2010 MERCEDES-BENZ CL CLASS phone

R
dial name
R dial voice name R
save name
R save
R save number
R save telephone number
R store
R store number
R store telephone number R
accept
R accept number
R accept telephone number
R accept name
R ok
R finished R
<1> - <8>
R use <1> - <8>
R number <1> - <8>
R line <1> - <8> Audio/video commands
R
all audio functions R
all video functions R
audio
R video Radio
R
all radio functions R
radio (on) R
AM
R AM radio (on)
R MW
R medium wave R
FM
R FM radio (on) R
weatherband radio (on) R
(find) next station
R (find) next channel
R (find) following station
R (find) following channel
R station search ascending/going up
R channel search ascending/going up
R other/another/find station
R other/another/find channel
R radio seek R
channel/station 1-x
R channel/station R
delete/clear/erase station (name)
R delete/clear/erase channel (name) R
save/store station
R save/store channel R
select/choose station
R select/choose channel R
read out/read aloud/list/play/get/
recall station list
R read out/read aloud/list/play/get/
recall channel list R
delete/clear/erase station list
R delete/clear/erase channel list 244
Voice Control System command listControl systems
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Media interface
R
media interface (on)
R UCI (on) USB interface
R
USB
R USB interface Aux
R
audio auxiliary/aux (input)
R auxiliary/aux audio (input)
R video auxiliary/aux (input)
R auxiliary/aux video (input) Voice Control System
troubleshooting
Help function
To support
the user, the Voice Control System
contains an extensive help function.
The help function gives you
R general hints on how to best use the Voice
Control System
R a listing of all available commands Help commands
“Help voice control” Using the command “Help voice control” will
give you information on how to best use the
Voice Control System.
“Help”
X
Press button ? on the multifunction
steering wheel and speak the command
“Help”.
You will receive help for the currently
selected application. When you speak the command “Help” during
a dialog such as after the command “Dial
number”, you will receive help for the next
dialog steps.
You can also call up the help function
specifically for a particular system, for
example using the command “Help
telephone”.
Help window
You can use the help window to view a
selection of

valid commands on the COMAND
display.
The help functions can be switched on or off
via COMAND in the System menu
(Y page 80). Entering digits and spelling
Entering digits R
Digits from “Zero” to “Nine” may be used.
R Speaking phone

numbers in digit blocks of
3 to 5 digits has proven a very reliable
method for the input of phone numbers.
Spelling R
The letters of the English alphabet and the
digits 0 - 9 may be used.
R Speak the letters in blocks of 5 - 7 letters
at a time.
R Speak each individual letter clearly. Voice Control System troubleshooting
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What to do if ...
Problem Possible cause/consequence Suggested solution
The Voice
Control
System does
not
recognize
commands. You have not operated the system
from the driver’s seat. X
Operate the Voice Control System
only by the driver as the
microphone is
geared to the driver
side. You have spoken unclearly, too
loudly or too quietly. X
Speak the commands in a
continuous manner

using a normal
tone. The blower could be set to the
highest setting, vents could be
pointing at microphones or wind
noise could be created due to open
windows. X
Avoid loud disturbances. An address
book entry
without
voice
name is not
recognized. The address book fields for first and
last name are completed. However,
you only spoke the last name or the
first name. X
Say both the first name and the
last name of the address book
entry. Pronunciation of names in the
address book does not differ
sufficiently or the spelling differs
from the pronunciation. X
Make sure the address book
entries are reasonable.
Check the

address book entries for
the following:
R Name entries such as first and
last name are in the correct field.
R Do not use abbreviations or
short forms, e.g. acronyms.
R Avoid unnecessary blanks
within the name
R Do not use special characters.
or
X Create a voice name
(Y page 227).
or
X Speak the command “Read out
address book”.
The Voice Control System reads
the address book aloud.
X Press button ? on the
multifunction steering

wheel when
the desired name is read. 248
Voice Control System troubleshooting
Control systems
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Problem Possible cause/consequence Suggested solution
You want to
enter a city,
street or city
center but
you have to
spell the
entry. Entering part of an address has failed
after several attempts, e.g. due to
background noise, or you have tried
to enter an address in Puerto Rico
(Y page 220). X
Spell the entry. You have
entered a
phone
number as a
string
but
the
Voice
Control
System does
not
understand
you. X
Speak the phone number in groups
of digits, e.g. three to five digits
each. Voice Control System
individualization
i The individualization can only be
performed when the vehicle is stationary.
If you

