2010 MERCEDES-BENZ C350S service

Our company and staff congratulate you on
the purchase of your new Mercedes-Benz.
Your selection of our product is a
demonstration of your trust in our company
name. Furthermore, it exemplifies your desire
to own an automobile that will be as easy as
possible to operate and will provide years of
service.
Your Mercedes-Benz represents the efforts of
many skilled engineers and craftsmen. To
help assure your driving pleasure, and also
the safety of you and your passengers, we ask
you to make a small investment of time:
R Please read this manual carefully, then
return it to your vehicle where it will be
handy for your reference.
R Please follow the recommendations
contained in this manual. They are
designed to acquaint you with the
operation of your Mercedes-Benz.
R Please pay attention to the warnings and
cautions contained in this manual. They are
designed to help improve the safety of the
vehicle operator and occupants.
We extend our best wishes for many miles of
safe, pleasurable driving.
Mercedes-Benz USA, LLC
A Daimler Company2045845381 É2045845381zËÍ
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Locking/unlocking from inside ........75
SmartKey ......................................... 70
Central locking/unlocking switch ..... 75
Certification label .............................. 332
Children in the vehicle
Air bags ........................................... 37
BabySmart™ air bag deactivation
system ............................................. 46
Child safety locks (rear doors) .........59
Child seat anchors – LATCH-type
(ISOFIX) ........................................... 58
Indicator lamp, front passenger
front air bag off (Canada only) .........46
Indicator lamp, front passenger
front air bag off (USA only) ..............42
Infant and child restraint systems .... 55
ISOFIX (Child seat anchors –
LATCH-type) ..................................... 58
OCS (Occupant Classification
System) ........................................... 42
Override switch ................................ 59
Safety notes ..................................... 54
Tether anchorage points ..................57
Top tether ........................................ 57
Child safety
see Children in the vehicle
Child seat anchors – LATCH-type
(ISOFIX) see Children in the vehicle
Chrome-plated exhaust tip,
cleaning .............................................. 266
Cigarette lighter ................................ 209
Clear button ....................................... 142
Climate control system
Air conditioning ............................. 191
Air conditioning refrigerant ............354
Air distribution ............................... 194
Air recirculation mode ...................195
Air volume ..................................... 194
Automatic mode ............................ 192
Deactivating system ......................191
Front defroster .............................. 194
Maximum cooling MAX COOL ........195
Temperature .................................. 192
Clock ............................................ 29, 132
Cockpit ................................................. 27
Cold tire inflation pressure .............. 250
Collapsible wheel chock ................... 269COMAND system
see separate COMAND system
operating instructions
Combination gauge ............................. 28
Combination switch ............................ 93
Compass ............................................ 210
Control system .................................. 118
Multifunction display .....................120
Multifunction steering wheel .........118
Resetting to factory settings ..........130
Control system menus ...................... 121
AMG ............................................... 123
Audio ............................................. 126
Navi ............................................... 126
Service ........................................... 129
Settings ......................................... 130
Telephone ...................................... 128
Trip ................................................ 121
Control system submenus
Convenience .................................. 135
Instrument cluster .........................131
Lighting .......................................... 133
Time/Date ..................................... 132
Vehicle ........................................... 135
Convenience submenu
Easy-entry/exit feature .................. 136
Fold-in function for exterior rear
view mirrors ................................... 136
Coolant
Anticorrosion/antifreeze ...............357
Capacities ...................................... 351
Checking level ............................... 227
Messages in the multifunction
display ........................................... 288
Temperature gauge ........................ 117
Warning lamp ................................. 305
Coolant temperature gauge ............... 28
Corner-illuminating front fog
lamps .................................................... 94
Cruise control .................................... 180
Activating ....................................... 181
Canceling ....................................... 181
Changing the set speed .................182
Last stored speed ..........................183
Lever .............................................. 181
Messages in the multifunction
display ........................................... 2756Index204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 6

Resume function ............................ 183
Setting current speed ....................181
Cup holders ........................................ 207
Curb weight ....................................... 250
Customer Assistance Center (CAC) ... 23
Customer Relations Department ....... 23
