2011 CADILLAC ESCALADE ESV Owners Manual

Black plate (87,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-87
Towing Towing the Vehicle Notice: To avoid damage, the
disabled vehicle should be
towed with all four wheels off
the ground. Care must be taken
with vehicles that have low
ground clearance and/or special
equipment. Always flatbed on a
car carrier.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Service (U.S. and
Canada) on page 13 ‑ 7 or Roadside
Service (Mexico) on page 13 ‑ 10 .
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“ Recreational Vehicle Towing ” in this
section. Recreational Vehicle
Towing If the vehicle is a hybrid, see
the hybrid supplement for more
information.
Recreational vehicle towing
means towing the vehicle behind
another vehicle – such as behind a
motorhome. The two most common
types of recreational vehicle towing
are known as “ dinghy towing ”
(towing the vehicle with all four
wheels on the ground) and “ dolly
towing ” (towing the vehicle with
two wheels on the ground and
two wheels up on a device known
as a “ dolly ” ). Here are some important things to
consider before recreational vehicle
towing: .
What is the towing capacity
of the towing vehicle? Be
sure to read the tow
vehicle manufacturer's
recommendations. .
What is the distance that will be
travelled? Some vehicles have
restrictions on how far and how
long they can tow. .
Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations. .
Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.

Black plate (88,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
10-88 Vehicle Care All-Wheel-Drive Vehicles Dinghy and Dolly Towing
Notice: Towing an all-wheel-drive
vehicle with all four wheels on the
ground, or even with only two of
its wheels on the ground, will
damage drivetrain components.
Do not tow an all-wheel-drive
vehicle with any of its wheels on
the ground.
All-wheel-drive vehicles are not
designed to be towed with any
wheels on the ground. If the vehicle
must be towed, see Towing Your
Vehicle previously. Two-Wheel-Drive Vehicles Dinghy Towing
Notice: If a two-wheel-drive
vehicle is towed with all
four wheels on the ground, the
transmission could be damaged.
The repairs would not be covered
by the vehicle warranty. Do not
tow a two-wheel-drive vehicle
with all four wheels on the
ground.

Black plate (89,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-89Two-wheel-drive vehicles should
not be towed with all four wheels
on the ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
To dolly tow a two ‐ wheel ‐ drive
vehicle, the vehicle must be towed
with the rear wheels on the dolly.
See “ Dolly Towing (Rear Wheels Off
the Ground) ” following. Dolly Towing (Front Wheels Off
the Ground)
Notice: If a two-wheel-drive
vehicle is towed with the rear
wheels on the ground, the
transmission could be damaged.
The repairs would not be covered
by the vehicle warranty. Never
tow the vehicle with the rear
wheels on the ground.
Two-wheel-drive vehicles should
not be towed with the rear wheels
on the ground. Two-wheel-drive transmissions have no provisions
for internal lubrication while being
towed.
Dolly Towing (Rear Wheels
Off the Ground)
Use the following procedure to
dinghy tow a two-wheel-drive
vehicle from the rear:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the
dolly.

Black plate (90,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
10-90 Vehicle Care 3. Firmly set the parking brake.
See Parking Brake on
page 9 ‑ 46 .
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly
following the manufacturer's
instructions.
6. Use an adequate clamping
device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. Turn the ignition to LOCK/OFF. Appearance Care Exterior Care Weatherstrips Silicone grease on weatherstrips will
make them last longer, seal better,
and not stick or squeak. Apply
silicone grease with a clean cloth.
During very cold, damp weather
frequent application may be
required. See Recommended Fluids
and Lubricants on page 11 ‑ 7 .
Washing the Vehicle The best way to preserve the
vehicle's finish is to keep it clean by
washing it often.
Notice: Certain cleaners contain
chemicals that can damage the
emblems or nameplates on the
vehicle. Check the cleaning
product label. If it states that it
should not be used on plastic
parts, do not use it on the vehicle or damage may occur and it
would not be covered by the
warranty.
Do not wash the vehicle in direct
sunlight. Use a car washing soap.
Do not use cleaning agents that are
petroleum based or that contain
acid or abrasives, as they can
damage the paint, metal or plastic
on the vehicle. Approved cleaning
products can be obtained from your
dealer. Follow all manufacturers'
directions regarding correct
product usage, necessary safety
precautions and appropriate
disposal of any vehicle care
product.
Rinse the vehicle well, before
washing and after to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.

