VOICE COMMANDS IN PHONE MODE
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using cell phones, even with voice
commands. The driver’s primary responsibility is the safe operation of
their vehicle. Only use cell phones and other devices not essential to
the driving task when it is safe to do so.
While in phone mode, you may say any of the following
commands:
•Dial•Call
•Call
•Call
•Phone book
1•Phone book
•Phone book
OR cell1•Phone book
Phone book
•Call history outgoing1•Call history incoming1
•Phone book
•Call history missed1•Go to privacy
•Menu1•Hold
•Join
1Voice commands are not available until downloading phone information
viaBluetoothis complete.
Phone book commands:When you ask SYNCto access a phone book
name, number, etc., the requested information will appear in the display
to view. Press
or PHONE or say “Call” to call the contact.
Note:In the above possible commands, “
that it could be any desired name from your phone book.
SYNCphone features
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While in phone mode, you may also say “Menu” and then any of
the following commands:
•[Phone] settings [message]
notification on•[Phone] settings [message]
notification off
•[Phone] connections•Phone name
•Signal•Battery
•[Phone] settings [set] phone
ringer•[Phone] settings [set] ringer 1
•[Phone] settings [set] ringer 2•[Phone] settings [set] ringer 3
•Text message inbox•[Phone] settings [set] ringer off
Note:With the above commands, words in()areoptional and do not
have to be spoken for the system to understand the command.
You may also say “Dial” to access any of the following commands:
•
•Delete (deletes one digit)•Clear (deletes all entered digits)
•Plus•Star
•Asterisk (*)•800 (eight hundred)
•700 (seven hundred)•900 (nine hundred)
•411 (four-one-one), 911
(nine-one-one), etc.•# / (pound, slash)
Note:To exit Dial mode, press and hold
or PHONE or press MENU
to go to the PHONE MENU.
Voice commands when connecting devices
When attempting to connect a phone to SYNC, you may say any
of the following commands:
•Connect
•Bluetooth OFF•Delete
Note:You can only connect a device to SYNCafter it has successfully
gone through the pairing process.
Note:In the above possible commands, “
that it could be the name of any previously paired device.
SYNCphone features
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Downloading your unread text messages
If your phone supports downloading text messages viaBluetoothwireless
technology, you can download your unread text messages to SYNC.
Note:SYNCdoes not download read text messages from your phone.
Note:Once the messages are downloaded, they will be noted as ‘read’ in
yourBluetoothenabled cellular phone.
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
3. Press OK on your audio system to confirm the selection. INBOX XX
will appear in the display showing the number of messages in your inbox.
4. Scroll repeatedly until DOWNLOAD MSG appears in the radio display.
5. Press OK to confirm your selection. The radio display will read
DOWNLOADING MESSAGES.
6. Once the downloaded text messages have been retrieved, SYNCwill
take you into your inbox.
Deleting all your text messages
You can delete all your current text messages from SYNC.
Note:This will not delete messages from yourBluetoothenabled cellular
phone.
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
3. Press OK to confirm the selection. INBOX XX will appear in the radio
display showing the number of messages in your inbox.
4. Scroll repeatedly until DELETE ALL appears in the radio display.
5. Press OK to confirm your selection. The radio display will read ALL
DELETED and the system will return you to your TEXT MESSAGE
menu.
Note:SYNCdoes not automatically download all of your unread text
messages at every connection cycle (as it does with call history and
phone book if automatic download is on).
SYNCphone features
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In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNCis
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connectedBluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC, SYNCwill search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNCprovides a short
window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
or PHONE on the steering wheel controls or on the audio
system. Before initiating the 911 call for the occupants, SYNCwill say
the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call as described above will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled cellular phone is paired and connected to SYNC.
•A connectedBluetoothenabled cellular phone has the ability to make
an outgoing call at the time of the incident (i.e, has adequate network
coverage and signal strength).
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
SYNCphone features
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To add/pair an additionalBluetoothenabled device(s) to SYNC:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until BT DEVICE appears in the radio display.
5. Press OK to confirm and enter the BT DEVICE menu.
6. Scroll repeatedly until ADD DEVICE appears in the display. Press OK
to confirm.
7. When FIND SYNC appears in the display, press OK. Follow the
instructions in your device’s user guide to put your phone into discovery
mode. A six digit PIN will appear in the radio display.
8. When prompted on your phone display, enter the six digit PIN.
9. Once pairing is successful, the device name and then CONNECTING
and then CONNECTED will appear in the radio display. Depending on
the functionality of your phone, you may be asked additional questions.
10. SYNCwill ask if you would like to set this phone as a PRIMARY?
phone. (This means that SYNCwill automatically attempt to connect to
this phone with every connection cycle.) Press OK.
11. Scroll to toggle between YES? and NO?. When the appropriate
response is in the display, press OK. If you choose YES, PRIMARY SET
will appear in the radio display. If you chooseNO? , NOT PRIMARY will
appear in the display.
