2010 MERCEDES-BENZ R320 door lock

i
Leaving the engine running and the fuel
filler cap open can cause the yellow fuel
tank
reserve warning lamp to flash and the
malfunction indicator lamp ! (USA
only) or ; (Canada only) to illuminate.
For more information, see also “Practical
hints” (Y page 305).
X Remove the SmartKey from the starter
switch.
KEYLESS-GO: Open the driver’s door (this
puts the starter switch in position 0, same
as with the SmartKey removed from the
starter switch). The driver’s door then can
be closed again.
X Opening: Press fuel filler flap : at the
point indicated by the arrow.
X Turn fuel filler cap ; counterclockwise.
X Take off fuel filler cap ;.
! The fuel filler cap is tethered to the fuel
filler neck. Do not drop the cap. It could
damage the vehicle paint finish.
X Set fuel filler cap ; on fuel filler flap :.
X Fully insert filler nozzle unit and refuel.
X Only fill your tank until the filler nozzle unit
cuts out – do not top off or overfill .
X Closing: Turn fuel filler cap ; clockwise
until it audibly engages.
X Close fuel filler flap :.
Low outside temperatures (diesel
engine) !
Do not fill the tank with gasoline. Do not
blend

diesel fuel with gasoline or kerosene.
The fuel system and engine will otherwise
be damaged, which is not covered by the
Mercedes-Benz Limited Warranty.
To prevent malfunctions, diesel fuel with
improved cold flow characteristics is offered
in the winter months. Check with your fuel
retailer. Check regularly and before a long trip
For information on quantities and
requirements

of operating agents, see “Fuels,
coolants, lubricants, etc.” (Y page 350).
Check the following:
R Engine oil level ( Y page 224)
R Tire inflation pressure ( Y page 230)
R Coolant level ( Y page 225)
R Vehicle lighting ( Y page 313)
R Washer system and headlamp cleaning
system (Y page 226)
R Brake fluid ( Y page 227) Engine compartment
Hood
G
Warning!
Do not pull the release lever while the vehicle
is in motion. Otherwise the hood could be
forced open by passing air flow.
This

could cause the hood to come loose and
injure you and/or others.
Opening G
Warning!
Do not open the hood when the engine is
overheated. You could be seriously injured.
Observe the coolant temperature display to
determine whether the engine may be
overheated. If you see flames or smoke
coming from the engine compartment, move
away from the vehicle. Wait until the engine
has cooled. If necessary, call the fire
department. G
Warning!
You could be injured when the hood is open –
even when the engine is turned off.
Parts of the engine can become very hot. To
prevent

burns, let the engine cool completely
before touching any components on the 222
Engine compartment
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Loading a trailer
R
When
loading a trailer, you should observe
that neither the permissible GTW, nor the
Gross Vehicle Weight Rating (GVWR) are
exceeded. The GVWR is indicated on the
certification label located on the driver’s
door B-pillar ( Y page 236).
Maximum permissible values are listed on
the safety compliance certification labels
for the vehicle and for the trailer to be
towed.
The lowest value listed must be selected
when determining how the vehicle and
trailer are loaded.
R The tongue weight at the hitch ball must be
added to the rear axle weight to prevent
exceeding the rear Gross Axle Weight
Rating (GAWR). The GAWR is indicated on
the certification label located on the
driver’s door B-pillar ( Y page 236).
i Mercedes-Benz recommends loading the
trailer in such a manner that it has a tongue
weight between 8 % and 10 % of the GTW.
i The weight of other accessories,
passengers and cargo will reduce the
maximum trailer weight and tongue weight
your vehicle can tow.
Checking weights of vehicle and trailer
R To assure that the towing vehicle and trailer
are in compliance with the maximum
permissible weight limits, have the loaded
rig (towing vehicle including driver,
passengers and cargo, trailer fully loaded)
weighed on a commercial scale.
R Check the vehicle’s front and rear gross
axle weight, the Gross Trailer Weight (GTW)
and tongue weight.
The values as measured must not exceed
the weight limits listed under “Vehicle and
trailer weights and ratings” ( Y page 256).Coupling a trailer G
Warning!
Vehicles with AIRMATIC: While you are
coupling or decoupling a trailer, make sure
nobody locks or unlocks the vehicle and/or
opens or closes doors or the tailgate.
The vehicle’s level could change and you
could endanger yourself and/or others as a
result.
Make sure that you do not operate the ADS
switch or the vehicle level control system
when coupling/decoupling the trailer.
Observe maximum permitted trailer
dimensions (width and length).
Most states and all Canadian provinces
require
R safety chains between the towing vehicle
and the trailer
The chains should be criss-crossed under
the trailer tongue. They must be attached
to the hitch receiver, and not to the
vehicle’s bumper or axle.
Make sure to leave enough slack in the
chains to permit turning corners.
R a separate brake system at various trailer
weights
R a break-away switch on trailers with a
separate brake system.
Check

