
Black plate (19,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-19
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer‐Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down. 2. If the engine does not start after
5‐10 seconds, especially in very
cold weather (below −18°C or
0°F), it could be flooded with too
much gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold the key in START for
up to a maximum of 15 seconds.
Wait at least 15 seconds
between each try, to allow the
cranking motor to cool down.
When the engine starts, let go of
the key and accelerator. If the
vehicle starts briefly but then
stops again, repeat these steps. This clears the extra gasoline
from the engine. Do not race the
engine immediately after starting
it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Notice: The engine is designed to
work with the electronics in the
vehicle. If you add electrical parts
or accessories, you could change
the way the engine operates.
Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.

Black plate (20,1)Chevrolet Impala Owner Manual - 2011
9-20 Driving and Operating
Engine Heater
The engine coolant heater can
provide easier starting and
better fuel economy during engine
warm‐up in cold weather conditions
at or below−18°C (0°F). Vehicles
with an engine coolant heater
should be plugged in at least four
hours before starting.
To Use the Engine Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The cord is
attached to the underside of the
diagonal brace, which is located
above the engine air cleaner/
filter assembly.
3. Plug it into a normal, grounded 110-volt AC outlet.
{WARNING
Plugging the cord into an
ungrounded outlet could cause an
electrical shock. Also, the wrong
kind of extension cord could
overheat and cause a fire. You
could be seriously injured. Plug
the cord into a properly grounded
three-prong 110-volt AC outlet.
If the cord will not reach, use a
heavy-duty three-prong extension
cord rated for at least 15 amps.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine parts,
and prevent damage.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Shifting Into Park
{WARNING
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will
not move, even when you are on
fairly level ground, use the steps
that follow. If you are pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9‑41.

Black plate (26,1)Chevrolet Impala Owner Manual - 2011
9-26 Driving and Operating
The vehicle has an automatic
transmission shift lock control
system. You must fully apply the
brakes first, then press the shift
lever button before you can shift
from P (Park) while the ignition is in
ON/RUN. If you cannot shift out of
P (Park), ease pressure on the shift
lever and push the shift lever all the
way into P (Park) as you maintain
brake application. Then press the
shift lever button and move the shift
lever into another gear. SeeShifting
Out of Park on page 9‑22.
R (Reverse): Use this gear to
back up.
Notice: Shifting to R (Reverse)
while the vehicle is moving
forward could damage the
transmission. The repairs would
not be covered by the vehicle
warranty. Shift to R (Reverse) only
after the vehicle is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle is Stuck on page 9‑11. N (Neutral):
In this position,
the engine does not connect with
the wheels. To restart the engine
when the vehicle is already moving,
use N (Neutral) only. Also, use
N (Neutral) when the vehicle is
being towed.
{WARNING
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Notice: Shifting out of P (Park)
or N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle. D (Drive) :
This position is for
normal driving. It provides the best
fuel economy. If you need more
power for passing, and you are:
.Going less than 55 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 55 km/h (35 mph) or
more, push the accelerator pedal
all the way down.
The transmission will shift down
to the next gear and the vehicle
will have more power.
Downshifting the transmission in
slippery road conditions could result
in skidding, see “Skidding”under
Loss of Control on page 9‑5.
Notice: Driving the vehicle if you
notice that it is moving slowly or
not shifting gears as you increase
speed may damage the
transmission. Have the vehicle
serviced right away. You can
drive in 2 (Second) when you are

Black plate (35,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-35
Fuel
Use of the recommended fuel is an
important part of the proper
maintenance of this vehicle. To help
keep the engine clean and maintain
optimum vehicle performance, we
recommend the use of gasoline
advertised as TOP TIER Detergent
Gasoline.
Look for the TOP TIER label on the
fuel pump to ensure gasoline meets
enhanced detergency standards
developed by auto companies. A list
of marketers providing TOP TIER
Detergent Gasoline can be found at
www.toptiergas.com.
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
SeeFuel E85 (85% Ethanol) on
page 9‑37. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9‑35.
Recommended Fuel
Use regular unleaded gasoline with
a posted octane rating of 87 or
higher. If the octane rating is less
than 87, an audible knocking noise,
commonly referred to as spark
knock, might be heard when driving.
If this occurs, use a gasoline rated
at 87 octane or higher as soon as
possible. If heavy knocking is heard
when using gasoline rated at
87 octane or higher, the engine
needs service.