D
Dashboard see Instrument cluster
Data recording ..................................... 23
Date, Setting ...................................... 133
Daytime running lamp mode .............. 91
Switching on or off ......................... 133
Deep water
see Standing water
Defogging (windshield) ..................... 195
Defroster
Front (Climate control system) ......194
Rear window .................................. 196
Delayed shut-off
Exterior lamps ................................ 134
Interior lighting .............................. 135
Department of Transportation
see DOT
Difficulties
While driving .................................. 104
With starting .................................. 102
Dimensions (vehicle)
see Vehicle specification
Direction of rotation (tires) .............. 242
Displays
Maintenance service indicator .......259
Messages in the multifunction
display ........................................... 270
Multifunction display .....................120
Symbol messages ..........................279
Text messages ............................... 272
Trip computer ................................ 121
Vehicle status message memory ...129
Vehicle system settings .................130
Door control panel .............................. 33
Door handles ........................................ 33
Doors
Child safety locks ............................ 59
Locking/unlocking (KEYLESS-GO) ...71
Locking/unlocking (SmartKey) ........70
Messages in the multifunction
display ........................................... 286
Opening from inside ......................... 74
Remote door lock (Tele Aid) ........... 216
Remote door unlock (Tele Aid) .......215
Unlocking (Mechanical key) ...........309
DOT (Department of
Transportation) .................................. 250
Drinking and driving ......................... 254
Driving
Abroad ........................................... 257
Hydroplaning ................................. 257
Instructions ........................... 101, 254
In winter ........................................ 253
Problems ....................................... 104
Safety systems ................................ 60
Systems ......................................... 180
Through standing water .................257
Driving and parking
Safety notes .................................. 101
Driving off .................................. 103, 257
Driving safety systems ....................... 60
ABS .................................................. 61
Adaptive Brake ................................ 62
BAS .................................................. 61
EBP .................................................. 62
ESP ®
................................................ 62
ETS/4-ETS ....................................... 63
Driving systems
All-wheel drive (4MATIC) ................ 183
Cruise control ................................ 180
Dynamic handling package with
sport driving mode .........................184
Hill-start assist system ..................183
Parktronic system ..........................185
Rear view camera .......................... 188
Driving tips, automatic
transmission ...................................... 110
Dynamic handling package with
sport driving mode ............................ 184
E
E85 (ethanol fuel) .............................. 355
Easy-entry/exit feature .............. 85, 136
EBP (Electronic Brake
Proportioning) ...................................... 62
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Messages in the multifunction
display ........................................... 286
Opening, trunk ................................. 75
Opening and closing the power
tilt/sliding sunroof or the
panorama roof ................................. 99
Opening and closing the windows .... 99
Remote control ................................ 70
Replacing ......................................... 74
Replacing batteries ........................312
Restoring to factory setting .......71, 73
Selective setting ........................71, 73
Starter switch positions ...................77
KEYLESS-GO
Starter switch positions ...................78
Kickdown ........................................... 110
Kickdown (manual shift program) ... 115
Kilopascal (air pressure unit) ........... 251
Knee bag .............................................. 40
L
Labels
Certification ................................... 332
Emission control information .........333
Tire and Loading Information
placard ........................................... 238
Tire inflation pressure ....................231
Lamps, exterior
Exterior lamp switch ........................90
Front .............................................. 314
Messages in the multifunction
display ........................................... 292
Rear ............................................... 314
Switching on/off .............................. 90
Lamps, indicator and warning
ABS .......................................... 29, 298
Brakes ..................................... 28, 298
Center console ................................ 31
Coolant .................................... 28, 305
Engine malfunction ..................28, 305
ESP ®
........................................ 28, 302
ESP ®
OFF ................................ 28, 303
Fog lamps ........................................ 92
Front fog lamps ................................ 28
Front passenger front air bag off
(Canada only) .......................... 46, 307
Front passenger front air bag off
(USA only) ................................ 42, 308
Fuel tank reserve .....................28, 304
High-beam headlamps ...............28, 93
Instrument cluster ...................28, 297
Low-beam headlamps ................28, 91
Low tire pressure/TPMS