Black plate (91,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-91High pressure car washes may
cause water to enter the vehicle.
Avoid using high pressure washes
closer than 30 cm (12 in) to the
surface of the vehicle. Use of power
washers exceeding 8 274 kPa
(1,200 psi) can result in damage or
removal of paint and decals.
Cleaning Exterior
Lamps/Lenses Use only lukewarm or cold water, a
soft cloth and a car washing soap to
clean exterior lamps and lenses.
Follow instructions under “ Washing
the Vehicle ” in this section.
Finish Care Occasional waxing or mild polishing
of the vehicle by hand may be
necessary to remove residue from
the paint finish. Approved cleaning
products can be obtained from your
dealer. If the vehicle has a basecoat/
clearcoat paint finish, the clearcoat
gives more depth and gloss to the
colored basecoat. Always use
waxes and polishes that are
non-abrasive and made for a
basecoat/clearcoat paint finish.
Notice: Machine compounding
or aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
Foreign materials such as calcium
chloride and other salts, ice melting
agents, road oil and tar, tree sap,
bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter. Exterior painted surfaces are
subject to aging, weather and
chemical fallout that can take their
toll over a period of years. To help
keep the paint finish looking new,
keep the vehicle garaged or
covered whenever possible.
Protecting Exterior Bright
Metal Parts
Bright metal parts should be
cleaned regularly to keep their
luster. Washing with water is all that
is usually needed. However, chrome
polish may be used on chrome or
stainless steel trim, if necessary.
Use special care with aluminum
trim. To avoid damaging protective
trim, never use auto or chrome
polish, steam or caustic soap to
clean aluminum. A coating of
wax, rubbed to high polish, is
recommended for all bright metal
parts.

Black plate (92,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
10-92 Vehicle Care Windshield, Backglass, and
Wiper Blades Clean the outside of the windshield
and backglass with glass cleaner.
Clean the rubber blades using a lint
free cloth or paper towel soaked
with windshield washer fluid or a
mild detergent. Wash the windshield
thoroughly when you clean the
blades. Bugs, road grime, sap
and a buildup of vehicle wash/wax
treatments may cause wiper
streaking. Replace the wiper blades
if they are worn or damaged.
Wipers can be damaged by: .
Extreme dusty conditions .
Sand and salt .
Heat and sun .
Snow and ice, without proper
removal Aluminum or Chrome-Plated
Wheels and Trim The vehicle may have either
aluminum or chrome-plated wheels.
Keep the wheels clean using a
soft clean cloth with mild soap and
water. Rinse with clean water. After
rinsing thoroughly, dry with a soft
clean towel. A wax may then be
applied.
Notice: Chrome wheels and
other chrome trim may be
damaged if the vehicle is not
washed after driving on roads
that have been sprayed with
magnesium, calcium or sodium
chloride. These chlorides are
used on roads for conditions
such as ice and dust. Always
wash the vehicle's chrome with
soap and water after exposure.
Notice: Using strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum
or chrome-plated wheels, could damage the surface of the
wheel(s). The repairs would
not be covered by the vehicle
warranty. Use only approved
cleaners on aluminum or
chrome-plated wheels.
The surface of these wheels is
similar to the painted surface of the
vehicle. Do not use strong soaps,
chemicals, abrasive polishes,
abrasive cleaners, cleaners with
acid, or abrasive cleaning brushes
on them because they could
damage the surface. Do not use
chrome polish on aluminum wheels.
Notice: Using chrome polish on
aluminum wheels could damage
the wheels. The repairs would
not be covered by the vehicle
warranty. Use chrome polish on
chrome wheels only.
Use chrome polish only on
chrome-plated wheels, but avoid
any painted surface of the wheel,
and buff off immediately after
application.

