
Black plate (42,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-42 Infotainment System Tips and Troubleshooting Chart (cont.) Problem Recommended Action
After stopping the player, and
pushing Play, sometimes the
DVD starts where it left off and
sometimes at the beginning. If the stop button was pressed one time,
the DVD player resumes playing where
the DVD was stopped. If the stop button
was pressed two times, the DVD player
begins to play from the beginning of
the DVD.
The auxiliary source is running,
but there is no picture or sound. Check that the RSE video screen is in
the auxiliary source mode.
Check the auxiliary input connections at
both devices.
Sometimes the wireless
headphone audio cuts out or
buzzes. Check for obstructions, low batteries,
reception range, and interference
from cellular telephone towers, or
use a cellular telephone in the
vehicle.
Check that the headphones are on
correctly using the L (left) and R (right)
on the headphones.
The remote and/or the
headphones are lost. See your dealer for assistance.
The DVD is playing, but there is
no picture or sound. Check that the RSE video screen is
sourced to the DVD player. DVD Display Error Messages The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error: This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error: This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
Z or DVD AUX is pressed on the
radio.

Black plate (44,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-44 Infotainment System Using the RSE System
DVD Player: The loading slot for
the DVD player is located at the top
of the head restraint. Insert the disc
partially into the loading slot with the
printed side facing the rear of the
vehicle. The DVD player
automatically draws the disc in,
“ Loading ” displays on the screen
along with a disc indicator, and
playback starts. If the disc is
inserted incorrectly, the DVD
player ejects the disc and No
Disc displays. Some DVDs do not allow fast
forwarding or skipping of the
copyright information or previews.
If the DVD does not begin playing at
the main title, refer to the on-screen
instructions.
The DVD player can be controlled
by using the buttons located below
the video display screen or by using
the buttons on the system ’ s remote
control. See “ Remote Control ” later
for more information.
The following discs are compatible
with the DVD player: .
DVD-Video: A DVD that has
video. .
CD-DA: A CD that has music or
sound content only. .
CD-Video: A CD that has a
movie. .
CD-R/RW: A disc that has audio
files such as CD-R with
downloaded MP3 files, MPEG,
or JPEG files. The DVD player and discs are
coded by global region. The DVD
players are set to Region 1. Discs
with other region codes will not work
in the players.
If an error message displays on the
video screen, see “ DVD Messages ”
later in this section.
While the vehicle is moving,
passengers should not unfasten
their safety belts to make
adjustments to the video screen
control buttons. See Safety Belts on
page 3 ‑ 18 . Use the remote control
for any necessary adjustments.
See “ Remote Control ” later in this
section.
POWER
O : Press to turn the
power on or off. Each video
screen can be powered on or
off independently.
EJECT
X : Press to eject a disc
from the DVD slot.

Black plate (45,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-45If a disc is ejected from the player,
but not removed, it will automatically
reload into the player. Another way
to reload a disc that has been
ejected, but not removed from the
DVD player, is to press the eject
button or the play button.
PLAY
r : Press this button located
below the video display screen to
start playback of a disc. On DVDs
and video CDs with playback
control (PBC), menu screens can
display automatically. It might be
necessary to press the play button
again to begin play.
There is a play position memory
feature for DVD and video CD only.
If the DVD player is turned off and
then turned back on, the DVD
player resumes playback where
the disc stopped. The play position
memory is erased if the disc is
removed. STOP
c : Press once to stop
playing a DVD.
There is a pre-stop feature for DVD
and video CD only. This feature
resumes playback of the disc where
it was stopped. Press the stop
button once during disc playback
and
c displays on the DVD startup
screen. This icon disappears after a
few seconds. Press the stop button
a second time, or eject the disc, to
cancel the pre-stop feature and to
clear the disc position memory.
SOURCE: Press to select between
Monitor 3, Monitor 4, or the
AV INPUT.
Each video display screen can be
adjusted independently, as well as
display information from both DVD
players and both A/V inputs. Infrared Remote Sensor: Located
in the top center of the video display
screen. Do not block the signal from
the remote to the sensor.
Infrared Transmitters: Located in
the top center of the video display
screen. Do not block the signal from
the headphones to the transmitter.
Video Display Screen: Located on
the back of each headrest.
AV OUTPUT (Audio/Video Output
Jack): Located on the lower left
side of the screen and is identified
on the video screen panel as the
AV OUTPUT.
Headphone Jack: Wired
headphones can be plugged into
the headphone jack with one-eighth
inch stereo plugs.