Black plate (36,1)Chevrolet Impala Owner Manual - 2011
9-36 Driving and Operating
Gasoline Specifications
At a minimum, gasoline should meet
ASTM specification D 4814 in the
United States or CAN/CGSB‐3.5 or
3.511 in Canada. Some gasolines
contain an octane-enhancing
additive called
methylcyclopentadienyl manganese
tricarbonyl (MMT). We recommend
against the use of gasolines
containing MMT. SeeFuel Additives
on page 9‑36 for additional
information.
California Fuel
Requirements
If the vehicle is certified to meet
California Emissions Standards, it is
designed to operate on fuels that
meet California specifications. See
the underhood emission control
label. If this fuel is not available in
states adopting California emissions
standards, the vehicle will operate
satisfactorily on fuels meeting
federal specifications, but emission
control system performance might be affected. The malfunction
indicator lamp could turn on and the
vehicle might fail a smog‐check test.
See
Malfunction Indicator Lamp on
page 5‑17. If this occurs, return to
your authorized dealer for diagnosis.
If it is determined that the condition
is caused by the type of fuel used,
repairs might not be covered by the
vehicle warranty.
Fuels in Foreign
Countries
If you plan on driving in another
country outside the United States or
Canada, the proper fuel might be
hard to find. Never use leaded
gasoline or any other fuel not
recommended in the previous text
on fuel. Costly repairs caused by
use of improper fuel would not be
covered by the vehicle warranty.
To check the fuel availability, ask an
auto club, or contact a major oil
company that does business in the
country where you will be driving.
Fuel Additives
To provide cleaner air, all gasolines
in the United States are now
required to contain additives that
help prevent engine and fuel system
deposits from forming, allowing the
emission control system to work
properly. In most cases, nothing
should have to be added to the fuel.
However, some gasolines contain
only the minimum amount of
additive required to meet
U.S. Environmental Protection
Agency regulations. To help keep
fuel injectors and intake valves
clean, or if the vehicle experiences
problems due to dirty injectors or
valves, look for gasoline that is
advertised as TOP TIER Detergent
Gasoline. Look for the TOP TIER
label on the fuel pump to ensure
gasoline meets enhanced
detergency standards developed by
the auto companies. A list of
marketers providing TOP TIER
Detergent Gasoline can be found at
www.toptiergas.com.

Black plate (37,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-37
For customers who do not use TOP
TIER Detergent Gasoline regularly,
one bottle of GM Fuel System
Treatment PLUS, added to the fuel
tank at every engine oil change,
can help clean deposits from fuel
injectors and intake valves. GM Fuel
System Treatment PLUS is the only
gasoline additive recommended by
General Motors. It is available at
your dealer.
Gasolines containing oxygenates,
such as ethers and ethanol, and
reformulated gasolines might be
available in your area. We
recommend that you use these
gasolines, if they comply with the
specifications described earlier.
However, E85 (85% ethanol) and
other fuels containing more than
10% ethanol must not be used in
vehicles that were not designed
for those fuels.Notice:
This vehicle was not
designed for fuel that contains
methanol. Do not use fuel
containing methanol. It can
corrode metal parts in the fuel
system and also damage plastic
and rubber parts. That damage
would not be covered under the
vehicle warranty.
Some gasolines that are not
reformulated for low emissions can
contain an octane-enhancing
additive called
methylcyclopentadienyl manganese
tricarbonyl (MMT); ask the attendant
where you buy gasoline whether the
fuel contains MMT. We recommend
against the use of such gasolines.
Fuels containing MMT can reduce
the life of spark plugs and the
performance of the emission control
system could be affected. The
malfunction indicator lamp might
turn on. If this occurs, return to your
dealer for service.Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
For all other vehicles, use only the
unleaded gasoline described under
Recommended Fuel on page 9‑35.
We encourage the use of E85 in
vehicles that are designed to use it.
The ethanol in E85 is a “renewable”
fuel, meaning it is made from
renewable sources such as corn
and other crops.
Many service stations will not have
an 85% ethanol fuel (E85) pump
available. The U.S. Department of
Energy has an alternative fuels
website (www.eere.energy.gov/afdc/
infrastructure/locator.html) that can
help you find E85 fuel. Those
stations that do have E85 should
have a label indicating ethanol
content. Do not use the fuel if the
ethanol content is greater than 85%.