Black plate (93,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-93Notice: Driving the vehicle
through an automatic car wash
that has silicone carbide tire
cleaning brushes, could damage
the aluminum or chrome-plated
wheels. The repairs would not be
covered by the vehicle warranty.
Never drive a vehicle that has
aluminum or chrome-plated
wheels through an automatic car
wash that uses silicone carbide
tire cleaning brushes.
Tires To clean the tires, use a stiff brush
with tire cleaner.
Notice: Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle. Sheet Metal Damage If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage Any stone chips, fractures or deep
scratches in the finish should be
repaired right away. Bare metal will
corrode quickly and may develop
into major repair expense.
Minor chips and scratches can be
repaired with touch-up materials
available from your dealer. Larger
areas of finish damage can be
corrected in your dealer's body and
paint shop. Chemicals used for ice and snow
removal and dust control can collect
on the underbody. If these are not
removed, corrosion and rust can
develop on the underbody parts
such as fuel lines, frame, floor pan,
and exhaust system even though
they have corrosion protection.
At least every spring, flush these
materials from the underbody
with plain water. Clean any areas
where mud and debris can collect.
Dirt packed in close areas of the
frame should be loosened before
being flushed. Your dealer or an
underbody car washing system can
do this.
Underbody Maintenance Chemicals used for ice and snow
removal and dust control can collect
on the underbody. If these are not
removed, corrosion and rust can
develop on the underbody parts
such as fuel lines, frame, floor pan,
and exhaust system even though
they have corrosion protection.

Black plate (94,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
10-94 Vehicle Care At least every spring, flush these
materials from the underbody
with plain water. Clean any areas
where mud and debris can collect.
Dirt packed in close areas of the
frame should be loosened before
being flushed. Your dealer or an
underbody car washing system can
do this.
Chemical Paint Spotting Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and attack painted surfaces on
the vehicle. This damage can take
two forms: blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface.
Although no defect in the paint job
causes this, we will repair, at no
charge to the owner, the surfaces
of new vehicles damaged by this
fallout condition within 12 months or
20 000 km (12,000 mi) of purchase,
whichever occurs first. Interior Care The interior will continue to look its
best if it is cleaned often. Although
not always visible, dust and dirt can
accumulate on the upholstery. Dirt
can damage carpet, fabric, leather,
and plastic surfaces. Regular
vacuuming is recommended
to remove particles from the
upholstery. It is important to keep
the upholstery from becoming and
remaining heavily soiled. Soils
should be removed as quickly
as possible. The interior may
experience extremes of heat that
could cause stains to set rapidly.
Lighter colored interiors may
require more frequent cleaning.
Use care because newspapers and
garments that transfer color to home
furnishings may also transfer color
to the interior.
When cleaning the interior, only
use cleaners specifically designed
for the surfaces being cleaned.
Permanent damage may result from using cleaners on surfaces for
which they were not intended.
Use glass cleaner only on glass.
Remove any accidental over-spray
from other surfaces immediately. To
prevent over-spray, apply cleaner
directly to the cleaning cloth.
Notice: Using abrasive cleaners
when cleaning glass surfaces on
the vehicle, could scratch the
glass and/or cause damage to
the rear window defogger. When
cleaning the glass on the vehicle,
use only a soft cloth and glass
cleaner.
Many cleaners contain solvents
that may become concentrated in
the breathing space. Before using
cleaners, read and adhere to all
safety instructions on the label.
While cleaning the interior, maintain
adequate ventilation by opening the
doors and windows.
Dust may be removed from small
buttons and knobs using a small
brush with soft bristles.