
Black plate (102,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-102 Infotainment System System help: Instructs the system
to assist with display commands.
Radio Commands
The following are radio commands
that can be accessed by clearly
stating the commands exactly as
they are written.
Radio [band] [select] AM,
radio [band] [select] FM, radio
[band] [select] XM (if equipped),
radio [band] [select] satellite
(if equipped): Instructs the system
to go to either the AM, FM, or XM
(if equipped).
Radio [select] (frequency) AM,
radio [select] (frequency) FM:
Instructs the system to go to a
specific frequency on either AM
or FM.
Radio [select] (channel) XM
(if equipped), radio [select]
(channel) satellite (if equipped):
Instructs the system to go to a
specific channel on the XM band
(if equipped). Radio help: Instructs the system
to assist with radio commands.
CD Commands
The following are CD, MP3, and
DVD commands that can be
accessed by clearly stating the
commands exactly as they are
written.
CD, DVD, Disc: Use this command
to select a CD, DVD, or disc that is
currently loaded.
CD, DVD, Disc, [select] track
(one, two, three, etc.): Instructs
the system to select a specific track
number.
CD, DVD, Disc select next
folder: Use this command to
select the next folder on the MP3 or
audio DVD.
CD, DVD, Disc select previous
folder: Use this command to select
the previous folder on the MP3 or
audio DVD. CD help, DVD help, Disc help:
Instructs the system to assist with
CD and DVD commands.
Auxiliary Commands
The following auxiliary commands
can be accessed by clearly stating
the commands exactly as they are
written. The commands are
available when the auxiliary source
is available.
Aux, Auxiliary: Use this command
to select the auxiliary device, when
a device is connected.
Voice Help
Voice help: Provides a description
of help commands that can be used.

Black plate (104,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-104 Infotainment System When to Speak: A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System When using the in ‐ vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low. Bluetooth Controls Use the buttons located on the
steering wheel to operate the
in ‐ vehicle Bluetooth system. See
Steering Wheel Controls on
page 5 ‑ 3 for more information.
b g (Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c x (Phone On Hook): Press to
end a call, reject a call, or cancel an
operation.
Pairing A Bluetooth cell phone must be
paired to the Bluetooth system and
then connected to the vehicle before
it can be used. See the cell phone
manufacturer's user guide for
Bluetooth functions before pairing
the cell phone. If a Bluetooth phone
is not connected, calls will be made
using OnStar Hands ‐ Free Calling,
if equipped. Refer to the OnStar
Owner's Guide for more information. Pairing Information .
Up to five cell phones can be
paired to the Bluetooth system. .
The pairing process is disabled
when the vehicle is moving. .
Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system. .
Only one paired cell phone can
be connected to the Bluetooth
system at a time. .
If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“ Connecting to a Different
Phone ” later in this section.

Black plate (107,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-1073. Say each digit, one at a time,
that you want to store. After
each digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered, say
“ Store, ” and then follow the
directions given by the system to
save a name tag for this number.
Using the “ Delete ” Command
1. Press and hold
b g for
two seconds.
2. Say “ Delete. ”
3. Say the name tag you want to
delete.
Using the “ Delete All Name Tags ”
Command
This command deletes all stored
name tags in the Hands ‐ Free
Calling Directory and the OnStar
Turn ‐ by ‐ Turn Destinations Directory,
if equipped. To delete all name tags:
1. Press and hold
b g for
two seconds.
2. Say “ Delete all name tags. ”
Listing Stored Numbers The list command will list all stored
numbers and name tags.
Using the “ List ” Command
1. Press and hold
b g for
two seconds.
2. Say “ Directory. ”
3. Say “ Hands ‐ Free Calling. ”
4. Say “ List. ”
Making a Call Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag. Digit Dial: This command allows a
phone number to be dialed by
entering the digits one at a time.
Re ‐ dial: This command is used to
dial the last number used on the cell
phone.
Using the “ Dial ” or “ Call ”
Command
1. Press and hold
b g for
two seconds.
2. Say “ Dial ” or “ Call. ”
3. Say the entire number without
pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.

Black plate (108,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-108 Infotainment System Using the “ Digit Dial ” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“ Clear ” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“ Verify ” at any time.
1. Press and hold
b g for
two seconds.
2. Say “ Digit Dial. ”
3. Say each digit, one at a time,
that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “ Dial. ” Once connected, the person called
will be heard through the audio
speakers.
Using the “ Re ‐ dial ” Command
1. Press and hold
b g for
two seconds.
2. After the tone, say “ Re ‐ dial. ”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle. .
Press
b g to answer the call. .
Press
c x to ignore a call. Call Waiting Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier. .
Press
b g to answer an
incoming call when another
call is active. The original call
is placed on hold. .
Press
b g again to return to the
original call. .
To ignore the incoming call, no
action is required. .
Press
c x to disconnect the
current call and switch to the call
on hold.

