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Media interface
R
media interface (on)
R UCI (on) USB interface
R
USB
R USB interface Aux
R
audio auxiliary/aux (input)
R auxiliary/aux audio (input)
R video auxiliary/aux (input)
R auxiliary/aux video (input) Voice Control System
troubleshooting
Help function
To support
the user, the Voice Control System
contains an extensive help function.
The help function gives you
R general hints on how to best use the Voice
Control System
R a listing of all available commands Help commands
“Help voice control” Using the command “Help voice control” will
give you information on how to best use the
Voice Control System.
“Help”
X
Press button ? on the multifunction
steering wheel and speak the command
“Help”.
You will receive help for the currently
selected application. When you speak the command “Help” during
a dialog such as after the command “Dial
number”, you will receive help for the next
dialog steps.
You can also call up the help function
specifically for a particular system, for
example using the command “Help
telephone”.
Help window
You can use the help window to view a
selection of
valid commands on the COMAND
display.
The help functions can be switched on or off
via COMAND in the System menu
(Y page 80). Entering digits and spelling
Entering digits R
Digits from “Zero” to “Nine” may be used.
R Speaking phone
numbers in digit blocks of
3 to 5 digits has proven a very reliable
method for the input of phone numbers.
Spelling R
The letters of the English alphabet and the
digits 0 - 9 may be used.
R Speak the letters in blocks of 5 - 7 letters
at a time.
R Speak each individual letter clearly. Voice Control System troubleshooting
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What to do if ...
Problem Possible cause/consequence Suggested solution
The Voice
Control
System does
not
recognize
commands. You have not operated the system
from the driver’s seat. X
Operate the Voice Control System
only by the driver as the
microphone is
geared to the driver
side. You have spoken unclearly, too
loudly or too quietly. X
Speak the commands in a
continuous manner
using a normal
tone. The blower could be set to the
highest setting, vents could be
pointing at microphones or wind
noise could be created due to open
windows. X
Avoid loud disturbances. An address
book entry
without
voice
name is not
recognized. The address book fields for first and
last name are completed. However,
you only spoke the last name or the
first name. X
Say both the first name and the
last name of the address book
entry. Pronunciation of names in the
address book does not differ
sufficiently or the spelling differs
from the pronunciation. X
Make sure the address book
entries are reasonable.
Check the
address book entries for
the following:
R Name entries such as first and
last name are in the correct field.
R Do not use abbreviations or
short forms, e.g. acronyms.
R Avoid unnecessary blanks
within the name
R Do not use special characters.
or
X Create a voice name
(Y page 227).
or
X Speak the command “Read out
address book”.
The Voice Control System reads
the address book aloud.
X Press button ? on the
multifunction steering
wheel when
the desired name is read. 248
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Problem Possible cause/consequence Suggested solution
An address
book entry
with voice
name is not
recognized. The voice names do not differ from
each other sufficiently. X
Make voice names that differ as
much as possible. For example,
make the
names Wight and Wright
unique by entering them as “Mr
Wight office” and “Mr Wright
John”.
or
X Speak the command “Read out
address book”.
The Voice Control System reads
the address book aloud.
X Press button ? on the
multifunction steering
wheel when
the desired name is read. A station list
entry is not
recognized. The voice names of the station
names do not differ from each other
sufficiently. X
Create a voice name for the station
(Y page 233).
or
X Speak the command “Read out
station list”.
The Voice Control System reads
the station list aloud.
X Press button ? on the
multifunction steering
wheel when
the desired station name is read.
The station is selected
(Y page 233). The Voice
Control
System
prompts you
to repeat a
voice name
repeatedly
when saving. The way you have spoken the voice
name is different. X
Pronounce the voice name in the
same way during the entire
process. Voice Control System troubleshooting
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Problem Possible cause/consequence Suggested solution
You want to
enter a city,
street or city
center but
you have to
spell the
entry. Entering part of an address has failed
after several attempts, e.g. due to
background noise, or you have tried
to enter an address in Puerto Rico
(Y page 220). X
Spell the entry. You have
entered a
phone
number as a
string
but
the
Voice
Control
System does
not
understand
you. X
Speak the phone number in groups
of digits, e.g. three to five digits
each. Voice Control System
individualization
i The individualization can only be
performed when the vehicle is stationary.
If you
drive off, the individualization will be
canceled.
After starting the session, the system will
guide you through the individualization by
means of acoustic instructions.
The individualization is used to adapt the
Voice Control System to your own voice and
to therefore improve speech recognition. This
does not affect the speech recognition of
other users.
Individualization consists of two stages:
R Digits
R Commands
You can activate individualization in the
COMAND system settings (Y page 80). A
dialog and screen displays will guide you
through the individualization process. The system can be reset to the factory
settings at any time.
i
You may wish to complete only a portion
of the individualization process.
Completing the digits portion alone may
result in an improved recognition rate.
Individualization can
be exited at any time.
The data trained, however, will only be
retained if a given individualization portion
is completed and the data is stored when
prompted to do so by the system. 250
Voice Control System individualization
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Vehicle equipment ............................
252
Locking and unlocking .....................252
Starter switch positions ................... 262
Seats .................................................. 264
Multifunction steering wheel ..........270
Mirrors ............................................... 271
Memory function .............................. 273
Lighting .............................................. 274
Wipers ................................................ 280
Power windows ................................. 282
Driving and parking .......................... 285
Automatic transmission ................... 291
Transfer case .................................... 299
Instrument cluster ............................300
Driving systems ................................ 301
Climate control system ....................338
Rear window defroster ..................... 344
Power tilt/sliding sunroof ...............345
Loading and storing ..........................347
Useful features ................................. 350 251Controls in detail
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Vehicle equipment
i This Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual. Locking and unlocking
Notes
G
Observe Safety notes, see page 51.
