2011 AUDI Q7 oil

lffl),.___C_ le_ a_n_ i _n_ g=- a_ n_d__, p_ ro_ t_e _c_ t_ i_ o _ n ___________________________________________ _
Dirt and marks on the trim str ips should be removed with a pH­
bal anced
cl eani ng agen t (d o no t use a chr ome cleaner). Au thori ze d
Audi dealers carry cleaning products w hich have bee n tested fo r use
on yo ur vehicle an d are not harmful to the environment.
T o avoid co rrosion on the exte rio r trim s trips, o nly a pH-b alanced
so lution should be used for the windshield washer.
& WARNING
Always read and heed all WARNINGS and other information
~ page278 .•
Plastic and vinyl
P lastic nee ds special care.
Use a clean, damp cloth or s ponge to remove d ust and light surface
dirt . For other soil, use a lukewarm all-purpose cleaning solution or a
m ild saddle soap fo r viny l tr im . Remove water spots and traces o f
soap with a clean, damp cloth or sponge. Use a clean, soft cloth to rub
dry.
Grease , tar or oi l stains can be removed with a clean cloth o r sponge
soa ke d wi th all- pur pose cleaner or wi th a so lvent des igned especially
to clean v inyl.
Occas ionally app ly a colorless v inyl or leather p reservative to retain
t he m ateria l's luster and p liabili ty.
& WARNING
Always read and heed all WARNINGS and other information
~page 278. •
Aluminum trim
Use on ly neutral-pH products to remove spots and depos its from
alum inum su rfa ces. Chrome care produ cts an d alka line cle aners will
attack aluminum surfaces and ca n damage them over t ime .
& WARNING
Always read and heed all WARNINGS and other information
~page 278. •
Touch-up paint
M inor paint damages should be touched up immedia tely.
- Use e ither a touch-up paint st ick o r spray p ain t to cover
minor scratches a nd nicks.
Your author ized A udi d ea ler has touch- up paint fo r minor scratches
and stone ch ips. Sc ratc hes should be touched up soon afte r they
occur to preve nt corros ion .
If a s pot start s to ru st, however, a sim ple touch-up job will not be
enoug h. T he affected surface must be sanded smooth and coated
w it h an an ti- rus t pr ime r before the pai nte d finish can be restore d.
Th e number fo r the o rigina l vehi cle pain t can be found o n the vehicle
ide ntificat io n label ~
page 362 .
& WARNING
Always read and heed all WARNINGS and other information
~ page 278. •

____________________________________________ C_l_e _a_ n_ i n--= g=--- a_n_ d----' p,__ r_o _t_ e_ c_ t_ i _o_ n __ _
Windows
Clear vision to all sides.
Clean all windows regularly to remove road film and carwash
wax buildup.
- Remove snow from windows using a brush.
- Use a plastic ice scraper to remove ice from windows and
mirrors.
- Remove other residue on the w indows with a spray-on
glass cleaner .
- Wipe the windows dry with a clean piece of cloth or
kitchen paper towel.
T he best way to remove snow from w indows and mirrors is to use a
brush. Use a non-abrasive plastic ice s craper - be tter st ill, a spray
deicer -to remove ice from windows and mirrors.
Th e w indows must not be cleaned with insect remover or wax since
these can interfere with the function of the w indshield wiper blades
(chatte r) .
Oil, grease, or silicone residue can be removed with glass cleaner or
s ili cone remover. Howeve r, wax residue requires the use of a specially
formulated solvent . Please contact your author ized Aud i dealer for
advice on safe products for wax remova l.
W indows shou ld also be cleaned on the inside at regu lar i nte rvals.
Never dry windows w ith the same chamo is that you use to dry painted
surfaces. Wax res idue on the chamois ca n impa ir v is ion t hrough the
windows .
& WARNING
• Alw ays read and h eed all WARNINGS and other information
~ page 278 .
Safety first
& WARNING (continu ed)
• The windshield must not b e tre ated with w ater-repellent
m aterial s. They c an increa se g lare und er poor visibilit y condit ions
s uch as w etnes s, dar kne ss, or when the sun i s low on the ho rizon .
In addition, they can cau se the wind shi eld wip ers to chatter.
