Snow chains
! Vehicles with Adaptive Damping System
(ADS):
When driving with snow chains, do not
select SPORT mode as this may result in
damage to your vehicle.
! Some tire sizes do not leave adequate
clearance for snow chains. To help avoid
serious damage to your vehicle or tires,
make sure the use of snow chains is
permissible as specified in the “Technical
data” section of this Operator’s Manual.
Snow chains should only be driven on snow-
covered roads at speeds not to exceed
30 mph (50 km/h)
. Remove chains as soon
as possible when driving on roads without
snow.
Observe the following guidelines when using
snow chains:
R Use of snow chains is not permissible with
all wheel/tire combinations ( Y page 347).
R Use snow chains in pairs and on rear
wheels only. Follow the manufacturer’s
mounting instructions.
! If snow chains are mounted to the front
wheels, they may scrape against the body
or axle components. The tires or the vehicle
could be damaged as a result.
R Only use snow chains that are approved by
Mercedes-Benz. Any authorized Mercedes-
Benz Center will be glad to advise you on
this subject.
R Use of snow chains may be prohibited
depending on location. Always check local
and state laws before installing snow
chains.
R Do not use snow chains on the spare wheel.
i When driving with snow chains, you may
wish to switch off the ESP ®
(Y page 65)
before setting the vehicle in motion. This
will improve the vehicle’s traction. Winter driving instructions
G
Warning!
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monoxide
(CO) gases may enter vehicle interior
resulting in unconsciousness and death.
To
assure sufficient fresh air ventilation, open
a window slightly on the side of the vehicle
not facing the wind. G
Warning!
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing
point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges. G
Warning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result
in drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of loss of control.
The most important rule for slippery or icy
roads is to drive sensibly and to avoid abrupt
acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding, shift
the automatic transmission to neutral
position N. Try to keep the vehicle under
control by corrective steering action.
i For information on driving with snow
chains, see “Snow chains” ( Y page 252).
Road salts and chemicals can adversely
affect braking efficiency. Increased pedal
force may become necessary to produce the
normal brake effect.
Depressing the brake pedal periodically when
traveling at length on salt-strewn roads can 252
Winter driving
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!
Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system or the transfer case which is not
covered by the Mercedes-Benz Limited
Warranty.
! Because the ESP ®
operates
automatically, the engine and ignition must
be shut off (SmartKey in starter switch
position 0 or 1 or KEYLESS-GO start/stop
button in position 0 or 1) when the parking
brake is being tested on a brake test
dynamometer. Such testing should be no
longer than 10 seconds.
Active braking action through the ESP ®
may otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
If your brake system is only subjected to
moderate loads, you should occasionally test
the effectiveness of the brakes by applying
above-normal braking pressure at higher
speeds. This will also enhance the grip of the
brake pads. G
Warning!
Make sure not to endanger any other road
users when carrying out these braking
maneuvers.
Refer to the description of the Brake Assist
System (BAS) ( Y page 64).
Parking brake When driving on wet roads or dirt covered
surfaces, road salt and/or dirt can get into
the parking brake. To prevent corrosion and a reduction in the
braking power of the parking brake, observe
the following:
X
From time to time, lightly engage the
parking brake before driving off.
X Drive a distance of approximately 110 yds
(100 m) at a maximum speed of 12 mph
(20 km/h). G
Warning!
While performing this procedure please
assure that the vehicle is stopped before
applying the parking brake. Otherwise the
rear wheels could lock up. You could lose
control of the vehicle and cause an accident.
In addition, the vehicle’s brake lights do not
light up when the parking brake is engaged.
Make sure not to endanger any other road
users when you engage the parking brake. Driving off
Warm up the engine smoothly. Do not place
full load on the engine until the operating
temperature has been reached.
! When
driving off on a slippery surface, do
not allow a drive wheel to spin for an
extended period with the ESP ®
switched
off. Doing so may cause serious damage to
the drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.
! Simultaneously depressing the
accelerator pedal and applying the brakes
reduces engine performance and causes
premature brake and drivetrain wear which
is not covered by the Mercedes-Benz
Limited Warranty. Hydroplaning
Depending
on the depth of the water layer on
the road, hydroplaning may occur, even at low
speeds and with new tires. In heavy rain or
when conditions indicate possible
hydroplaning: Driving instructions
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X
Make sure the automatic transmission is in
park position P (Y page 116).
