
Table  of  contents 
driving . .  . . . .  .  . .  . .  . .  . . .  . . . . . .  . . . 2 
General  notes  . . . .  . . . .  . . . . .  . . .  . . .  .  . . . .  . .  .  2 
Pr oper  occupant  seating  positions  . . .  . . . .  4 
P eda l area  . . . .  . . .  . . .  .  . . . .  . . . . .  . .  . . . . .  . . .  9 
S tow ing  luggag e . . . . . .  . . . . . .  . . . .  . . . . . . .  .  10 
R eporti ng safety  defects  . .  . . . .  . . .  . . . . .  . . .  12 
Safety  belts  . . .  . . . . . .  . .  . . .  . . . . .  . . . . . . . 13 
General  no te s  . . . .  . . .  .  . .  . .  . .  . .  . . . .  . . .  . . .  .  13 
Why  safe ty belts?  . .  . . .  . . .  . . .  .  . .  . . •  . .  . . . .  15 
Safety  bel ts  .  . . .  . . .  . . .  . . .  . . .  . .  . . .  . .  . .  . .  . .  19 
ofe ty  belt  prelensioners  . .  . . . .  . . .  . •  . .  . . . .  25 
Airbag  system  . . .  . . . .  . . .  . . .  . .  . . . .  . . . . 27 
I m port ant  thing s to  know  . . . . . .  . .  . . . .  . . . .  27 
Fr ont  airbag  system - the  basics  . . . . .  . . . .  31 
Booklet  2.1  Safety  first 
Monitoring  th e Advanced  Airbag  Sys te m  . 39 
Side  airbag s . . .  . . .  . . .  . . .  . . . .  . . . .  . . . .  . . .  . .  44 
Side  Cur tain  Prot ect ion™  airbags  . .  . . . .  .  .  48 
Child  safety  . . . .  . .  . . .  . . . .  . . . . .  . .  . . . .  . . 51 
Chi ld  Se als  . . . .  . . . . . .  . . .  . . .  . . . . .  . . . .  . . .  . .  51 
I ns talling  child  res tra int  with  a  safety  belt  60 
A dd itional  I nfo rmati on  . .  . . . . .  . . . . . . .  . . .  . .  64 
L ow er anchorages  (Canada  veh icl es:  lower 
universa l anchorage  bars}  . .  . . . .  . . . .  . . .  . .  6 7 
In stalling  a  CRS using  th e "LATCH " system  69 
Where  con  I g el  additional  informa tion 
about  chi ld restraints  and  their  use?  70 
Alphabetical  index  . . . . .  . .  . . . . .  . . .  . . 71 
Table  of  contents  

Booklet 3.1  Controls  and  Equipment 
Applies  to  vehicl es, with  multi-fun cti on  s teeri ng wheel 
Overview  of  the  control  buttons  on  the  multi
function  steering  wheel 
These controls  let you  pe,form  variou s fu 11ctions  without  tak ing off 
the  steering  wheel. 
Fig . 1  Mu lti-fu nct io n  steer ing  whee l wi th  co ntrols 
T he  con tro ls  in  th e multi -fun ction  ste erin g 
whee l I work  only  when ignition  is 
sw itch ed  on . Depend ing on  yo ur  model  some of 
features  shown  in  the may 1101 app ly to  your  vehicle.  A lways  ask  you r auth o
rized  Volkswag en  dea ler  if  yo u not  sur e. 
G;;l orQ  volume  con tro l 
Pad dle  sw itch  for  downshiftin g on  vehi 
cles  equipped  with  Tip tronic® 
- Pull  th e  lever  towa rd 
s tee ring  whee l to 
down shift  when  u sin g Tiptronic ® 
mute th e  rad io . 