drive off, the individualization will be
canceled.
After starting the session, the system will
guide you through the individualization by
means of acoustic instructions.
The individualization is used to adapt the
Voice Control System to your own voice and
to therefore improve speech recognition. This
does not affect the speech recognition of
other users.
Individualization consists of two stages:
R Digits
R Commands
You can activate individualization in the
COMAND system settings (Y page 80). A
dialog and screen displays will guide you
through the individualization process. The system can be reset to the factory
settings at any time.
i
You may wish to complete only a portion
of the individualization process.
Completing the digits portion alone may
result in an improved recognition rate.
Individualization can
be exited at any time.
The data trained, however, will only be
retained if a given individualization portion
is completed and the data is stored when
prompted to do so by the system. 250
Voice Control System individualization
Control systems
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i
USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2.
this device must accept anyinterference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference, and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Important notes on using KEYLESS-GO R
You can also use the SmartKey with
KEYLESS-GO like a normal SmartKey
(Y page 252).
R You can combine KEYLESS-GO functions
with normal SmartKey functions (e.g.
unlocking with KEYLESS-GO and locking
with button &).
R Always carry the SmartKey with you.
R Never store the SmartKey together with
-electronic items

such as a mobile phone
or another SmartKey
- metallic objects such as coins or metal
foil Doing so could impair the function of the
KEYLESS-GO system.
R To lock

or unlock the vehicle, the SmartKey
must be located outside the vehicle within
approximately 3 ft (1 m) of a door or the
trunk.
R When the vehicle has been parked for more
than 72 hours, the KEYLESS-GO function is
deactivated. Pull an outside door handle
and switch on the ignition once to activate
the KEYLESS-GO function.
R If the SmartKey is positioned farther away
from the vehicle, the system may no longer
recognize the SmartKey. The vehicle
cannot be locked or the engine started via
the KEYLESS-GO system.
R If the SmartKey is removed from the vehicle
(e.g. if a passenger exits the vehicle with
the SmartKey)
-when pressing the KEYLESS-GO start/
stop button or trying to lock the vehicle
with the outside door handle the
message Key Not Detected appears in
the multifunction display
- with the engine running, the red message
Key Not Detected appears in the
multifunction display while driving off
Find the SmartKey or change its present
location immediately (e.g. place it on the
front passenger seat or insert it in shirt
pocket).
R If you have started the engine with the
KEYLESS-GO start/stop button, you can
turn it off again by
-pressing the KEYLESS-GO start/stop
button
- inserting the SmartKey into the starter
switch when the vehicle is at a standstill
and the automatic transmission is in park
position P 254
Locking and unlocking
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Cigarette lighter
G
Observe Safety notes, see page 51. G
Warning!
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
If the engine is off and the cigarette lighter is
being used extensively, the vehicle battery
may become discharged.
X Open the cover ( Y page 352). X
Switch on the ignition.
X Push in cigarette lighter :.
Cigarette lighter : will pop out
automatically when hot.
X Take out cigarette lighter :.
X Reinsert cigarette lighter : in its socket
after use. Power outlets
The power outlets can be used to
accommodate 12V DC electrical accessories
(e.g. auxiliary lamps, mobile phone chargers)
up to a maximum of 15 A (180 W).
If the engine is off and the power outlets are
being used extensively, the vehicle battery
may become discharged. X
Switch on the ignition.
Power outlet in glove box X
Open glove box ( Y page 348). Power outlet in trunk
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only). Useful features
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Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s
Online”
at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system ( Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
X Press button W or X on the
multifunction steering wheel.
or
X Use the COMAND volume thumbwheel
H on the lower part of the front center
console (Y page 76).
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more information and a description of all available
features.
System self-test The system performs a self-test after you
have switched on the ignition.
G
Warning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display

after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls !
In order

to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information 354
Useful features
Controls in detail
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button
E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually ( Y page 355).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display.
Emergency Call Activated appears in the
COMAND display and the audio system is
muted. When the connection is established,
the message Call Connected appears in the
multifunction display. Emergency Call
Activated appears in the COMAND display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
i While the emergency call message
Emergency Call Activated is displayed,
operation of the audio system or COMAND
system is not possible.
The climate control system can be
operated using the climate control panel
(Y page 194).
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
i
If no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately. G
Warning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i During the emergency call the telephone
is switched off automatically and must be
switched back on to make a call.
i The “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually X
Briefly press on cover ; to open.
X Press SOS button : briefly.
The indicator lamp in SOS button : will
flash until the emergency call is concluded. Useful features
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