Black plate (1,1)Chevrolet Impala Owner Manual - 2011
2011 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-14
Performance and Maintenance . . . . . . . . . . . . . . . . 1-17
Keys, Doors and Windows . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Security . . . . . . . . . . . . . . 2-12
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Safety Belts . . . . . . . . . . . . . . . . . . 3-10
Airbag System . . . . . . . . . . . . . . . . 3-26
Child Restraints . . . . . . . . . . . . . . 3-41 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-28
Vehicle Personalization . . . . . . . 5-36
Universal Remote System . . . . 5-42
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-2
Interior Lighting . . . . . . . . . . . . . . . . 6-6
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Audio Players . . . . . . . . . . . . . . . . 7-14
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-20 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Maintenance . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-27
Ride Control Systems . . . . . . . . 9-29
Cruise Control . . . . . . . . . . . . . . . . 9-32
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-41
Conversions and Add-Ons . . . 9-47
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-29
Bulb Replacement . . . . . . . . . . 10-29
Electrical System . . . . . . . . . . . . 10-33
Black plate (5,1)Chevrolet Impala Owner Manual - 2011
Introduction v
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
g:Audio Steering Wheel Controls
or OnStar®
$: Brake System Warning Light
":Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
#:Fog Lamps
.: Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
j: LATCH System Child
Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
F:Traction Control
M:Windshield Washer Fluid
Black plate (1,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote KeylessEntry (RKE) System . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Trunk Release . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Second Row Seats . . . . . . . . . . . 1-7
Head Restraint Adjustment . . . . 1-7
Safety Belt . . . . . . . . . . . . . . . . . . . . 1-8 Sensing System for
Passenger Airbag . . . . . . . . . . . 1-8
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel Adjustment . . . 1-9
Interior Lighting . . . . . . . . . . . . . . 1-10
Exterior Lighting . . . . . . . . . . . . . 1-10
Windshield Wiper/Washer . . . . 1-11
Climate Controls . . . . . . . . . . . . . 1-12
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-14
Satellite Radio . . . . . . . . . . . . . . . 1-15
Portable Audio Devices . . . . . . 1-15
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-15
Steering Wheel Controls . . . . . 1-16
Cruise Control . . . . . . . . . . . . . . . 1-16
Power Outlets . . . . . . . . . . . . . . . 1-17
Performance and Maintenance
Traction Control System (TCS) . . . . . . . . . . . . . . 1-17
Electronic Stability Control (ESC) . . . . . . . . . . . . . . 1-18
Tire Pressure Monitor . . . . . . . . 1-18
Engine Oil Life System . . . . . . 1-19
Fuel E85 (85% Ethanol) . . . . . 1-19
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . 1-19
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-19
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-20
Black plate (3,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-3
A.Air Vents on page 8‑5.
B. Remote Trunk Release Button. See Trunk on page 2‑10.
C. Turn and Lane-Change Signals
on page 6‑5.
D. Instrument Cluster on
page 5‑11.
E. Hazard Warning Flashers on
page 6‑4.
F. Driver Information Center (DIC)
on page 5‑24.
G. Passenger Airbag Status
Indicator on page 5‑16.
H. AM-FM Radio on page 7‑6.
I. Exterior Lamp Controls on
page 6‑2. J.
Instrument Panel Illumination
Control on page 6‑6.
K. Traction Control System (TCS)
on page 9‑29 (If Equipped).
L. Steering Wheel Adjustment on
page 5‑2.
M. Cruise Control on page 9‑32.
N. Hood Release. See Hood on
page 10‑5.
O. Data Link Connector. See Malfunction Indicator Lamp on
page 5‑17.
P. Horn on page 5‑3.
Q. Steering Wheel Controls on
page 5‑3 (If Equipped). R.
Ignition Positions on page 9‑16.
S. Climate Control Systems on
page 8‑1.
T. Power Outlets on page 5‑9.
U. Center Console Shift Lever (If Equipped). See Shifting Into
Park on page 9‑20.
V. Glove Box on page 4‑1.
Black plate (16,1)Chevrolet Impala Owner Manual - 2011
1-16 In Brief
Steering Wheel Controls
If equipped, these controls are
located on the right side of the
steering wheel.
w:Press to go to the next radio
station stored as a favorite, or the
next track if a CD is playing.
b g: Press to silence the vehicle
speakers only. Press again to turn
the sound on. Press and hold longer
than two seconds to interact with
the OnStar
®or Bluetooth systems,
if equipped.
c x:Press to go to the
previous radio station stored as a
favorite, the next track if a CD is
playing, to reject an incoming call,
or end a current call.
