Black plate (20,1)Chevrolet Impala Owner Manual - 2011
1-20 In Brief
Roadside Assistance and OnStar
If you have a current OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).
OnStar®
OnStar®uses several innovative
technologies and live advisors to
provide a wide range of safety,
security, navigation, diagnostics,
and calling services.
Automatic Crash Response
In a crash, built in sensors can
automatically alert an OnStar
advisor who is immediately
connected to the vehicle to see
if you need help.
How OnStar Service Works
Q: This blue button connects you
to a specially trained OnStar advisor
to verify your account information
and to answer questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar emergency
advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for turn‐by‐turn
navigation.
Crisis Assist, Stolen Vehicle
Assistance, Vehicle Diagnostics,
Remote Door Unlock, Roadside
Assistance, Turn‐by‐Turn Navigation
and Hands‐Free Calling are
available on most vehicles. Not all
OnStar services are available on all
vehicles. For more information see
the OnStar Owner's Guide or visit
www.onstar.com (U.S.) or
www.onstar.ca (Canada),
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or
TTY 1‐877‐248‐2080, or
press
Qto speak with an
OnStar advisor 24 hours a day,
7 days a week.
Black plate (30,1)Chevrolet Impala Owner Manual - 2011
3-30 Seats and Restraints
When Should an Airbag
Inflate?
Frontal airbags are designed to
inflate in moderate to severe frontal
or near-frontal crashes to help
reduce the potential for severe
injuries mainly to the driver's or
right front passenger's head and
chest. However, they are only
designed to inflate if the impact
exceeds a predetermined
deployment threshold. Deployment
thresholds are used to predict how
severe a crash is likely to be in time
for the airbags to inflate and help
restrain the occupants.
Whether the frontal airbags will or
should deploy is not based on
how fast your vehicle is traveling.
It depends largely on what you hit,
the direction of the impact, and how
quickly your vehicle slows down.Frontal airbags may inflate at
different crash speeds. For
example:.If the vehicle hits a stationary
object, the airbags could inflate
at a different crash speed than if
the vehicle hits a moving object.
.If the vehicle hits an object that
deforms, the airbags could
inflate at a different crash speed
than if the vehicle hits an object
that does not deform.
.If the vehicle hits a narrow object
(like a pole), the airbags could
inflate at a different crash speed
than if the vehicle hits a wide
object (like a wall).
.If the vehicle goes into an object
at an angle, the airbags could
inflate at a different crash speed
than if the vehicle goes straight
into the object.
Thresholds can also vary with
specific vehicle design. Frontal airbags are not intended to
inflate during vehicle rollovers, rear
impacts, or in many side impacts.
In addition, the vehicle has
dual-stage frontal airbags.
Dual-stage airbags adjust the
restraint according to crash severity.
The vehicle has electronic frontal
sensors, which help the sensing
system distinguish between a
moderate frontal impact and a more
severe frontal impact. For moderate
frontal impacts, dual-stage airbags
inflate at a level less than full
deployment. For more severe frontal
impacts, full deployment occurs.
The vehicle has seat-mounted side
impact and roof-rail airbags. See
Airbag System on page 3‑26.
Seat-mounted side impact and
roof-rail airbags are intended to
inflate in moderate to severe side
crashes. Seat-mounted side impact
and roof-rail airbags will inflate if the
crash severity is above the system's
designed threshold level. The
threshold level can vary with
specific vehicle design.
Black plate (34,1)Chevrolet Impala Owner Manual - 2011
3-34 Seats and Restraints
Passenger Sensing
System
The vehicle has a passenger
sensing system for the right front
passenger position. The passenger
airbag status indicator will be visible
on the instrument panel when the
vehicle is started.
United States
Canada
The words ON and OFF, or the
symbol for on and off, will be visible
during the system check. If you are
using remote start to start the vehicle from a distance, if equipped,
you may not see the system check.
When the system check is
complete, either the word ON or
the word OFF, or the symbol for on
or off, will be visible. See
Passenger
Airbag Status Indicator on
page 5‑16.