12. If you selected this as your primary phone, SYNCmay ask if you
would like to DOWNLOAD? yourBluetoothenabled cellular phone’s
phone book/call history (if supported).
13. Scroll to toggle between YES? and NO? When the appropriate
response is in the radio display, press OK.
14. If you choose YES, the display will read DOWNLOADING. PHONE
BOOK DOWNLOADED will appear and SYNCwill take you back to the
main menu.
SYNCphone features
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Connecting a phone
To connect a previously pairedBluetoothenabled phone:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until BT DEVICE appears in the radio display.
5. Press OK to confirm the selection. This will take you into the BT
DEVICE menu.
6. Scroll repeatedly until CONNECT DEVICE appears in the radio
display.
7. Press OK to confirm and view the list of previously paired phone.
8. Select the desired device and press OK to connect to the phone.
Note:Only one device can be connected at a time. When another phone
is connected, the previous one will be disconnected.
Setting a phone as primary
To set a previously paired phone as your primary phone:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until BT DEVICE appears in the radio display.
5. Press OK to confirm and enter the BT DEVICE menu.
6. Scroll repeatedly until SET PRIMARY? appears in the radio display.
7. Select the desired phone and press OK to confirm. PRIMARY SET will
appear in the radio display.
SYNCwill now attempt to connect to this primaryBluetoothenabled
phone with each connection cycle.
Note:When a phone is selected as primary, it will appear first in the list
and also be marked with an*.
SYNCphone features
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Note:The larger the number of songs the system has to index, the
longer indexing will take. Indexing times can vary from device to device.
Search/Play Genre:You can search for and play a specific genre (type)
of music. SYNCwill search all the data from your indexed music and, if
available, will begin to play that type of music.
Note:You can only play genres of music which are present in the
GENRE metadata tags that you have on your digital media player.
Similar music:You can tell the system to play music ‘similar’ to what
you are currently playing from the USB port. SYNCwill use the
metadata information of each indexed song to compile a playlist for you.
Search/play artist/track/album:You can search for a specific
artist/track or album from the music SYNChas indexed through the
USB port.
Refine:This allows you to ‘refine’ your previous commands. For
example, if you told SYNCto search and play all music by a certain
artist, you could then tell SYNCto “refine album” and choose a specific
album from the list to view. If you then select ‘Play’, the system will only
play music from that specific album.
Voice commands while using Line in
While using the Line in feature (Auxiliary input jack), you may
speak the following commands:
•SYNC•Line in
•Bluetooth Audio•Cancel
•Phone•Voice settings
Voice commands when in Bluetooth audio mode
When in Bluetooth audio mode, you may use the following
commands:
•Play•Connections
•Pause•Play next track
•Play previous track
Note:Please refer to your device’s user guide to see if these commands
are supported forBluetoothaudio.
SYNCmedia features
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GLOSSARY OF TERMS
Autoplay:With Autoplay turned ON, SYNCallows you to listen to
music which has already been randomly indexed during the indexing
process. With Autoplay turned off, the chosen music will not begin to
play until all of the music has been indexed by SYNC. Depending on the
size of the material, this may take a few minutes.
Bluetooth enabled cellular phone:Any cellular phone which has the
Bluetoothwireless technology which will enable the phone to connect
with SYNCand exchange information wirelessly.
Digital media player / USB Device:This is a generic term used to
signify any of the following media devices: iPod, Zune™, “Plays from
device” players, and most USB drives (thumb drives, flash drives, PEN
drives, etc.)
Discoverable mode:A mode which allows otherBluetoothenabled
devices to find yourBluetoothenabled device.
Discovery mode:A mode which allows yourBluetoothenabled device
to search for other ‘discoverable’Bluetoothenabled devices.
In-band ringing:This is a phone dependent feature. If yourBluetooth
enabled cellular phone supports this feature, SYNCcan play your ring
tone during incoming calls.
Indexing:A process in which SYNCbuilds a voice recognition grammar
for the media content of your digital media player. While indexing,
SYNCwill play already indexed media if Autoplay is on. However, voice
recognition is not available for the media until the indexing process is
complete.
Metadata:Descriptive tags embedded in your digital media which
provide SYNCwith information such as ARTIST, ALBUM, GENRE and
TRACK.
Pairing:To use yourBluetoothenabled cellular phone with SYNC, you
must go through a pairing (bonding) process. “Pairing” is a special
process used when two devices connect for the first time. The pairing
process is used to generate a link key that is used for authentication
purposes during subsequentBluetoothconnections between the two
devices.
PIN (Personal Identification number):This six digit number
(sometimes referred to as a passkey) will be shown in the radio display
during the pairing process with yourBluetoothenabled device. You do
not need to write down this number as it will only be used for that
specific pairing procedure.
Glossary
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