
DTC Description Possible Causes Action U0100-82
Lost Communication With
ECM/PCM "A" - Alive /
sequence counter
incorrect / not updated
Alive counter fault
Check Engine Control Module for stored DTCs U0100-83
Lost Communication With
ECM/PCM "A" - Value of
signal protection
calculation incorrect
Checksum fault
Check Engine Control Module for stored DTCs U0100-87
Lost Communication With
ECM/PCM "A" - Missing
message
CAN Timeout
NOTE: Do NOT install a new Engine Control Module
if an Engine Control Module Timeout DTC is only logged in
the Transmission Control Module, the failure is NOT with
the Engine Control Module
Check Engine Control Module for stored DTCs.
Check CAN Bus Circuit for fault U0103-82
Lost Communication With
Gear Shift Control Module
A - Alive / sequence
counter incorrect / not updated
Alive counter fault
Check Transmission Shift Module for stored DTCs.
Check CAN Bus Circuit for fault U0103-83
Lost Communication With
Gear Shift Control Module
A - Value of signal
protection calculation
incorrect
Checksum fault
Check Transmission Shift Module for stored DTCs.
Check CAN Bus Circuit for fault U0103-87
Lost Communication With
Gear Shift Control Module
A - Missing message
CAN Timeout
Check Transmission Shift Module for stored DTCs.
Check CAN Bus Circuit for fault U0122-82
Lost Communication With
Vehicle Dynamics Control
Module - Alive /
sequence counter
incorrect / not updated
Alive counter fault
Check Dynamic Stability Control (ABS) for stored
DTCs. Check CAN Bus Circuit for fault U0122-83
Lost Communication With
Vehicle Dynamics Control
Module - Value of signal
protection calculation
incorrect
Checksum fault
Check Dynamic Stability Control (ABS) for stored
DTCs. Check CAN Bus Circuit for fault U0122-87
Lost Communication With
Vehicle Dynamics Control
Module - Missing message
CAN Timeout
Check Dynamic Stability Control (ABS) for stored
DTCs. Check CAN Bus Circuit for fault U0126-00
Lost Communication With
Steering Angle Sensor
Module - No sub type
information
Lost Communication With
Steering Angle Sensor
Module
Check SAS for stored DTCs. Check CAN Bus Circuit
for fault U0128-87
Lost Communication With
Park Brake Control
Module - Missing message
CAN timeout electronic
parking brake module
Check Electronic Parking Brake Module (EPB) for
stored DTCs. Check CAN Bus Circuit for fault U0140-82
Lost Communication With
Body Control Module -
Alive / sequence counter
incorrect / not updated
Alive counter fault
Check Central Junction Box for stored DTCs. Check
CAN Bus Circuit for fault U0140-83
Lost Communication With
Body Control Module -
Value of signal protection
calculation incorrect
Checksum fault
Check Central Junction Box for stored DTCs. Check
CAN Bus Circuit for fault U0140-87
Lost Communication With
Body Control Module -
Missing message
CAN Timeout
Check Central Junction Box for stored DTCs. Check
CAN Bus Circuit for fault U0155-87
Lost Communication With
Instrument Panel Cluster
(IPC) Control Module - Missing message
CAN timeout instrument
cluster
Check Instrument Cluster for stored DTCs. Check
CAN Bus Circuit for fault U0300-68
Control Module - Event
information
Transmission software
does not match vehicle
network
Check Central Junction Box software level, Check
Transmission Control Module Software level,
Update software as required using the
manufacturer approved process

