In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNCis
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connectedBluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC, SYNCwill search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNCprovides a short
window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
or PHONE on the steering wheel controls or on the audio
system. Before initiating the 911 call for the occupants, SYNCwill say
the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call as described above will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled cellular phone is paired and connected to SYNC.
•A connectedBluetoothenabled cellular phone has the ability to make
an outgoing call at the time of the incident (i.e, has adequate network
coverage and signal strength).
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
SYNCphone features
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To add/pair an additionalBluetoothenabled device(s) to SYNC:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until BT DEVICE appears in the radio display.
5. Press OK to confirm and enter the BT DEVICE menu.
6. Scroll repeatedly until ADD DEVICE appears in the display. Press OK
to confirm.
7. When FIND SYNC appears in the display, press OK. Follow the
instructions in your device’s user guide to put your phone into discovery
mode. A six digit PIN will appear in the radio display.
8. When prompted on your phone display, enter the six digit PIN.
9. Once pairing is successful, the device name and then CONNECTING
and then CONNECTED will appear in the radio display. Depending on
the functionality of your phone, you may be asked additional questions.
10. SYNCwill ask if you would like to set this phone as a PRIMARY?
phone. (This means that SYNCwill automatically attempt to connect to
this phone with every connection cycle.) Press OK.
11. Scroll to toggle between YES? and NO?. When the appropriate
response is in the display, press OK. If you choose YES, PRIMARY SET
will appear in the radio display. If you chooseNO? , NOT PRIMARY will
appear in the display.
12. If you selected this as your primary phone, SYNCmay ask if you
would like to DOWNLOAD? yourBluetoothenabled cellular phone’s
phone book/call history (if supported).
13. Scroll to toggle between YES? and NO? When the appropriate
response is in the radio display, press OK.
14. If you choose YES, the display will read DOWNLOADING. PHONE
BOOK DOWNLOADED will appear and SYNCwill take you back to the
main menu.
SYNCphone features
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Changing the language setting
SYNCallows you to select from three languages: English, French and
Spanish. Once selected, all radio display messages and prompts will be in
the selected language. To access the language menu:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter the PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until ADVANCED appears in the radio display.
5. Press OK to confirm and enter the ADVANCED menu.
6. Scroll repeatedly until LANGUAGES appears in the radio display.
7. Press OK to enter the LANGUAGES menu.
8. Scroll repeatedly to cycle through ENGLISH, FRANCAIS and
ESPANOL.
9. Press OK when the desired selection appears in the radio display. If
you have changed the language setting, the radio display will read
UPDATING. Once the change is complete, SYNCwill confirm the
change audibly and in the radio display. SYNCwill then take you back
to the LANGUAGES menu.
Returning to the factory defaults
SYNCallows you to return to its factory defaults settings. This selection
will not erase your downloaded phone book, call history, text messages,
etc. If you wish to erase all information, refer toPerforming a master
reset.
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until ADVANCED appears in the radio display.
SYNCphone features
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VOICE COMMANDS IN MEDIA MODE
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using cell phones, even with voice
commands. The driver’s primary responsibility is the safe operation of
their vehicle. Only use media and other devices not essential to the
driving task when it is safe to do so.
Voice commands when using the USB port
When using the USB port, you may say any of the following
commands:
•Play all•Play
•Pause•What’s playing?
•Connections•Play next track
•Play previous track•Play next folder
2
•Similar music•Play previous folder2
•Autoplay on•Autoplay off
•Repeat off•Repeat on
•Shuffle on•Shuffle off
•Play genre
1•Play playlist
•Play album
•Play track
•Search genre
•Search album
•Refine artist
1
Voice commands are not available until indexing is complete.
2Voice commands only available in folder mode. For more information,
refer toExploring the USB devicelater in this chapter.
Note:In the above possible commands,“
that it could be the name of any desired group, artist, etc.
Autoplay:With this feature ON, SYNCallows you to listen to music
which has already been randomly indexed during the indexing process.
With this feature OFF, SYNCwill not begin to play any of your music
until all media has all been indexed.
SYNCmedia features
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7. Press OK to confirm and enter the ADVANCED menu.
8. Scroll repeatedly until LANGUAGE appears in the radio display.
9. Press OK to enter the LANGUAGE menu.
10. Scroll repeatedly to cycle through ENGLISH, FRANCAIS and
ESPANOL.
11. Press OK when the desired selection appears in the radio display. If
you have changed the language setting, the display will read UPDATING.
Once the change is complete, SYNCwill confirm the change audibly and
in the radio display. SYNCwill then take you back to the ADVANCED
menu.
Returning to the factory defaults
SYNCallows you to return to the factory defaults settings. This
selection will not erase your indexed information. If you wish to erase all
information, refer toPerforming a master reset.
Note:To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNC appears.
2. Press MENU. MEDIA MENU will momentarily appear in the display.
3. Press OK to access the PLAY MENU.
4. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
5. Press OK to confirm and enter the SYSTEM SETTINGS menu.
6. Scroll repeatedly until ADVANCED appears in the radio display.
7. Press OK to confirm and enter the ADVANCED menu.
8. Scroll repeatedly until DEFAULTS appears in the radio display.
9. Press OK. The display will read RESTORE?
10. Press OK to confirm. The display will read RESTORED. SYNCwill
take you back to the ADVANCED SETTINGS menu.
Performing a master reset
A master reset allows you to completely erase all information stored in
SYNC(all phone book, call history and text message information as well
as all paired devices) and return to the factory default settings.
