1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually (Y page 213).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
iIf no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
XBriefly press on cover : to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover : after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
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XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk lid handle was pulled for more
than 20 seconds before door unlock
authorization was received, you must wait
15 minutes before pulling the trunk lid
handle again.
Remote door lock
If you have forgotten to lock your vehicle and
are no longer near it, you can have it locked
remotely through the Customer Assistance
Center.
The vehicle can be remotely locked within
four days after the ignition has been switched
off.
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.
When you are inside your vehicle the next
time and switch on the ignition, the message
Tele Aid Doors locked by remote
control will appear on the multifunction
display.
i The remote door lock feature is available
if the relevant cellular phone network is
available and data connection is possible.
Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.XPass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically.
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
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iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any
interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1.This device may not cause interference,
and
2. this device must accept any
interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Floormats
GWarning!
Whenever you are using a floormat, make sure
there is enough clearance and that the
floormat is securely fastened.
The floormat should always be securely
fastened using the fastening equipment.
Before driving off, check that the floormat is
securely in place and adjust it if necessary. A
loose floormat could slip and hinder proper
functioning of the pedals.
Do not place several floormats on top of each
other as this may impair pedal movement.
XMove the driver’s seat as far to the rear as
possible.
XRemoving: Pull floormat off of retainer
pins ;.
XInstalling: Press floormat eyelets : onto
retainer pins ;.
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Vehicle equipment
i This Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
The first 1000 miles (1500 km)
The more cautiously you treat your vehicle
during the break-in period, the more satisfied
you will be with its performance later on.
R Drive your vehicle during the first
1 000 miles (1 500 km) at varying but
moderate vehicle and engine speeds.
R During this period, avoid heavy loads (full
throttle driving) and excessive engine
speeds (no more than 2
/ 3 of maximum rpm
in each gear).
R Vehicles with automatic transmission:
- Select C as the preferred shift program
( Y page 111) for the first 1 000 miles
(1 500 km).
- Do not attempt to slow the vehicle down
by shifting to a lower gear using the gear
selector lever.
- Select gear ranges 3, 2 or 1
( Y page 111) only when driving at
moderate speeds (for hill driving).
- Avoid accelerating by kickdown.
R Vehicles with manual transmission:
Shift gears in a timely manner.
After 1 000 miles (1 500 km) you may
gradually increase vehicle and engine speeds
to the permissible maximum.
! Additional instructions for AMG vehicles:
R During the first 1 000 miles (1 500 km),
do not exceed a speed of 85 mph
(140 km/h).
R During this period, avoid engine speeds
above 4 500 rpm in each gear.
R Shift gears in a timely manner.
All of the above instructions, as may apply to
your vehicle type, also apply when driving the
first 1 000 miles (1 500 km) after the engine
or the rear differential has been replaced.
i Always obey applicable speed limits.
At the gas station
Refueling
GWarning!
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline!
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact. Extinguish all smoking materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health.
GWarning!
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gas to
spray back out when removing the fuel pump
nozzle, which could cause personal injury.
GWarning!
C 300 and C 300 Sport with automatic
transmission:
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For more information, see also “Practical
hints” ( Y page 305).XRemove the SmartKey from the starter
switch.
KEYLESS-GO: Open the driver’s door. This
puts the starter switch in position 0, same
as with the SmartKey removed from the
starter switch. The driver’s door then can
be closed again.XOpening: Press fuel filler flap : at the
point indicated by the arrow.XTurn fuel filler cap ; counterclockwise.XTake off fuel filler cap ;.
!
The fuel filler cap is tethered to the fuel
filler neck. Do not drop the cap. It could
damage the vehicle paint finish.
XPlace fuel filler cap ; in direction of arrow
into holder =.XFully insert filler nozzle unit and refuel.XOnly fill your tank until the filler nozzle unit
cuts out – do not top off or overfill .XClosing: Turn fuel filler cap ; clockwise
until it audibly engages.
i Close the fuel filler flap before locking the
vehicle. Otherwise the flap locking pin will
prevent closing the fuel filler flap.
XClose fuel filler flap :.
Check regularly and before a long trip
For information on quantities and
requirements of operating agents, see “Fuels,
coolants, lubricants, etc.” ( Y page 349).
Check the following:
R Engine oil level ( Y page 225)
R Tire inflation pressure ( Y page 232)
R Coolant level ( Y page 227)
R Vehicle lighting ( Y page 313)
R
Washer system and headlamp cleaning
system ( Y page 228)
R Brake fluid ( Y page 228)
Engine compartment
Hood
GWarning!
Do not pull the release lever while the vehicle
is in motion. Otherwise the hood could be
forced open by passing air flow.
This could cause the hood to come loose and
injure you and/or others.
Opening
GWarning!
Do not open the hood when the engine is
overheated. You could be seriously injured.
Observe the coolant temperature gauge to
determine whether the engine may be
overheated. If you see flames or smoke
coming from the engine compartment, move
away from the vehicle. Wait until the engine
has cooled. If necessary, call the fire
department.
GWarning!
You could be injured when the hood is open –
even when the engine is turned off.
Parts of the engine can become very hot. To
prevent burns, let the engine cool completely
before touching any components on the
vehicle. Comply with all relevant safety
precautions.
GWarning!
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running.