0 Note
• Never use warm o r hot wate r to remove snow and ice from
windows and mirrors . This could cause the glass to crack.
• To prevent damage to the w ires of the rear defogger, do not place
any adhesive stickers on the inside of the rear window over the wires.
• T o help prevent dirt from scratching the w indow, always scrape in
a forward direction - pushing the scraper away from you - never back
and forth .•
Weatherstrips
Complete car care includes the weatherstrips as well .
-Apply a suitable rubber conditioner to the weatherstrips
from time to t ime .
To be able sea l properly, the weatherstrips around the hood, doors,
rear l id, etc. must remain pliable . Spray the weatherstrips with sili­
cone or coat t hem with talc um powder or g lycerine to retain the flex­
ibility of the rubber and to p ro tect them agai nst free zing in the
winter .
& WARNING
Alway s read and heed all WARNINGS and other inform ation
~ page 278 .
Vehicle care Technical data

-~_C_ le_ a_n_ i_ n_ g=- a_ n_d__. p_ ro_ t_e _c_ t_ i_o _n ___________________________________________ _
through use. Steam cleaners should not be used , because the steam
t ends t o push the dirt d eeper into the fa bric and lock it th ere.
Normal cleaning
Genera lly, we re commen d using a soft sponge or a lin t-free
m icrofiber cloth to the clean fabric. Brushes should on ly be used fo r
c arpets and floor m ats, s ince other fabric sur faces could be harmed
by brushes .
N orma l s ur face sta ins can be cleaned using a comme rcially avai lab le
foam cleaner . Spread t he foa m on the surface of the fabr ic w it h a soft
sponge and work it in gently . Do not saturate the fabr ic. T hen pat the
fo am dr y usin g abso rbent, dr y cl oths (e.g. microfibe r cl ot h) a nd
vacuum it afte r it has dr ied comp lete ly.
Cleaning stains
Sta ins caused by beverages (e.g. coffee, fruit ju ice, etc.) can be
treated with a mild detergen t so lutio n. Apply th e det ergent solut io n
w ith a sponge. In the case of stubborn stains, a dete rgent paste can
be applied dire ctly to t he s tain and wor ked in to the fabric . A fter­
wa rds , use copious amo unts of clean water to remove the rema ining
deter gent . App ly th e wa ter w ith a damp cloth o r spo nge and pa t the
fabric d ry with an absorbent, dry cloth .
Sta ins from choco late or makeup sho uld have dete rgent paste (e.g .
ox-gall soap) ru bbed into them. Afterwards, remove the soap w ith
water (damp spo nge).
Alcoho l can be used to treat st ains fro m gre ase, oil, lips tick or a ba ll­
point pen . Melted g rease o r dye must be patted off us ing absorbe nt
m ate rial. It may be ne cess ary to re tre at th e ar eas wi th deterge nt
paste a nd water .
In the case of genera l soiling of the upholste ry and cover mater ia l, we
reco mmen d hir ing a spec ialist th at has the equ ipment to clean the
seat covers and other fa bric surfaces by shampooing and s pray
ex tra ct io n.
& WARNING
Always read and heed all WARNINGS and the informat ion
:=> page 278 .
W Tips
Ope n Velc ro fasteners on yo ur clothin g can damage the seat cover .
Please make sure that Velc ro fasteners are closed. •
Plastic parts and instrument panel
Always use a clean cloth moistened in clear water to clea n these
areas . For persistent dirt use an A udi approve d
solvent-free plastic
cleaner/protectant .
& WARNING
Solvents can change the properties of some plastics and make it
harder for the airbag to deploy.
• Never clean the instrument panel or the su rface of airbag
module s with cleaning produ ct s that contain solvents.
• Products containing solvents will make the surface of this part
porous.
• Seriou s injuries can result if plast ic parts come loose when the
airbag is deployed .
• Always read and heed all WARNINGS and other information
=> page 278 .
0 Note
Cleaning agents conta ining solvents will a ttack the material and can
change the way it behaves .•

____________________________________________ C_l_e _a_ n_ i n--= g=--- a_n_ d----' p,__ r_o _t_ e_ c_ t_ i _o_ n __ m
A ppli es to veh icles : with n atural leathe r
Natural leather
Audi makes great efforts to maintain the properties,
na tural look and feel of interior leather .