Black plate (38,1)Chevrolet Impala Owner Manual - 2011
9-38 Driving and Operating
At a minimum, E85 should meet
ASTM Specification D 5798. By
definition, this means that fuel
labeled E85 will have an ethanol
content between 70% and 85%.
Filling the fuel tank with fuel
mixtures that do not meet ASTM
specifications can affect driveability
and could cause the malfunction
indicator lamp to come on.
To ensure quick starts in the
wintertime, the E85 fuel must be
formulated properly for your climate
according to ASTM specification
D 5798. If you have trouble starting
on E85, it could be because the
E85 fuel is not properly formulated
for your climate. If this happens,
switching to gasoline or adding
gasoline to the fuel tank can
improve starting. For good starting
and heater efficiency below 0°C
(32°F), the fuel mix in the fuel tank
should contain no more than
70% ethanol. It is best not to
alternate repeatedly between
gasoline and E85. If you do
switch fuels, it is recommendedthat you add as much fuel as
possible
—do not add less than
11 L (three gallons) when refueling.
You should drive the vehicle
immediately after refueling for at
least 11 km (seven miles) to allow
the vehicle to adapt to the change in
ethanol concentration.
E85 has less energy per gallon than
gasoline, so you will need to refill
the fuel tank more often when using
E85 than when you are using
gasoline. See Filling the Tank on
page 9‑38.
Notice: Some additives are not
compatible with E85 fuel and can
harm the vehicle's fuel system.
Do not add anything to E85.
Damage caused by additives
would not be covered by the
vehicle warranty.
Notice: This vehicle was not
designed for fuel that contains
methanol. Do not use fuel
containing methanol. It can
corrode metal parts in the fuel
system and also damage plastic and rubber parts. That damage
would not be covered under the
vehicle warranty.
Filling the Tank
{WARNING
Fuel vapor burns violently and a
fuel fire can cause bad injuries.
To help avoid injuries to you and
others, read and follow all the
instructions on the fuel pump
island. Turn off the engine when
refueling. Do not smoke near fuel
or when refueling the vehicle.
Do not use cellular phones.
Keep sparks, flames, and
smoking materials away from fuel.
Do not leave the fuel pump
unattended when refueling the
vehicle. This is against the law in
some places. Do not re-enter the
vehicle while pumping fuel. Keep
children away from the fuel pump;
never let children pump fuel.

Black plate (39,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-39
The tethered fuel cap is located
behind a hinged fuel door on the
driver side of the vehicle. If the
vehicle has E85 fuel capability, the
fuel cap will be yellow and state
that E85 or gasoline can be used.
SeeFuel E85 (85% Ethanol) on
page 9‑37.
To remove the fuel cap, turn it
slowly counterclockwise. While refueling, hang the tethered
fuel cap on the hook on the inside of
the fuel door.
{WARNING
Fuel can spray out on you if you
open the fuel cap too quickly.
If you spill fuel and then
something ignites it, you could be
badly burned. This spray can
happen if the tank is nearly full,
and is more likely in hot weather.
Open the fuel cap slowly and wait
for any hiss noise to stop. Then
unscrew the cap all the way.
Be careful not to spill fuel. Do not
top off or overfill the tank and wait a
few seconds after you have finished
pumping before removing the
nozzle. Clean fuel from painted
surfaces as soon as possible. See
“Washing the Vehicle”
in
Exterior Care.
When replacing the fuel cap, turn it
clockwise until it clicks. Make sure
the cap is fully installed. The
diagnostic system can determine if
the fuel cap has been left off or
improperly installed. This would
allow fuel to evaporate into the
atmosphere. See Malfunction
Indicator Lamp on page 5‑17.