with your local state laws for specific
requirements.
The switch activates the trailer brakes in
the possible event that the trailer might
separate from the tow vehicle.
! Do not connect a trailer brake system (if
trailer is so equipped) directly to the
vehicle’s hydraulic brake system, as your
vehicle is equipped with antilock brakes. If
you do, neither the vehicle’s brakes nor the
trailer’s brakes will function properly.
i The provided vehicle electrical wiring
harness for trailer towing has a brake signal
wire for hook-up to a brake controller. Driving instructions
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Do not attempt to straighten out the tow
vehicle
and trailer by increasing the speed.
R If the transmission shifts between gears on
inclines repeatedly, shift to a lower gear
range manually ( Y page 119). Select 4, 3,
2 or 1.
A lower gear and reduction of speed
reduces the chance of engine overloading
and/or overheating.
R When going down an incline, shift into a
lower gear and use the engine’s braking
effect.
Avoid riding the brakes, thus overheating
the vehicle and trailer brakes (if so
equipped).
R If the engine coolant rises to an extremely
high temperature when the air conditioning
is on, turn off the air conditioning system.
Engine coolant heat can be additionally
vented by opening the windows, switching
the climate control fan speed to high and
setting the temperature control to the
maximum.
R During a passing maneuver extreme care
must be exercised since your vehicle with
a trailer will require additional passing
distance ahead than when driving without
a trailer.
Because your vehicle and trailer is longer
than your vehicle alone, you will also need
to go much farther ahead of the passed
vehicle before you can return to your lane.
Decoupling a trailer G
Warning!
Vehicles with AIRMATIC: While you are
coupling or decoupling a trailer, make sure
nobody locks or unlocks the vehicle and/or
opens or closes doors or the tailgate.
The vehicle’s level could change and you
could endanger yourself and/or others as a
result. Make sure that you do not operate the ADS
switch or the vehicle level control system
when coupling/decoupling the trailer.
X Make sure the automatic transmission is in
park position P (Y page 116).
X Engage the parking brake for the vehicle
(Y page 114).
X Start the engine (Y page 110).
X Close all doors and the tailgate.
X Engage the parking brake for the trailer. G
Warning!
Vehicles with AIRMATIC: As soon as you
disconnect
the electrical connection between
the trailer and the vehicle, the vehicle will
lower. To help avoid personal injury, make
sure no one is near the wheel housing or
underneath the vehicle before the electrical
connection is disconnected.
When you decouple the trailer, the vehicle is
temporarily raised because the springs are
relieved of load. Be especially careful during
this process, as you could otherwise injure
yourself and/or others. Make sure that any
persons remaining in the vehicle do not press
the switches for vehicle level control or the
ADS.
X Disconnect all electrical plug connectors.
X Decouple the trailer.
X Make sure that the trailer coupling is free
of load.
X Turn off the engine ( Y page 114). Driving abroad
If
you plan to drive the vehicle outside the U.S.
or Canada, you should request dealer
network information for your destination from
any authorized Mercedes-Benz Center. Driving instructions
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Calling up the maintenance service
indicator display
i The menu overview can be found on
(Y page 126).
You can call up the maintenance service
indicator display at any time to check when
the next maintenance service is required.
X Switch on the ignition.
X Press button V or U on the
multifunction steering wheel repeatedly
until the standard display
(Y page 126)
appears in the multifunction display.
X Press button * or & on the
multifunction steering wheel until the
maintenance

service indicator display with
the service symbol ¯ and the
maintenance service deadline appears in
the multifunction display.
i If
the battery was disconnected, the days
of disconnection will not be included in the
count shown by the maintenance service
indicator. To arrive at the true maintenance
service deadline, you will need to subtract
these days from the days shown in the
maintenance service indicator message or
maintenance service indicator display.
Do not confuse the maintenance service
indicator with the engine oil level indicator
4. Resetting the maintenance service
indicator
In