General
We offer many different types of leather on our vehicles . Most are
different types of nappa leather, which has a smooth s urface and
comes in various colors.
Th e intensity of the color determines the visual cha racter istics and
appearance .
If the surface of the leat her has a typical natural look,
then the leather is a nappa leather that has been left in a relatively
natura l condition. This leathe r offers pa rticu la rly good comfo rt and
breathes wel l. Fine veins, closed gra ins, insect b ites, sk in fo lds, and
s u btl e var iations in co lor remai n visible . These c harac ter istics demon ­
strate that the mater ial is natural.
N atural nappa leather is not covered by a color fin ish . It is the refore
more sensitive to soiling and wea r, which is something you need to
consider if children, animals or other factors might prove to be partic ­
ular ly hard on the leather .
By contrast, leather types that are covered by a colored fin ish layer
are more dur able. This h as a pos it ive e ffect on t he leather 's resist ance
to wear and so iling in daily use . On the other hand, the typical charac­
t eris tics of na tura l leather are ba rely o r not app aren t. H oweve r, this
does not mean that the leather itself is of inferior quality.
Care and handling
Because of the exclusive nature of the types of leather that Audi uses
and the ir un ique properties (such as sensitivi ty to oils, gre ase, soiling,
etc.), you will need to be somewhat careful with these leathe rs, a nd
a ce rtain type of care is req uired. For example, dark clo thing mate ­
r ials can discolor leather seats (especially if such clothing is damp and
was not dyed cor rect ly). Dust and dirt particles in pores, folds, and
seams can have a n ab rasive effect and ca n damage the leathe r
surface as well as weaken seams.
Safety first
The leather should be cleaned regularly as needed . After having been
used for a rela tively long time, yo ur leat her seats w ill acq uire a rich
aged fi nish. This is a characteristic of natural leather and a s ign of
true quality .
I n orde r to maintain the va lue of this nat ural p rodu ct over t he life of
your vehicle, you should fo llow the recommendations be low:
0 Note
• To keep your leather from b leach ing out, do not allow it to be
exposed to b right s unl igh t fo r long pe riod s of time. If yo u have to
leave t he veh icle parked outside for long periods, cover the leather to
protect it from direct exposure to sunlight.
• Sharp objects on cloth ing, such as zippers, rivets or sharp pieces
on belts can le ave pe rm an ent sc ratches o r scrape mar ks on the
surface of the leather.
[I] Tips
• After each t ime you clean the leather and at regular intervals, use
a leathe r preservat ive creme that con tains UV -bloc ke rs and that
works into the leather. This creme will nourish and mo istur ize the
leather, helping it to b reathe and s tay supp le . It also he lps to build up
a p rotect ive coa ting on the surface .
• C lean the leather every 2 -3 months, a nd clean any areas that get
soiled .
• Remove fresh marks made by ballpoint pens, ink, lipstick, shoe
polish, etc . as soon as poss ible.
• P reserve t he colo r of t he lea ther as needed by us ing a specia l
co lored leather care creme to touch up areas of uneven color. •
Vehicle care Technical data

-~_C_ le_ a_n_ i_ n_ g=- a_ n_d___. p_ ro_ t_e _c_ t_ i_o _n ___________________________________________ _
Applies to vehicles : w ith natural leather
Cleaning and caring for leather upholstery
and trim
Natural leather requires special care and attention.
Normal cleaning
-Clean so iled areas with a slightly moistened cotton or
woolen cloth .
More stubborn dirt
- More stubborn dirt can be removed using a cloth satu­
rated with a mild soap solution (2 tablespoons mild liquid
soap).
- Never allow the soap solution to saturate the leather, and
make certain that no water soaks into the seams.
-Wipe off the soap solution with a soft, dry cloth.
Cleaning spots
- Remove fresh water-based spots (such as coffee, tea,
juices, blood) with an absorbent cloth or paper towel.
- Remove fresh
grease or oil-based spots (such as butter,
mayonnaise, chocolate) with an absorbent cloth or paper
towel, or use the cleaner from the leather care kit if the
spot has not yet penetrated into the surface of the
leather.