Note:Once a mast reset has been completed, you must re-insert your
USB device to access the contents.
Note:To scroll, press
SEEKor/.
SYNCmedia features
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ACCESSING SYNCMEDIA FEATURES THROUGH YOUR REAR
OVERHEAD MOUNTED DVD SYSTEM (IF EQUIPPED)
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using cell phones, even with voice
commands. The driver’s primary responsibility is the safe operation of
their vehicle. Only use cell phones and other devices not essential to
the driving task when it is safe to do so.
Rear seat passengers can listen to SYNCmedia sources (USB, BT
AUDIO, LINE IN) through the DVD system (if equipped).
To access:
1. Ensure that:
•The DVD and audio system are ON. See the Family Entertainment
System section in your Owner’s Guide for more information.
•Your digital media playing device is plugged into the USB port or
SYNC’s Auxiliary input jack (Line in), if desired.
Note:When accessing media through the USB port, ensure that the
media device is plugged into the USB port BEFORE pressing the
media button to select USB. If no device is plugged into the USB port,
USB will not appear as an available selection.
•YourBluetoothenabled cellular phone from which you wish to stream
music is ON and is currently paired to SYNCas aBluetoothDevice.
DVD interaction
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affiliates and/or their designated agent may disclose this information to
others, but not in a form that personally identifies you.
•Internet-Based Services Components:The SOFTWARE may
contain components that enable and facilitate the use of certain
Internet-based services. You acknowledge and agree that MS, Microsoft
Corporation, their affiliates and/or their designated agent may
automatically check the version of the SOFTWARE and/or its
components that you are utilizing and may provide upgrades or
supplements to the SOFTWARE that may be automatically
downloaded to your DEVICE.
•Additional Software/Services:The SOFTWARE may permit FORD
MOTOR COMPANY, MS, Microsoft Corporation, their affiliates and/or
their designated agent to provide or make available to you
SOFTWARE updates, supplements, add-on components, or
Internet-based services components of the SOFTWARE after the date
you obtain your initial copy of the SOFTWARE (“Supplemental
Components”).
If FORD MOTOR COMPANY provides or makes available to you
Supplemental Components and no other EULA terms are provided along
with the Supplemental Components, then the terms of this EULA shall
apply.
If MS, Microsoft Corporation, their affiliates and/or their designated agent
make available Supplemental Components, and no other EULA terms are
provided, then the terms of this EULA shall apply, except that the MS,
Microsoft Corporation or affiliate entity providing the Supplemental
Component(s) shall be the licensor of the Supplemental Component(s).
FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates
and/or their designated agent reserve the right to discontinue without
liability any Internet-based services provided to you or made available to
you through the use of the SOFTWARE.
•Links to Third Party Sites:The SOFTWARE may provide you with
the ability to link to third party sites through the use of the
SOFTWARE. The third party sites are not under the control of MS,
Microsoft Corporation, their affiliates and/or their designated agent.
Neither MS nor Microsoft Corporation nor their affiliates nor their
designated agent are responsible for (i) the contents of any third
party sites, any links contained in third party sites, or any changes or
updates to third party sites, or (ii) webcasting or any other form of
transmission received from any third party sites. If the SOFTWARE
provides links to third party sites, those links are provided to you only
End user license agreement
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as a convenience, and the inclusion of any link does not imply an
endorsement of the third party site by MS, Microsoft Corporation,
their affiliates and/or their designated agent.
•Obligation to Drive Responsibly:You recognize your obligation to
drive responsibly and keep attention on the road. You will read and
abide with the DEVICE operating instructions particularly as they
pertain to safety and assumes any risk associated with the use of the
DEVICE.
UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD MOTOR COMPANY separate
from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via
web download or other means, and is labeled “For Upgrade Purposes
Only” orFor Recovery Purposes Onlyyou may install one (1) copy of
such SOFTWARE onto the DEVICE as a replacement copy for the
existing SOFTWARE, and use it in accordance with this EULA, including
any additional EULA terms accompanying the upgrade SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:All title and intellectual
property rights in and to the SOFTWARE (including but not limited to
any images, photographs, animations, video, audio, music, text and
“applets,” incorporated into the SOFTWARE), the accompanying printed
materials, and any copies of the SOFTWARE, are owned by MS,
Microsoft Corporation, their affiliates or suppliers. The SOFTWARE is
licensed, not sold. You may not copy the printed materials accompanying
the SOFTWARE. All title and intellectual property rights in and to the
content which may be accessed through use of the SOFTWARE is the
property of the respective content owner and may be protected by
applicable copyright or other intellectual property laws and treaties. This
EULA grants you no rights to use such content. All rights not specifically
granted under this EULA are reserved by MS, Microsoft Corporation,
their affiliates and suppliers. Use of any on-line services which may be
accessed through the SOFTWARE may be governed by the respective
terms of use relating to such services. If this SOFTWARE contains
documentation that is provided only in electronic form, you may print
one copy of such electronic documentation.
All title and intellectual property rights in and to the FORD SOFTWARE
(including but not limited to any images, photographs, animations, video,
audio, music, text and “applets,” incorporated into the FORD
SOFTWARE), the accompanying printed materials, and any copies of the
FORD SOFTWARE, are owned by FORD MOTOR COMPANY. The FORD
SOFTWARE is licensed, not sold. You may not copy the printed materials
accompanying the FORD SOFTWARE. All title and intellectual property
End user license agreement
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