the event that the maintenance service on
your vehicle is not carried out at an authorized
Mercedes-Benz Center, you can have the
maintenance service indicator reset.
The automotive maintenance facility carrying
out the maintenance service will find the
information for resetting the maintenance
service indicator in the maintenance-relevant
literature for your vehicle. Such literature is available at any authorized
Mercedes-Benz Center or directly from
Mercedes-Benz.
!
If the maintenance service indicator was
reset inadvertently, have an authorized
Mercedes-Benz Center correct it.
Only reset the maintenance service
indicator

if the proper maintenance service
has been performed. Resetting the system
without performing the proper
maintenance service as called for by the
maintenance service indicator will result in
engine damage and/or other vehicle
damage not covered by the Mercedes-Benz
Limited Warranty. Vehicle care
Cleaning and care of the vehicle
Notes Regular and proper care will help to maintain
the value of your vehicle.
G
Warning!
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle’s

doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! When cleaning the vehicle, do not use
scouring agents. Never apply strong force
and only use a soft, wet cloth or sponge.
Otherwise you may scratch or damage the
surface to be cleaned.
While in operation, even while parked, your
vehicle is subjected to varying external
influences which, if gone unchecked, can 262
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attack the paintwork as well as the vehicle
underbody and cause lasting damage.
Such damage is caused not only by extreme
and varying climatic conditions, but also by:
R
Air pollution
R Road salt
R Tar
R Gravel and stone chipping
To avoid paint damage, you should
immediately remove:
R Grease and oil
R Fuel
R Coolant
R Brake fluid
R Bird droppings
R Insects
R Tree resins etc.
Frequent
washing reduces and/or eliminates
the aggressiveness and potency of the above
adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions:
R near the ocean
R in industrial areas (smoke, exhaust
emissions)
R during winter operation
You should check your vehicle from time to
time for stone chipping or other damage. Any
damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody of
the vehicle. A prerequisite for a thorough
check is a washing of the underbody followed
by a thorough inspection. Damaged areas
need to be re-undercoated.
Your vehicle has been treated at the factory
with a wax-base rustproofing in the body
cavities which will last for the lifetime of the
vehicle. Post-production treatment is neither
necessary nor recommended by Mercedes-
Benz because of the possibility of incompatibility between materials used in the
production process and others applied later.
We have selected vehicle-care products and
compiled recommendations which are
specially matched to our vehicles and which
always
reflect the latest technology. You can
obtain Mercedes-Benz approved vehicle-care
products at an authorized Mercedes-Benz
Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the vehicle-care products recommended
here. In such cases it is best to seek aid at an
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references to
Mercedes-Benz approved vehicle-care
products.
Power washer !
Follow the instructions provided by the
power washer manufacturer on
maintaining

a distance between the vehicle
and the nozzle of the power washer.
Never use a round nozzle to power-wash
tires. The intense jet of water can result in
damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving across
the surface. Do not aim directly at electrical
parts, electrical connectors, seals, or other
rubber parts.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Tar stains Quickly remove tar stains before they dry and
become more difficult to remove. A tar
remover is recommended. Vehicle care
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Paintwork, painted body components
!
Affixing stickers, magnets, adhesive tape
or similar materials to painted body
components may damage the paintwork.
Mercedes-Benz approved Paint Care should
be applied when water drops on the paint
surface do not “bead up”. This should
normally be done every 3 to 5 months,
depending on the climate and washing
detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface shows
signs of embedded dirt (i.e. loss of gloss).
Do not apply any of these products or wax if
your
vehicle is parked in the sun or if the hood
is still hot.
X Use the appropriate MB-Touch-Up Stick for
quick

and provisional repairs of minor paint
damage (i.e. chips from stones, vehicle
doors, etc.).
Engine cleaning Prior to cleaning the engine compartment,
make sure to protect electrical components
and connectors from contact with water and
cleaning agents.
Corrosion protection, such as MB
Anticorrosion Wax should be applied to the
engine compartment after every engine
cleaning. Before applying, all control linkage
bushings

and joints should be lubricated. The
poly-V-belt and all pulleys should be
protected from any wax.
Vehicle washing In the winter, thoroughly remove all traces of
road salt as soon as possible.
When

washing the vehicle underbody, do not
forget to clean the inner sides of the wheels.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within approximately 3 ft (1 m) of the vehicle, it
could

