2010 MERCEDES-BENZ CL CLASS phone

X
Wait for a voice connection to the
Customer Assistance Center.
X Close cover ; after the emergency call is
concluded. G
Warning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Roadside Assistance button X
Open the storage tray (Y page 349). X
Press and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting Call will appear in the multifunction
display.
Roadside Assistance
Activated appears in the COMAND
Display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Roadside
Assistance Activated appears in the
COMAND display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing shortcut
button S. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
i If the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular 356
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phone network is not available). The
message
Call Failed appears in the
multifunction display. Call could not
be connected! appears in the COMAND
display. Confirm the message pressing W
(Y page 71).
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Information button X
Open the storage tray (Y page 349). X
Press and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display. Information Call
Activated appears in the COMAND
display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Information Call
Activated appears in the COMAND display.
The Tele Aid system will transmit data
generating the vehicle identification number,
model, color and location (subject to
availability of cellular and GPS signals). i
The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing shortcut
button S. Spoken commands are not
available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display. Call could not
be connected! appears in the COMAND
display. Confirm the message pressing W
(Y page 71).
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Call priority If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center Useful features
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representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective
button
for ending a telephone call
on the telephone keypad.
Destination Download to the COMAND
system i
The components

and operating principles
of the COMAND system can be found on
(Y page 69).
Destination Download allows you access to a
database of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
X Slide ZVÆ or rotate cVd to select Yes
menu item and confirm by pressing W.
The system calculates the route and
subsequently starts

the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send i
In order to utilize Search & Send your
vehicle must be equipped with Tele Aid,
Navigation, and an active Tele Aid
subscription.
“Search & Send” is a navigation destination
address entry service. A destination address
located using Google Maps ®
or Yahoo Local Maps
®
websites can be delivered via Tele Aid
directly to the Navigation system in your
vehicle.
Specify and Send a Destination Address
i Please refer to any specific instructions
provided by either website regarding
entering or sending an address. Each
website

functions differently and is subject
to change.
X Go to www.maps.google.com or
www.maps.yahoo.com and enter a
destination address in the address entry
field.
X Depending on which website you are using,
click on

the appropriate button to send the
destination address to your Tele Aid
account email address.
X Enter the email address you specified when
you activated your Tele Aid account in the
appropriate field when the “Send” dialog
box appears.
X Click “Send”.
Retrieve Destination Address
X Press the Tele Aid Information button to
begin the download of the destination
address to your vehicle's navigation
system.
i If you have sent more than one
destination address to your vehicle you
must make one Information call for each
destination address download.
X Select Yes when the message appears
asking if

you would like to start navigation.
This will open the start navigation screen.
X Select Start.
or
X Select No if you wish to save the
downloaded destination address in the
From Memory destination list for future
use. 358
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i
Destination addresses will download in
the same
order they were sent. If you have
multiple Mercedes-Benz vehicles equipped
with Tele Aid and active accounts, each
destination address sent will be retrievable
by all vehicles associated with the e-mail
address you specified for your Tele Aid
account.
Remote door unlock In case you have locked your vehicle
unintentionally
(e.g.

SmartKey inside vehicle),
and the reserve SmartKey is not available:
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367

(Canada only).
You will be asked to provide your password.
X Then return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting

Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”,

using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk lid handle was pulled for more
than 20 seconds before door unlock
authorization was received, you must wait
15 minutes before pulling the trunk lid
handle again. Remote door lock If you have forgotten to lock your vehicle and
are no longer near it, you can have it locked
remotely through the Customer Assistance
Center.
The vehicle can be remotely locked within
four
days

after the ignition has been switched
off.
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367

