Black plate (2,1)Chevrolet Impala Owner Manual - 2011
2-2 Keys, Doors and Windows
Keys and Locks
Keys
{WARNING
Leaving children in a vehicle with
the ignition key is dangerous for
many reasons. Children or others
could be badly injured or even
killed. They could operate the
power windows or other controls
or even make the vehicle move.
The windows will function with the
keys in the ignition and children
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave the keys in
a vehicle with children.
The key can be used for the ignition
and the driver's door. If the vehicle
is a taxi model, the key can also be
used in the trunk.
See your dealer if a replacement
key or additional key is needed.
Notice:If the keys get locked in
the vehicle, it may have to be
damaged to get them out.
Always carry a spare key.
If you are locked out of your vehicle,
contact Roadside Assistance. See
Roadside Assistance Program on
page 13‑7 for more information.
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement on
page 13‑17 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
If there is a decrease in the
RKE operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Black plate (4,1)Chevrolet Impala Owner Manual - 2011
2-4 Keys, Doors and Windows
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter
is programmed to the vehicle, all
remaining transmitters must also
be programmed. Any lost or stolen
transmitters no longer work once
the new transmitter is programmed.
Each vehicle can have up to eight
transmitters programmed to it.
See your dealer to program new
transmitters.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC.
See“REPLACE BATTERY IN
REMOTE KEY” underKey and Lock
Messages on page 5‑32 for
additional information.
Notice: When replacing the
battery, do not touch any of the
circuitry on the transmitter.
Static from your body could
damage the transmitter.
To replace the battery:
1. Separate the transmitter with a flat, thin object, such as a flat
head screwdriver.
.Carefully insert the tool into
the notch located along the
parting line of the
transmitter. Do not insert
the tool too far. Stop as
soon as resistance is felt.
.Twist the tool until the
transmitter is separated.
Black plate (17,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-17
If it does not, have the vehicle
serviced by your dealer.
The light should go out once the
engine starts. If it stays on,
or comes on while driving, there
could be a problem with the
charging system. A charging system
message in the Driver Information
Center (DIC) can also appear.
SeeBattery Voltage and Charging
Messages on page 5‑29 for more
information. This light could indicate
that there are problems with a
generator drive belt, or that there is
an electrical problem. Have it
checked right away. If the vehicle
must be driven a short distance with
the light on, turn off accessories,
such as the radio and air
conditioner.
Malfunction
Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors operation of
the fuel, ignition, and emission control systems. It ensures that
emissions are at acceptable levels
for the life of the vehicle, helping to
produce a cleaner environment.
This light should come on when the
ignition is on, but the engine is not
running, as a check to show it is
working. If it does not, have the
vehicle serviced by your dealer.
If the Malfunction Indicator Lamp
comes on and stays on while the
engine is running, this indicates that
there is an OBD II problem and
service is required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system assists
the service technician in correctly
diagnosing any malfunction.Notice:
If the vehicle is
continually driven with this light
on, after a while, the emission
controls might not work as well,
the vehicle fuel economy might
not be as good, and the engine
might not run as smoothly. This
could lead to costly repairs that
might not be covered by the
vehicle warranty.
Notice: Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement
of the original tires with other
than those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by
the vehicle warranty. This could
also result in a failure to pass a
required Emission Inspection/
Maintenance test. See
Accessories and Modifications on
page 10‑3.
Black plate (32,1)Chevrolet Impala Owner Manual - 2011
5-32 Instruments and Controls
Fuel System Messages
FUEL LEVEL LOW
This message displays when your
vehicle is low on fuel. Refill the fuel
tank as soon as possible. SeeFuel
Gauge on page 5‑12 andFilling the
Tank on page 9‑38 for more
information.
TIGHTEN GAS CAP
This message may be displayed if
the gas cap is not on, or is not fully
tightened. Check the gas cap to
ensure that it is on properly.
See Filling the Tank on page 9‑38
for more information.
Key and Lock Messages
REPLACE BATTERY IN
REMOTE KEY
This message displays when the
battery in the Remote Keyless
Entry (RKE) transmitter needs to
be replaced. To replace the battery, see
“Battery Replacement” under
Remote Keyless Entry (RKE)
System Operation on page 2‑3.
Lamp Messages
AUTOMATIC LIGHT
CONTROL OFF
This message displays when the
automatic headlamps are turned off.
See Exterior Lamp Controls on
page 6‑2 for more information.
AUTOMATIC LIGHT
CONTROL ON
This message displays when the
automatic headlamps are turned on.
SeeExterior Lamp Controls on
page 6‑2 for more information.
TURN SIGNAL ON
This message displays as a
reminder to turn off the turn signal
if you drive your vehicle for more
than about 1.2 km (0.75 mile) with
a turn signal on. See Turn and
Lane-Change Signals on page 6‑5. This message displays and a chime
sounds only when the ignition is in
ON/RUN. The message will not
disappear until the turn signal is
manually turned off, or a turn is
completed.
Ride Control System
Messages
SERVICE STABILITRAK
If your vehicle has Electronic
Stability Control (ESC), this
message displays if there has been
a problem detected with ESC. The
ESC/TCS light also appears on the
instrument panel cluster. See
Electronic Stability Control (ESC) on
page 9‑31
for more information.
If this message turns on while you
are driving, pull off the road as
soon as possible and stop carefully.
Try resetting the system by turning
the ignition off and then back on.
