2010 MERCEDES-BENZ CL CLASS Owners Manual

during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an accident and/or serious personal
injury.
Cup holder in front center console The cup holder can be removed for cleaning
purposes.
X
Opening: Press chrome label :.
X Removing: Pull cup holder out by pulling
handle ; upward in direction of arrow.
X Reinstalling: Press handle ; downward
until it engages. While doing so, make sure
that the word “Front” is in the proper
installation position.
X Closing: Fold cover in until it engages. Cup holder in rear armrest
X
Opening: Press chrome label :.
X Closing: Slide cup holder back until it
engages.
! Do not sit on or lean your body weight
against the armrest when it is folded down,
as you could otherwise damage it.
! Close the cup holder before folding the
armrest upwards. Otherwise you could
damage the cup holder. Sun visors
G
Warning!
Do not use the vanity mirror while driving.
Keep the vanity mirrors in the sun visors
closed while vehicle is in motion. Reflected
glare can endanger you and others. :
Vanity mirror lamp
; Mounting Useful features
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=
Holder, e.g. for gas cards
? Vanity mirror
A Vanity mirror cover
Glare through the windshield X
Flip sun visor down when you experience
glare.
Glare through a door window X
Close vanity mirror cover A if opened.
X Disengage sun visor from mounting ;.
X Pivot sun visor to the side.
Vanity mirror The vanity mirror lamp only functions when
the sun visor is engaged in mounting ;.
X
Flip sun visor down.
X Lift up vanity mirror cover A.
Vanity mirror lamp : comes on.Rear window sunshade
G
Warning!
When operating the rear window sunshade
make sure there is no danger of anyone being
harmed by the extending or retracting
procedure.
The extending or retracting procedure can be
immediately halted by briefly pressing rear
window sunshade switch. To reverse direction
of movement, press rear window sunshade
switch again. G
Observe Safety notes, see page 51.
You can also operate the rear window
sunshade via COMAND ( Y page 190). X
Switch on the ignition.
X Extending/Retracting: Press rear
window sunshade switch : briefly. Ashtray
X
Opening: Press mark on cover plate ;
forward.
X Removing ashtray insert: Push
button : to the left.
The ashtray insert is disengaged and slides
out a short way.
X Grab and remove the ashtray insert from
the ashtray frame.
X Reinstalling ashtray insert: Push the
ashtray insert back into the ashtray frame
until it engages.
X Closing: Briefly press mark on cover
plate ; forward. 352
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Cigarette lighter
G
Observe Safety notes, see page 51. G
Warning!
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
If the engine is off and the cigarette lighter is
being used extensively, the vehicle battery
may become discharged.
X Open the cover ( Y page 352). X
Switch on the ignition.
X Push in cigarette lighter :.
Cigarette lighter : will pop out
automatically when hot.
X Take out cigarette lighter :.
X Reinsert cigarette lighter : in its socket
after use. Power outlets
The power outlets can be used to
accommodate 12V DC electrical accessories
(e.g. auxiliary lamps, mobile phone chargers)
up to a maximum of 15 A (180 W).
If the engine is off and the power outlets are
being used extensively, the vehicle battery
may become discharged. X
Switch on the ignition.
Power outlet in glove box X
Open glove box ( Y page 348). Power outlet in trunk
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only). Useful features
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Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s
Online”
at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system ( Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
X Press button W or X on the
multifunction steering wheel.
or
X Use the COMAND volume thumbwheel
H on the lower part of the front center
console (Y page 76).
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more information and a description of all available
features.
System self-test The system performs a self-test after you
have switched on the ignition.
G
Warning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display

after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls !
In order

to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information 354
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button
E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually ( Y page 355).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display.
Emergency Call Activated appears in the
COMAND display and the audio system is
muted. When the connection is established,
the message Call Connected appears in the
multifunction display. Emergency Call
Activated appears in the COMAND display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
i While the emergency call message
Emergency Call Activated is displayed,
operation of the audio system or COMAND
system is not possible.
The climate control system can be
operated using the climate control panel
(Y page 194).
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
i
If no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately. G
Warning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i During the emergency call the telephone
is switched off automatically and must be
switched back on to make a call.
i The “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually X
Briefly press on cover ; to open.
X Press SOS button : briefly.
The indicator lamp in SOS button : will
flash until the emergency call is concluded. Useful features
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X
Wait for a voice connection to the
Customer Assistance Center.
X Close cover ; after the emergency call is
concluded. G
Warning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Roadside Assistance button X
Open the storage tray (Y page 349). X
Press and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting Call will appear in the multifunction
display.
Roadside Assistance
Activated appears in the COMAND
Display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Roadside
Assistance Activated appears in the
COMAND display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing shortcut
button S. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
i If the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular 356
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phone network is not available). The
message
Call Failed appears in the
multifunction display. Call could not
be connected! appears in the COMAND
display. Confirm the message pressing W
(Y page 71).
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Information button X
Open the storage tray (Y page 349). X
Press and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display. Information Call
Activated appears in the COMAND
display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Information Call
Activated appears in the COMAND display.
The Tele Aid system will transmit data
generating the vehicle identification number,
model, color and location (subject to
availability of cellular and GPS signals). i
The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing shortcut
button S. Spoken commands are not
available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display. Call could not
be connected! appears in the COMAND
display. Confirm the message pressing W
(Y page 71).
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Call priority If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center Useful features
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representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective
button
for ending a telephone call
on the telephone keypad.
Destination Download to the COMAND
system i
The components

and operating principles
of the COMAND system can be found on
(Y page 69).
Destination Download allows you access to a
database of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
X Slide ZVÆ or rotate cVd to select Yes
menu item and confirm by pressing W.
The system calculates the route and
subsequently starts

the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send i
In order to utilize Search & Send your
vehicle must be equipped with Tele Aid,
Navigation, and an active Tele Aid
subscription.
“Search & Send” is a navigation destination
address entry service. A destination address
located using Google Maps ®
or Yahoo Local Maps
®
websites can be delivered via Tele Aid
directly to the Navigation system in your
vehicle.
Specify and Send a Destination Address
i Please refer to any specific instructions
provided by either website regarding
entering or sending an address. Each
website

functions differently and is subject
to change.
X Go to www.maps.google.com or
www.maps.yahoo.com and enter a
destination address in the address entry
field.
X Depending on which website you are using,
click on

the appropriate button to send the
destination address to your Tele Aid
account email address.
X Enter the email address you specified when
you activated your Tele Aid account in the
appropriate field when the “Send” dialog
box appears.
X Click “Send”.
Retrieve Destination Address
X Press the Tele Aid Information button to
begin the download of the destination
address to your vehicle's navigation
system.
i If you have sent more than one
destination address to your vehicle you
must make one Information call for each
destination address download.
X Select Yes when the message appears
asking if

you would like to start navigation.
This will open the start navigation screen.
X Select Start.
or
X Select No if you wish to save the
downloaded destination address in the
From Memory destination list for future
use. 358
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