
Is 'Jaguar' identified in Bluetooth device list? Yes
Select device from list, then continue with diagnosis.GO to A3. No
Carry out further Bluetooth device search, to a maximum of 4 times, waiting approximately 20 seconds
between searches. If 'Jaguar' still not identified in Bluetooth device list, set ignition status to OFF, wait
approximately 30 seconds and set ignition status to ON. Carry out further Bluetooth device search, to a
maximum of 4 times, waiting approximately 20 seconds between searches. If 'Jaguar' still not identified in
Bluetooth device list, contact your local in market support for further assistance. A3: TELEPHONE HANDSET ERROR 1 Check for any error shown on the telephone handset when 'Jaguar' is selected from the Bluetooth device list. Was an error immediately shown on the telephone handset? Yes
Wait approximately 10 seconds then re-attempt selection, to a maximum of 4 times, waiting
approximately 10 seconds between each attempt. If error still being displayed, contact your local in
market support for assistance.
No
Enter PIN '1313' then continue with diagnosis.GO to A4. A4: PIN ENTRY STATUS 1 Check for successful PIN entry. Was PIN entry successful? Yes
GO to A5. No
Wait approximately 10 seconds then re-attempt PIN entry, to a maximum of 4 times, waiting
approximately 10 seconds between each attempt. If PIN entry is still un-successful, contact your local in
market support for assistance. A5: 'NO PHONE FITTED' DISPLAY 1 Carry out checks to determine if 'No Phone Fitted' is still shown on vehicle display. Is 'No Phone Fitted' still displayed? Yes
From the telephone handset, select the connect option for the 'Land Rover' device identified in the
Bluetooth device list. If 'No Phone Fitted' is still displayed, suspect a telephone handset fault. Carry out
Pinpoint test again using known good telephone handset.
No
The telephone is paired and connected to the system. No further action is required for this symptom.
PINPOINT TEST B : NOT AUTOMATICALLY CONNECTING TEST
CONDITIONS DETAILS/RESULTS/ACTIONS B1: BLUETOOTH MODULE PAIRED DEVICE LIST
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the bluetooth and auto connect
functions are activated and the telephone handset is placed within the vehicle cabin area. 1 Carry out checks to determine if the Customer telephone is shown in the Bluetooth Module paired device list. Is the Customer telephone in the Bluetooth Module paired device list?
Yes
GO to B2. No
Carry out Unable to Pair Pinpoint Test.GO to A. B2: CUSTOMER HANDSET PAIRED DEVICE LIST 1 Carry out checks to determine if the Bluetooth Module is shown in the Customer telephone paired device list. Is the Bluetooth Module in the Customer telephone paired device list?
Yes
GO to B3. No
Carry out Unable to Pair Pinpoint Test.GO to A. B3: CUSTOMER TELEPHONE IN POSITION 1 1 Carry out checks to determine if the Customer telephone is in position 1 in the Bluetooth Module paired device list. Is the Customer telephone in position 1?
Yes
GO to B4. No
Advise Customer that auto connection will only be attempted with the device that is shown in position 1
in Bluetooth Module paired device list. B4: CHECK FOR DTC B1A56-13 1 Using Manufacturer approved diagnostic system, check for DTC B1A56-13.