malfunction telltale ..................28, 306
Rear fog lamp .................................. 28
Seat belt telltale ................29, 51, 301
SRS .................................... 28, 36, 302
Turn signals ..................................... 28
LATCH-type child seat anchors (ISOFIX)
see Children in the vehicle
License plate lamps
Messages in the multifunction
display ........................................... 294
Light alloy wheels, cleaning ............. 265
Lighter see Cigarette lighter
Lighting ................................................ 90
Daytime running lamp mode ............91
Exterior ............................................ 90
Interior ............................................. 95
Limp-home mode .............................. 116
Load index (tires) ...................... 246, 251
Loading see Vehicle loading
Locator lighting ................................. 134
Locking the vehicle
KEYLESS-GO .................................... 71
Manually ........................................ 310
SmartKey ......................................... 70
Loss of
Key .................................................. 73
Service and Warranty Information
booklet .......................................... 332
Low-beam headlamps ......................... 91
Exterior lamp switch ........................90
Replacing bulbs ............................. 314
Switching on .................................... 91
Lubricants .......................................... 349
Lumbar support ................................... 82Index11204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 11

M
Maintenance ........................................ 21
Maintenance System
Service indicator display ................259
Service indicator message .............259
Service term exceeded ..................259
Manual headlamp mode (Low-
beam headlamps) ................................ 91
Manual shift program ....................... 113
Manual transmission ........................ 107
Gearshift lever ............................... 107
Hill-start assist system ..................183
Maximum engine speed
see Vehicle specification
Maximum loaded vehicle weight ..... 251
Maximum load rating (tires) ............. 251
Maximum permissible tire
inflation pressure .............................. 251
Mechanical key see Key, Mechanical
Media interface ................................. 205
Memory function ................................. 89
Menus see Control system menus
Minispare wheel
see Spare wheel
Mirrors .................................................. 86
Auto-dimming rear view mirrors ....... 87
Exterior rear view mirror parking
position ............................................ 87
Exterior rear view mirrors ................86
Interior rear view mirror ...................86
Memory function .............................. 89
Power-folding exterior rear view
mirrors ............................................. 88
Vanity mirror .................................. 208
MON (Motor Octane Number) .......... 354
Motor Octane Number see MON
MP3 mode .......................................... 158
Multifunction display ........................ 120
Symbol messages ..........................279
Text messages ............................... 272
Vehicle status messages ...............270
Multifunction display messages
ABS ....................................... 280, 281
Active headlamps .......................... 292Advanced TPMS ............................. 277
Air bags ......................................... 272
Alternator ...................................... 290
Backrests ....................................... 286
Battery ........................................... 290
Brake fluid ..................................... 282
Brake pads ..................................... 279
Child seat ...................................... 275
Coolant .......................................... 288
Corner-illuminating front fog
lamps ............................................. 295
Cruise control ................................ 275
Doors ............................................. 286
EBP ................................................ 281
Engine oil ....................................... 291
ESP ®
............................. 280, 281, 283
Fog lamps .............................. 292, 294
Front passenger front air bag ........272
Gas cap .......................................... 291
High-beam lamps ........................... 293
Hood .............................................. 286
License plate lamps .......................294
Light sensor ................................... 294
Low-beam lamps ............................ 294
Parking brake ................................ 281
Parking lamps ................................ 293
Power steering ............................... 288
Reserve fuel ................................... 291
Reverse lamp ................................. 292
Side marker lamps .........................293
SmartKey ....................................... 286
SmartKey with KEYLESS-GO ..........286
SRS ................................................ 284
Tail lamps ...................................... 295
Tele Aid .......................................... 284
Tire inflation pressure ............276, 296
Tire pressure monitor ....................277
Tires ...................................... 276, 296
Trunk ............................................. 286
Turn signals ................................... 296
Multifunction steering wheel
Adjustment ...................................... 84
Buttons .......................................... 118
Cleaning ......................................... 265
Easy-entry/exit feature ...........85, 136
Gearshift control ............................ 112