(Canada only).
You will be asked to provide your password.
When you are inside your vehicle the next
time and
switch on the ignition, the message
Tele Aid Doors Locked Remotely will
appear on the multifunction display.
i The remote door lock feature is available
if the relevant cellular phone network is
available and data connection is possible.
Automatic Maintenance Call Your vehicle is equipped with a feature that
considerably enhances vehicle care. Just
prior to reaching a vehicle maintenance
milestone, Tele Aid transmits important
vehicle maintenance information that alerts
your authorized Mercedes-Benz Center of
required service. This is automatic and does
not require driver intervention. This feature
allows your preferred Mercedes-Benz Center
to significantly improve the process of
arranging your service appointment and
ensures that your vehicle receives the best
possible care.
i
The Automatic Maintenance Call feature
is available if the relevant telephone
network is

available and data connection is
possible. Useful features
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X
If necessary, add engine oil.
For more information on engine oil, see
“Fuels, coolants, lubricants etc.”
(Y page 490).
For information on messages in the
multifunction display concerning engine oil,
see the “Practical hints” section
(Y page 444).
Checking engine oil level with the
control system On the CL 600 and CL 65 AMG you can check
the engine oil level with the control system.
i
The menu overview can be found on
(Y page 203).
X Switch on the ignition.
X Press = or ; on the multifunction
steering wheel to select the Service
menu.
X Press 9 or : on the multifunction
steering wheel to select Engine Oil
Level.
X Press a.
The following message appears in the
multifunction display:
Measuring
Engine Oil Level
Accurate Only
When Vehicle Is Level
One of the following messages will
subsequently appear in the multifunction
display:
R Engine Oil Level
OK
R Add 1.0 qts. Engine Oil
At Next Refueling
(Canada: 1.0 l)
R Add 1.5 qts. Engine Oil
At Next Refueling
(Canada: 1.5 l)
R Add 2.0 qts. Engine Oil
At Next Refueling (Canada:
2.0 l)
i If you want to interrupt the checking
procedure, press button % on the
multifunction steering wheel.
X If necessary, add engine oil.
For more information on engine oil, see
“Fuels, coolants, lubricants etc.”
(Y page 490).
Other display messages
If the
ignition is not switched on, the following
message appears in the multifunction
display:
For Engine Oil Level
Ignition Must be On
X Switch on the ignition.
Need More Time
to Check
Engine Oil Level
X If the engine is at operating temperature,
wait 5 minutes before repeating check
procedure.
X If the engine is not at operating
temperature yet,

you must wait 30 minutes
before checking oil.
If you see the message:
Engine Oil Level
Not Measurable
With Running Engine
X Turn off the engine.
X If the engine is at operating temperature,
wait 5 minutes before checking oil.
X If the engine is not at operating
temperature yet,

you must wait 30 minutes
before checking oil.
If there is excess engine oil with the engine at
normal operating temperature, the following
message appears in the multifunction
display:
Reduce
Engine Oil Level
X Have excess oil siphoned or drained off.
Contact an authorized Mercedes-Benz
Center. 370
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!
Excess oil must be siphoned or drained
off. It could cause damage to the engine
and emission control system not covered
by the Mercedes-Benz Limited Warranty.
For information on messages in the
multifunction display concerning engine oil,
see the “Practical hints” section
(Y page 444).
Adding engine oil !
Only use approved engine oils and oil
filters required for vehicles with
Maintenance System. For a listing of
approved engine oils and oil filters, contact
an authorized Mercedes-Benz Center or
visit www.mbusa.com (USA only).
The following will result in engine or
emission control system damage not
covered by the Mercedes-Benz Limited
Warranty:
R Using engine oils and oil filters of
specification other than those expressly
required for the Maintenance System.
R Changing of oil and oil filter at change
intervals longer than those called for by
the Maintenance System.
R Using any oil additives. Example illustration: CL 550 4MATIC Example illustration: CL 63 AMG
X
Unscrew filler cap : from filler neck.
X Add engine oil as required. Be careful not
to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.
! Excess oil must be siphoned or drained
off. It could cause damage to the engine
and emission control system not covered
by the Mercedes-Benz Limited Warranty.
X Screw filler cap : back on filler neck.
For more information on engine oil, see the
“Technical data” section ( Y page 490) and
(Y page 492). Transmission fluid level
The transmission fluid level does not need to
be checked. If you notice transmission fluid
loss or gearshifting malfunctions, have an
authorized Mercedes-Benz Center check the
transmission. Active Body Control (ABC) fluid level
Regular fluid level check is not required. If you
notice fluid leaks or malfunction messages in
the multifunction display, have an authorized
Mercedes-Benz Center check the ABC
system. Engine compartment
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Driving abroad
If you
plan to drive the vehicle outside the U.S.
or Canada, you should request dealer
network information for your destination from
any authorized Mercedes-Benz Center. Control and operation of radio
transmitter
Safety notes G
Warning!
Please do not forget that your primary
responsibility is

