2010 Mercury Mountaineer Voice commands

Introduction
4
What is SYNC?4
Safety information 5
Phone dependent features 5
SYNCvoice recognition feature 6
Voice recognition system overview
8
Using voice commands with SYNC8
SYNCsystem controls
10
Quick reference chart 10
SYNCphone features
12
Voice commands in phone mode 12
Making a call 14
Ending a call 15
Exiting phone mode 15
Answering an incoming call 15
Incoming new text message 16
Using the quick dial feature 16
Active call menu options 17
Using privacy mode 17
Putting a call on/off hold 18
Joining two calls (multiparty/conference call) 18
Accessing call history/phone book during active call 19
How SYNCinteracts with your Bluetooth device 19
Phone redial 20
Call history 20
Accessing your phone book 21
Text messaging 22
Sending new text messages 22
Downloading unread text messages 24
Deleting all text messages 24
Phone settings 25
Phone status 25
Setting a ring tone 26
Message notification 26
Table of Contents
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Modifying your phone book 27
Automatically download your phone book 28
Traffic, Directions and Information 28
911 assist™ 31
Vehicle health report 34
Applications 36
System settings 37
Adding (pairing) a phone 37
Connecting a phone 39
Setting a phone as primary 39
Turning Bluetooth on/off 40
Deleting a phone 40
Deleting all phones 41
Turning prompts on/off 41
Changing the SYNClanguage setting 42
Returning to factory defaults 42
Performing a master reset 43
Installing new vehicle applications 43
SYNCmedia features
45
Voice commands in media mode 45
Connecting a digital media player to SYNC47
What’s playing? 47
Using your media menu 47
Selecting different media sources 48
Accessing and using your USB port 48
Streaming music from your phone 49
Using the Auxiliary input jack (Line in) 50
Using the media settings 51
Accessing vehicle applications 52
Accessing system settings 52
Adding a Bluetooth media device which is in
discovery mode 53
Adding a Bluetooth media device which is in
discoverable mode 54
Connecting a Bluetooth media device 55
Delete a device 56
Using SYNC’s play menu 59
Using the play all feature 60
Table of Contents
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WHAT IS SYNC?
Thank you for purchasing SYNC!
SYNCis a hands-free communications and entertainment system that
literally ‘syncs up’ with all other multimedia systems in your vehicle.
SYNCdelivers convenience with voice activated calling and hands-free
conversations, digital media player command and control as well as easy
to use voice commands. The world outside your vehicle cabin may be
chaotic, but inside, with SYNC, it’s always a smooth ride. All you have
to do is sync it and stow it. We’ll take care of the rest.
Welcome to the new world of ingenuity and passion - technology that is
both fun and functional. Welcome to SYNC.
For more information, please visit www.SyncMyRide.com.
Introduction
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SYNCVOICE RECOGNITION FEATURE
SYNCis equipped with an advanced interactive Voice Recognition (VR)
system. This system allows you to perform many operations by
“speaking” certain commands to the system. The system will respond
with a series of audible tones, prompts, questions and spoken
confirmations depending on the situation and the chosen level of
dialogue interaction.
Feedback through audible tones
Your VR system will respond through various audible tones. You may
hear a tone at the following times:
•When you press VOICE or
on your steering wheel controls.
•When you access the help feature.
•When the VR system does not understand your request
•When a VR session is completed successfully
•When a VR session is ended unsuccessfully
•When a speed dependent feature has been accessed
•When a new device is connected
SYNChas five different audible tones that will play depending on the
circumstance.
•Initial: Sounds when you are entering a new mode.
•Positive: Sounds for a positive recognition or a successful VR session
completion.
•Negative: Sounds for a negative recognition, an unsuccessful VR
session, or when a speed dependent feature has been accessed.
•Listening: Sounds when the system is ready to listen for a command.
•Help: Sounds when you ask for ’Help’.
Confirmation prompts
Confirmation prompts are short questions asked by the system when the
system has not clearly understood your request or when there are many
possible responses to your request. For example, if you have
Confirmation prompts ON, the system may say, “Phone, is that correct?”.
The system will then listen for a “Yes” or “No” confirmation from you. If
you say “Yes”, the system will proceed. If you say “No”, the system will
ask you to say the command again. If you have Confirmation prompts
OFF, the system will simply make a best guess as to what you requested.
Introduction
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USING VOICE COMMANDS WITH SYNC
There is a push to talk button on your steering wheel controls labeled
either VOICE or
. Press to activate Voice Recognition. You will hear a
tone and LISTENING will appear in the radio display signaling that the
system is ready to accept your command. Speak the command clearly to
ensure that the system is able to recognize and perform the desired
function.
For the best voice recognition performance:
•Ensure that the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken voice commands.
•After pressing VOICE or
, wait until the tone sounds and
LISTENING appears in the radio display before speaking a command.