- Use an oil/grease dissolving spray, if
oil/grease spots
have dried on .
-Remove specific kinds of spots (ballpoint pen, felt marker,
fingernail polish, water-based paint, shoe polish, etc .)
with a spot remover specifically formulated for leather.
Leather care
- Every half year use an approved leather care product
(available from your authorized Audi dealer) to care for
the leather.
- Apply the product very sparingly .
- Wipe it off with a damp cloth .
If you have any questions about cleaning and caring for the leather in
your vehicle, it is best to contact your author ized Audi dealer, who will
be glad to help you and tell you about our fu ll range of leather care
products, such as:
• Leather cleaning and care kit
• Creams to care for colored leather
• Spot removers for ba llpoint pens, shoe polish, etc.
• Oil/grease dissolving spray
• New and upcoming products .
& WARNING
Always read and heed all WARNINGS and other information
~page 278.
0 Note
• Never use chemical so lvents (e.g. lighterfluid, turpentine), waxes,
shoe po lish or simi lar products on the leather surfaces in your Aud i.
• To avoid damage, hav e stubborn stains removed by a commercial
cleaning specialist .•

., __ C_h_ e_c _k _i_n -=g :a,__ a_n_ d_ f_ i_ l _li _n _,g;._ __________________________________________ _
& WARNING (continued)
-Always use extreme caution to prevent clothing, jewelry, or
long hair from getting caught in the radiator fan, V-belts or
other moving parts, or from contacting hot parts. Tie back hair
before starting, and do not wear clothing that will hang or
droop into the engine.
• Minimize exposure to emission and chemical hazards=:>
/1::..
& WARNING
California Proposition 65 Warning:
• Engine exhaust, some of its constituents, and certain vehicle
components contain or emit chemicals known to the State of Cali­
fornia to cause cancer and birth defects and reproductive harm. In
addition, certain fluids contained in vehicles and certain products
of component wear contain or emit chemicals known to the State
of California to cause cancer and birth defects or other reproduc­
tive harm.
• Battery posts, terminals and related accessories contain lead
and lead compounds, chemicals known to the State of California
to cause cancer and reproductive harms. Wash hands after
handling.
0 Note
When adding fluids, a lways make sure that they are poured into the
proper container or filler open ing , otherwise serious damage to
vehicle systems wi ll occur.
ci> For the sake of the environment
To detect leaks in time, inspect the vehicle floor pan from underneath
reg ular ly. If yo u see spots from oil or other vehicle fl uids, have your
vehicle inspected by an authorized Audi dea ler .•
Engine compartment
These are the most important items that you can check.
Fig. 233 Typical layout for containers, engine oil dipstick and engine oil filler
cap
© Windshield/headlight washer container ( q ) ... .... .
@ Coolant expansion tank (- L ) ..... ......... ... .. . .
® Engine oil f iller cap ("l!::r.) .......... ...... .. .. .. . .
© Engine oil dipstick (orange) ... .. .... .. .. ... . .. .. .
® Brake fluid reservoir ( ) ................. ... .. . .
©
0
Power steering reservoir ... .... .. .... .. ... ..... .
Jump start connector( +) u nder a cover,(-) with hex head 316
309
306
305
311
261
screw .. ... ... ...... ........ ......... .... .. .. 315,355
The position of the engine oil filling hole and the engine oil dipstick
=:> fig. 233 (position ® and ©> can vary according to the type of
eng ine.

__________________________________________ ....:C:::..:..: h:,.::e ~c:.:: k~ i..:.. n ~g~ a~ n~ d~ f~ i~ll ~i~n '.1:g L __
& WARNING
Before you check anything in the engine compartment , always
read and heed all WARNINGS~
& in "Working in the engine
compartment " on
page 301. •
Engine oil
Engine oil specifications
The engin e oil used in your Audi needs the right kind of oil.
Th e e ng ine in your Aud i is a sophis ticated powerplant that was bui lt
to exacting spec ificat ions. This engine needs the r ight kind of engine
oil t hat meets spec ifi cat ions regarding qu ality a nd viscosity so t hat it
can run smooth ly and re liably. Choosing the right o il and changing oil
with in the time and mileage intervals pr in ted in your veh icle 's
Warranty & Maintena nce book let matters a lot more today than it did
years ago . Audi has developed a specia l quality standard for engine oil
that w ill help assure that your veh icle's engine will get t he lubr ication
it needs fo r prope r operation.