SRCE : Press to choose between
the radio, CD, and auxiliary
input jack.
+
e−e: Increases or decreases
volume.
¨: Press to go to the next radio
station while in AM, FM, or XM™.
Press to go to the next track or
chapter while sourced to the CD.
For more information, see Steering
Wheel Controls on page 5‑3.
Cruise Control
The cruise control buttons are
located on the left side of the
steering wheel.
J: Press to turn cruise control on
and off. The indicator is lit when
cruise control is on.
+RES: Press briefly to make the
vehicle resume to a previously set
speed, or press and hold to
accelerate.
SET−: Press to set the speed and
activate cruise control or make the
vehicle decelerate.
Black plate (17,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-17
[:Press to disengage cruise
control without erasing the set
speed from memory.
For more information, see Cruise
Control on page 9‑32.
Power Outlets
The vehicle has three 12‐volt outlets
which can be used to plug in
electrical equipment, such as a cell
phone or MP3 player.
On vehicles with a center console,
one outlet is located inside the
center floor console and two outlets
are located at the front of the
console bin under the instrument
panel.
On vehicles without a center
console, two are located under the
climate controls and another outlet
for the rear seat passengers is at
the rear of the center front seat.
Remove the cover to access and
replace when not in use.
See Power Outlets on page 5‑9.
Performance and
Maintenance
Traction Control
System (TCS)
The vehicle may have a traction
control system which limits wheel
spin. The system turns on
automatically every time the vehicle
is started.
.For vehicles with traction control,
press and release
ion the
instrument panel to turn off
traction control.
Filluminates
and the appropriate DIC
message displays. See Ride
Control System Messages on
page 5‑32.
.For vehicles with traction control
and electronic stability control,
press and release
5on the
instrument panel to turn off
traction control.
Filluminates
and the appropriate DIC
message displays. See Ride
Control System Messages on
page 5‑32.
.Press and release the button
again to turn on traction control.
For more information, see Traction
Control System (TCS) on
page 9‑29.
Black plate (19,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-19
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change.
Resetting the Oil Life System
1. Display OIL LIFE REMAININGon the DIC.
2. Press and hold the SET/RESET button on the DIC for more than
five seconds. The oil life will
change to 100%.
See Engine Oil Life System on
page 10‑10.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
page 9‑37. For all other vehicles, use only the unleaded gasoline
described under
Recommended
Fuel on page 9‑35.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program. This
program provides technically trained
advisors who are available 24 hours
a day, 365 days a year, to give
minor repair information or make
towing arrangements.
For more information see Roadside
Assistance Program on page 13‑7.
Black plate (1,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-3
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windshield Wiper/Washer . . . . . 5-4
Compass . . . . . . . . . . . . . . . . . . . . . 5-5
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Power Outlets . . . . . . . . . . . . . . . . . 5-9
Cigarette Lighter . . . . . . . . . . . . . . 5-9
Ashtrays . . . . . . . . . . . . . . . . . . . . . 5-10
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . 5-10
Instrument Cluster . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . 5-12
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-12 Engine Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Safety Belt Reminders . . . . . . . 5-14
Airbag Readiness Light . . . . . . 5-15
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . 5-16
Charging System Light . . . . . . 5-16
Malfunction Indicator Lamp . . . . . . . . . . . . . 5-17
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-19
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-20
Electronic Stability Control (ESC) Indicator Light . . . . . . . 5-21
Traction Control System (TCS) Warning Light . . . . . . . 5-21
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . 5-22
Tire Pressure Light . . . . . . . . . . 5-22
Engine Oil Pressure Light . . . . 5-23
Security Light . . . . . . . . . . . . . . . . 5-23
High-Beam on Light . . . . . . . . . 5-24
Front Fog Lamp Light . . . . . . . . 5-24
Cruise Control Light . . . . . . . . . 5-24
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . 5-24
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-28
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-29
Brake System Messages . . . . 5-29
Door Ajar Messages . . . . . . . . . 5-29
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-30
Engine Oil Messages . . . . . . . . 5-31
Engine Power Messages . . . . 5-31
Fuel System Messages . . . . . . 5-32
Key and Lock Messages . . . . . 5-32
Lamp Messages . . . . . . . . . . . . . 5-32
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-32
Airbag System Messages . . . . 5-33
Anti-Theft Alarm System Messages . . . . . . . . . . . . . . . . . . 5-34
Service Vehicle Messages . . . 5-34
Tire Messages . . . . . . . . . . . . . . . 5-34
Transmission Messages . . . . . 5-35
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-36
Washer Fluid Messages . . . . . 5-36