Memory function .............................. 89
Overview .......................................... 2912Index204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 12

N
Navigation system see Separate operating instructions
Navi menu .......................................... 126
NECK-PRO active front head
restraints ............................................. 52
Resetting ....................................... 311
Nets, parcel ....................................... 203
Normal occupant weight .................. 251
Number, vehicle identification
(VIN) ................................................... 333
O
Occupant Classification System see OCS (Occupant Classification
System)
Occupant distribution ....................... 251
Occupant safety
Air bags ........................................... 37
BabySmart™ .................................... 46
Children and air bags .......................37
Children in the vehicle .....................54
Child seat anchors – LATCH-type
(ISOFIX) ........................................... 58
Fastening the seat belts ................... 50
Front passenger front air bag off
indicator lamp (Canada
only) ........................................ 46, 307
Front passenger front air bag off
indicator lamp (USA only) ........42, 308
Infant and child restraint systems .... 55
Introduction ..................................... 36
ISOFIX (Child seat anchors –
LATCH-type) ..................................... 58
OCS (Occupant Classification
System) ........................................... 42
Seat belts .................................. 39, 48
OCS (Occupant Classification
System) ................................................ 42
Self-test ........................................... 46
Odometer ........................................... 121
Oil, oil level see Engine oil
On-board computer
see Control system
One-touch gearshifting ..................... 112
Operating safety .................................. 22
Ornamental moldings, cleaning ....... 263
Overhead control panel ...................... 32
P
Paintwork, cleaning .......................... 261
Paintwork code ................................. 333
Panic alarm .......................................... 60
Panorama roof with power tilt/
sliding panel ...................................... 200
Cleaning ......................................... 264
Operation ....................................... 200
Roller sunblinds ............................. 199
Synchronizing ................................ 201
Parcel nets ......................................... 203
Parking ............................................... 105
Parktronic system ..........................185
Parking brake .................................... 105
Messages in the multifunction
display ........................................... 281
Parking position
Exterior rear view mirrors ................87
Transmission position ....................109
Parktronic system
Cleaning system sensors ...............263
Malfunction .................................... 187
Minimum distance .........................186
Sensor range ................................. 185
Switching on/off ........................... 187
System sensors ............................. 185
Warning indicators .........................186
Parts service ...................................... 332
PASS AIR BAG OFF indicator lamp
(Canada only) see Front passenger front air bag
off indicator lamp (Canada only)
PASS AIR BAG OFF indicator lamp
(USA only) see Front passenger front air bag
off indicator lamp (USA only)
Passenger safety
see Occupant safety
Pedals ................................................. 254
Pelvis air bags ..................................... 41
Phone see Telephone
Plastic parts, cleaning ...................... 265
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Satellite radio .................................... 152
Seat belt force limiter ......................... 52
Seat belts ............................................. 48
Children in the vehicle .....................54
Cleaning ......................................... 265
Fastening ......................................... 50
Height adjustment ...........................51
Proper use of ................................... 49
Safety guidelines ............................. 39
Safety notes ..................................... 48
Telltale ........................................... 301
Seat heating ......................................... 84
Seating capacity ................................ 239
Seats ..................................................... 79
Adjustment ...................................... 79
Easy-entry/exit feature ....................85
Heating ............................................ 84
Memory function .............................. 89
Messages in the multifunction
display ........................................... 286
Split rear seat bench .....................204
Securing cargo
Cargo tie-down rings ...................... 203
Selective setting
see Key, SmartKey
Selector lever
see Gear selector lever
Self-test
BabySmart™ .................................... 47
OCS (Occupant Classification
System) ........................................... 46
Tele Aid .......................................... 212
Service
see Maintenance
Service, parts .................................... 332
Service and warranty information ..... 20
Service intervals see Maintenance System, Service
indicator message
Service life (tires) .............................. 243
Service menu ..................................... 129
Settings
Factory setting (KEYLESS-GO) .........73
Factory setting (SmartKey) ..............71
Memory function .............................. 89
