2011 CADILLAC ESCALADE ESV dead battery

Black plate (41,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-41Battery Replacement
To change the remote control
batteries:
1. Slide the rear cover back on the
remote control.
2. Replace the two batteries in the
compartment. Make sure they
are installed correctly using the
diagram on the inside of the
remote control.
3. Replace the battery cover.
If the remote control is to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place. Tips and Troubleshooting Chart Problem Recommended Action
There is no power. The ignition might not be turned to
ON/RUN or ACC/ACCESSORY.
The picture does not fill the
screen. There are black borders
on the top and bottom or on
both sides, or the picture looks
stretched out. Check the display mode settings in the
setup menu by pressing the display
menu button on the remote control.
In auxiliary mode, the picture
moves or scrolls. Check the auxiliary input connections at
both devices.
The remote control does
not work. Check to make sure there is no
obstruction between the remote
control and the transmitter window.
Check the batteries to make sure
they are not dead or installed
incorrectly.

Black plate (85,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-85Before you connect the cables,
here are some basic things you
should know. Positive (+) will go
to positive (+) or to a remote
positive (+) terminal if the vehicle
has one. Negative ( − ) will go to a
heavy, unpainted metal engine
part or to a remote negative ( − )
terminal if the vehicle has one.
Do not connect positive (+) to
negative ( − ) or you will get a
short that would damage the
battery and maybe other parts
too. And do not connect the
negative ( − ) cable to the
negative ( − ) terminal on the
dead battery because this can
cause sparks. 6. Connect the red positive (+)
cable to the positive (+) terminal
of the vehicle with the dead
battery. Use a remote
positive (+) terminal if the
vehicle has one.
7. Do not let the other end
touch metal. Connect it to
the positive (+) terminal of the
good battery. Use a remote
positive (+) terminal if the vehicle
has one. 8. Now connect the black
negative ( − ) cable to the
negative ( − ) terminal of the
good battery. Use a remote
negative ( − ) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step. The
other end of the negative ( − )
cable does not go to the dead
battery. It goes to a heavy,
unpainted metal engine part
or to the remote negative ( − )
terminal on the vehicle with the
dead battery.
9. Connect the other end of the
negative ( − ) cable to the remote
negative ( − ) terminal, on the
vehicle with the dead battery.
10. Now start the vehicle with
the good battery and run the
engine for a while.

Black plate (86,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
10-86 Vehicle Care 11. Try to start the vehicle that
had the dead battery. If it will
not start after a few tries, it
probably needs service.
Notice: If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other
or other metal. Jumper Cable Removal
A. Heavy, Unpainted Metal Engine
Part or Remote Negative ( − )
Terminal
B. Good Battery or Remote
Positive (+) and Remote
Negative ( − ) Terminals
C. Dead Battery or Remote
Positive (+) Terminal To disconnect the jumper cables
from both vehicles do the following:
1. Disconnect the black
negative ( − ) cable from the
vehicle that had the bad battery.
2. Disconnect the black
negative ( − ) cable from the
vehicle with the good battery.
3. Disconnect the red positive (+)
cable from the vehicle with the
good battery.
4. Disconnect the red positive (+)
cable from the other vehicle.
5. Return the remote positive (+)
terminal cover, if the vehicle has
one, to its original position.

Black plate (9,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-9.
Flat Tire Change: Service to
change a flat tire with spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is
not covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery. .
Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks
for delivery. .
Trip Interruption Benefits
and Service: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during the
5 years/160 000 km (100,000 mi)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car. Cadillac Technician Roadside
Service (U.S. only) Cadillac's exceptional Roadside
Service is more than an auto club
or towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting
a Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30 mile
radius of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs. Services Not Included in
Roadside Service .
Impound towing caused by
violation of any laws. .
Legal fines. .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices. .
Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian ‐ Purchased Vehicles .
Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service. .
Lock-Out Service: Vehicle
registration is required. .
Trip Routing Service: Limit of
six requests per year.