Any command spoken prior to this will not register with the system.
•At any time, you can interrupt the system while it is speaking by
pressing VOICE or
. The system will respond with a listening tone
and allow you to speak a command.
•Speak naturally without large pauses in between words.
At any time, you may say these commands:
•USB•SYNC
•Bluetooth Audio•Line in
•Phone•Voice settings
•Cancel•Vehicle health report (if
equipped, U.S. only)
•Help•Services (if equipped, U.S. only)
USB:Say to access the device connected to the USB port.
SYNC:Say to return to the main menu.
Bluetooth audio:Say to access/use streaming music from your cellular
phone enabled withBluetoothwireless technology.
Line in:Say to access the device plugged into your auxiliary input jack.
Phone:Say to access hands-free phone mode.
Voice settings:Say to access the voice settings menu. Refer to
Commands for voice settingsin the following section.
Help:Say at any time for options in a specific mode. SYNC will list
various options for you audibly. The ‘help’ request is always available.
Voice recognition system overview
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Cancel:Say to cancel the requested action.
Vehicle health report (if equipped):Say to request to run a vehicle
health report on your vehicle.
Services (if equipped):Say to place a call to the information services
portal where you can access Traffic, Directions and Information.
Commands for voice settings
In voice settings, you can customize the level of system interaction, help
and feedback. The system default settings include standard interaction as
well as candidate lists and confirmation prompts as all provide the most
guidance and feedback.
At any time, while in voice settings, you may say these commands
to adjust the voice settings:
•Interaction mode advanced•Interaction mode standard
•Confirmation prompts on•Confirmation prompts off
•Media candidate lists on•Media candidate lists off
•Phone candidate lists on•Phone candidate lists off
Interaction mode standard/advanced:Standard interaction mode
provides more detailed interaction and guidance while the advanced
mode has less audible interaction and more tone prompts.
Confirmation prompts on/off:Confirmation prompts are short
questions asked by the system when the system has not clearly heard or
understood your request.Note:Even with Confirmation prompts turned
OFF, you may be asked to confirm settings occasionally.
Phone/media candidate lists on/off:Candidate lists are a list of
possible results from your voice commands. These occur when SYNC
has equal confidence of several possible results from your voice
command.
For voice commands available in SYNCphone mode, refer toVoice
commands in phone modein the Phone chapter.
For voice commands available in SYNCmedia mode, refer toVoice
commands in media modein the Media chapter.
Voice recognition system overview
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VOICE COMMANDS IN PHONE MODE
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using cell phones, even with voice
commands. The driver’s primary responsibility is the safe operation of
their vehicle. Only use cell phones and other devices not essential to
the driving task when it is safe to do so.
While in phone mode, you may say any of the following
commands:
•Dial•Call
•Call at home•Call on mobile OR cell
•Call at work OR Call
in office•Call on other
•Phone book at home
1•Phone book 1
•Phone book on mobile
OR cell1•Phone book at work OR
Phone book at office1
•Call history outgoing1•Call history incoming1
•Phone book on Other1•Connections1
•Call history missed1•Go to privacy
•Menu1•Hold
•Join
1Voice commands are not available until downloading phone information
viaBluetoothis complete.
Phone book commands:When you ask SYNCto access a phone book
name, number, etc., the requested information will appear in the display
to view. Press
or PHONE or say “Call” to call the contact.
Note:In the above possible commands, “” is a dynamic listing in
that it could be any desired name from your phone book.
SYNCphone features
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While in phone mode, you may also say “Menu” and then any of
the following commands:
•[Phone] settings [message]
notification on•[Phone] settings [message]
notification off
•[Phone] connections•Phone name
•Signal•Battery
•[Phone] settings [set] phone
ringer•[Phone] settings [set] ringer 1
•[Phone] settings [set] ringer 2•[Phone] settings [set] ringer 3
•Text message inbox•[Phone] settings [set] ringer off
Note:With the above commands, words in()areoptional and do not
have to be spoken for the system to understand the command.
You may also say “Dial” to access any of the following commands:
• 0–9•Dial
•Delete (deletes one digit)•Clear (deletes all entered digits)
•Plus•Star
•Asterisk (*)•800 (eight hundred)
•700 (seven hundred)•900 (nine hundred)
•411 (four-one-one), 911
(nine-one-one), etc.•# / (pound, slash)
Note:To exit Dial mode, press and hold
or PHONE or press MENU
to go to the PHONE MENU.
Voice commands when connecting devices
When attempting to connect a phone to SYNC, you may say any
of the following commands:
•Connect •Bluetooth ON
•Bluetooth OFF•Delete
Note:You can only connect a device to SYNCafter it has successfully
gone through the pairing process.
Note:In the above possible commands, “” is a dynamic listing in
that it could be the name of any previously paired device.
SYNCphone features
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Supplement(supplement), 1st Printing
USA(fus)