Black plate (1,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-1
Vehicle Care
General Information
General Information . . . . . . . . . . 10-2
California Proposition65 Warning . . . . . . . . . . . . . . . . . 10-3
California Perchlorate Materials Requirements . . . . 10-3
Accessories and Modifications . . . . . . . . . . . . . . . 10-3
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 10-4
Hood . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . 10-6
Engine Oil . . . . . . . . . . . . . . . . . . . 10-8
Engine Oil Life System . . . . . 10-10
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . 10-11
Engine Air Cleaner/Filter . . . . 10-13
Cooling System . . . . . . . . . . . . 10-15
Engine Coolant . . . . . . . . . . . . . 10-16 Engine Overheating . . . . . . . . 10-19
Overheated Engine
Protection
Operating Mode . . . . . . . . . . . 10-21
Power Steering Fluid . . . . . . . 10-21
Washer Fluid . . . . . . . . . . . . . . . 10-22
Brakes . . . . . . . . . . . . . . . . . . . . . 10-23
Brake Fluid . . . . . . . . . . . . . . . . . 10-24
Battery . . . . . . . . . . . . . . . . . . . . . 10-25
Starter Switch Check . . . . . . . 10-26
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . 10-26
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . 10-27
Park Brake and P (Park) Mechanism Check . . . . . . . . 10-27
Wiper Blade Replacement . . . . . . . . . . . . . . 10-27
Headlamp Aiming
Headlamp Aiming . . . . . . . . . . 10-29
Bulb Replacement
Bulb Replacement . . . . . . . . . . 10-29
Halogen Bulbs . . . . . . . . . . . . . . 10-29
Headlamps, Front TurnSignal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-30 Taillamps, Turn Signal,
Sidemarker, Stoplamps,
and Back-Up Lamps . . . . . . 10-32
License Plate Lamp . . . . . . . . 10-33
Replacement Bulbs . . . . . . . . . 10-33
Electrical System
Electrical System Overload . . . . . . . . . . . . . . . . . . 10-33
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-34
Engine Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . 10-34
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . 10-37
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-38
Tire Sidewall Labeling . . . . . . 10-39
Tire Designations . . . . . . . . . . . 10-41
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . 10-41
Tire Pressure . . . . . . . . . . . . . . . 10-44
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . 10-46
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . 10-47
Tire Inspection . . . . . . . . . . . . . . 10-51
Tire Rotation . . . . . . . . . . . . . . . 10-51
Black plate (25,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-25
Notice:
.Using the wrong fluid can
badly damage brake
hydraulic system parts. For
example, just a few drops of
mineral-based oil, such as
engine oil, in the brake
hydraulic system can
damage brake hydraulic
system parts so badly that
they will have to be replaced.
Do not let someone put in
the wrong kind of fluid.
.If brake fluid is spilled on the
vehicle's painted surfaces,
the paint finish can be
damaged. Be careful not to
spill brake fluid on the
vehicle. If you do, wash it off
immediately.
Battery
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview on
page 10‑6for battery location.
{DANGER
Battery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.
Vehicle Storage
{WARNING
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting on
page 10‑70 for tips on working
around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
Black plate (8,1)Chevrolet Impala Owner Manual - 2011
13-8 Customer Information
.Flat Tire Change:Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information is
also available. Allow three
weeks for delivery.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where your
trip was started to qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service:
If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service.
You will receive payment, up to
$100, after sending the original
receipt to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Black plate (2,1)Chevrolet Impala Owner Manual - 2011
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-25Jump Starting . . . . . . . . . . . . . . . 10-70
Load Management . . . . . . . . . . . . . 6-7
Power Protection . . . . . . . . . . . . . . 6-8
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-29
Blade Replacement, Wiper . . . 10-27
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-20
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-23 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-27
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-24
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-29
System Messages . . . . . . . . . . . . 5-29
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-16
Bulb Replacement . . . . . . . . . . . . 10-33 Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-5
Halogen Bulbs . . . . . . . . . . . . . . 10-29
Headlamp Aiming . . . . . . . . . . . 10-29
Headlamps . . . . . . . . . . . . . . . . . 10-29 Bulb Replacement (cont.)
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-30
License Plate Lamps . . . . . . . 10-33
Taillamps, Turn Signal, Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . 10-32
Buying New Tires . . . . . . . . . . . . . 10-53
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California
Fuel Requirements . . . . . . . . . . . 9-36
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-24
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Winter Driving . . . . . . . . . . . . . . . . . 9-9
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv CD Player . . . . . . . . . . . . . . . . . . . . . 7-14
Center Console Storage . . . . . . . . 4-2
Center Seat . . . . . . . . . . . . . . . . . . . . 3-4
Chains, Tire . . . . . . . . . . . . . . . . . . 10-58
Charging System Light . . . . . . . . 5-16
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-17
Ignition
Transmission Lock . . . . . . . . 10-27
Child Restraints Infants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-43
Lower Anchors and Tethers for Children . . . . . . . . . 3-50
Older Children . . . . . . . . . . . . . . . . 3-41
Securing . . . . . . . . . . 3-55, 3-57, 3-58
Systems . . . . . . . . . . . . . . . . . . . . . . 3-46
Cigarette Lighter . . . . . . . . . . . . . . . . 5-9
Circuit Breakers . . . . . . . . . . . . . . 10-34
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-76
Interior Care . . . . . . . . . . . . . . . . 10-80
Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7