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TROUBLESHOOTING GUIDEThe system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. See “LIST OF VOICE COMMANDS” earlier in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to
improve the recognition response for the speaker. See “SPEAKER ADAPTATION (SA) MODE” earlier in this
section.
The system consistently selects the wrong entry from
the phonebook. 1. Ensure that the phonebook entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. See “Phonebook (phones without automatic phonebook download function)”
earlier in this section.
2. Replace one of the names being confused with a new name.
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NISSAN Voice Recognition allows hands-free
operation of the Phone, Navigation, Information
and Audio systems in one of two modes,
Standard Mode or Alternate Command Mode.
In Standard Mode, commands that are available
are always shown on the display and announced
by the system. You can complete your desired
operation by simply following the prompts given
by the system. (See “NISSAN VOICE RECOG-
NITION STANDARD MODE” later in this section
for details.)
For advanced operation, you can use the
Alternate Command Mode. (See “NISSAN
VOICE RECOGNITION ALTERNATE COM-
MAND MODE” later in this section for details.)
When this mode is active, an expanded list of
commands can be spoken after pushing the
TALK
switch, and the voice command
menu prompts are turned off. Review the
expanded command list, which is available when
this mode is active. Note that in this mode the
recognition success rate may be affected as the
number of available commands and the ways of
speaking each command are increased.
To switch one mode to another, see each mode
description later in this section.
To improve the recognition success rate when
Alternate Command Mode is active, try using the
Speaker Adaptation Function available in that
mode. Otherwise, it is recommended that Alternate Command Mode be turned off and
Standard Mode be used for the best recognition
performance.
For the voice commands for the navigation
system, refer to the Navigation System Owner’s
Manual of your vehicle.
For Roadster models:
The voice recognition system cannot be oper-
ated when the soft top is not closed.
NISSAN VOICE RECOGNITION
STANDARD MODEThe following section is applicable when the
Standard Mode is activated.
The Standard Mode enables you to complete
the desired operation by simply following the
prompts that appear on the display and also are
announced by the system.
SAA2529
Activating Standard ModeWhen the Alternate Command Mode is active,
perform the following steps to switch to the
Standard Mode.
1. Push the SETTING button on the instrument
panel.
2. Select the “Others” key.
3. Select the “Voice Recognition” key.
NISSAN VOICE RECOGNITION
SYSTEM (models with navigation
system)4-98
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SAA2530
4. Select the “Alternate Command Mode” key.
5. The indicator turns off and the StandardMode activates.Displaying user guideIfyouusetheNISSANVoiceRecognition
system for the first time or you do not know
how to operate it, you can display the User
Guide for confirmation.
You can confirm how to use voice commands by
accessing a simplified User Guide, which
contains basic instructions and tutorials for
several voice commands.
SAA2531
1. Push the INFO button on the instrumentpanel.
2. Select the “Others” key.
3. Select the “Voice Recognition” key.
4. Select the “User Guide” key.
5. Select a preferred item.
You can skip steps 1 and 3 above if you say
“Help”. Available items:
.
Getting Started
Describes the basics of how to operate the
NISSAN Voice Recognition system.
. Let’s Practice
Mode that allows practicing by following the
instructions of the system voice.
. Using the Address Book
Tutorial for entering a destination by using
the Address Book.
. Finding a Street Address (if so equipped)
Tutorial for entering a destination by street
address.
. Placing Calls
Tutorial for making a phone call by voice
command operation.
. Help on Speaking
Displays useful tips of speaking for correct
command recognition by the system.
Note that the Command List feature is only
available when Alternate Command Mode is
active.
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Getting StartedBefore using the NISSAN Voice Recognition
system for the first time, you can confirm how to
use commands by viewing the Getting Started
section of the User Guide.
1. Select the “Getting Started” key.
2. You can confirm the page by scrolling thescreen using the multi-function controller.
Tutorials on the operation of the NISSAN
Voice Recognition system
If you choose “Using the Address Book”,
“Finding a Street Address” or “Placing Calls”,
you can view tutorials on how to perform these
operations using NISSAN Voice Recognition.
SAA2534
Let’s PracticeThis mode helps learn how to use the NISSAN
Voice Recognition system.
1. Select the “Let’s Practice” key.
2. After the message screen appears, push the TALK
switch on the steering wheel.
3. Speak the displayed number after the tone. The evaluation screen will be displayed and
the result can be confirmed.
SAA2533
Useful tips for correct operationYou can display useful speaking tips to help the
system recognize your voice commands cor-
rectly.