- Pre ss thi s butt on  to  silenc e 
sound 
sys te m 
4  Instrument  panel 
I Nol J 
Use  thi s to open m enu s in  th e in
st rum ent  cluster  disp lay  and  togg le  betwe en 
menu s and 12 
Press co nfirm  a menu or 
on  vehicles 
e quipp ed  wi th Tipl ronic® 
- Pull 
leve r stee ring  wh eel to 
up shi ft  w hen  u sing  the Tiptroni c® 
U se  these  bu11on s to  m ove  these
l ec tor  bar  up  or dow n within menu  in  the 
i nst rum ent  clu ste r  

Booklet  3.1  Controls  and  Equipment 
Parking 
The parking brake can  be  us ed  to  pr eve nt  the  vehicle from  moving  uninten  tion
ally. 
A lways  apply th e parking  brake fully when 
yo u leave  y our vehicl e a nd  when  you  p ark 
yo ur  vehicl e. 
- Use  the foo t brake  to  stop  the veh icle. 
- Appl y th e parking  brake full y. 
- On  a  ma nual tran smi ssion  engage 
gea r. On  a n aut omatic  tra nsmi ssion  move 
the  selector  lever  to P. 
- Switch  off the  engine  and  r emo ve the 
key  from  the  ignition  lock.  Turn  th e 
s tee rin g w he el s li ghtl y to  en gage  the 
stee ring  loc k. 
- Always  take you  ve hicle keys w ith you 
whe n yo u leave  the 
When  parking  on  slopes 
Before  turnin g off the engin e, turn  the steer ing 
w hee l so if th e vehicle  sta rt s to  ro ll, it will roll 
i nt o th e c urb: 
•  If th e ve hicle  is  faci ng 
turn  the whee ls so  that they  poilll  toward  the cur b. 
•  If th e vehicle is  faci ng 
turn  the  front 
w heels so  t hat  they poi nt away  from the curb . 
•  As a lways,  appl y th e pa rking 
full y and 
m ove  the se lector  lever  to  P. 
WARNING 
Improp er  parking  procedures  can lead  to  se
ri ous  perso nal  injury  for you or  your  passen
gers. 
•  Never  remove  the key from  steering  lock 
whil e th e ve hicle is  movin g or  rollin g to  a stop . 
The  steer ing  wheel 
will lock  up and  you will not  be  able  to stee r or control  the  vehicle. 
WARNING 
•  Never  park where  the hot  exha ust sys te m 
co uld  ignit e flammabl e material s, such  as 
bru sh,  l eave s, dry  grass,  sp illed  fuel  etc. 
•  Alw ays  apply  the parking  brak e fuJly wh en 
parking  your  vehicle. 
•  Never  leave  anyone  in  your  vehicl e to  pre
ven t the ve hicle from  moving  if the  parking 
br ake is r elease d or selector  lever  is  moved. 
•  Alwa ys tak e the  key w ith  you when  you 
l e ave  the  vehicle. The  engine  can  be started 
and  vehicl e sy stems  su ch  as  the power  win
d ows  can  be  operated  leading to  seriou s per
s onal  injury . 
•  Never  leave  children , disabl ed p erson s or 
anyone  who  cannot  help th emselves  in the ve
hicl e. The  doors  can b e lock ed  u sing th e re
mot e co ntrol  trappin g passenger s in  the ve
hicle  in an  emergenc y. Depending  on  the time 
of year,  people  tr app ed  in 
vehicle  can  be 
expose d to v ery  high  or very  low  temperatures. 
Note 
•  Please  exercise  care when  yo u pa rk your  ve
hicl e in parkin g are as w ith  p arkin g barri ers  or 
cu rb s. Parking  barriers  and  curb s vary  in heig ht 
an d co uld damage  yo ur bump er  and  re la te d 
compo nents  as  th e fron t of yo ur vehicl e moves 
over 
b arri er  or curb  that  is  too  high . as you  park 
or  as you  back out  of parking  spot.  In  order  to 
be  sur e th at  no  su ch d ama ge ca n occ ur, yo u m ay 
wish  to s top  sh or t o f h av ing th e front  tires o f yo ur 
ca r touc h parking  barri er o r curb. 