X Engage the parking brake for the vehicle
(Y page 114).
X Start the engine (Y page 110).
X Vehicles with AIRMATIC:
Set the vehicle level to highway
(Y page 154) and set the ADS to AUTO or
COMF (Y page 153).
X Turn off the engine ( Y page 114).
X Close all doors and the tailgate.
X Attach the trailer.
X Plug in all electrical connectors.
i Vehicles with AIRMATIC:
When you are towing a trailer, the vehicle
level
always remains in the highway setting.
The following applies additionally when
towing a trailer:
R The vehicle is lowered to the highway
level when it reaches a speed of 5 mph
(8 km/h) if not set to highway level.
R The highspeed level is not available.
The restrictions that apply to towing also
apply when using accessories that are
connected to the trailer power socket, such
as a bicycle rack.
Towing a trailer There are many different laws, including
speed limit restrictions, having to do with
trailer
towing. Make sure your rig will be legal,
not only for where you reside, but also for
where you will be driving. A good source for
this information can be the police or local
authorities.
Note the following, when driving with a trailer:
R In order to gain skill and an understanding
of the vehicle’s behavior, you should practice turning, stopping and backing up
in an area which is free of traffic.
R Before you start driving check the
-trailer hitch
- break-away switch
- safety chains
- electrical connections
- lighting
- tires
R Adjust the mirrors
(Y page 94) to permit
unobstructed view beyond rear of trailer.
R If the trailer has electric brakes, start your
vehicle and trailer moving slowly, and then
apply only the trailer brake controller by
hand to make sure the brakes are working
properly.
R Always secure items in the trailer to
prevent load shifts while driving.
R When towing a trailer, check occasionally
to make sure the load is secure, and that
trailer lighting and brakes (if so equipped)
are functioning properly.
R Take into consideration that when towing a
trailer, the handling characteristics are
different and less stable from those when
operating the vehicle without a trailer.
It is important to avoid sudden maneuvers.
R The vehicle and trailer combination is
heavier, and therefore limited in
acceleration and climbing ability, and has a
larger braking distance.
It is more prone to reacting to cross wind
gusts, and requires more sensitive steering
input.
R If possible, do not brake abruptly, but
rather engage the brake slightly at first to
permit the trailer to activate its brake. Then
increase the braking force.
! If the trailer should begin to sway, reduce
the vehicle’s speed immediately. 258
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Paintwork, painted body components
!
Affixing stickers, magnets, adhesive tape
or similar materials to painted body
components may damage the paintwork.
Mercedes-Benz approved Paint Care should
be applied when water drops on the paint
surface do not “bead up”. This should
normally be done every 3 to 5 months,
depending on the climate and washing
detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface shows
signs of embedded dirt (i.e. loss of gloss).
Do not apply any of these products or wax if
your
vehicle is parked in the sun or if the hood
is still hot.
X Use the appropriate MB-Touch-Up Stick for
quick
and provisional repairs of minor paint
damage (i.e. chips from stones, vehicle
doors, etc.).
Engine cleaning Prior to cleaning the engine compartment,
make sure to protect electrical components
and connectors from contact with water and
cleaning agents.
Corrosion protection, such as MB
Anticorrosion Wax should be applied to the
engine compartment after every engine
cleaning. Before applying, all control linkage
bushings
and joints should be lubricated. The
poly-V-belt and all pulleys should be
protected from any wax.
Vehicle washing In the winter, thoroughly remove all traces of
road salt as soon as possible.
When
washing the vehicle underbody, do not
forget to clean the inner sides of the wheels.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within approximately 3 ft (1 m) of the vehicle, it
could
be inadvertently locked or unlocked.
Hand-wash
X Do not use hot water or wash your vehicle
in direct sunlight.
X Only use a soft, wet cloth or sponge to
clean the vehicle.
X Only use a mild vehicle wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
X Thoroughly spray the vehicle with a
diffused jet of water.
X Do not spray directly towards the
ventilation intake.