Select “Help on Speaking” to start display.USING THE SYSTEM
InitializationWhen the ignition switch is pushed to the ON
position, NISSAN Voice Recognition is initia-
lized, which takes a few seconds. When
completed, the system is ready to accept voice
commands. If the TALK
switch is pushed
before the initialization completes, the display
will show the message: “Phonetic data down-
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loaded. Please wait.” or a beep sounds.Before startingTo get the best recognition performance from
NISSAN Voice Recognition, observe the follow-
ing:
.The interior of the vehicle should be as quiet
as possible. Close the windows to eliminate
the surrounding noises (traffic noise and
vibration sounds, etc.) , which may prevent
the system from correctly recognizing the
voice commands.
. Wait until the tone sounds before speaking a
command.
. Speak in a natural conversational voice
without pausing between words.
. If the air conditioner is set to “Auto”, the fan
speed is automatically lowered so that your
commands can be recognized more easily.
SAA2167
Giving voice commands1. Push the TALK
switch located on the
steering wheel.
SAA2535
2. A list of commands appears on the screen, and the system announces, “Would you like
to access Phone, Navigation, Information,
Audio or Help?”.
3. After the tone sounds and the icon on the screen changes from
to
, speak a
command.
Selecting the “Practice” key will start the
practice mode. See “Let’s Practice” earlier
in this section.
4. Continue to follow the voice menu prompts and speak after the tone sounds until your
desired operation is completed.
Selecting the “Help ” key can display the
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detailed information of the each command.
Operating tips:
. Say a command after the tone.
. Commands that are available are always
shown on the display and spoken through
voice menu prompts. Commands other than
those that are displayed are not accepted.
Please follow the prompts given by the
system.
. If the command is not recognized, the
system announces, “Please say again”.
Repeat the command in a clear voice.
. Push the BACK button once to return to the
previous screen.
. To exit the voice recognition system, push
and hold the TALK
switch. The
message, “Voice canceled” will be an-
nounced.
. To skip the voice guidance function and give
the command immediately, press the TALK
switch to interrupt the system. Re-
member to speak after the tone.
. If you want to adjust the volume of the
system feedback, push the volume control
buttons [+] or [ ] on the steering switch or
use the audio system volume knob while the
system is making an announcement. How to speak numbers:
NISSAN Voice Recognition requires a certain
way to speak numbers when giving voice
commands. Refer to the following examples.
General rule
Only single digits 0 (zero) to 9 can be used. (For
example, if you would like to say 500, “five zero
zero” can be used, but “five hundred” cannot.)
Examples
.
1-800-662-6200
— “One eight zero zero six six two six two zero zero”
Improving Recognition of Phone numbers
You can improve the recognition of phone
numbers by saying the phone number in three
groups of numbers. For example, when you try to
call 800-662-6200, say “eight zero zero” first,
and the system will then ask you for the next
three digits. Then, say “six six two”. After
recognition, the system will then ask for the last
four digits. Say, “six two zero zero”. Using this
method of phone digit entry can improve
recognition performance.
When speaking a house number, speak the
number “0” as “zero”. If the letter “o (Oh)” is
included in the house number, it will not be
recognized as the number “0 (zero)” even if you speak “oh” instead of “zero”.
Please speak
“zero” for the number “0 (zero)”, “oh” for
the letter “o (oh)”
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Command ListCategory Command:CommandActionPhone Operates the Phone function
Navigation Operates the Navigation function
Information Displays the vehicle Information function
Audio Operates the Audio function.
Help Displays User Guide.Phone Command:Command ActionDial Number Makes a call to a spoken phone number up to 10 digits.
Vehicle Phonebook Makes a call to a contact that is stored in the Vehicle Phonebook.
Handset Phonebook Makes a call to a contact that is stored in the mobile phone.
Call history Incoming Calls Makes a call to the incoming call number.
Outgoing Calls Makes a call to the dialed number.
Missed Calls Makes a call to the Missed calls number.
International Call Makes an international call by allowing more than 10 digits to be spoken.
Change Number Corrects the recognized phone number (available during phone number entry) .
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.Navigation Command:Command ActionHome Sets a route to your home that is stored in the Address Book.
Address Searches for a location by the street address specified, and sets a route to the location.
Places Sets a route to a facility near the current vehicle location.
Address Book Searches for stored information in the Address Book.
Previous Destinations Sets a route to a previous destination..Information Command:Command ActionFuel Economy Displays fuel economy information.
Maintenance Displays maintenance information.
Traffic Information Turns the traffic information system ON and OFF.
Where am I? Displays your current location..Audio Command:Command ActionAM Turns to the AM band, selecting the station last played.
FM Turns to the FM band, selecting the station last played.
XM Turns to the XM Satellite band, selecting the channel last played.
Music Box Turns on the “Music Box” hard disk drive audio system.
CD Starts to play a CD.4-104
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