•  Please  a lso exe rcise  exce ptiona l ca re when 
yo u drive  up or d own  steep  ramp s or drive  over 
cu rbs or  oth er obsta cles,  fo r w hi ch  lhe ve hicle  is 
not  d esign ed , b ec au se compone nts of  th e ve
hicl e close  lo  th e groun d su ch  as bump er cove rs, 
s poil ers , suspensio n and  exhaust  syste m  com
ponent s, m ay  beco me 
Driving  105  

-Press  the cove r together u sing  both 
hand s in  the  direc tion  or th e arrows 
42  and  pull  the  cover 
Booklet  3.2  Tips and  Advice 
-Screw  th e  tow ing eye  into the  t hread ed 
ho le , turnin g 
co1111t er-cl ockwi se as far  as it 
will  go 
43. 
- Use  the  wre n ch  for  leverage  to  tighten 
the  towing  eye. 
Towing  eye  at  the  rear  of  the  vehicle 
Fig.  44  Rear lawing  eye 
General  notes 
Installing  the towing  eye 
-Take  the  towing  eye , the  wrench  a nd 
th e  sc rew driver  out  of the  vehicl e tool  kit 
=;:iage  67. 
- Pull  the cover  down and  lea ve  it 
hanging  on  the  vehicl e 
- R em ove  the cove r on  the  threaded  hole. 
- Screw  t he towin g eye  into  th e thr ea ded 
hol e, turning 
co 1111r er-clockw ise as  fa r as  it 
w ill  go 
44. 
- Use  the wrench  for  leve rage  to tight en 
the  tow ing eye. 
po ssi ble  tow  with  the fron t wheels  off ground 
A lways  observe the  following use  a 
t ow-rope : 
Notes  for  the driver  of the  towing  ve
hicle 
- Turn  on the emerge ncy  flas her. 
- Driv e slowly  at fir st until  th e tow-ro pe  is 
taut.  Then  acce lerate  graduall y. 
- Press  the acce le rator  slow ly . 
- Remembe r that  the  brak e boo ster  and 
po we r stee rin g ar e not  working in  the ve
hi cle  you are  tow ing.  Brake  earlier  and 
mor e  gently than  you wo uld  n orm ally 
Do  not  drive than  30 mph  (50 
k m /h )  and  furth er tha n 30  miles  (5 0 km ). 
Notes  for  the  driver of  the  towed  ve
hicl e 
-Turn  on  the emergency  flash er. 
- Move  the selecto r leve r or  gears hi ft 
l ever  to  the neutral  posi tion  (NJ 
- Make  sure  tha t rh e tow -rope is  taut  at a ll 
Tow-ro pe or tow -bar 
It  is easier  and sa fer  to  tow a  vehicle with  a  tow
bar . O nl y use a  tow- rope if yo u d o no t h ave  a 
tow -bar. 
A  tow -rope  s hould  be sli ghtl y e las tic  to re duce 
th e lo adin g on  both  vehicl es. U se 
tow-rope 
mad e of sy nthetic fib er  or sim ilar  ela sti c  m ate -
r ia l. 
What  do  I do  now?  87  

Booklet  3.2  Tips and  Ad vic e 
Attach  the tow-rope  or  the tow-bar  only  to th e 
tow ing  eyes  provid ed . 
D riv in g  s ty le 
T ow ing  require s some exper ie nc e, es pecia lly 
when  using a  tow -rope.  Both  driv ers should  be 
familiar  w it h  th e tec hn iqu es  required  for  tow ing. 
In ex perienced  drivers  should  not  try  to  tow  an
o th er ve hicle. 
Do  not  pu ll to o hard  w ith th e towing  vehicle and 
a vo id j erking  the  tow- rope . When  tow in g  on  an 
unpa ved road,  there  i s alway s 
risk  of over
l oad ing and  damaging  the an ch orage  points . 
T he  ignition  oft  he  ve hicle be in g towed  must  be 
s witched  on  to prevent  the  stee ring  whee l fro111 
lo ck ing.  Also  ensur e that  the  turn  signals,  horn, 
windshield  wipers  and  wash ers  work  properl y. 