M ode rn engine lubr ication has taken a quan tum leap in the last few
years. Many synthet ic oils available today provide better engine lubri­
c at ion th at c an outlast tradit ional petro le u m-based o ils, making
them a smart choice for use throughout the life of your Aud i.
Whethe r you use synthetic or petroleum -based engine oi l, the o il th at
yo u use must confo rm to A ud i's o il quality sta ndard VW 502 00 (vehi­
cles with gasoline engine) or VW 507 00 (vehicles with d iese l eng ine)
to he lp keep you r vehi cle's e ngine run ning smoothly and help p revent
the format ion of harmfu l deposits, somet imes called "sludge," that
over time can lea d to expens ive rep airs.
At the time of pr int ing, engine o ils avai lab le in the U .S . and Ca nada
t ha t meet the exacting spec ificat ions o f Audi o il standar d VW 502 00
(vehicles w it h gasoline eng ine) or VW 507 00 (vehicles w ith d iese l
eng ine) are synthetic engine oils . This does not mean, howeve r, that
Safety first
every synthetic engine oil w ill meet Audi o il standard VW 502 00
(vehicles wit h gasoline eng ine) or VW 507 00 (vehicles wi th di esel
engi ne). So a lways be sure that you use an approved oil.
T o help preve nt the format io n of harmfu l deposits use only oi l with
t he follow ing s peci fica tions p rin ted on the oil con tainer:
• Audi oil standard VW 502 00 (gasoline engine)
• Audi oil standard VW 507 00 (diesel engine )
Oil container labe ls may carry the specification s ingly or in comb ina ­
t ion wi th ot he r designa tions a nd o il quali ty stand ards.
Viscosity
Engine oils are g raded acco rding to the ir viscosity. The proper
vis cos ity gra de oi l for your engi ne depends o n clim actic or se ason al
conditions where you drive . You can use oil with a v iscosity grade of
SA E S W40 across a ll tempe rature ranges fo r norma l driv ing con di­
tions .
However, if en gine oi l v iscosity grade SAE SW 40 is not avai lab le, you
c an a lso use viscos ity grade SA E SW-30 or SA E OW -40 as long as it
meets Audi o il quality standa rd VW 502 00 (vehicles w ith gasoline
engi ne) or VW 5 07 00 (vehicles w it h diese l engine) speci fications .
Beca use engine o il that meets the Aud i oil standard may not be avail­
able everywhere when yo u nee d it, we strongly recommend t hat you
always carry w it h you an extra quart (liter) of o il that e xpress ly
conforms to the VW 502 00 (vehicles w ith gasoli ne engine) or VW
507 00 (vehicles w ith diesel engin e) specification, in case you have to
to p off t he oil while on the roa d.
Applies to vehicles with gasoline engine only: Only if th e leve l of the
oil is at or below the minimum mark on the o il dipstick -and no oil
t ha t expressly conforms to Aud i oil st anda rd VW 5 02 00 specifica ­
tions is ava ilab le -may you top off w ith a high quality engine o il, pref­
era bly syn the tic -b ase d, tha t mee ts AC EA A3 or A PI SM specificat ions,
bu t even the n, only in viscosity g rades SA E SW- 40, SA E SW-30, or
SAE OW -40. Howeve r, dur ing the entire time between o il change
in terva ls, never top off wi th m ore than a total of 0 .5 qt/ lite r engine
oil that does not conform to A udi oil spec ificat io n VW 502 00. ..,
Vehicle care Technical data

lffll __ C_ h_e _c_ k_ i_ n _ g_ a_ n _ d_ f_il _l _in ____ g ___________________________________________ _
Applies to vehicles with diesel engine only : Only if the level of t he
oil is a t or be low the m inimum m ark o n the o il d ipstick -and no o il
that express ly conforms to A udi o il standard VW 507 00 spec ifica ­
tions is available -may you top off with a high q ua lity engine oil , that
meets ACEA C3 o r API CF spec ifications, but even then, on ly in
viscosity gra des SAE 5W- 40, SAE SW -30, or SAE OW -40 . However,
dur ing t he e ntire time between o il change i nte rvals, neve r top off
w ith more than a tota l of 0.5 qt/liter engine oil that does not
c onfor m to Audi o il specification VW 5 07 00.