DTC Description Possible Causes Action U0401-08
Invalid Data Received
From ECM/PCM A - Bus
Signal Message Failures
Inaccurate engine speed,
torque information
Check Engine Control Module for stored DTCs,
Check CAN Bus circuit for faults U0401-68
Invalid Data Received
from ECM/PCM A - Event
information
Inaccurate engine speed,
torque information
Check Engine Control Module for stored DTCs.
Check CAN Bus Circuit for fault U0401-86
Invalid Data Received
from ECM/PCM A - Signal
Invalid
Inaccurate engine speed,
torque information
Check Engine Control Module for stored DTCs.
Check CAN Bus Circuit for fault U0404-68
Invalid Data Received
from Gear Shift Control
Module A - Event
information
Incorrect CAN data
received from
Transmission Shift
Module
Check Transmission Shift Module for stored DTCs.
Refer to Circuit diagrams and check CAN and LIN
Bus for Circuit fault U0404-81
Invalid Data Received
from Gear Shift Control
Module A - Invalid Serial
Data Received
Incorrect LIN data
received from
Transmission Shift
Module
Check Transmission Shift Module for stored DTCs.
Refer to Circuit diagrams and check CAN and LIN
Bus for Circuit fault U0416-68
Invalid Data Received
From Vehicle Dynamics
Control Module - Event
information
Event information brake
information
Check Engine Control Module for stored DTCs.
Check CAN Bus Circuit for fault U0422-68
Invalid Data Received
From Body Control
Module - Event
information
Event information invalid
Power mode information
Check Central Junction Box for stored DTCs. Check
CAN Bus Circuit for fault U101B-87
Lost Communication With
GSM - Multiple Bus -
Missing message
Missing message lost
communication with
Transmission Shift
Module (multiple Bus)
Check Transmission Shift Module for stored DTCs.
Refer to Circuit diagrams and check CAN and LIN
Bus for Circuit fault U3000-49
Control Module - Internal
electronic failure
Internal electronic failure
Suspect the Transmission Control Module. Install a
new Transmission Control Module as required,
refer to the warranty policy and procedures manual
if a module/component is suspect. U3000-4B
Control Module - Circuit
resistance above
threshold
Internal electronic failure
Check and correct oil level. Check hydraulic flow
through oil cooler and pipe circuit for restriction or
blockage. If no restrictions found, suspect the
Transmission Control Module. Install a new
Transmission Control Module as required, refer to
the warranty policy and procedures manual if a
module/component is suspect. U3000-81
Control Module - Invalid
serial data received
Vehicle or Engine type
signal incorrect from
Central Junction Box or
incorrect Transmission
Control Module software
installed
Reflash the Transmission Control Module using the
manufacturer approved process U3001-94
Control Module Improper
Shutdown - Unexpected
operation
Control Module Improper
Shutdown (voltage
related)
Check Engine Control Module For Power
(alternator) faults. Check Power and Ground
Circuit and Battery for fault. Clear DTCs. Road
Test. If DTC reoccurs suspect the Transmission
Control Module. Install a new Transmission Control
Module as required, refer to the warranty policy
and procedures manual if a module/component is
suspect.

Jacking and Lifting - Jacking
Description and Operation
Safety Precautions Published: 11-May-2011
WARNING: The jack provided with the vehicle is intended to be used in an emergency for changing a deflated tire. To
avoid damage to the vehicle, never use the jack to raise the vehicle for any other purpose. Refer to the Driver Handbook when
using the jack supplied with the vehicle. Failure to follow these instructions may result in personal injury.
The following safety precautions must be observed when raising the vehicle to carry out service operations:
Never rely on a jack alone to support a vehicle. Always use suitable vehicle stands to provide rigid support.
When working beneath a vehicle, whenever possible use a vehicle hoist instead of a jack and vehicle stands.
Make sure that the vehicle is standing on firm, level ground before using a jack.
Do not rely on the parking brake alone; chock the wheels and put the automatic transmission into Park if possible.
Check that any lifting equipment used has adequate capacity for the load being lifted and is in correct working order.

Vehicle Support Points
Vehicle Recovery
NOTE: Prior to vehicle recovery, make sure the vehicle keys are available and the security system is disarmed.
Vehicle recovery methods are:
By flat-bed transporter.
By rear suspended tow.
By rear suspended tow.
Transporter or Trailer Recovery
When the vehicle is being recovered by transporter or trailer:
The parking brake must be applied and the wheels chocked.
The gear selector lever must be in Neutral. Do not select Park on automatic transmission vehicles, as the parking lock
mechanism may be damaged by the forward and backward rocking motion of the vehicle.
The vehicle must be securely tied down to the transporter or trailer.

Rear Suspended Tow
When the vehicle is being recovered by rear suspended tow:
The ignition key must be removed from the ignition switch to lock the steering.
The rear wheels must be correctly positioned in the lifting cradle and securely tied down.
Emergency Towing
WARNING: If the engine is not running, the steering will become heavy and the force necessary to effectively apply the
brakes will be greatly increased.
CAUTION: A vehicle with a defective transmission must be towed by rear suspended tow.
When the vehicle is being towed on its own wheels:
Local regulations for the towing of vehicles must be followed. In some countries the registration number of the towing
vehicle and an 'On Tow' sign or warning triangle must be displayed at the rear of the towed vehicle.
The gear selector lever must be in Neutral.
The ignition switch must be in position II to release the steering lock and make the direction indicators, horn and stop
lamps operate.
A distance of 0,8 km (0.5 mile) must not be exceeded.
A speed of 48 km/h (30 mph) must not be exceeded.
The tow rope must be attached to the front towing eye. www.JagDocs.com

