2010 MERCEDES-BENZ E550 Owner's Manual

For more information on AdBlue®, see
(Y page 364).
The AdBlue® filler neck is located in the space
underneath the trunk floor.
XSwitch off the ignition.XOpen the trunk (Y page 81).XLift the trunk floor (Y page 268).XTurn AdBlue® filler cap cover :
counterclockwise and remove it.
XTurn AdBlue® filler cap ;
counterclockwise and open it.
Filler cap ; is tethered with a plastic strap.
XUnscrew the dust cap from AdBlue® refill
container =.
XPlace AdBlue® refill container = on the
filler neck as illustrated and tighten it
moderately (hand-tight) by turning it
clockwise.
! Make sure to tighten the AdBlue® refill
container only moderately, i.e. hand-tight,
as you could otherwise damage it.
XPush AdBlue® refill container = down.
The AdBlue® tank is filled. This may take up
to 1 minute.
iWhen you stop pushing the AdBlue® refill
container down, the filling process is
stopped and you can remove the refill
container.
XRelease AdBlue® refill container =.XTurn AdBlue® refill container =
counterclockwise and remove it.
XPlace AdBlue® filler cap ; on filler neck
and turn it clockwise.
AdBlue® (diesel engine only)335Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 335Z

XPlace AdBlue® filler cap cover : as
illustrated and turn it clockwise to its stop.
XLower the trunk floor.XClose the trunk.XDrive the vehicle at a speed of at least
10 mph (16 km/h).
The message Check Additive See
Operator’s Manual disappears after
approximately 1 minute.
iIf the message Check Additive See
Operator’s Manual still appears in the
multifunction display, refill with one more
container of AdBlue®.
iHave the AdBlue® level checked and, if
necessary, filled completely afterward at
an authorized Mercedes-Benz Center.
Battery
Safety notes
A battery should always be sufficiently
charged in order to achieve its rated service
life. Refer to Maintenance Booklet for battery
maintenance intervals.
If you use your vehicle mostly for short-
distance trips, you will need to have the
battery charge checked more frequently.
When replacing a battery, always use a
battery approved by Mercedes-Benz.
If you do not intend to operate your vehicle
for an extended period of time, contact an
authorized Mercedes-Benz Center about
steps you need to observe.
GWarning!
Observe all safety instructions and
precautions when handling automotive
batteries.
Risk of explosion.Fire, open flames and
smoking are prohibited
when handling batteries.
Avoid creating sparks.
Battery acid is caustic. Do
not allow it to come into
contact with skin, eyes or
clothing.
Wear suitable protective
clothing, especially gloves,
apron and faceguard.
Wear eye protection.
Rinse any acid spills
immediately with clear
water. Contact a physician
if necessary.
Keep children away.Follow the instructions in
this Operator’s Manual.
A battery contains materials that can harm
the environment if disposed of improperly. A
large 12 V storage battery contains lead.
Recycling of the battery is the preferred
method of disposal. Many states (USA only)
or provinces (Canada only) require sellers of
batteries to accept the old battery for
recycling.
GWarning!
Failure to follow these instructions can result
in severe injury or death.
Never lean over batteries while connecting.
You might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
336BatteryPractical hints
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 336

flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.GWarning!
Do not place metal objects on the battery as
this could result in a short circuit.
Use leak-proof batteries only to avoid the risk
of acid burns in the event of an accident.
Take care that you do not become statically
charged, e.g. by wearing synthetic clothing or
rubbing against textiles. For this reason, you
also should not pull or push the battery over
carpets or other synthetic materials.
Never touch the battery first. First touch the
outside body of the vehicle in order to release
any possible electrostatic charges.
Do not rub the battery with rags or cloths. The
battery could explode if touched due to
electrostatic charge or due to spark
formation.
! The battery is a
Valve-Regulated Lead
Acid (VRLA) battery, also referred to as
“fleece” battery.
Such batteries do not require topping-up of
the electrolyte level. VRLA batteries
therefore do not have cell caps and the
battery cover is non-removable. Do not
attempt to open the battery as otherwise
the battery will be damaged.
VRLA batteries do not require topping-up of
the electrolyte level. They cannot be
opened to check the electrolyte level.
However, the battery condition must be
checked periodically by performing a
battery conductance test. Refer to
Maintenance Booklet for battery condition
testing intervals.
The factory-equipped battery may only be
replaced with a battery that
R has the same security features
R is of identical size
R is of identical voltage
R is of identical capacity
! As any other battery, the battery may
discharge if you do not operate the vehicle
for an extended period of time. Have the
battery disconnected at a qualified
workshop or an authorized Mercedes-Benz
Center in such a case. You may also
connect an accessory battery charge unit
expressly approved by Mercedes-Benz for
your vehicle model to maintain the battery
charge. Contact an authorized Mercedes-
Benz Center for further information.
The battery, the battery ventilation hose
and the lateral plug must always be
securely installed when the vehicle is in
operation.
! Never loosen or detach battery terminal
clamps while the engine is running or the
SmartKey is in the starter switch or
KEYLESS-GO button is in position 1.
Otherwise the alternator and other
electronic components could be severely
damaged.
Have the battery checked regularly at an
authorized Mercedes-Benz Center.
Refer to Maintenance Booklet for
maintenance intervals or contact an
authorized Mercedes-Benz Center for
further information.
Charging the battery
GWarning!
Never charge a battery while still installed in
the vehicle unless the accessory battery
charge unit approved by Mercedes-Benz is
being used. Gases may escape during
Battery337Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 337Z

