2010 MERCEDES-BENZ GLK350 4MATIC towing

XBriefly pull the cruise control lever in
direction of arrow ?.
If no speed is stored, the current speed is
set and stored.XRemove your foot from the accelerator
pedal.
The last stored speed is deleted from memory
when the engine is turned off.
Hill-start assist system
On uphill grades, the hill-start assist system
maintains the pressure in the brake system
for approximately 1 second after you have
released the brake pedal. Therefore, you can
start off smoothly without the vehicle moving
immediately after releasing the brake pedal.
GWarning!
The hill-start assist system is not designed to
function as a parking brake. It does not
prevent the vehicle from moving when parked
on an incline.
Always engage the parking brake in addition
to shifting the automatic transmission into
park position P.
XDepress the brake pedal.XShift the automatic transmission into drive
position D or reverse gear R.XRelease the brake pedal.XCarefully depress the accelerator pedal.
The hill-start assist system is inactive
R when starting off on a level road or downhill
grades
R with the automatic transmission in neutral
position N
R with the parking brake engaged
R if the ESP ®
has switched off due to a
malfunction
All-wheel drive (4MATIC)
In vehicles with all-wheel drive (4MATIC),
both axles are powered at all times when the
vehicle is being operated. The 4MATIC
improves traction in conjunction with the
ESP ®
( Y page 61) and the Electronic Traction
System (ETS/4-ETS) ( Y page 62).GWarning!
If a drive wheel is spinning due to insufficient
traction:
R While driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents
resulting from excessive speed.
! Do not tow with one axle raised. Doing so
could damage the transfer case, which is
not covered by the Mercedes-Benz Limited
Warranty. All wheels must be on or off the
ground. Observe instructions for towing the
vehicle with all wheels on the ground.
! Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system and/or the transfer case which is
not covered by the Mercedes-Benz Limited
Warranty.
i In winter operation, the maximum
effectiveness of the 4MATIC is only
achieved with winter tires ( Y page 241) or
snow chains as required.
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RFront area: An intermittent acoustic
warning will sound as the first red distance
segment illuminates and a constant
acoustic warning lasting a maximum of
2 seconds will sound for the second red
distance segment. The signal is canceled
when the automatic transmission is shifted
into park position P or the parking brake is
engaged.
RRear area: An intermittent acoustic
warning will sound as the first red distance
segment illuminates and a constant
acoustic warning lasting a maximum of
2 seconds will sound for the second red
distance segment. The signal is canceled
when the automatic transmission is shifted
into drive position D, or park position P, or
the parking brake is engaged.
Switching the Parktronic system on/
off
The Parktronic system switches on
automatically when the ignition is switched
on.
XSwitching off: Press Parktronic
switch :.
Indicator lamp ; comes on.
XSwitching on: Press Parktronic switch :
again.
Trailer towing
The rear Parktronic sensors will be
deactivated when you have established the
electrical connection between your vehicle
and the trailer you are about to tow.
! The distance between the sensors in the
bumpers and an obstacle is referred to as
the minimum range of the Parktronic. A
trailer hitch will reduce the distance to an
obstacle. Keep this in mind to avoid any
damage.
Parktronic system malfunction
There is a malfunction in the Parktronic
system, if only the red distance segments
illuminate and an acoustic warning sounds.
The Parktronic system will switch off
automatically after 20 seconds and indicator
lamp ; in Parktronic switch : comes on.
XHave the Parktronic system checked at an
authorized Mercedes-Benz Center as soon
as possible.
If only the red distance segments illuminate
and no acoustic warning sounds, the
Parktronic system sensors are dirty (e.g. dirt,
ice, snow and slush). Another cause could be
interference from other radio or ultrasonic
signals (e.g. truck air brakes, car wash, or
jackhammers). The Parktronic system will
switch off automatically after 20 seconds and
indicator lamp ; in Parktronic switch :
comes on.
XSwitch off the ignition.XClean the Parktronic system sensors
(Y page 254).
XSwitch on the ignition.
or
XCheck the Parktronic system operation at
another location to rule out interference
from outside radio or ultrasonic signals.
Rear view camera
The rear view camera is an optical parking aid.
The area behind the vehicle appears in the
COMAND system display as a mirror image,
like in the rear view mirror.
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Roadside Assistance button XPress and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the audio system or the
COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND
system. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
Information button
XPress and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
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Example illustration: Tire inflation pressures forparticular tire sizes
Some tire inflation pressure labels may only
show the rim diameter instead of the entire
tire size, e.g. R 18 or 18".