X Use plenty of water and rinse the sponge
and chamois frequently.
X Rinse with clean water and dry with a
chamois thoroughly.
Do not allow cleaning agents to dry on the
finish.
Automatic car wash
You can have your vehicle washed in an
automatic
car wash from the start. Brushless
car washes are preferable.
X To protect the filter system, activate the air
recirculation mode using button d on
the climate control panel.
! Do
not clean your vehicle in an automatic
touchless car wash which uses caustic
spray. Caustic spray will damage the paint
or ornamental moldings.
If the vehicle is very dirty, prewash it before
running it through the automatic car wash.
! Make sure the combination switch is set
to wiper setting $. Otherwise, the rain
sensor could activate and cause the wipers
to move unintentionally. This may lead to
vehicle damage.
Due to the width of the vehicle, fold in
exterior rear view mirrors prior to running
the vehicle through an automatic car wash
to prevent damage to the mirrors. 264
Vehicle care
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Light alloy wheels
If possible, clean wheels once a week.
X
Use Mercedes-Benz approved Wheel Care,
a soft bristle brush and a strong spray of
water for cleaning the light alloy wheels.
! Only use acid-free cleaning materials.
Acid may cause corrosion or damage the
clear coat.
! The vehicle should not be parked for an
extended period of time immediately after
it
has been cleaned. This applies especially
after the wheel rims have been cleaned
with wheel rim cleaner. Wheel rim cleaners
can lead to increased corrosion of the
brake disks and brake pads. Non-approved
wheel cleaners may also damage the wheel
paint if the vehicle is not driven after
cleaning.
Therefore, the vehicle’s brake system
should always be warmed-up before it is
parked after cleaning. Drive your vehicle for
several minutes to allow the brakes to dry.
When applying Mercedes-Benz approved
Tire Care and Mercedes-Benz approved
Wheel Care products, take care not to
spray them on the brake disks.
Plastic and rubber parts X
Use a gentle dishwashing detergent or mild
detergent
for delicate fabrics as a washing
solution.
X Wipe with a cloth moistened in a lukewarm
solution.
The
surface may temporarily change color.
If this is the case, wait for it to dry. G
Warning!
Do not use cleaners or cockpit care sprays
containing
solvents to clean the cockpit or the
steering wheel. Cleaners containing solvents
will make the surface porous and vehicle
occupants could suffer serious injuries from
plastic parts coming loose in the event of air
bag deployment. !
Do not use oil, wax or scouring agents.
Otherwise you may scratch or damage the
surface.
Hard plastic trim items
X Use Mercedes-Benz approved Interior Care
on
a soft, lint-free cloth and apply with light
pressure.
COMAND display !
You
must switch off the COMAND display
and allow it to cool prior to cleaning.
! Do not use any liquids or cleaning agents.
These can damage or even destroy the
COMAND display screen.
X Use a standard microfiber cloth and apply
with light pressure.
Steering wheel X
Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care.
Carpets X
Use Mercedes-Benz approved Carpet and
Fabric Care for cleaning the carpets.
Headliner X
Use a soft bristle brush or a dry-shampoo
cleaner in case of excessive dirt.
Seat belts X
Only use clear, lukewarm water and soap.
! The seat belts must not be treated with
chemical cleaning agents. Do not dry the
seat belts at temperatures above
176‡
(80†) or in direct sunlight. Vehicle care
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G
Warning!
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Upholstery Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause the
upholstery to become permanently
discolored. By lining the seats with a proper
intermediate
cover, contact-discoloration will
be prevented. G
Warning!
Only use seat or head restraint covers which
have
been tested and approved by Mercedes-
Benz for your vehicle model.
Using other seat or head restraint covers may
interfere with or prevent
R deployment of the front side impact air
bags
R deployment of the rear side impact air bags
R activation of the NECK-PRO active front
head restraints
Contact an authorized Mercedes-Benz Center
for availability.
Leather upholstery
Please note that leather upholstery is a
natural product and is therefore subject to a
natural aging process. Leather upholstery
may also react to certain ambient influences
such as high humidity or high temperature by
showing wrinkles for example.
X Wipe leather upholstery with a damp cloth
and
dry thoroughly or clean with Mercedes-
Benz approved Leather Care.