to drive the vehicle. A driver’s
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you choose to use the telephone 34
while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
mobile telephone while driving a vehicle.
Only operate the COMAND 34
(Cockpit
Management and Data System) if road,
weather and traffic conditions permit.
Otherwise, you may not be able to observe
traffic conditions and could endanger yourself
and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second. Emission control
Certain systems of the engine serve to keep
the toxic components of the exhaust gases
within permissible limits required by law.
These systems will function properly only
when maintained

strictly according to factory specifications. Any adjustments on the
engine should, therefore, be carried out only
by qualified Mercedes-Benz Center
authorized technicians.
Engine adjustments should not be altered in
any way. Moreover, the specified service
procedures must be carried out regularly
according to Mercedes-Benz servicing
requirements. For details refer to the
Maintenance Booklet.
G
Warning!
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not

run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times. Maintenance
Notes
The Maintenance System in your vehicle
tracks the distance driven and the time
elapsed since the last maintenance service.
It calculates

other maintenance service work
required, and calls for the next maintenance
service accordingly.
We strongly recommend that you have your
vehicle serviced at an authorized Mercedes-
Benz Center. Have it serviced in accordance
with the Maintenance Booklet at the times
called for by the maintenance service
indicator.
i Failure to have the vehicle maintained in
accordance with the Maintenance Booklet
and maintenance service indicator at the
designated times/mileage will result in
34 Observe all legal requirements. Maintenance
401
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Visually check for oil leaks. If there are no
obvious
oil
leaks, drive to the nearest service
station to refill your engine oil to the required
level.
For information on approved engine oils
contact an authorized Mercedes-Benz Center
or visit www.mbusa.com (USA only). !
Engine oil level warnings should not be
ignored. Extended driving with the symbol
displayed could result in serious engine
damage that is not covered by the
Mercedes-Benz Limited Warranty. Display messages
Possible causes/consequences and
X Solutions4 Engine
Oil Level
Cannot Be
Measured CL 600 and CL 65 AMG only:
The measuring system is malfunctioning.
X
Have the measuring system checked at an authorized
Mercedes-Benz Center. 4 Engine
Oil Level
Too High CL 600 and CL 65 AMG only:
You have added too much engine oil. There is a risk of
damaging the engine or the catalytic converter.
X
Have oil siphoned or drained off. Observe all legal
requirements with respect to its disposal. 4 Engine
Oil Level
Low Stop
Vehicle
Turn
Engine Off CL 600 and CL 65 AMG only:
The engine oil level is too low. There is a danger of engine
damage.
X
Stop the vehicle in a safe location or as soon as it is safe
to do so.
X Turn off the engine.
X Engage the parking brake.
X Add engine oil ( Y page 371) and check the engine oil level
(
Y page 369). C The fuel level is low.
X
Refuel at the next gas station. 8 Reserve
Fuel The fuel level has dropped below the reserve mark.
X
Refuel at the next gas station. 7 Gas Cap
Loose A loss of pressure has been detected in the fuel system. The
fuel cap may not be closed properly or the fuel system may
be leaking.
X
Check the fuel cap ( Y page 367).
X If it is not closed properly: Close the fuel cap.
X If it is closed properly: Have the fuel system checked at
an authorized Mercedes-Benz Center. Vehicle status messages in the multifunction display
445
Practical hints
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