The rim diameter is part of the tire size as
specified on the tire sidewall (Y page 235).
Example illustration: Tire inflation pressuresspecific to rim diameter
iWhen towing a trailer, inflate the tires to
the tire inflation pressure as specified for a
fully loaded vehicle.
Potential problems associated with
underinflated and overinflated tires
Underinflated tires
GWarning!
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Underinflated tires can
Rcause excessive and uneven tire wear
Radversely affect fuel economy
Rlead to tire failure from being overheated
Radversely affect handling characteristics
Overinflated tires
GWarning!
Follow recommended tire inflation pressures.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Overinflated tires can
Radversely affect handling characteristics
Rcause uneven tire wear
Rbe more prone to damage from road
hazards
Radversely affect ride comfort
Rincrease stopping distance
Checking tire inflation pressure
Safety notes
GWarning!
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
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XStep 3: Subtract the combined weight of
the driver and passengers from
XXX kilograms or XXX lbs.XStep 4: The resulting figure equals the
available amount of cargo and luggage load
capacity. For example, if the “XXX” amount
equals 1 400 lbs and there will be five
150 lbs passengers in your vehicle, the
amount of available cargo and luggage load
capacity is 650 lbs
(1 400 - 750 (5 x 150) = 650 lbs).XStep 5: Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely exceed
the available cargo and luggage load
capacity calculated in step 4.XStep 6 (if applicable): If your vehicle will
be towing a trailer, load from your trailer
will be transferred to your vehicle. Consult
this manual to determine how this reduces
the available cargo and luggage load
capacity of your vehicle ( Y page 231).
The following table shows examples on how
to calculate total and cargo load capacities
with varying seating configurations and
number and size of occupants. The following
examples use a load limit of 1 500 lbs. This
is for illustration purposes only. Make sure
you are using the actual load limit for your
vehicle stated on the vehicle’s Tire and
Loading Information placard ( Y page 228).
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braking distance, which could lead to an
accident.
To avoid this danger, you should:
R occasionally brake carefully when you are
driving on salt-covered roads, so that any
layer of salt that may have built up on the
brake discs and the brake linings is
removed without putting other road users
at risk
R maintain a greater distance to the vehicle
ahead and drive with particular care
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake disc
Brake service
! The brake fluid level in the reservoir may
be too low if the red brake warning lamp in
the instrument cluster comes on while the
engine is running and an acoustic warning
sounds. Observe additional messages in
the multifunction display that may appear.
Brake pad wear or a leak in the system may
be the reason for low brake fluid in the
reservoir.
Have the brake system inspected
immediately. Contact an authorized
Mercedes-Benz Center.
All checks and service work on the brake
system should be carried out by qualified
technicians only. Contact an authorized
Mercedes-Benz Center.
Only install brake pads and use brake fluid
recommended by Mercedes-Benz.
GWarning!
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that safe
braking is substantially impaired. This could
result in an accident.
! Vehicles with 4MATIC:
Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system or the transfer case which is not
covered by the Mercedes-Benz Limited
Warranty.
! Because the ESP ®
operates
automatically, the engine and ignition must
be shut off (SmartKey in starter switch
position 0 or 1) when
R the parking brake is being tested on a
brake test dynamometer
R towing the vehicle with the front or rear
axle raised (not permissible for vehicles
with 4MATIC)
Active braking action through the ESP ®
may otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
If your brake system is only subjected to
moderate loads, you should occasionally test
the effectiveness of the brakes by applying
above-normal braking pressure at higher
speeds. This will also enhance the grip of the
brake pads.GWarning!
Make sure not to endanger any other road
users when carrying out these braking
maneuvers.
Refer to the description of the Brake Assist
System (BAS) ( Y page 60).
Driving off
Warm up the engine smoothly. Do not place
full load on the engine until the operating
temperature has been reached.
! When driving off on a slippery surface, do
not allow a drive wheel to spin for an
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extended period with the ESP®
switched
off. Doing so may cause serious damage to
the drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.
! Simultaneously depressing the
accelerator pedal and applying the brakes
reduces engine performance and causes
premature brake and drivetrain wear which
is not covered by the Mercedes-Benz
Limited Warranty.
Hydroplaning
Depending on the depth of the water layer on
the road, hydroplaning may occur, even at low
speeds and with new tires. In heavy rain or
when conditions indicate possible
hydroplaning:
XReduce vehicle speed.XAvoid track grooves in the road.XApply brakes cautiously.
Standing water
! Do not drive through flooded areas.