The passenger sensing system will
turn off the right front passenger
frontal airbag under certain
conditions. The driver airbag,
seat‐mounted side impact airbags,
and roof‐rail airbags are not affected
by the passenger sensing system.
The passenger sensing system
works with sensors that are part
of the right front passenger seat.
The sensors are designed to detect
the presence of a properly-seated
occupant and determine if the right
front passenger frontal airbag
should be enabled (may inflate)
or not. According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.
We recommend that children
be secured in a rear seat,
including: an infant or a child riding
in a rear-facing child restraint; a
child riding in a forward-facing child
seat; an older child riding in a
booster seat; and children, who are
large enough, using safety belts.
A label on the sun visor says,
“Never put a rear-facing child seat in
the front.”
This is because the risk to
the rear-facing child is so great,
if the airbag deploys.
Black plate (39,1)Chevrolet Impala Owner Manual - 2011
Seats and Restraints 3-39
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, front sensors, side impact
sensors, or airbag wiring can
affect the operation of the
airbag system.
In addition, the vehicle has a
passenger sensing system for
the right front passenger position, which includes sensors
that are part of the passenger's
seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with
GM covers, upholstery or trim
designed for a different vehicle.
Any object, such as an
aftermarket seat heater or a
comfort enhancing pad or
device, installed under or on
top of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system
from properly turning off the
passenger airbag(s). See
Passenger Sensing System on
page 3‑34.
If you have any questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are inStep Two of the Customer
Satisfaction Procedure in this
manual. See
Customer
Satisfaction Procedure on
page 13‑1.
Q: Because I have a disability, I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure on
page 13‑1.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.
Black plate (15,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-15
Airbag Readiness Light
The system checks the airbag's
electrical system for possible
malfunctions. If the light stays on
it indicates there is an electrical
problem. The system check
includes the airbag sensor, the
pretensioners, the airbag modules,
the wiring and the crash sensing
and diagnostic module. For more
information on the airbag system,
seeAirbag System on page 3‑26.
The airbag readiness light flashes
for a few seconds when the engine
is started. If the light does not come
on then, have it fixed immediately.
{WARNING
If the airbag readiness light stays
on after the vehicle is started or
comes on while driving, it means
the airbag system might not be
working properly. The airbags in
the vehicle might not inflate in a
(Continued)
WARNING (Continued)
crash, or they could even inflate
without a crash. To help avoid
injury, have the vehicle serviced
right away.
If there is a problem with the airbag
system, an airbag Driver Information
Center (DIC) message can also
come on. See Airbag System
Messages on page 5‑33 for more
information.
Black plate (30,1)Chevrolet Impala Owner Manual - 2011
5-30 Instruments and Controls
RIGHT REAR DOOR OPEN
This message displays when the
passenger side rear door is not
closed properly. Make sure that the
door is closed completely.
TRUNK OPEN
This message displays when the
trunk is not closed completely.
Make sure that the trunk is closed
completely. SeeTrunk on
page 2‑10.
Engine Cooling System
Messages
ENGINE HOT A/C
(Air Conditioning) OFF
This message displays when the
engine coolant becomes hotter than
the normal operating temperature.
To avoid added strain on a
hot engine, the air conditioning
compressor is automatically turned
off. When the coolant temperature
returns to normal, the A/C operation
automatically resumes. You can continue to drive your
vehicle. If this message continues to
appear, have the system repaired
by your dealer as soon as possible
to avoid compressor damage.
ENGINE OVERHEATED
IDLE ENGINE
Notice:
If you drive your vehicle
while the engine is overheating,
severe engine damage may
occur. If an overheat warning
appears on the instrument panel
cluster and/or DIC, stop the
vehicle as soon as possible.
Do not increase the engine speed
above normal idling speed.
See Engine Overheating on
page 10‑19 for more information.
This message displays when the
engine coolant temperature is too
hot. Stop and allow the vehicle to
idle until it cools down.