For more information about eng ine oi l th at has been approved for
your vehicle, please con tact either your au thorized A udi dea le r or
Aud i Customer Relations at 1 (800) 822 -2834 or vis it our web site at
www.aud iusa .com or www .aud icanada.ca . He re yo u w ill also find a
cu rrent list of oils (manufactu rers, brand names e tc.) that co nform to
Audi oil standard VW 502 00 (vehicles with gaso line e ngine) or VW
507 00 (vehicles w it h die sel eng ine).
Changing the engine oil
The eng ine oil and oil fi lter mus t be changed according to the mileage
(kilome ters) and t ime intervals specified i n your vehicle 's Warranty &
Ma intenance booklet . Do not exceed these interva ls - harmful
deposi ts from o ld engi ne oil can reduce engine pe rfo rmance and ca n
lead to expensive engine repa irs.
C hangi ng the oil at the recommende d interva ls is so very imp ortant
because the lubricating properties of o il decrease gradually during
normal ve hicl e use. If yo u ar e not sure w hen you have yo ur oil
changed, ask your author ized Audi Service Adv isor .
Under some circumstances the eng ine o il should even be changed
more fr eq uent ly. Chang e oil mor e of ten if you d rive mostly short
distances, operate the veh icle in d usty areas or mostly under stop­
and -go t raff ic condi tion s, or when you use yo ur vehicle where tempe r­
atures stay be low free zing po int for long periods.
De tergen t ad dit ives in the o il wi ll m ake fres h oil look dark a fter the
eng ine has bee n ru nning for a short t ime . This is normal and is not a
reason to ch ang e the oil mo re of ten t han re commended.
Damage or malfunctions due to lack of maintenance
It is essentia l that you change your o il at the recommended intervals
using only en gine oil th at com plies wi th A udi o il st and ard VW 502 0 0
(vehicles w ith gasoline eng ine) o r VW 507 00 (vehicles with d iesel
eng ine) . Your Limited New Vehicle Wa rranty does not cover damage
or ma lfunct ions due to fa ilure to follow recomm ended maintena nce
and use requirements as set forth in t he Au di Owner's Man ua l and
W arranty
& M aintenance boo klet. Y ou r deale r will have to deny
wa rranty coverage unless yo u present to the dealer proof i n th e form
of Se rvice o r Rep air O rders tha t al l sche dul ed main tena nce was
performed in a time ly ma nner. •
Engine oil consumption
To provide effective lubr ication a nd cooling for interna l eng ine parts,
a ll in ter na l c omb ustion e ngines use some oil. Oil cons umption v aries
from engine to engine and may change over the life of the eng ine .
E ngines te nd to use m ore oi l dur ing the b re a k-i n period t han t hey do
after ward, when oil consumption has stab ilized. Depending on t he
way the vehicle is driven and the operatin g cond itions, oi l cons ump ­
tion ca n be up to 1 qua rt pe r 1,200 m iles
(I liter per 2 ,000 km).
Consumption may be higher withi n th e first 3,0 00 miles (5,00 0 km).
Under nor mal co ndi tions, the rate o f oi l consu mptio n depe nds o n oil
quality as well as viscosity, engine speed ( rpm), o utside tempe rature,
roa d condi tion s, the amou nt of o il d ilution caused by co nde nsed
water or fu el residue, and oxidation of the oil. O il cons umption may
increase wi th en gine we ar ove r time, un til repl aceme nt of worn
eng ine pa rts may become necessa ry.
Because of all these var ia bles, there is no standa rd o r "norma l" rate
of oil consumption .
We urge you to check the engine oil level at
regular intervals, preferably every time you fill the fuel tank, and
always before a long trip .
The oil pressure warning light
~ is not an indicator of low eng ine
oil level. If the warning light does not go out after starting, or
flashes while driving (above 1500 rpm), a buzzer will sound . It
indicates that the oil pressure is too low. Stop the engine immedi- _.,,