charging and could cause an explosion that
may result in personal injury, paint damage or
corrosion.
An accessory battery charge unit specially
adapted for Mercedes-Benz vehicles and
tested and approved by Mercedes-Benz is
available. It permits the charging of the
battery in its installed position. Contact an
authorized Mercedes-Benz Center for
information and availability.
Charge battery in accordance with the
separate instructions for the accessory
battery charger.
Have the battery charged at an authorized
Mercedes-Benz Center. If you charge the
battery yourself, follow the operating
instructions for your charging device.
Only use a battery charge unit with a
maximum charging voltage of 14.8 V.XCharge battery in accordance with the
instructions of the battery charger
manufacturer.
Jump starting
GWarning!
Failure to follow these directions will cause
damage to the electronic components, and
can lead to a battery explosion and severe
injury or death.
Never lean over batteries while connecting or
jump starting. You might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water, and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking, etc.
Attempting to jump start a frozen battery can
result in it exploding, causing personal injury.
Read all instructions before proceeding.
! Do not tow-start the vehicle. You could
otherwise seriously damage the automatic
transmission which is not covered by the
Mercedes-Benz Limited Warranty.
! Jump starting should only be performed
using the jump-start terminals located in
the engine compartment.
Avoid repeated and lengthy starting
attempts.
Do not attempt to start the engine using a
battery quick-charge unit.
If the engine does not run after several
unsuccessful starting attempts, have it
checked at the nearest authorized
Mercedes-Benz Center.
Excessive unburned fuel generated by
repeated failed starting attempts may
damage the catalytic converter 21
and may
present a fire risk.
Make sure the jumper cables do not have
loose or missing insulation.
Make sure the cable clamps do not touch
any other metal part while the other end is
still attached to a battery.
If the battery is discharged, the engine can be
started with jumper cables and the fully
charged battery of another vehicle or an
equivalent starter pack. Observe the
following:
R Access to the battery is not possible on all
vehicles. If you cannot access the battery
of the other vehicle, provide jump start21 Vehicles with gasoline engine only.338Jump startingPractical hints
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 338

power by an external battery or starter
pack.
RJump starting should only be performed
when the engine and catalytic converter22
are cold.
RDo not jump start the engine or charge the
battery if the battery is frozen. Let the
battery thaw out first.
ROnly jump start from batteries with the
same voltage rating (12 V). Jump starting
with a more powerful battery could damage
the vehicle’s electrical system. Such
damage will not be covered by the
Mercedes-Benz Limited Warranty.
ROnly use jumper cables with sufficient
cross-section and insulated terminal
clamps.
RAlways make sure the jumper cables are
not on or near pulleys, fans or other parts
that move when an engine is started or
running.
RShould the battery be drained completely,
let the donating power source charge the
vehicle for several minutes before
reattempting the starting process.
The jump-start contacts are located in the
engine compartment on the passenger side.
XMake sure the two vehicles do not touch.XSwitch off all electrical consumers.XEngage the parking brake.XMake sure the automatic transmission is in
park position P.
XOpen the hood (Y page 223).Position B represents the charged battery of
another vehicle or an equivalent starter pack.
XSlide cover : from positive terminal = in
direction of arrow.
! Never invert the terminal connections!
XConnect positive terminal ; of charged
battery B with positive terminal = with a
jumper cable. Clamp the cable to positive
terminal ; of charged battery B first.
XStart engine of the vehicle with charged
battery B and run at idle speed.22Vehicles with gasoline engine only.Jump starting339Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 339Z

