2010 MERCEDES-BENZ G550 door lock

button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
Destination Download to the COMAND
system
i The components and operating principles
of the COMAND system can be found in the
separate COMAND system operating
instructions.
Destination Download allows you access to a
database of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
The system calculates the route and
subsequently starts the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send
“Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged with the Customer Assistance
Center and press the tailgate lock for a142Useful featuresControls in detail
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minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the tailgate lock was pressed for more
than 20 seconds before door unlock
authorization was received by the
Customer Assistance Center, you must
wait 15 minutes before pressing the
tailgate lock again.
Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.
XPass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
iIf the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically.
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink® or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death.
Interior rear view mirror with integrated remotecontrol
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Off-road driving rules
REngage the transfer case in position LOW
before driving under off-road conditions
( Y page 93).
R If necessary, activate differential locks
( Y page 95).
The ABS, BAS and ESP ®
are switched off
automatically when the differential locks
are activated.
R Fasten items being carried as securely as
possible ( Y page 129).
! Observe the following during off-road
driving:
R Keep doors, tailgate, windows, and tilt/
sliding sunroof closed whenever driving
off-road.
R Switch the cruise control off.
R Adjust vehicle speed to condition of
terrain. The more uneven, rutty and
steeper the terrain, the lower the speed
should be. Drive through water slowly at
an even speed, avoiding a bow wave.
R Be especially careful when driving in
unknown territory. It may be necessary
to get out of the vehicle and scout the
path you intend to take.
R Watch out for obstacles, such as rocks,
holes, tree stumps and ruts.
R Avoid excessive engine speeds – drive at
moderate engine speeds (max. 3 000
rpm).
R Before driving through water, determine
its depth.
R Do not stop vehicle while immersed in
water, and do not shut off the engine.
R In sandy soil, drive at a steady speed as
allowed by conditions. This helps
overcome the vehicle rolling resistance
and reduces the likelihood of the vehicle
sinking into the ground.
R Do not initiate jumps with the vehicle. It
interrupts the forward momentum of the
vehicle.
R Always drive onto slopes with the engine
running and the vehicle in gear.
R Do not shift automatic transmission into
neutral position N.
R Inspect the vehicle for possible damage
after each off-road trip.GWarning!
Do not reduce the tire inflation pressure
before driving through sand. However, if you
do so, remember to correct the tire inflation
pressure before continuing your trip. Driving
with reduced tire inflation pressure increases
the risk of losing control of the vehicle and
rolling over.
Checklist before off-road driving
Engine oil level
R Check the engine oil level ( Y page 153).
Only with a proper oil level can the vehicle
obtain a trouble-free oil supply, even on
steep gradients.
! If an engine oil level warning message
appears in the multifunction display while
driving, stop the vehicle in a safe location
or as soon at is safe to do so. Check the
engine oil level.
The engine oil level warning messages
should not be ignored. Extended driving
with the message displayed could result in
serious engine damage that is not covered
by the Mercedes-Benz Limited Warranty.
Tires
R Check the tread depth and maintain
specified tire inflation pressure. A placard
with the recommended tire inflation
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Use the momentum of the vehicle to drive
across the hilltop.
After climbing a hill, driving in this manner
prevents the vehicle from:
Rlosing ground contact when cresting hills
Rlosing its forward momentum
Rspeeding up too much after climbing the hill
Driving downhill
RShift automatic transmission into gear
range 1 (Y page 92).
RDrive downhill observing the same rules as
driving uphill (Y page 186).
iThe special LOW RANGE – ABS
(Y page 53) setting allows for precise and
brief (cyclical) blocking of the front wheels,
permitting them to dig into loose ground.
Remember that, when stopped, the front
wheels slide across a surface and thus lose
their ability to steer the vehicle.
Driving through water
:Fording depth, 20 in (50 cm)
RBefore driving through water, determine its
depth.