When unlocking or locking the vehicle with
the SmartKey an acoustic signal sounds. The
acoustic signal is activated at the factory. If
you wish to deactivate the feature, or adjust
its signal volume, contact an authorized
Mercedes-Benz Center.
When unlocking the vehicle, all turn signal
lamps flash once. An acoustic signal sounds
once, and the locking knobs in the doors
move up. The anti-theft alarm system is
disarmed.
When locking the vehicle, all turn signal lamps
flash three times. An acoustic signal sounds
three times, and the locking knobs in the
doors move down. The anti-theft alarm
system is armed.
All doors and the trunk must be closed.
If you cannot lock or unlock the vehicle with
the SmartKey, the batteries in the SmartKey
are discharged, the SmartKey is
malfunctioning, or the vehicle battery is
drained.
X Check the batteries in the SmartKey
(Y page 255) and replace them if
necessary.
X Use the mechanical key to unlock the
driver’s door and the trunk (Y page 460). X
Use the mechanical key to lock the vehicle
(Y page 461).
X Have the vehicle battery and the vehicle
battery connections checked at an
authorized Mercedes-Benz Center.
If the SmartKey is malfunctioning, contact
Roadside Assistance or an authorized
Mercedes-Benz Center. SmartKey
Your vehicle comes supplied with two
SmartKeys, each with remote control and a
removable mechanical key.
The SmartKey centrally locks and unlocks
R the doors
R the trunk lid
R the fuel filler flap Example illustration: SmartKey with KEYLESS-GO
: &
Lock button
; F Unlock button for trunk lid
= % Unlock button
When you open a door, the windows on that
side lowers slightly. Once you close the door,
the windows move up again.
! A window will not work if it is blocked with
ice or if the vehicle battery is discharged. If
you cannot shut a door, do not force it or
you could damage the door or the window.
Fix whatever is affecting the window before
trying to shut the door. 252
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i
USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2.
this device must accept anyinterference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference, and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Factory setting X
Global unlocking: Press button %.
Unless you open a door or the trunk within
approximately 40 seconds after unlocking
the vehicle:
R The vehicle will be locked again.
R The anti-theft alarm system will be
rearmed.
X Global locking: Press button &.
Selective setting If you frequently travel alone, you may wish
to reprogramm the SmartKey. Pressing button
% will then only unlock the driver’s
door and the fuel filler flap.
X Switching on/off: Press
and hold buttons
% and & simultaneously for
approximately 6 seconds until the battery
check lamp (Y page 255) flashes twice.
The SmartKey will then function as follows:
X Unlocking driver’s door and fuel filler
flap: Press button % once.
X Global unlocking: Press button %
twice.
X Global locking: Press button &. KEYLESS-GO
Vehicles equipped with KEYLESS-GO come
with two SmartKeys with KEYLESS-GO, each
with remote control and a removable
mechanical key.
The KEYLESS-GO function is integrated into
the SmartKey.
The validity of the SmartKey is
checked every time you grasp an outside door
handle.
When the SmartKey is valid, your vehicle
unlocks
R the doors
R the trunk lid
R the fuel filler flap
When you open a door, the windows on that
side lowers slightly. Once you close the door,
the windows move up again.
! A window will not work if it is blocked with
ice or if the vehicle battery is discharged. If
you cannot shut a door, do not force it or
you could damage the door or the window.
Fix whatever is affecting the window before
trying to shut the door. Locking and unlocking
253
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i
USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2.
this device must accept anyinterference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference, and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Important notes on using KEYLESS-GO R
You can also use the SmartKey with
KEYLESS-GO like a normal SmartKey
(Y page 252).
R You can combine KEYLESS-GO functions
with normal SmartKey functions (e.g.
unlocking with KEYLESS-GO and locking
with button &).
R Always carry the SmartKey with you.
R Never store the SmartKey together with
-electronic items
such as a mobile phone
or another SmartKey
- metallic objects such as coins or metal
foil Doing so could impair the function of the
KEYLESS-GO system.
R To lock
or unlock the vehicle, the SmartKey
must be located outside the vehicle within
approximately 3 ft (1 m) of a door or the
trunk.
R When the vehicle has been parked for more
than 72 hours, the KEYLESS-GO function is
deactivated. Pull an outside door handle
and switch on the ignition once to activate
the KEYLESS-GO function.
R If the SmartKey is positioned farther away
from the vehicle, the system may no longer
recognize the SmartKey. The vehicle
cannot be locked or the engine started via
the KEYLESS-GO system.
R If the SmartKey is removed from the vehicle
(e.g. if a passenger exits the vehicle with
the SmartKey)
-when pressing the KEYLESS-GO start/
stop button or trying to lock the vehicle
with the outside door handle the
message Key Not Detected appears in
the multifunction display
- with the engine running, the red message
Key Not Detected appears in the
multifunction display while driving off
Find the SmartKey or change its present
location immediately (e.g. place it on the
front passenger seat or insert it in shirt
pocket).
R If you have started the engine with the
KEYLESS-GO start/stop button, you can
turn it off again by
-pressing the KEYLESS-GO start/stop
button
- inserting the SmartKey into the starter
switch when the vehicle is at a standstill
and the automatic transmission is in park
position P 254
Locking and unlocking
Controls in detail
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