Keep  in  mind  that the brake  b ooste r  d oes  not 
work  when  th e e ngine  is  not  running.  You will 
hav e to  apply  considerably  more  pressure  to  th e 
brak e pedal  than  you wou ld  nor111a lly. 
A lso  the pow er  stee rin g do es not work  when the 
e n g in e  is  not  running.  You will n eed m ore for ce 
to  stee r than  you would  norma lly. 
Tow in g  ve hicl es  w it h an  aut om atic  tran smi ssio n 
•  Move  the se lec tor  leve r to  N.  • 
Do not  drive fa ster  than  30 mph  (50 km/h) 
wh en  towing  a  ve hicl e. 
•  Do  not  tow  further  t han 
3 0 111iles (50 km ). 
•  lfa  tow  tru ck i s use d, th e ve hicle  must  be 
tow ed with  a ll w heels  off  the ground . 
WARNING 
Towing  a  vehicle  c hange s th e  way yo ur vehi cle 
h an dles a nd  br akes.  To  help  re du ce  t he  risk  of 
an  acci den t lead ing to se rious persona l injury, 
no te  th e fo llow ing: 
•  T he  dr ive r of  t he  ve hicle  t hat  is be ing 
towe d: 
- Will h ave  to p ress  th e bra ke  peda l con
s id era bly harder  than  no rm al beca use  th e 
b ra ke boos te r i s not a cti ve.  Always  be  alert 
no t to  rear-end  the tow ing ve hicle . 
- Will h ave to  use cons idera bly more  fo rce 
t o t urn  th e steerin g w hee l,  b eca use  th e 
power  steer ing  is  not active. 
•  The  driver  o f the  ve hicle  that  is  tow ing: 
- Must  accelera te grad ually a nd  ge ntle, 
avo id je rkin g m oveme nts. 
- Must  b ra ke ear lier a nd  more  gentle t han 
yo u wo uld norm ally 
When  can  your  vehicle  not  be  towed? 
Yo ur ve hicle  m ay  no t  be  towe d un der  the  fo l
l ow ing  con ditions: 
•  If th e tran sm iss ion  mal fun cti o ns and  there  is 
no  tran smis sion  flui d. 
•  I f th e veh icle e lectr ical sys tem  is not  func 
ti o nin g beca use  the  s tee ring  will lock  up. 
•  If yo u ha ve  to driv e fu rth er  th an  30  mile s (5 0 
•  If the  front  or rea r axl e is off th e ground 
because  you dama ge th e gea r. 
In  the se  cases  the vehicl e mu st be  transport ed 
o n  a car  c arrie r or trailer. 
WARNING 
If  you  still  tow your ve hicle  un der  these  co ndi
tio ns,  you  could ca use  an  acci dent  or  ca use 
d am age  to  th e ve hicle.  Thi s w ill n ot b e  covere d 
by  your  Limit ed  New Ve hicle Warra nty . 
88  Wha t  do I do  no w? 
Do no t tow  your ve hicl e beh ind  a  re cre a tional 
vehicle . The  Automatic  transmi ssio n can  be se
ve re ly  damaged.  This  can  happ en  even  if  these 
l ec to r lever  is  in  th e N  (Ne utral)  pos ition. 
•  If  th ere  is  no  oil  in  th e  tra nsmi ssio n  because 
o f dama ge to  yo ur vehicle , th e veh icl e s hould  b e 
mo ved with  a  ca r carrier . 
•  If th e front  or rear  axle  is  lift ed off  th e  grou nd, 
thi s will  serio us  dama ge the dr ive  gea r. 
•  If th e  veh icl e ha s to  be  towe d more  than  30 
mi les  (5 0 
all  whee ls  must  be  rai sed to  tow 
t he  vehicle.  The vehicle  should  be  m oved with  a 
car  carrier . 
• If vehicle  has  no e lec trica l po we r, th e 
s te erin g will  be  locked.  The ve hicle  must