Menu ............................................. 130Selective setting (KEYLESS-GO) .......73
Selective setting (SmartKey) ............71
Shelf below rear window, cleaning .. 265
Side impact air bags ........................... 41
Side marker lamps
Cleaning lenses ............................. 263
Messages in the multifunction
display ........................................... 293
Replacing bulbs ............................. 314
Sidewall (tires) .................................. 252
SmartKey see Key, SmartKey
SmartKey with KEYLESS-GO
see Key, SmartKey
Snow chains ...................................... 253
Snow tires see Winter tires
Spare wheel ....................................... 344
Mounting ....................................... 318
Storage location ............................ 270
Speedometer ....................................... 28
Speed settings
Cruise control ................................ 181
Resume function ............................ 183
SRS (Supplemental Restraint System)
Indicator lamp ......................... 36, 302
Messages in the multifunction
display ........................................... 284
Standing water, driving through ...... 257
Starter switch positions
KEYLESS-GO .................................... 78
SmartKey ......................................... 77
Starting difficulties (engine) ............ 102
Starting the engine ........................... 101
Steering column see Multifunction steering wheel,
Adjustment
Steering wheel
see Multifunction steering wheel
Steering wheel gearshift control ..... 112
Stolen Vehicle Recovery Services ... 216
Storage compartments ..................... 205
Storing tires ....................................... 244
Sunroof see Power tilt/sliding sunroof
Sunshade
Rear window .................................. 208Index15204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 15

Sun visors .......................................... 208
T
Tachometer .................................. 28, 117
Overspeed range ........................... 117
Tail lamps ........................................... 314
Cleaning lenses ............................. 263
Messages in the multifunction
display ........................................... 295
Replacing bulbs ............................. 314
Tar stains ........................................... 261
Technical data
Air conditioning refrigerant ....352, 354
Brake fluid ............................. 351, 354
Capacities fuels, coolants,
lubricants etc. ................................ 349
Coolant .................................. 351, 356
Engine oil additives ........................353
Engine oils ............................. 350, 353
Fuel requirements .......................... 354
Gasoline additives .......................... 355
Identification labels .......................332
Premium unleaded gasoline ...........354
Rims and tires ................................ 344
Spare wheel ................................... 349
Vehicle specification C 250 ...........334
Vehicle specification
C 250 4MATIC ............................... 335
Vehicle specification
C 250 4MATIC Sport ...................... 336
Vehicle specification C 250 Sport .. 334
Vehicle specification C 300 ...........337
Vehicle specification
C 300 4MATIC ............................... 339
Vehicle specification
C 300 4MATIC Sport ...................... 340
Vehicle specification C 300 Sport .. 338
Vehicle specification C 350 ...........341
Vehicle specification
C 350 4MATIC ............................... 343
Vehicle specification C 350 Sport .. 342
Vehicle specification C 63 AMG ..... 343
Washer and headlamp cleaning
system ................................... 352, 358
Technical data (dimensions)
see Vehicle specification
Technical data (electrical system)
see Vehicle specification
Technical data (engine)
see Vehicle specification
Technical data (weights)
see Vehicle specification
Tele Aid ............................................... 211
Emergency calls ............................. 212
Information button .........................215
Initiating an emergency call
manually ........................................ 213
Messages in the multifunction
display ........................................... 284
Remote door lock .......................... 216
Remote door unlock ......................215
Roadside Assistance button ..........214
Search & Send ............................... 215
SOS button .................................... 213
Stolen Vehicle Recovery Services ..216
System self-test ............................. 212
Telephone .......................................... 167
Answering/ending a call ................128
Call lists ......................................... 176
Emergency calls “911” ..................173
Hands-free microphone ...................33
Making calls ................................... 177
Menu ............................................. 128
Operation ....................................... 128
Phone book ........................... 128, 174
Redialing ........................................ 129
Temperature
Coolant .......................................... 117
Interior temperature ......................192
Outside .......................................... 118
Tether anchorage points
see Children in the vehicle
Tie-down rings ................................... 203
Tightening torque
Wheels ........................................... 321
Time setting ....................................... 132
TIN (Tire Identification Number) ...... 252
Tire and Loading Information
placard ............................................... 238
Tire and loading terminology ........... 250
Tire Identification Number see TIN 16Index204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 16