2010 Mercury Mountaineer 911 assist

Modifying your phone book 27
Automatically download your phone book 28
Traffic, Directions and Information 28
911 assist™ 31
Vehicle health report 34
Applications 36
System settings 37
Adding (pairing) a phone 37
Connecting a phone 39
Setting a phone as primary 39
Turning Bluetooth on/off 40
Deleting a phone 40
Deleting all phones 41
Turning prompts on/off 41
Changing the SYNClanguage setting 42
Returning to factory defaults 42
Performing a master reset 43
Installing new vehicle applications 43
SYNCmedia features
45
Voice commands in media mode 45
Connecting a digital media player to SYNC47
What’s playing? 47
Using your media menu 47
Selecting different media sources 48
Accessing and using your USB port 48
Streaming music from your phone 49
Using the Auxiliary input jack (Line in) 50
Using the media settings 51
Accessing vehicle applications 52
Accessing system settings 52
Adding a Bluetooth media device which is in
discovery mode 53
Adding a Bluetooth media device which is in
discoverable mode 54
Connecting a Bluetooth media device 55
Delete a device 56
Using SYNC’s play menu 59
Using the play all feature 60
Table of Contents
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SYSTEM CONTROLS
SYNCwill interact with your audio system, steering wheel controls, and
DVD system (if equipped).
QUICK REFERENCE CHART
The following chart is a quick summary of your radio and steering wheel
controls as well as their respective function(s).
Radio controlSteering wheel
controlFunction
PHONE
Press to activate SYNChands-free
calling or to answer an incoming call.
When in phone mode, press to send
a call, text message, to put a call on
hold and answer another call, or to
initiate a multi-party call.
Press and hold to end a call.
Press and hold to cancel a call to
emergency services when using the
911 Assist feature (if equipped).
Press and hold to exit phone mode
when not in an active call.
N/A VOICE
Press to activate Vo ice Recognition.
Press and hold to end an active
voice session.
Refer to theVoice recognition
system overviewchapter for further
information.
SEEK
/
TUNE knob
,
,
Press / turn to scroll through various
menus and selections.
OK OK Press to confirm your selection.
SYNCsystem controls
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•PHONE REDIAL
•CALL HISTORY
•PHONE BOOK
•TEXT MESSAGE
•PHONE SETTINGS
•SERVICES (if equipped, U.S. only)
•911 ASSIST™ (if equipped)
•VEHICLE HEALTH (if equipped, U.S. only)
•APPLICATIONS (if available)
•SYSTEM SETTINGS
•EXIT PHONE
PHONE REDIAL
Phone redial will prompt your cellular phone withBluetoothwireless
technology to redial the last number called (if available).
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. PHONE REDIAL will appear in the radio display.
3. Press OK to confirm the selection.
4. The display will read REDIAL? Press OK to confirm. The radio display
will read REDIALING....asitisplacingthecall.
CALL HISTORY
Note:This is a phone dependent feature. If your phone doesn’t support
downloading call history viaBluetooth, SYNCwill keep track of calls
made with SYNC.
You can access any previously dialed, received or missed calls while your
Bluetoothenabled phone has been connected to SYNC.
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until CALL HISTORY appears in the radio display.
3. Press OK to confirm the selection and enter the CALL HISTORY
menu.
SYNCphone features
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Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect to Traffic, Directions and Information, the
service uses GPS technology and advanced vehicle sensors to collect the
vehicle’s current location, travel direction and speed to help provide you
with the directions, traffic reports, or business searches you request.
Further, to provide the services you request and for continuous
improvement, the service may collect and record call details and voice
communications. For more information, see Traffic, Directions and
Information, Terms and Conditions at www.SyncMyRide.com. If you do
not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
Note:SYNCwith Traffic, Directions & Information Services requires
activation prior to use. Standard phone and message rates may apply.
Subscription may be required. To register and check your eligibility for
free services, log onto www.SyncMyRide.com.
911 ASSIST™ (IF EQUIPPED)
For 911 Assist™ to function properly, the vehicle must have
battery power after the crash, the cell phone must be previously
paired, connected to SYNC, and continue to function properly,
and the 911 Assist™ feature must be previously enabled (set to
ON).
WARNING:Do not wait for 911 Assist™ to initiate an
emergency call if you are capable yourself. Dial emergency
services immediately to avoid delayed response time, which could
increase the risk of serious injury or death after a crash. If you do not
hear 911 Assist™ within 5 seconds after the crash, the system or
phone may be damaged or non-functional.