Black plate (109,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-109Three ‐ Way CallingThree ‐ way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b g .
2. Say “ Three ‐ way call. ”
3. Use the dial or call command to
dial the number of the third party
to be called.
4. Once the call is connected,
press
b g to link all callers
together.
Ending a Call
Press
c x to end a call. Muting a Call During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them. .
To mute a call, press
b g , and
then say “ Mute call. ” .
To cancel mute, press
b g , and
then say “ Un ‐ mute call. ”
Transferring a Call Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired
and connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after
the ignition is turned to ON/RUN. Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b g .
2. Say “ Transfer Call. ”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b g . The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle,
use the audio transfer feature on the
cell phone. See your cell phone
manufacturer's user guide for more
information.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Climate Controls 8-1
Climate Controls Climate Control Systems Dual Automatic Climate Control
System . . . . . . . . . . . . . . . . . . . . . . 8-1
Rear Climate Control System
(Rear Climate with Rear Seat
Audio) . . . . . . . . . . . . . . . . . . . . . . . 8-6
Air Vents Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-8
Climate Control Systems Dual Automatic Climate Control System The heating, cooling, and ventilation in the vehicle can be controlled with
this system. The vehicle also has a flow-through ventilation system
described later in this section.
Climate Control with Heated and Cooled Seats shown
A. Driver and Passenger
Temperature Controls
B. AUTO (Automatic Operation)
C. Defrost
D. Recirculation
E. Rear Window Defogger F. Air Conditioning
G. Heated and Cooled Seats
H. Fan Control
I. REAR (Rear Climate Control)
J. Air Delivery Mode Control

Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Climate Controls 8-5
# (Air Conditioning): Press to
turn the air conditioning (A/C)
compressor on and off. An indicator
light comes on to show that the air
conditioning is on.
Pressing this button when the
outside temperature is too cool for
air conditioning will make the air
conditioning indicator flash 3 times
and then turn off indicating the air
conditioning mode is not available.
If the air conditioning is on and the
outside temperature drops below a
temperature which is too cool for air
conditioning to be effective, the air
conditioning light turns off to show
that the air conditioning mode has
been canceled.
On hot days, open the windows long
enough to let hot inside air escape.
This helps to reduce the time it
takes for the vehicle to cool down.
It also helps the system to operate
more efficiently. The air conditioning system
removes moisture from the air, so a
small amount of water might drip
under the vehicle while idling or
after turning off the engine. This is
normal.
@ (Recirculation): Press to turn
the recirculation mode on or off. An
indicator light comes on to show
that the recirculation is on.
This mode recirculates and helps
to quickly cool the air inside the
vehicle. It can be used to help
prevent outside air and odors from
entering the vehicle.
The recirculation mode cannot be
used with floor, defog, or defrost
modes. If recirculation is selected
with one of those modes, the
indicator light flashes three times
and then turns off. The air
conditioning compressor also
comes on when this mode is
activated. While in recirculation mode the windows may fog when
the weather is cold and damp. To
clear the fog, select either the defog
or defrost mode and increase the
fan speed.
The recirculation mode can also be
turned off by turning off the ignition.
REAR (Rear Climate Control): For
vehicles with the rear heating and
air conditioning controls. Press the
REAR button to turn the rear climate
control system on or off. See Rear
Climate Control System (Rear
Climate with Rear Seat Audio) on
page 8 ‑ 6 .
Rear Window Defogger The rear window defogger uses a
warming grid to remove fog from the
rear window.

Black plate (6,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
8-6 Climate Controls
< (Rear Window Defogger):
Press to turn the rear window
defogger on or off. It automatically
turns off after it has been activated.
The defogger can also be turned off
by turning off the engine. Do not
drive the vehicle until all the
windows are clear.
Notice: Do not use a razor blade
or sharp object to clear the inside
rear window. Do not adhere
anything to the defogger grid
lines in the rear glass. These
actions may damage the rear
defogger. Repairs would not be
covered by your warranty.
Heated Mirrors: Press
< to help
clear fog or frost from the surface of
the outside mirror. See “ Outside
Heated Mirrors ” in Heated Mirrors
on page 2 ‑ 17 .
Heated or Cooled Seats: For
vehicles with heated and cooled
seats, see Heated and Ventilated
Front Seats on page 3 ‑ 8 . Rear Climate Control System
(Rear Climate with Rear Seat Audio) For vehicles with the rear heat and air conditioning controls, they are
integrated with the rear seat audio controls located in the center console.
The system can be controlled from the front controls as well as the rear
controls.
Rear Climate Control with Rear Seat Audio Controls
A. Fan Control
B. Air Delivery Mode Control
C. Temperature Control REAR: Press the REAR button on
the front climate control system to
turn the rear climate control system
on or off. An indicator comes on
when the rear system is on.