! The water depth must not exceed 20 in
(50 cm). The ground under the water might
not be firm which could result the water
being deeper than expected when driving
the vehicle through it. Please note that the
water level is correspondingly lower for
flowing water.
RComply with the warnings (Y page 184) and
rules for off-road driving (Y page 185).
RSwitch off the exterior lamps as well as the
climate control.
RShift automatic transmission into gear
range 1 or 2 (Y page 92).
RAvoid high engine speeds.
REnter and leave the water only at a shallow
spot, driving at walking speed.
! Never accelerate before driving into the
water. The bow wave could force water into
the engine and auxiliary equipment, thus
damaging them.
RDrive through the water slowly and at a
constant speed.
RDo not stop vehicle while immersed in
water, and do not shut off the engine.
! Do not open any of the vehicle’s doors
while driving through water. Water could
otherwise enter the vehicle interior and
damage the vehicle’s electronics, as well as
the interior equipment.
RThere is a very high level of driving
resistance in water. The surface is slippery
and may not be firm, making pulling away
in water difficult and dangerous.
RMake sure that only small bow waves are
formed when driving the vehicle through
water.
RClean mud off the tire tread after driving
through water.
RTo dry the brakes, apply pressure to the
brake pedal several times while driving
after leaving the water.
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Resetting the maintenance service
indicator
In the event that the maintenance service on
your vehicle is not carried out at an authorized
Mercedes-Benz Center, you can have the
maintenance service indicator reset.
The automotive maintenance facility carrying
out the maintenance service will find the
information for resetting the maintenance
service indicator in the maintenance-relevant
literature for your vehicle.
Such literature is available at any authorized
Mercedes-Benz Center or directly from
Mercedes-Benz.
! If the maintenance service indicator was
reset inadvertently, have an authorized
Mercedes-Benz Center correct it.
Only reset the maintenance service
indicator if the proper maintenance service
has been performed. Not following the
proper maintenance service as described
in the Maintenance Booklet will result in
engine damage and/or other vehicle
damage not covered by the Mercedes-Benz
Limited Warranty.
Vehicle care
Cleaning and care of the vehicle
Notes
Regular and proper care will help to maintain
the value of your vehicle.
GWarning!
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle’s doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! When cleaning the vehicle, do not use
scouring agents. Never apply strong force
and only use a soft, wet cloth or sponge.
Otherwise you may scratch or damage the
surface to be cleaned.
While in operation, even while parked, your
vehicle is subjected to varying external
influences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.
Such damage is caused not only by extreme
and varying climatic conditions, but also by:
R Air pollution
R Road salt
R Tar
R Gravel and stone chipping
To avoid paint damage, you should
immediately remove:
R Grease and oil
R Fuel
R Coolant
R Brake fluid
R Bird droppings
R Insects
R Tree resins etc.
Frequent washing reduces and/or eliminates
the aggressiveness and potency of the above
adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions:
R near the ocean
R in industrial areas (smoke, exhaust
emissions)
R during winter operation
You should check your vehicle from time to
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iAfter 60 seconds with an unfastened seat belt the warning chime stops sounding and the
seat belt telltale illuminates continuously. The seat belt telltale will only go out if both, the
driver and front passenger’s seat belt are fastened, or the vehicle is standing still and a front
door is opened.ProblemPossible causes/consequences and M Solutions+The red SRS
indicator lamp
comes on while
driving.There is a malfunction in the restraint systems. The air bags or
Emergency Tensioning Devices (ETDs) could deploy unexpectedly
or fail to activate in an accident.XDrive with added caution to the nearest authorized Mercedes-
Benz Center.GWarning!
In the event a malfunction of the SRS is
indicated as outlined above, the SRS may not
be operational.