SYNCphone features
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The cell phone or 911 Assist™ hardware may become damaged in
a crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, not all crashes deploy an airbag or, in certain
vehicles, activate the fuel pump shut-off which are the criteria to
initiate 911 Assist™.
Airbags generally deploy in certain frontal, near frontal, side and rollover
crashes, and the deployment of any airbag is intended to act as a 911
Assist™ trigger if those events occur. For more information about airbag
deployment, see theSeating and Safety Restraintschapter of your
Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to
act as a trigger for 911 Assist™ in rear-end crashes, in which airbags
generally do not deploy. To determine if your vehicle has this trigger,
check theRoadside Emergencychapter in your Owner’s Guide. If your
Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911
Assist™. If your Owner Guide describes a “Fuel Pump Shut-offSwitch”,
it will not trigger 911 Assist™.
WARNING:Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist from functioning
properly.
911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON), 911 Assist™ may, through any paired and connected
cell phone, disclose to emergency services that the vehicle has
been in a crash involving the deployment of an airbag or, in
certain vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist™ may also be capable of
electronically or verbally disclosing to 911 operators the vehicle
location, and/or other details about the vehicle or crash to assist
911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNC.
SYNCphone features
32SeeEnd User License Agreementat the end of this book
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In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNCis
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connectedBluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC, SYNCwill search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNCprovides a short
window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
or PHONE on the steering wheel controls or on the audio
system. Before initiating the 911 call for the occupants, SYNCwill say
the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call as described above will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled cellular phone is paired and connected to SYNC.
•A connectedBluetoothenabled cellular phone has the ability to make
an outgoing call at the time of the incident (i.e, has adequate network
coverage and signal strength).
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
SYNCphone features
33SeeEnd User License Agreementat the end of this book
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The 911 Assist™ feature is initially set to OFF. To access the setting:
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until 911 ASSIST appears in the radio display.
3. Press OK to confirm and enter the 911 ASSIST menu.
4. Press
orto toggle between ON/OFF.
5. Press OK when the desired option appears in the radio display. SET
ON or SET OFF will appear in the radio display as a confirmation.
For more information, please visit www.SyncMyRide.com.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
VEHICLE HEALTH REPORT (IF EQUIPPED, U.S. ONLY)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Reports supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
SYNCallows you to check your vehicle’s overall ‘health’ in the form of
diagnostic report card. The vehicle health report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer
You can initiate vehicle health in the vehicle at any time and view the
complete report with all information listed above on SyncMyRide.com.
You can also choose for SYNCto automatically remind you to run
reports at specific mileage intervals aligned with your vehicle’s
maintenance schedule. Once you’ve turned Vehicle Health on in the
vehicle, you must go to www.SyncMyRide.com to set up your Vehicle
Health Report profile and activate the service online. SyncMyRide.com
SYNCphone features
34SeeEnd User License Agreementat the end of this book
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USA(fus)

911 assist™ .................................31
A
Accessing and using your USB
port ..............................................48
Accessing call history/phone
book during active call ...............19
Accessing system settings .........52
Accessing vehicle applications ..52
Accessing your phone book .......21
Accessing your playlists .............64
Active call menu options ...........17
Adding a Bluetooth media
device which is in discoverable
mode ............................................54
Adding a Bluetooth media
device which is in discovery
mode ............................................53
Adding (pairing) a phone ..........37
Answering an incoming call .......15
Applications .................................36
Automatically download your
phone book ..................................28
C
Call history ..................................20
Changing the SYNClanguage
setting ....................................42, 57
Connecting a Bluetooth media
device ...........................................55
Connecting a digital media
player to SYNC.........................47
Connecting a phone ....................39D
Delete a device ...........................56
Deleting a phone .........................40
Deleting all phones .....................41
Deleting all text messages .........24
Downloading unread text
messages ......................................24
E
End user license agreement ......77
Ending a call ...............................15
Exiting phone mode ...................15
Exploring the USB device ..........65
H
How SYNCinteracts with
your Bluetooth device ................19
I
Incoming new text message ......16
Installing new vehicle
applications ...........................43, 59
J
Joining two calls
(multiparty/conference call) ......18
M
Making a call ...............................14
Message notification ...................26
Modifying your phone book .......27
Index
84
2010 SYNC/MGM(mgm)
Supplement(supplement), 1st Printing
USA(fus)