Noise Conditions
Gear noise is typically a howling or whining due to gear damage or incorrect bearing preload. It can occur at various
speeds and driving conditions, or it can be continuous
Chuckle is a particular rattling noise that sounds like a stick against the spokes of a spinning bicycle wheel. It occurs
while decelerating from approximately 64 km/h (40 miles/h) and can usually be heard all the way to a stop. The
frequency varies with vehicle speed
Knock is very similar to chuckle, though it may be louder and occurs on acceleration or deceleration. The tear down will
disclose what has to be corrected
Check and rule out tires, exhaust and trim items before disassembling the transmission to diagnose and correct gear noise.
The noises described under Road Test usually have specific causes that can be diagnosed by observation as the unit is
disassembled. The initial clues are the type of noise heard on the road test and the driving conditions.
Vibration Conditions
wear. NOTE: New Constant Velocity (CV) joints should not be installed unless disassembly and inspection revealed unusual
Clicking, popping or grinding noises may be caused by the following:
Cut or damaged CV joint boots resulting in inadequate or contaminated lubricant in the outboard or inboard CV joint
bearing housings
Loose CV joint boot clamps
Another component contacting the rear drive half shaft
Worn, damaged or incorrectly installed wheel bearing, suspension or brake component
Vibration at highway speeds may be caused by the following:
Out-of-balance front or rear wheels
Out-of-round tires
Driveline imbalance
Driveline run-out (alignment)
NOTE: Rear drive half shafts are not balanced and are not likely to contribute to rotational vibration disturbance.
Shudder or vibration during acceleration (including from rest) may be caused by the following:
Driveline alignment
Excessively worn or damaged outboard or inboard CV joint bearing housing
Excessively high CV joint operating angles caused by incorrect ride height. Check ride height, verify correct spring rate
and check items under Inoperative Conditions
Excessively worn driveshaft components
Leakage Conditions
1. Inspect the CV joint boots for evidence of cracks, tears or splits.
2. Inspect the underbody for any indication of grease splatter in the vicinity of the rear drive half shaft, outboard and
inboard CV joint boot locations, which is an indication of CV joint boot or CV joint boot clamp damage.
3. Inspect the inboard CV joint bearing housing seal for leakage.
Inoperative Conditions
If a CV joint or rear drive half shaft pull-out occurs, check the following:
suspension components for correct location, damage or wear
bushings for wear
subframe for damage
bent or worn components
- Stabilizer bar link
- Left-hand rear suspension lower arm and bushing
- Right-hand rear suspension lower arm and bushing
- Rear wheel hub and rear drive half shaft
Road Test
A gear-driven unit will produce a certain amount of noise. Some noise is acceptable and may be audible at certain speeds or
under various driving conditions as on a newly paved blacktop road. The slight noise is in no way detrimental and must be
considered normal.
The road test and customer interview (if available) provide information needed to identify the condition and give direction to
the correct starting point for diagnosis.
1. Make notes throughout the diagnosis routine. Make sure to write down even the smallest piece of information, because