The radiator fan may continue to run for
approximately 30 seconds or may even
restart after the engine has been turned off.
Stay clear of fan blades.
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GWarning!
The engine is equipped with a transistorized
ignition system. Because of the high voltage
it is dangerous to touch any components
(ignition coils, spark plug sockets, diagnostic
socket) of the ignition system
Rwith the engine running
Rwhile starting the engine
Rwhen the ignition is switched on and the
engine is turned manually
XPull hood lock release lever :.
The hood is unlocked.
! Never open the hood if the wiper arms are
folded forward away from the windshield.
Otherwise the windshield wipers or the
hood could be damaged.
XPush handle ; under the hood upwards.XPull up on the hood and then release it.
The hood will be held open at shoulder
height by gas-filled struts automatically.
ClosingGWarning!
When closing the hood, use extreme caution
not to catch hands or fingers. Be careful that
you do not close the hood on anyone.
Make sure the hood is securely engaged
before driving off. Do not continue driving if
the hood can no longer engage after an
accident, for example. The hood could
otherwise come loose while the vehicle is in
motion and injure you and/or others.
XLet the hood drop from a height of
approximately 8 in (20 cm).
XCheck to make sure the hood is fully
closed.
If you can raise the hood at a point above
the headlamps, then it is not properly
closed. Open it again and let it drop with
somewhat greater force.
Engine oil
The amount of oil your engine consumes will
depend on a number of factors, including
driving style. Increased oil consumption can
occur when the vehicle is new or the vehicle
is driven frequently at higher engine speeds.
Engine oil consumption checks should only
be made after the vehicle break-in period.
! Do not use any special lubricant additives,
as these may damage the drive assemblies.
Using special additives not approved by
Mercedes-Benz may cause damage not
covered by the Mercedes-Benz Limited
Warranty.
For further information contact an
authorized Mercedes-Benz Center.
Notes on checking engine oil level
When checking the oil level
Rthe vehicle must be parked on level ground
Rwith the engine at operating temperature,
the vehicle must have been stationary for
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C 63 AMG
XUnscrew filler cap : from filler neck.XAdd engine oil as required. Be careful not
to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.
! Excess oil must be siphoned or drained
off. It could cause damage to the engine
and emission control system not covered
by the Mercedes-Benz Limited Warranty.
XScrew filler cap : back on filler neck.
For more information on engine oil, see the
“Technical data” section (Y page 349) and
(Y page 353).
Transmission fluid level
Vehicles with automatic transmission:
The transmission fluid level does not need to
be checked. If you notice transmission fluid
loss or gearshifting malfunctions, have an
authorized Mercedes-Benz Center check the
transmission.
Coolant level
The engine coolant is a mixture of water and
anticorrosion/antifreeze.
When checking the coolant level, the vehicle
must be parked on level ground, and the
coolant temperature must be below 158‡
(70†).
GWarning!
In order to avoid any potentially serious burns:
RUse extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature gauge indicates
that the coolant is overheated.
RDo not remove the cap on the coolant
expansion tank if the coolant temperature
is above 158‡ (70†). Allow the engine to
cool down before removing the cap. The
coolant expansion tank contains hot fluid
and is under pressure.
RUsing a rag, slowly open the cap
approximately 1/2 turn counterclockwise
to relieve excess pressure. If opened
immediately, scalding hot fluid and steam
will be blown out under pressure.
RDo not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts.
XUsing a rag, slowly open cap :
approximately 1/2 turn counterclockwise
to relieve excess pressure.
XContinue turning cap : counterclockwise
and remove it.
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The coolant level is correct if the level
Rfor cold coolant: reaches marking bar
= in coolant expansion tank ;
Rfor warm coolant: is approximately 0.6 in
(1.5 cm) higher
XAdd coolant as required.XScrew cap : back on and tighten it.
For more information on coolant, see the
“Technical data” section (Y page 351) and
(Y page 356).
Washer system and headlamp
cleaning system
GWarning!
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engine parts, because it may
ignite and burn. You could be seriously
burned.
! Always use washer solvent/antifreeze
where temperatures may fall below
freezing point. Failure to do so could result
in damage to the washer system/fluid
reservoir.
! Only use washer fluid which is suitable for
plastic lenses. Improper washer fluid can
damage the plastic lenses of the
headlamps.
! Do not use distilled or deionized water in
the washer fluid reservoir. Otherwise, the
washer fluid level sensor could be
damaged.
Fluid for the washer system and the headlamp
cleaning system is supplied from the washer
fluid reservoir.
During all seasons, use MB Windshield
Washer Concentrate “MB SummerFit”. Mix it
with water or premixed washer solvent/
antifreeze depending on the ambient
temperature (Y page 358).
XOpening washer fluid reservoir: Pull tab
of cap : upwards.
XRefill the washer fluid reservoir.XClosing washer fluid reservoir: Press
cap : onto filler hole until it engages.
For more information, see “Washer system
and headlamp cleaning system”
(Y page 352).
Brake fluid level
! If you find that the brake fluid in the brake
fluid reservoir has fallen to the minimum
mark or below, have the brake system
checked for brake pad thickness and leaks
immediately. Contact an authorized
Mercedes-Benz Center immediately. Do
not add brake fluid as this will not solve the
problem. For more information, see
“Practical hints”.
When checking the brake fluid level, the
vehicle must be parked on level ground.
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