Before driving through water, determine its
depth.
If you must drive through standing water,
drive slowly to prevent water from entering
the passenger compartment or the engine
compartment. Water in these areas could
cause damage to electrical components or
wiring of the engine or transmission, or
could result in water being ingested by the
engine through the air intake causing
severe internal engine damage. Any such
damage is not covered by the Mercedes-
Benz Limited Warranty.
Prevent water from entering the passenger
compartment or the engine compartment. If
you must drive through standing water, keep
in mind that
R the maximum depth of the water may not
exceed 12 in (30 cm)
R you must drive slowly
Trailer towing
GWarning!
Failure to use proper equipment and driving
technique can result in a loss of vehicle
control when towing a trailer.
Improper towing or failure to follow the
instructions in this manual can result in
vehicle damage and/or serious personal
injury. Follow the guidelines below carefully
to assure safe trailer operation.
Contact an authorized Mercedes-Benz Center
should you require an explanation of
information contained in this manual.
Trailer hitch
R Only install a trailer hitch receiver approved
for your vehicle.
For information on availability and
installation, contact an authorized
Mercedes-Benz Center.
R The bumpers on your vehicle are not
designed for use with clamp-type hitches.
Do not attach rental hitches or other
bumper-type hitches to them.
R To reduce the possibility of damage,
remove the hitch ball adapter from the
receiver when not in use.
Electrical connections
The vehicle is prewired to accept the seven-
wire harness included in the Mercedes-Benz
approved trailer hitch receiver kit.
i A four-pole conversion plug is available
from your authorized Mercedes-Benz
Center as a spare part.
For further information, contact an
authorized Mercedes-Benz Center.
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Vehicle and trailer weights and ratings
The Gross Trailer Weight (GTW) is the weight
of the trailer plus the weight of all cargo,
equipment, luggage, etc. loaded on the
trailer. The maximum permissible GTW to be
towed: 3 500 lb (1 588 kg).
Trailer Tongue Weight Rating (TWR) is the
maximum permissible weight on the trailer
tongue: 280 lb (127 kg) limit for Mercedes-
Benz approved hitch receiver.
Loading a trailer
R When loading a trailer, you should observe
that neither the permissible GTW, nor the
Gross Vehicle Weight Rating (GVWR) are
exceeded. The GVWR is indicated on the
certification label located on the driver’s
door B-pillar ( Y page 227).
Maximum permissible values are listed on
the safety compliance certification labels
for the vehicle and for the trailer to be
towed.
The lowest value listed must be selected
when determining how the vehicle and
trailer are loaded.
R The tongue weight at the hitch ball must be
added to the rear axle weight to prevent
exceeding the rear Gross Axle Weight
Rating (GAWR). The GAWR is indicated on
the certification label located on the
driver’s door B-pillar ( Y page 227).
i Mercedes-Benz recommends loading the
trailer in such a manner that it has a tongue
weight between 8 % and 10 % of the GTW.
i The weight of other accessories,
passengers and cargo will reduce the
maximum trailer weight and tongue weight
your vehicle can tow.
Checking weights of vehicle and trailer
R To assure that the towing vehicle and trailer
are in compliance with the maximum
permissible weight limits, have the loaded
rig (towing vehicle including driver,
passengers and cargo, trailer fully loaded)
weighed on a commercial scale.
R Check the vehicle’s front and rear gross
axle weight, the Gross Trailer Weight (GTW)
and tongue weight.
The values as measured must not exceed
the weight limits listed under “Vehicle and
trailer weights and ratings” ( Y page 247).
Coupling a trailer
Observe maximum permitted trailer
dimensions (width and length).
Most states and all Canadian provinces
require
R safety chains between the towing vehicle
and the trailer
The chains should be criss-crossed under
the trailer tongue. They must be attached
to the hitch receiver, and not to the
vehicle’s bumper or axle.
Make sure to leave enough slack in the
chains to permit turning corners.
R a separate brake system at various trailer
weights
R a break-away switch on trailers with a
separate brake system.
Check with your local state laws for specific
requirements.
The switch activates the trailer brakes in
the possible event that the trailer might
separate from the tow vehicle.
! Do not connect a trailer brake system (if
trailer is so equipped) directly to the
vehicle’s hydraulic brake system, as your
vehicle is equipped with antilock brakes. If
you do, neither the vehicle’s brakes nor the
trailer’s brakes will function properly.
i The provided vehicle electrical wiring
harness for trailer towing has a brake signal
wire for hook-up to a brake controller.
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