Black plate (46,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-46 Infotainment System AV INPUT: (Audio/Video Input
Jack): The audio/video input jack
is located below the video display
screen and allows viewing of
auxiliary sources such as portable
DVD players, game stations,
or video cameras, on each screen. .
Video Input — The yellow
connector is used for video
input. .
L Audio — The white connector
is used for the left side audio. .
R Audio — The red connector is
used for the right side audio.
Level Lock and Release Latch:
The viewing angle of the video
screen can be adjusted by releasing
the latch and gently moving the
screen. Then lock it into a secure
position. Vehicle Speakers Audio from the DVD player or
an auxiliary device can be heard
through the vehicle speakers or the
wireless/wired headphones, while
the radio is tuned to one of the six
frequencies selected on the Sound
Around portion of the system ’ s
remote control. See “ Remote
Control ” later in this section.
Only one audio source can be heard
through the vehicle ’ s speakers at a
time. The audio source being used
is specified by the A/V (audio/video)
source selected on the driver side
head restraint video display screen.
To turn the RSE system audio
output to the vehicle ’ s speakers,
press Sound Around ON, on the
system ’ s remote control. The audio
from the RSE system can be
heard through the wireless/wired
headphones and the vehicle ’ s
speakers at the same time. The
volume on the radio can vary when
switching between the radio, CD,
DVD, MP3, or an auxiliary device. Wireless Headphones The two wireless headphones
included with the Headrest DVD
RSE system will only work with the
Headrest DVD RSE system and are
marked for channel 3 and 4. The
wireless headphones must be
used within a line of sight of the
transmitter that is located above
the video display screen.
3 ‐ 4 Channel Selector: This is
located on the right earpiece.
Either Channel 3 or 4 can be
selected with the channel
selector. The driver side monitor
is designated as Channel 3, and
the passenger side as Channel 4.
Set the channel selector switch
according to the video display
screen being viewed. The message,
“ To listen to this monitor tune your
headphones to Channel 3 (or 4) ”
displays for five seconds then
disappears when the video display
screen is turned on.

Black plate (48,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-48 Infotainment System Remote Control Buttons
POWER: Press to turn the
Headrest DVD RSE system on
and off.
SOURCE: Press to select between
Monitor 3, Monitor 4, or AV INPUT.
Any video equipment connected
to the AV inputs automatically
overrides the source selection. SETUP: Press to change the
default settings, see “ Using the RSE
On-Screen Display (OSD) Menus ”
later in this manual. There are four
main menu screens, each screen
displays a menu to select different
setting options. The screens are:
1. General Setup — adjusts screen
settings.
2. Audio Setup — sets the
language.
3. Preference Screen — sets the
subtitles and parental controls.
4. Password Setup — allows a
password to be set.
Press SETUP again to exit.
EJECT
X : Press to eject or
reload a disc.
DVD-Video Screen 3: Press the
DVD button located under 3 to
transmit IR codes for DVD mode
on Video Screen 3.
TV-Video Screen 3: This button is
not used with the system. DVD-Video Screen 4: Press the
DVD button located under 4 to
transmit IR codes for DVD mode
on Video Screen 4.
TV-Video Screen 4: This button is
not used with the system.
SOUND AROUND ON/OFF: Press
to turn the FM Transmitter power on
or off.
MUTE
> (For DVD Only): Press to
turn off the headphone sound. Press
again to turn the sound on again.
PIX (Picture Selection): Press to
adjust the picture ’ s On Screen
Display (OSD). Each time this
button is pressed, the picture
adjustment OSD, cycles through
bars for BRIGHTNESS,
CONTRAST, COLOR, and TINT.
Use the right/left navigation arrows
to adjust the setting. This feature
automatically shuts off id another
button is pressed or adjustments
are not made within six seconds.