be inadvertently locked or unlocked.
Hand-wash
X Do not use hot water or wash your vehicle
in direct sunlight.
X Only use a soft, wet cloth or sponge to
clean the vehicle.
X Only use a mild vehicle wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
X Thoroughly spray the vehicle with a
diffused jet of water.
X Do not spray directly towards the
ventilation intake.
X Use plenty of water and rinse the sponge
and chamois frequently.
X Rinse with clean water and dry with a
chamois thoroughly.
Do not allow cleaning agents to dry on the
finish.
Automatic car wash
You can have your vehicle washed in an
automatic

car wash from the start. Brushless
car washes are preferable.
X To protect the filter system, activate the air
recirculation mode using button d on
the climate control panel.
! Do
not clean your vehicle in an automatic
touchless car wash which uses caustic
spray. Caustic spray will damage the paint
or ornamental moldings.
If the vehicle is very dirty, prewash it before
running it through the automatic car wash.
! Make sure the combination switch is set
to wiper setting $. Otherwise, the rain
sensor could activate and cause the wipers
to move unintentionally. This may lead to
vehicle damage.
Due to the width of the vehicle, fold in
exterior rear view mirrors prior to running
the vehicle through an automatic car wash
to prevent damage to the mirrors. 264
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Display messages
Possible causes/consequences and
X SolutionsÁ STOP Car
Too Low You have driven off while the vehicle level was too low or the
AIRMATIC is inoperative.
The
AIRMATIC should have raised the vehicle to the set level
after a short while. While the message is displayed:
X Avoid excessive steering maneuvers. The fenders or tires
could otherwise be damaged. Listen for scraping noises.
X Do not drive faster than 50 mph (80 km/h).
If the message does not disappear from the multifunction
display:
X Have the system checked at an authorized Mercedes-Benz
Center. Á Malfunctio
n The AIRMATIC is malfunctioning.
X
Do not drive faster than 50 mph (80 km/h).
X Have the system checked at an authorized Mercedes-Benz
Center. Á Compressor
Cooling
Down You have selected a higher vehicle level. Due to frequent level
changes within a short period, the compressor must cool
down first.
!
When

the message Compressor Cooling Down appears
in the multifunction display, driving is still possible. Keep in
mind that the ride height of the vehicle is not yet reached,
so you can damage the underbody of the vehicle.
X Let the compressor cool down until the message
disappears.
The selected level will be set once the compressor has
cooled down. Vehicle
Display messages
Possible causes/consequences and
X SolutionsE You are driving with the hood or the tailgate open.
X
Stop the vehicle in a safe location as soon as it is safe to
do so.
X Close the hood ( Y page 223) or the tailgate ( Y page 75).
There is otherwise danger of an accident. You are trying to lock the vehicle with the KEYLESS-GO
function with a door or the tailgate open.
X
Close all doors and/or the tailgate ( Y page 75).288
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Display messages
Possible causes/consequences and
X Solutions; You are driving with at least one door open.
X
Close all doors. + Key
Detected
In Vehicle A SmartKey with KEYLESS-GO left in the vehicle was
recognized while trying to lock the vehicle from the outside.
X
Take the SmartKey out of the vehicle. + Don’t
Forget
Your Key This message appears for a maximum of 60 seconds if the
driver’s door is opened with the engine turned off and no
SmartKey in the starter switch. This message is only a
reminder.
X
Take the SmartKey with you when leaving the vehicle. + Remove Key You have forgotten to remove the SmartKey.
X
Remove the SmartKey from the starter switch. + You need
a new key. The SmartKey is malfunctioning.
X
Contact an authorized Mercedes-Benz Center. + Key Does
Not
Belong to
Vehicle The SmartKey in the starter switch does not belong to the
vehicle.
X
Find the SmartKey that belongs to the vehicle to operate
the vehicle. + Change
Key
Batteries The batteries in the SmartKey with KEYLESS-GO are
discharged.
X
Replace the batteries ( Y page 310).+ Key Not
Detected
(message
appears in
red) The SmartKey with KEYLESS-GO is not detected while the
engine
is running because the SmartKey is not in the vehicle.
X Stop the vehicle as soon as it is safe to do so.
X Engage the parking brake.
X Search for the SmartKey.
The vehicle cannot be locked centrally nor can the engine
be started again after the engine is stopped. + Key Not
Detected
(message
appears in
red) The SmartKey with KEYLESS-GO is not detected while the
engine is running because there is strong radio-frequency
interference.
X
Stop the vehicle as soon as it is safe to do so.
X Engage the parking brake.
X Remove the KEYLESS-GO button from the starter switch
(Y page 80).
X Operate the vehicle with the SmartKey in the starter switch. Vehicle status messages in the multifunction display
289
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