! To avoid damage to leather upholstery:
R Wipe with light pressure only.
R Do not clean with abrasive cleaning
agents
such as scouring milk or powder.
R Do not soak the leather upholstery. As leather is a natural product, it could
otherwise harden or become porous.
R Exercise particular care when cleaning
perforated leather as its underside
should not become wet.
MB Tex upholstery
X Use Mercedes-Benz approved Interior Care
onto a soft, lint-free cloth and apply with
light pressure for cleaning the upholstery.
Wood trims X
Only use water and a damp cloth to clean
wood trims in your vehicle.
! Do not use solvents like tar remover or
wheel cleaner nor polishes or waxes as
these may be abrasive.
Chrome-plated exhaust tip Regular cleaning and care of chrome-plated
exhaust tips will help to maintain their shine
and the classy appearance.
X
Use Mercedes-Benz approved Chrome
Polishing Paste each time the vehicle has
been
washed, especially during the winter.
! Do not use alkaline cleaners such as
wheel cleaners as they could cause
corrosion. 268
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X
Removing: Open the tailgate ( Y page 75).
X Lift the cargo compartment floor and
secure it on the upper cargo compartment
lip ( Y page 270).
! To prevent damage, always disengage the
securing hook from upper cargo
compartment lip and lower the cargo
compartment floor before closing the
tailgate.
X Remove the jack from the vehicle tool kit
(Y page 271). X
Remove retaining screw : by turning it
counterclockwise.
i If retaining screw : does not come
loose, turn storage well casing = slightly
counterclockwise. Retaining screw :
should then come loose easily.
X Turn storage well casing = by
approximately 180°.
The electric air pump ( Y page 271) points
towards the rear.
X Remove storage well casing =.
X Remove spare wheel ;.
For information on mounting the spare wheel,
see “Flat tire” ( Y page 319).
Storing the spare wheel after use There are two guide pins in the spare wheel
well that serve to hold the spare wheel in
place. X
Place the spare wheel into the spare wheel
well. X
Make sure the spare wheel is placed
precisely on guide pins :.
X Place storage well casing = (Y page 273)
into the spare wheel.
The electric air pump ( Y page 271) must
point to the rear.
X Turn storage well casing = (Y page 273)
by approximately 180°.
The electric air pump ( Y page 271) points
in direction of travel.
i The storage well casing should now be
positioned according to the mounting
direction indicators (Y page 271).
X Secure the spare wheel by turning retaining
screw : (Y page 273) clockwise.
X Place the jack into the vehicle tool kit
(Y page 271). Where will I find ...?
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Display messages
Possible causes/consequences and
X Solutionsb Parking
Lamp
Front Left
or
Parking
Lamp
Front
Right The left or right front parking lamp is malfunctioning. A
substitute bulb is being used.
X
Replace the bulb as soon as possible (Y page 312). b High Beam
Left
or
High Beam
Right The left or right high-beam lamp is malfunctioning.
X
Halogen headlamp: Replace the bulb as soon as possible
(Y page 312).
X Bi-Xenon headlamp: Contact an authorized Mercedes-
Benz Center as soon as possible. b License
Plate
Lamp Left
or
License
Plate
Lamp Right The left or right license plate lamp is malfunctioning.
X
Replace the bulb as soon as possible (Y page 312). b AUTO
Light
Inoperativ
e The light sensor is malfunctioning. The headlamps come on
automatically.
X
Contact an authorized Mercedes-Benz Center as soon as
possible.
To switch off the headlamps (U.S. vehicles only):
X In the control system, set daytime running lamp mode to
manual
(Y page 134).
X Switch off the headlamps using the exterior lamp switch
(Y page 97). b Low Beam
Left
or
Low Beam
Right The left or right low-beam lamp is malfunctioning.
X
Halogen headlamp:
Replace the bulb as soon as possible
(Y page 312).
X Bi-Xenon headlamp: Contact an authorized Mercedes-
Benz Center as soon as possible. b Foglamp
Rear Left The rear fog lamp is malfunctioning.
X
Replace the bulb as soon as possible (Y page 312). 296
Vehicle status messages in the multifunction display
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