Is DTC B1A56-13 logged?
Yes
Carry out remedial actions as outlined in DTC Index. If symptom remains, contact your local in market
support for assistance.
No
GO to B5. B5: BLUETOOTH CONNECTION 1 Carry out checks to determine if Bluetooth connection icon is shown on Customer Bluetooth telephone screen but shows 'No Phone Fitted' on vehicle screen. Is Bluetooth connection icon shown on the Customer handset but 'No Phone Fitted' displayed on vehicle
screen?
Yes
GO to B9. No
GO to B6. B6: 'LAND ROVER' AUTHORISATION
NOTE: Some handsets may require operator intervention to manually authorise connection. 1 Carry out checks to determine if 'Land Rover' is authorised in the Customer Bluetooth telephone device list menu. Is 'Land Rover' authorised in the Customer Bluetooth telephone device list menu?
Yes
GO to B7. No
Advise customer that 'Land Rover' needs to be authorised in the Customer Bluetooth telephone device
list menu, or operator intervention may be required to manually authorise connection. B7: SEARCH FOR DEVICES SCREEN 1 Select the search for devices button on the vehicle display. Does pressing the search for devices button bring up the searching screen on the vehicle display?
Yes
Contact your local in market support for assistance.
No
GO to B8. B8: CYCLE IGNITION AND CHECK SEARCH FOR DEVICES SCREEN 1 Lock vehicle (wait 60s) before unlocking and turning Ignition status back to ON. Does pressing the search for devices button bring up the searching screen on the vehicle display?
Yes
No further action required for this Symptom. Possible intermitent fault.
No
Contact your local in market support for assistance. B9: PAIRED DEVICE 1 Check Customer telephone paired device list to establish which device the Customer telephone is connected to. Is the Customer telephone connected to the vehicle?
Yes
Lock vehicle (wait 60s) before unlocking and turning Ignition status back to ON. If Not Automatically
Connecting, contact you local in market support for assistance.
No
Using the Customer telephone controls, disconnect from the currently connected device and delete from
paired device list. Lock vehicle (wait for 60s) before unlocking and turning Igition status to ON. If Not Automatically Connecting, contact your local in market support for assistance.
PINPOINT TEST C : NO AUDIO TO THIRD PARTY TEST CONDITIONS DETAILS/RESULTS/ACTIONS C1: MICROPHONE DIAGNOSTIC TROUBLE CODES (DTCS)
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the telephone is placed within the
vehicle cabin area and is connected to the vehicle via bluetooth. 1 Using the Manufacturer approved diagnostic system, check for any logged microphone DTCs in Audio Front Control module. Is DTC B1D79-01 logged? Yes
Carry out diagnosis of electrical failure as advised in Action column of DTC Index.
No
Contact your local in market support for assistance.
PINPOINT TEST D : NO AUDIO FROM THIRD PARTY TEST CONDITIONS DETAILS/RESULTS/ACTIONS D1: 'IN CALL' DISPLAY

NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the telephone is placed within the
vehicle cabin area and is connected to the vehicle via bluetooth. 1 Carry out checks to determine if 'In Call' is shown on the vehicle display. Is vehicle display showing 'In Call'?
Yes
Contact your local in market support for assistance.
No
Call has ended. No further action is required for this symptom.
PINPOINT TEST E : NO AUDIO TEST CONDITIONS DETAILS/RESULTS/ACTIONS E1: AUDIO FROM THIRD PARTY
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the telephone is placed within the
vehicle cabin area and is connected to the vehicle via bluetooth. 1 Establish from Customer feedback/symptom if there is Audio from the Third Party. Is there Audio from the Third Party? Yes
GO to E2. No
Refer to the 'No Audio From Third Party' Pinpoint test.GO to D. E2: AUDIO TO THIRD PARTY 1 Establish from Customer feedback/symptom if there is Audio to the Third Party. Is there Audio to the Third Party? Yes
GO to E3. No
Refer to the 'No Audio To Third Party' Pinpoint test.GO to C. E3: CD OR RADIO AUDIO 1 Establish from Customer feedback/symptom if there is Audio from the CD or Radio. Is there Audio from the CD or Radio? Yes
GO to E4. No
Suspect MOST ring fault, refer to electrical circuit diagrams and check/rectify MOST ring as necessary. E4: TELEPHONE HANDSET AUDIO 1 Establish from Customer feedback/symptom if there is Audio from the telephone handset. Is there Audio from the telephone handset? Yes
Ensure vehicle is parked. Disconnect and reconnect handset. If issue not resolved, contact your
local in market support for assistance.
No
Contact you local in market support for assistance.