it may turn out to be the most important.
2. Do not touch anything until a road test and a thorough visual inspection of the vehicle have been carried out. Leave the
tire pressures and vehicle load just where they were when the condition was first observed. Adjusting tire pressures,
vehicle load or making other adjustments may reduce the conditions intensity to a point where it cannot be identified
clearly. It may also inject something new into the system, preventing correct diagnosis.
3. Make a visual inspection as part of the preliminary diagnosis routine, writing down anything that does not look right.
Note tire pressures, but do not adjust them yet. Note leaking fluids, loose nuts and bolts, or bright spots where
components may be rubbing against each other. Check the luggage compartment for unusual loads.
4. Road test the vehicle and define the condition by reproducing it several times during the road test.
5. Carry out the Road Test Quick Checks as soon as the condition is reproduced. This will identify the correct diagnostic
procedure. Carry out the Road Test Quick Checks more than once to verify they are providing a valid result. Remember,
the Road Test Quick Checks may not tell where the concern is, but they will tell where it is not.
Road Test Quick Checks
1. 24-80 km/h (15-50 miles/h): With light acceleration, a moaning noise is heard and possibly a vibration is felt in the
front floor pan. It is usually worse at a particular engine speed and at a particular throttle setting during acceleration at
that speed. It may also produce a moaning sound, depending on what component is causing it. Refer to Tip-In Moan in
the Symptom Chart.
2. Acceleration/deceleration: With slow acceleration and deceleration, a shake is sometimes noticed in the steering
wheel/column, seats, front floor pan, front door trim panel or front end sheet metal. It is a low frequency vibration
(around 9-15 cycles per second). It may or may not be increased by applying brakes lightly. Refer to Idle Boom/Shake
/Vibration in the Symptom Chart.
3. High speed: A vibration is felt in the front floor pan or seats with no visible shake, but with an accompanying sound or
rumble, buzz, hum, drone or booming noise. Coast with the clutch pedal depressed or shift control selector lever in
neutral and engine idling. If vibration is still evident, it may be related to wheels, tires, front brake discs, wheel hubs
or front wheel bearings. Refer to High Speed Shake in the Symptom Chart.
4. Engine rpm sensitive: A vibration is felt whenever the engine reaches a particular rpm. It will disappear in neutral
coasts. The vibration can be duplicated by operating the engine at the problem rpm while the vehicle is stationary. It
can be caused by any component, from the accessory drive belt to the torque converter which turns at engine speed
when the vehicle is stopped. Refer to High Speed Shake in the Symptom Chart.
5. Noise/vibration while turning: Clicking, popping, or grinding noises may be due to a worn, damaged, or incorrectly
installed front wheel bearing, rear drive half shaft or CV joint.
6. Noise/vibration that is road speed relative: This noise/vibration can be diagnosed independent of engine speed or gear
selected (engine speed varies but torque and road speed remain constant). The cause may be a rear drive
axle/differential whine.
Road Conditions
An experienced technician will always establish a route that will be used for all NVH diagnosis road tests. The road selected
should be reasonably smooth, level and free of undulations (unless a particular condition needs to be identified). A smooth
asphalt road that allows driving over a range of speeds is best. Gravel or bumpy roads are unsuitable because of the additional
road noise produced. Once the route is established and consistently used, the road noise variable is eliminated from the test
results.
NOTE: Some concerns may be apparent only on smooth asphalt roads.
If a customer complains of a noise or vibration on a particular road and only on a particular road, the source of the concern
may be the road surface. If possible, try to test the vehicle on the same type of road.
Vehicle Preparation
Carry out a thorough visual inspection of the vehicle before carrying out the road test. Note anything which is unusual. Do not
repair or adjust any condition until the road test is carried out, unless the vehicle is inoperative or the condition could pose a
hazard to the technician.
After verifying the condition has been corrected, make sure all components removed have been installed.
Lift Test
After a road test, it is sometimes useful to do a similar test on a lift.
When carrying out the high-speed shake diagnosis or engine accessory vibration diagnosis on a lift, observe the following
precautions:
WARNING: If only one drive wheel is allowed to rotate, speed must be limited to 55 km/h (35 miles/h) indicated on the
speedometer since actual wheel speed will be twice that indicated on the speedometer. Speed exceeding 55 km/h (35 miles/h)
or allowing the drive wheel to hang unsupported could result in tire disintegration, differential failure, constant velocity joint

Front Suspension (204-01 Front Suspension, Description and Operation), Front Suspension (204-01 Front Suspension, Description and Operation), Rear Suspension (204-02 Rear Suspension, Description and Operation), Rear Suspension (204-02 Rear Suspension, Description and Operation), Rear Suspension (204-02 Rear Suspension, Description and Operation).
Inspection and Verification
1. Verify the customer concern by carrying out a road test on a smooth road. If any vibrations are apparent, refer to
section 100-04 Noise, Vibration and Harshness.
2. Visually inspect for obvious signs of damage and system integrity.
3. If an obvious cause for an observed or reported condition is found, correct the cause (if possible) before proceeding to
the next step.
4. If the fault is not visually evident, verify the symptom and refer to the following Symptom Chart.
Symptom Chart
Symptom Possible Sources Action Crabbing * Incorrect rear thrust angle. * Check the rear toe adjustment.
REFER to: Rear Toe Adjustment (204-00 Suspension System - General Information, General Procedures). * Front or rear suspension components.
* Inspect the front and rear suspension systems. Repair or
install new suspension components as necessary. * Drive axle damaged. * Install a new rear drive axle/differential.
REFER to: Axle Assembly - V6 3.0L Petrol (205-02 Rear Drive Axle/Differential, Removal and Installation). Drift/Pull * Unequal tire pressure.
* Check and adjust the tire pressures. Inspect the tire for
excessive wear.
REFER to: Specifications (204-04 Wheels and Tires, Specifications). * Incorrect wheel alignment.
* Check and adjust the wheel alignment. REFER to:
(204-00 Suspension System - General Information)
Front Toe Adjustment (General Procedures), Rear Toe Adjustment (General Procedures), Camber and Caster Adjustment (General Procedures). * Tires.
* Check and adjust the tire pressures. Inspect the tire for
excessive wear.
REFER to: Specifications (204-04 Wheels and Tires, Specifications). * Unevenly loaded or overloaded vehicle. * Notify the customer of incorrect vehicle loading. * Damaged steering components. * Check the steering system. * Brake drag. * Check the brakes.
REFER to: Brake System (206-00 Brake System - General Information, Diagnosis and Testing). Mechanical
Damaged tires
Wheel bearing(s)
Loose or damaged front or rear suspension components
Loose, damaged or missing suspension fastener(s)
Incorrect spring usage
Damaged or sagging spring(s)
Damaged or leaking shock absorber(s)
Damaged or leaking strut(s)
Worn or damaged suspension bushing(s)
Loose, worn or damaged steering system components
Damaged axle components Visual Inspection Chart