XConnect negative terminal ? of charged
battery B with negative terminal A with
a jumper cable. Clamp the cable to
negative terminal ? of charged battery
B first.XStart engine of the vehicle with the
discharged battery and run at idle speed.
You can now turn on the electrical
consumers. Do not switch on the
headlamps under any circumstances.XRemove the jumper cables from negative
terminals ? and A first.XRemove the jumper cables from positive
terminals ; and =.
You can now switch on the headlamps.XSlide cover : from positive terminal =
back.XHave the battery checked at the nearest
authorized Mercedes-Benz Center.
Towing the vehicle
Safety notes
GWarning!
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate the HOLD function or DISTRONIC
PLUS if the vehicle is to be towed.
Mercedes-Benz recommends that the vehicle
be transported with all wheels off the ground
using flatbed or appropriate wheel lift/dolly
equipment. This method is preferable to other
types of towing.
! To prevent damage during transport, do
not tie down vehicle by its chassis or
suspension parts.
If circumstances do not permit the
recommended towing methods, the vehicle
may be towed with all wheels on the ground
or front axle raised (except vehicles with
4MATIC) only so far as necessary to have the
vehicle moved to a safe location where the
recommended towing methods can be
employed.
! Before towing the vehicle observe the
following instructions:
R Do not tow-start the vehicle. You could
otherwise seriously damage the
automatic transmission which is not
covered by the Mercedes-Benz Limited
Warranty.
R Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
R Towing of the vehicle should only be
done using the properly installed towing
eye bolt. Never attach a tow cable, tow
rope or tow rod to the vehicle chassis,
frame or suspension parts.GWarning!
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
! Avoid pulling the vehicle abruptly or
diagonally, since it could result in damage
to the chassis alignment.
! Do not use the towing eye bolt for
recovery, as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
i If the battery is disconnected or
discharged
R the SmartKey will not turn in the starter
switch
R the automatic transmission will remain in
park position P
For more information see “Battery”
( Y page 336) or “Jump starting”
( Y page 338).
340Towing the vehiclePractical hints
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 340

Installing towing eye bolt
Depending on whether you are towing a
vehicle or you are being towed, the towing eye
bolt can be screwed into threaded holes
which are located behind covers on each
bumper.
The towing eye bolt is supplied with the
vehicle tool kit, located underneath the trunk
floor (Y page 268).
XTake the vehicle tool kit out of the trunk.
Removing cover in front bumper
XPress mark on cover : as indicated by the
arrow.
XLift cover : off to reveal the threaded hole
for the towing eye bolt.
Removing cover in rear bumper
GWarning!
In order to avoid possible serious burns or
injury, use extreme caution when removing
the rear cover, because the rear exhaust pipe
is extremely hot.
XPress mark on cover : as indicated by the
arrow.
XLift cover : off to reveal the threaded hole
for the towing eye bolt.
Fixing towing eye bolt
Example illustration front bumper
XTake the towing eye bolt and, if so
equipped, the wheel wrench from the
vehicle tool kit (Y page 268).
XScrew towing eye bolt ; clockwise into
threaded hole to its stop.
XInsert wheel wrench into towing eye and
tighten towing eye bolt ; by turning it
clockwise.
or
XIf your vehicle is not equipped with a wheel
wrench, use a suitable object to turn the
towing eye bolt.
Towing the vehicle341Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 341Z

Removing towing eye boltXLoosen towing eye bolt ; by turning it
counterclockwise.XUnscrew towing eye bolt ;.XReinstalling cover: Fit cover :
( Y page 341) and snap it into place.XStore the towing eye bolt ; and wheel
wrench back into the vehicle tool kit.
Towing with one axle raised
! The vehicle may be towed only for
distances up to 30 miles (50 km) and at a
speed not to exceed 30 mph (50 km/h).
! Vehicles with 4MATIC: Do not tow with
one axle raised. Doing so could damage the
transfer case, which is not covered by the
Mercedes-Benz Limited Warranty.
All wheels must be on or off the ground.
Observe instructions for towing the vehicle
with all wheels on the ground.
XMake sure the ignition is switched on.XWith the vehicle at a standstill, depress the
brake pedal and keep it pressed.XRelease the brake pedal.XIf engaged, release the parking brake.XSwitch off the automatic central locking
( Y page 144).XSwitch off the ignition and leave the
SmartKey in the starter switch.XSwitch on the hazard warning flasher
( Y page 101).
!
Because the ESC operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position 0 or
1 or KEYLESS-GO start/stop button in
position 0 or 1) when the vehicle is being
towed with one axle raised.
Active braking action through the ESC may
otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
Towing with all wheels on the groundGWarning!
If circumstances require towing the vehicle
with all wheels on the ground, always tow with
a tow bar if:
R the engine will not run
R there is a malfunction in the brake system
R there is a malfunction in the power supply
or in the vehicle’s electrical system
This is necessary to adequately control the
towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make sure the SmartKey is in
starter switch position 2.
If the SmartKey is left in the starter switch
position 0 for an extended period of time, it
can no longer be turned in the switch. In this
case, the steering is locked. To unlock,
remove SmartKey from starter switch and
reinsert.
GWarning!
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
XMake sure the ignition is switched on.XWith the vehicle at a standstill, depress the
brake pedal and keep it pressed.XShift the automatic transmission into
neutral position N.XRelease the brake pedal.XIf engaged, release the parking brake.XSwitch on the hazard warning flasher
( Y page 101).
!
The vehicle may be towed only for
distances up to 30 miles (50 km) and at a
speed not to exceed 30 mph (50 km/h).
342Towing the vehiclePractical hints
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 342