For your safety, we strongly recommend that
you contact an authorized Mercedes-Benz
Center immediately to have the system
checked. Otherwise the SRS may not be
activated when needed in an accident, which
could result in serious or fatal injury, or it
might deploy unexpectedly and unnecessarily
which could also result in injury.ProblemPossible causes/consequences and M SolutionsdThe yellow ESP ®
warning lamp
comes on while
the engine is
running.The ESP ®
has been switched off.
Risk of accident!
When the ESP ®
is switched off it will not stabilize the vehicle if the
system recognizes that the vehicle starts to skid or that a wheel
is spinning.XSwitch the ESP ®
back on.
Exceptions: ( Y page 54).XIf leaving the ESP ®
switched off, adapt your speed and driving
to the prevailing road and weather conditions.XIf the ESP ®
cannot be switched back on: Have the system
checked at an authorized Mercedes-Benz Center as soon as
possible.You have engaged the differential locks. The ABS, BAS, EBB,
ESP ®
, and 4-ETS are switched off.XThe driving systems will switch on again after the differential
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ProblemPossible causes/consequences and M Solutions4/
The front passenger
front air bag off
indicator lamp does not
illuminate or does not
remain illuminated with
a BabySmart™ child
seat properly installed
on the front passenger
seat or with an empty
front passenger seat.
The system is malfunctioning.XMake sure there is nothing between seat cushion and child seat.XCheck installation of the child seat (Y page 48).
If the front passenger front air bag off indicator lamp remains out:
XHave the system checked as soon as possible at an authorized
Mercedes-Benz Center.
Do not use the BabySmart™ restraint to transport children on the
front passenger seat until the system has been repaired.
GWarning!
If the 4/ indicator lamp does not
illuminate or remains out with a BabySmart™
child seat properly installed on the front
passenger seat or with an empty front
passenger seat, do not transport a child or a
passenger on the front passenger seat until
the system has been repaired.
Unlocking/locking manually
Unlocking the vehicle
If you cannot unlock the vehicle with the
SmartKey, unlock the driver’s door and the
tailgate using the mechanical key.
The anti-theft alarm system will trigger when
you
Runlock the driver’s door or the tailgate with
the mechanical key
and
Ropen the driver’s door or the tailgate
To cancel the alarm, insert the SmartKey into
the starter switch.
Removing the mechanical key XMove locking tab : in the direction of
arrow.
XSlide mechanical key ; out of the housing.
Unlocking the driver’s door
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XInsert mechanical key ; into the lock
cylinder.
XTurn mechanical key ; counterclockwise
to position 1 until the locking knob moves
up.
The driver’s door is unlocked.
XRemove mechanical key ;.XPress lock cylinder and pull on door handle
to open the driver’s door.
Unlocking the tailgate
GWarning!
The tailgate swings open to one side. Always
make sure there is sufficient clearance for the
tailgate.
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
XInsert mechanical key = into the lock
cylinder.
XTurn mechanical key = counterclockwise
to position 2.
XRemove mechanical key =.XPress lock cylinder and pull on door
handle : to open the tailgate.
Locking the vehicle
If you cannot lock the vehicle with the
SmartKey, lock it as follows:
XOpen the driver’s door.XClose the front passenger door, the rear
doors, and the tailgate.
XPress the central locking switch
(Y page 63).
The locking knobs of the front passenger
door, the rear doors, and the tailgate move
down.
XIf the vehicle battery is disconnected or
drained: Press down the locking knobs on
the front passenger door, the rear doors,
and the tailgate.
XExit the vehicle.XClose the driver’s door.XRemove mechanical key ; from the
SmartKey (Y page 228).
XInsert mechanical key ; into the lock
cylinder.
XTurn mechanical key ; clockwise to
position 1.
The vehicle is locked.
XTurn mechanical key ; back and remove
it from the lock cylinder.
XCheck if the tailgate is locked.XIf necessary, lock the tailgate with the
mechanical key (Y page 64).
iThis procedure does not arm the anti-
theft alarm system, nor does it lock the fuel
filler flap.
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