Published: 11-May-2011
Information and Entertainment System - General Information - Navigation
System
Diagnosis and Testing
Principle of Operation
For a detailed description of the Navigation System, refer to the relevant Description and Operation sections in the workshop
manual. REFER to: (415-01 Information and Entertainment System)
Navigation System (Description and Operation),
Navigation System (Description and Operation),
Navigation System (Description and Operation),
Video System (Description and Operation),
Video System (Description and Operation),
Video System (Description and Operation).
Inspection and Verification
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.
2. Visually inspect for obvious signs of damage and system integrity.
Visual Inspection
Mechanical Electrical
Information and entertainment module
Audio amplifier module
Integrated audio module
Portable audio interface module
Digital audio broadcast module
Integrated control panel
Touch screen display
Satellite radio module
Television module
Navigation system module
Telephone module
Compact disc player jammed, not loading
Scratched/dirty compact discs
Speakers
Fuses
Loose or corroded connector(s)
Information and entertainment module
Audio amplifier module
Integrated audio module
Portable audio interface module
Digital audio broadcast module
Integrated control panel
Touch screen display
Satellite radio module
Television module
Navigation system module
Telephone module
Speakers
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the relevant DTC Index.
DTC Index
Navigation System Module
CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part
number 3548-1358-00
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component.
Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan
tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give extra information read by
the manufacturer-approved diagnostic system).
When performing voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places and
with a current calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.

8 Clock spring 9 Steering wheel remote audio controls 10 Portable audio interface panel 11 Microphone 12 Touch-screen 13 Power amplifier 14 Diversity antenna module 15 IAM (integrated audio module) 16 DAB receiver/Satellite Radio receiver (Note: There is no co-axial link from the diversity antenna module to the satellite radio receiver) 17 Roof pod
Item Description 1 Navigation computer (Optional) 2 DAB (digital audio broadcasting) radio receiver (Optional - Europe only)

3 Satellite Radio digital receiver (Optional - NAS only) 4 Telephone control module (Optional) 5 Touch-screen 6 TV tuner (Optional) 7 Power amplifier (Not fitted to the Jaguar Sound System) 8 IAM (integrated audio module) 9 Portable audio module (Optional) 10 ICM (information control module)
AUDIO SYSTEM OPERATION System Operation
The components of the audio/infotainment system are all connected on the MOST (media orientated systems transport) ring.
The MOST (media orientated systems transport) ring is a fibre optic communications bus for multimedia applications. Audio
and control information is passed around the MOST (media orientated systems transport) ring and can be picked up by any of
the systems units. For example, radio station tuning/selection input by the vehicle user into the Touch-screen is sent along the
MOST (media orientated systems transport) ring and collected by the IAM (integrated audio module) which then selects the
requested radio station.
MOST (media orientated systems transport) technology uses a plastic optical fibre which forms a network connecting the audio
and multimedia system components. Each component in the ring is connected to the plastic optical fibre through a device
known as a FOT (fibre optical transceiver). Each FOT (fibre optical transceiver) has two optical connections; one connection is
sensitive to light and is the input, the second connection forms the light source and is the output. The system operates by
connecting the output from one FOT (fibre optical transceiver) to the input of another FOT (fibre optical transceiver).
The light signals are sent in one direction only and are formed in the following way:
Electrical signals are converted into an electrical current
The current then drives an LED (light emitting diode) in the FOT (fibre optical transceiver) to produce a high intensity
red light
The LED transmits the light through a fibre optic cable A photo diode in the FOT (fibre optical transceiver) at the opposite end of the fibre optic cable detects the light.
The following components may be connected to the MOST ring dependant on the vehicle equipment level:
IAM (integrated audio module)
Touch-screen
ICM (information control module)
DAB (digital audio broadcasting) radio receiver (Optional - Europe only)
Satellite radio digital receiver (Optional - NAS only)
Power amplifier (Not fitted to the Jaguar Sound System)
Portable audio module (Optional)
Telephone control module (Optional)
Navigation computer (Optional)
TV tuner (Optional)
NOTE: Do not view the red light directly
MOST is a synchronous network. A timing master supplies the clock information and all other devices on the network
synchronize their operation to this clock. The timing master for the MOST (media orientated systems transport) network on this
vehicle is the ICM (information control module). This unit also controls and manages the MOST (media orientated systems
transport) ring and the system components.
An Optical Bus tester is used in conjunction with the Jaguar diagnostic system to diagnose the MOST (media orientated
systems transport) system. The Optical Bus tester emits a visible, high intensity red light which can be connected into the ring
at any point to test the ring integrity. Disconnecting a MOST (media orientated systems transport) connector will reveal if the
high intensity red light is visible.
If a break occurs in the MOST (media orientated systems transport) ring fault codes are stored in the ICM (information control
module) which can be retrieved using the Jaguar diagnostic system equipment.
With reference to the audio system information and signal transfer the instrument cluster is the gateway between the high
and medium speed CAN bus communication protocols. The ICM (information control module) is the gateway between medium speed CAN and the MOST (media orientated systems transport) systems.
A typical example of information transfer is vehicle speed information from the ABS (anti-lock brake system) module used to
control the automatic volume control function. The vehicle speed information from the ABS module is sent on the high speed CAN network and collected by the instrument panel gateway. The signal is passed to the medium speed CAN network and onto the ICM (information control module) gateway. The ICM (information control module) calculates the volume adjustment
required. The corrected audio volume level signal is sent on the MOST (media orientated systems transport) network to the
IAM (integrated audio module) or Power amplifier (dependant on vehicle equipment level) for output to the speaker system.