ENGINE OVERHEATED
STOP ENGINE
Notice: If you drive the vehicle
while the engine is overheating,
severe engine damage may
occur. If an overheat warning
appears on the instrument panel
cluster and/or DIC, stop the
vehicle as soon as possible.
See Engine Overheating on
page 10‑19 for more information.
This message displays along with a
continuous chime when the engine
has overheated. Stop and turn the
engine off immediately to avoid
severe engine damage. See Engine
Overheating on page 10‑19.
SERVICE A/C
(Air Conditioning) SYSTEM
This message displays when the
electronic sensors that control the
air conditioning and heating
systems are no longer working.
Black plate (35,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-35
Several conditions may cause this
message to appear. SeeTire
Pressure Monitor Operation on
page 10‑47 for more information.
If the warning comes on and stays
on, there may be a problem with the
TPMS. See your dealer.
TIRE LEARNING ACTIVE
On vehicles with the Tire Pressure
Monitor System (TPMS), this
message displays when the TPMS
is re-learning the tire positions on
your vehicle. The tire positions must
be re-learned after rotating the tires
or after replacing a tire or sensor.
See Tire Inspection on page 10‑51,
Tire Rotation on page 10‑51, Tire
Pressure Monitor System on
page 10‑46, and Tire Pressure on
page 10‑44 for more information.
TIRE LOW ADD AIR TO TIRE
On vehicles with the Tire Pressure
Monitor System (TPMS), this
message displays when the
pressure in one or more of the
vehicle's tires is low. This message
also displays LEFT FRT (left front),
RIGHT FRT (right front), LEFT RR
(left rear), or RIGHT RR (right rear)
to indicate the location of the low
tire. The low tire pressure warning
light will also come on. See Tire
Pressure Light on page 5‑22. You
can receive more than one tire
pressure message at a time. To
read the other messages that may
have been sent at the same time,
press the set/reset button. If a tire
pressure message appears on the
DIC, stop as soon as you can.
Have the tire pressures checked
and set to those shown on the
Tire and Loading Information label.
See Tires on page 10‑38, Vehicle
Load Limits on page 9‑12, and
Tire Pressure on page 10‑44. The DIC also shows the tire
pressure values. See
Driver
Information Center (DIC) on
page 5‑24.
Transmission Messages
SERVICE TRANSMISSION
This message displays when there
is a problem with the transmission.
See your dealer for service.
TRANSMISSION HOT IDLE
ENGINE
This message displays when the
transmission fluid in your vehicle is
too hot. Stop the vehicle and allow it
to idle until it cools down. If the
warning message continues to
display, have the vehicle serviced
by your dealer as soon as possible.
Black plate (4,1)Chevrolet Impala Owner Manual - 2011
6-4 Lighting
Daytime Running
Lamps (DRL)/Automatic
Headlamp System
Daytime Running Lamps (DRL) can
make it easier for others to see the
front of your vehicle during the day.
Fully functional daytime running
lamps are required on all vehicles
first sold in Canada.
The DRL system makes the
low-beam headlamps come on at a
reduced brightness when the
following conditions are met:
.The ignition is in the ON/RUN
position.
.The exterior lamps control is
in AUTO.
.The engine is running.When the DRL are on, the regular
headlamps, taillamps, sidemarker,
and other lamps are not on. The
instrument panel and cluster are
also not on.
The headlamps automatically
change from DRL to the regular
headlamps depending on the
darkness of the surroundings.
The other lamps that come on with
the headlamps will also come on.
When it is bright enough outside,
the headlamps go off and the
DRL come on.
The regular headlamp system
should be turned on when needed.
Do not cover the light sensor on top
of the instrument panel because it
works with the DRL.
Hazard Warning Flashers
The hazard warning flashers let
you warn others that you have a
problem.
The hazard warning flasher button
is located on top of the steering
column.
|:
Press to make the front and
rear turn signal lamps flash on and
off. Press the button again to turn
the flashers off.
When the hazard warning flashers
are on, the turn signals will
not work.