield Wiper/Washer . . . . . 5-4
Compass . . . . . . . . . . . . . . . . . . . . . 5-5
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Power Outlets . . . . . . . . . . . . . . . . . 5-9
Cigarette Lighter . . . . . . . . . . . . . . 5-9
Ashtrays . . . . . . . . . . . . . . . . . . . . . 5-10
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . 5-10
Instrument Cluster . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . 5-12
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-12 Engine Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Safety Belt Reminders . . . . . . . 5-14
Airbag Readiness Light . . . . . . 5-15
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . 5-16
Charging System Light . . . . . . 5-16
Malfunction Indicator Lamp . . . . . . . . . . . . . 5-17
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-19
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-20
Electronic Stability Control (ESC) Indicator Light . . . . . . . 5-21
Traction Control System (TCS) Warning Light . . . . . . . 5-21
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . 5-22
Tire Pressure Light . . . . . . . . . . 5-22
Engine Oil Pressure Light . . . . 5-23
Security Light . . . . . . . . . . . . . . . . 5-23
High-Beam on Light . . . . . . . . . 5-24
Front Fog Lamp Light . . . . . . . . 5-24
Cruise Control Light . . . . . . . . . 5-24
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . 5-24
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-28
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-29
Brake System Messages . . . . 5-29
Door Ajar Messages . . . . . . . . . 5-29
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-30
Engine Oil Messages . . . . . . . . 5-31
Engine Power Messages . . . . 5-31
Fuel System Messages . . . . . . 5-32
Key and Lock Messages . . . . . 5-32
Lamp Messages . . . . . . . . . . . . . 5-32
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-32
Airbag System Messages . . . . 5-33
Anti-Theft Alarm System Messages . . . . . . . . . . . . . . . . . . 5-34
Service Vehicle Messages . . . 5-34
Tire Messages . . . . . . . . . . . . . . . 5-34
Transmission Messages . . . . . 5-35
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-36
Washer Fluid Messages . . . . . 5-36
Black plate (9,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-9
Power Outlets
The vehicle has three 12‐volt outlets
which can be used to plug in
electrical equipment, such as a cell
phone or MP3 player.
On vehicles with a center console,
one outlet is located inside the
center floor console and two outlets
are located at the front of the
console bin under the instrument
panel.
On vehicles without a center
console, two are located under the
climate controls and another outlet
for the rear seat passengers is at
the rear of the center front seat.
Remove the cover to access and
replace when not in use.
{WARNING
Power is always supplied to the
outlets. Do not leave electrical
equipment plugged in when the(Continued)
WARNING (Continued)
vehicle is not in use because the
vehicle could catch fire and cause
injury or death.
Notice: Leaving electrical
equipment plugged in for an
extended period of time while
the vehicle is off will drain the
battery. Always unplug electrical
equipment when not in use and
do not plug in equipment that
exceeds the maximum 20 ampere
rating.
Certain accessory plugs may not be
compatible with the accessory
power outlet and could overload
vehicle and adapter fuses. If a
problem is experienced, see
your dealer.
When adding electrical equipment,
be sure to follow the proper
installation instructions included
with the equipment. See Add-On
Electrical Equipment on page 9‑47. Notice:
Hanging heavy
equipment from the power outlet
can cause damage not covered
by the vehicle warranty. The
power outlets are designed for
accessory power plugs only, such
as cell phone charge cords.
Cigarette Lighter
The vehicle may have a cigarette
lighter. The cigarette lighter may be
located in the console, if the vehicle
has one; otherwise, it may be
located in the center armrest of
the front seat.
Notice: Holding a cigarette lighter
in while it is heating does not let
the lighter back away from the
heating element when it is hot.
Damage from overheating can
occur to the lighter or heating
element, or a fuse could be
blown. Do not hold a cigarette
lighter in while it is heating.
To use the lighter, just push it in all
the way and let go. When it is ready,
it will pop back out by itself.
Black plate (17,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-17
If it does not, have the vehicle
serviced by your dealer.
The light should go out once the
engine starts. If it stays on,
or comes on while driving, there
could be a problem with the
charging system. A charging system
message in the Driver Information
Center (DIC) can also appear.
SeeBattery Voltage and Charging
Messages on page 5‑29 for more
information. This light could indicate
that there are problems with a
generator drive belt, or that there is
an electrical problem. Have it
checked right away. If the vehicle
must be driven a short distance with
the light on, turn off accessories,
such as the radio and air
conditioner.
Malfunction
Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors operation of
the fuel, ignition, and emission control systems. It ensures that
emissions are at acceptable levels
for the life of the vehicle, helping to
produce a cleaner environment.
This light should come on when the
ignition is on, but the engine is not
running, as a check to show it is
working. If it does not, have the
vehicle serviced by your dealer.
If the Malfunction Indicator Lamp
comes on and stays on while the
engine is running, this indicates that
there is an OBD II problem and
service is required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system assists
the service technician in correctly
diagnosing any malfunction.Notice:
If the vehicle is
continually driven with this light
on, after a while, the emission
controls might not work as well,
the vehicle fuel economy might
not be as good, and the engine
might not run as smoothly. This
could lead to costly repairs that
might not be covered by the
vehicle warranty.
Notice: Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement
of the original tires with other
than those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by
the vehicle warranty. This could
also result in a failure to pass a
required Emission Inspection/
Maintenance test. See
Accessories and Modifications on
page 10‑3.