systems.
A typical example of information transfer is vehicle speed information from the ABS (anti-lock brake system) module used to
control the automatic volume control function. The vehicle speed information from the ABS module is sent on the high speed
CAN network and collected by the instrument panel gateway. The signal is passed to the medium speed CAN network and onto the ICM gateway. The ICM calculates the volume adjustment required. The corrected audio volume level signal is sent on the
MOST network to the IAM or Power amplifier (dependant on vehicle equipment level) for output to the speaker system.
AUDIO SYSTEM USER CONTROLS
Touch-Screen
Item Description 1 Touch-screen 2 Home menu button 3 Touch-screen on/off button The Touch-screen forms the basis of the audio system. It communicates with the rest of the audio/infotainment system on the
MOST ring and allows control of the audio system and other infotainment systems from a single point.
The Touch-screen communicates with the IAM on the MOST ring and provides the primary user interface and display of the
audio system controls. No configuration procedure is required if the touch-screen is replaced.
Calibration of the Touch-screen using the Jaguar approved diagnostic equipment enables updates to be downloaded as new
technology becomes available or any fault concerns require software updates.
The touch-screen provides user control of the following systems:
System Functions Audio Radio display AM/FM or DAB, auxiliary and portable audio, digital TV or CD (compact disc) Climate
control Air conditioning, distribution, seats, heated steering wheel, automatic air recirculation Telephone Digit dialer, phone book, last ten calls (made, received, missed) Navigation Destination, stored locations, navigation setup, route options Vehicle
Security, parking, valet mode, trip computer, clock, brightness, contrast, system settings, vehicle settings, display settings

1 Touch-screen 2 CD load 3 CD load and eject slot 4 Seek up 5 Settings button 6 Audio system on/off and volume control 7 Audio source 8 Seek down 9 Eject The ICP duplicates many of the touch-screen audio user control features. Any volume setting made whilst in audio, TV, phone,
navigation or voice activation mode will be memorized for that system. The ICP communicates with the ICM on the medium
speed CAN. The ICM converts control/command signals from the ICP and then distributes the information onto the MOST system to the audio system and other information and entertainment systems.
No configuration procedure is required if the ICP is replaced. There is no option to calibrate the ICP using the Jaguar approved
diagnostic equipment. Integrated Control Panel
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