Black plate (49,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-49SOUND AROUND SELECT: Press
to select an FM transmitter channel.
The SOUND AROUND SELECT
lets the DVD audio play over the
vehicle ’ s sound system by tuning
the radio to one of the six FM
frequencies listed below. .
CH1 : 88.3MHz .
CH2 : 88.7MHz .
CH3 : 89.1MHz .
CH4 : 89.5MHz .
CH5 : 89.9MHz .
CH6 : 90.3MHz
MENU: Press to enter the DVD
disc menu while the disc is playing.
Q ,
R ,
q ,
r (Navigation Arrows):
Press to navigate through menus.
ENTER: Press to enter a selected
function or to begin playback of
the disc. REPEAT
7 : Press to repeat part
or all of a chapter, title, track, or the
entire disc after using the A ‐ B
button to setup repeat preset
sections.
RETURN
8 : This button is not
used with the system.
A ‐ B: This button is used to setup
repeat preset sections. Press this
button once while the disc is playing
to select the starting position. Press
a second time to select the end
position. Press a third time to turn
the function off. To view the preset
section, press
7 .
AUTO MEMORY: This button is not
used with the system.
SEARCH/SKIP: This button is not
used with the system.
ERASE/ADD: This button is not
used with the system.
R-S: This button is not used with
the system. TITLE: Press to enter the disc
title mode. The title feature is
disc-specific, and may not be
available on all discs.
SUBTITLE: Press to change
the subtitle language to another
available language or to turn
subtitles off.
ANGLE: Press to select a different
viewing angle for discs that are
recorded with different camera
angles.
AUDIO: Press to select a different
language for discs that are recorded
with different languages.
0 ‐ 9 (Numbers): The numbers
located on the lower left side of the
remote control can be used to enter
numbered menu options, channels,
or track numbers.
GOTO: Press to enter the GOTO
menu to choose a desired title,
chapter, track, or song inside
the disc.

Black plate (50,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-50 Infotainment System DISPLAY: Press to scroll through
display information on the upper left
corner of the screen, such as title,
chapter/track, time elapsed, and
time remaining, or to turn off the
display
PROGRAM: Press to edit a
playback program containing
desired titles in the DVD or tracks
in the CD-DA.
3D: Press to change between
different 3D audio modes for DVD
or CD.
The options for DVD are: Off, Rock,
Pop, Live, Dance, Techno, Classic,
and Soft.
The options for CD are: Off,
Concert, Living room, Hall,
Bathroom Cave, Arena,
and Church. RANDOM: Press to play titles
randomly.
PLAY/PAUSE
r /
j : Press to start
playback of the disc, or to pause
playback.
STOP
c : Press to stop playback
of a disc. .
To resume disc playback,
press PLAY. .
To start playback from the
beginning of the disc, press
STOP, STOP, then PLAY.
ZOOM: Press to either enlarge the
viewed image by 2X, 3X, and 4X,
or reduce the image by 1/2X, 1/3X,
and 1/4X.
PBC (Playback Control): Press to
turn video CD playback control on
or off. FR
r (Fast Reverse): Press to
fast reverse the disc. Press multiple
times to choose between 2X, 4X,
8X, 16X, and 32X speeds.
FF
[ (Fast Forward): Press to
fast forward the disc. Press multiple
times to choose between 2X, 4X,
8X, 16X, and 32X speeds.
PREV
g (Previous): Press to
play the previous chapter or track.
To return to previous chapters or
tracks one at a time, press and
release multiple times until the
desired chapter or track is reached.
NEXT
l : Press to play the next
chapter or track. To go to the next
chapter or track one at a time, press
and release multiple times until the
desired chapter or track is reached.

Black plate (54,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-54 Infotainment System To create a six digit password, use
the numeric keypad on the remote
control. Press the ENTER button to
confirm. The default password is
136900.
To change the Parental Control
Password:
1. Press the SETUP button on the
remote control
2. Navigate to the Password
sub-menu under the Password
Setup Page.
3. Press the right navigation arrow,
then press ENTER.
4. At the Old Password option,
enter the old password or the
default password (136900). 5. At the New Password option,
enter the new password (six
digits) using numeric buttons.
6. At the Confirm PWD option,
confirm the new password by
entering the new password
again.
7. Scroll to the OK button and
press ENTER. The message
“ Your password has been
changed ” displays.
Playing Audio CD When an audio CD is playing, the
display shows the current track and
the amount of time that track has
been playing, the total amount of
time on the disc, and the current
time running on the disc.