Message Other Warnings Reason Action CRUISE NOT
AVAILABLE None Speed control cannot be engaged.
A fault has occurred in the speed
control system. Diagnose fault
using an approved Jaguar Diagnostic System. RADAR SENSOR
BLOCKED None
The adaptive speed control radar
sensor has become dirty or obstructed. Remove obstruction or clean the
radar sensor. FORWARD ALERT
OFF None
Forward alert has been switched off.
No warning will be given for objects in
the vehicles forward direction. None FORWARD ALERT None
Forward alert has been switched on or
the gap settings have changed. None FORWARD ALERT
UNAVAILABLE None
Forward Alert and Emergency Brake
Assist are not available. Use an approved Jaguar
Diagnostic System to diagnose
fault.. Warning/Message Display
Warning and information messages are displayed in the central area of the LCD. When no messages are required, an analogue clock is present on the display. The message display language can be changed by the driver using a selection menu on the
Touch Screen Display (TSD). The following table shows the possible messages which can be displayed, other visual or audible
warnings and a description of the message.
Message Other Warnings Reason Action DSC ON
DSC warning indicator
flashes for a short time. Displayed for a short time when the DSC
switch is operated to activate the DSC system. None DSC OFF
DSC warning indicator
illuminated. Displayed for a short time when the DSC
switch is operated to de-activate the
DSC system. None TRAC DSC
DSC warning indicator
illuminated. Displayed for a short time when the DSC
switch is operated to activate the TRAC
DSC system. None DSC NOT
AVAILABLE DSC warning indicator
illuminated. A fault is present in the DSC system.
A fault has occurred in the DSC
system. Interrogate ABS (anti-lock
brake system) module for faults and
diagnose fault using an approved Jaguar Diagnostic System. BRAKE FLUID
LOW
Brake warning
indicator
illuminated.
Red warning triangle
illuminated in LCD. Brake fluid level has become low and
activated low level switch. Investigate fluid loss and check brake
system for leaks. Repair system as
required and replenish brake fluid
reservoir. ABS FAULT
ABS warning indicator
illuminated.
Amber warning
triangle illuminated
in LCD. A fault is present in the ABS system. Braking system will operate but ABS will not be available. A fault has occurred in the ABS system. Interrogate ABS module for faults and diagnose fault using an approved
Jaguar Diagnostic System. BRAKE ASSIST
FAULT Amber warning triangle
illuminated in LCD. A fault is present in the braking system
preventing brake assist operation.
Braking system will operate but brake
assist will not be available and
increased effort on the brake pedal may
be required. A fault has occurred in the brake assist
system. Interrogate ABS module for faults and diagnose fault using an
approved Jaguar Diagnostic System. EBD FAULT
Red warning triangle
illuminated in LCD. A fault is present in the braking system
preventing EBD operation. Braking
system will operate but EBD will not be
available. A fault has occurred in the EBD
system. Interrogate ABS module for faults and diagnose fault using an approved Jaguar Diagnostic System. ADAPTIVE
DYNAMICS FAULT Amber warning triangle
illuminated in LCD. A fault is present in the Computer
Active Technology Suspension (CATS) or
the Adaptive Dynamic Suspension
system. Suspension will default to the
'hard' setting. A fault has occurred in the CATS
system. Interrogate the CATS or
adaptive damping module for faults
and diagnose using an approved Jaguar Diagnostic System. PARK BRAKE
APPLIED None
Parking brake has been applied when
the vehicle moving at a speed 5 km/h (3 mph) or above. None PARK BRAKE
FAULT
Brake warning
indicator
illuminated.
Red warning triangle
illuminated in LCD. A fault is present in the parking brake
system. A fault has occurred in the parking
brake system. Interrogate the parking
brake module for faults and diagnose
using an approved Jaguar Diagnostic
System.
the secondary battery (if fitted) and passes through a grommet in the floorpan.
On new vehicles the primary battery positive terminal is fitted with a transit relay. The transit relay must removed using the
correct process detailed in the Pre Delivery Inspection (PDI) manual.
The battery negative terminal is fitted with a BMS control module. The control module is integral with the battery negative
cable and communicates with the GWM via a LIN bus connection. The battery condition information is passed to the GWM
which controls the generator output accordingly.
CAUTION: To avoid damage to the BMS control module, always use the body ground point in the engine compartment and
not the battery negative terminal when connecting a slave power supply.
Failure to use the recommended ground point will lead to the setting of a DTC. Incorrect information of battery condition will
be retained by the BMS control module due to the unmonitored current flow into the battery. The system will however,
recognize and compensate for the change in battery status after a period of time.
If a new battery is fitted, the BMS control module will require re-calibration using a Jaguar approved diagnostic system.
Replacement of the BMS control module requires no action as the control module will re-calibrate automatically.
SECONDARY BATTERY - DUAL BATTERY VEHICLES ONLY
The secondary battery is located in a tray on the next of the primary battery and is secured to the DBJB with a bracket. The
battery negative (-) terminal is connected via a cable to the vehicle body. The positive (+) terminal is connected by a cable to
the DBJB. The battery is vented via a tube which is connected with a T piece to the vent from the primary battery and passes
through a grommet in the floorpan.
The state of charge of the secondary battery is monitored by the Gateway Module (GWM).
BATTERY MONITORING SYSTEM (BMS)
The BMS (battery monitoring system) control module is located on the primary battery negative (-) terminal. The module is
located on the battery post and is clamped to the post with a bolt and nut.
The primary battery negative ground cable is connected to the BMS control module and is attached to a ground stud on the
vehicle body.
The BMS control module is connected into the vehicle wiring harness via a multiplug. The BMS control module receives a 12V
power supply direct from the primary battery positive terminal. A LIN (local interconnect network) bus connection provides
communication between the BMS control module and the ECM for control and monitoring of the primary battery current drain and state of charge.
The BMS control module measures battery current and voltage, which it communicates to ECM.
CAUTION: Due to the self-calibration routine, it is recommended that all power supply diagnostic testing is carried out
using the Jaguar approved diagnostic system rather than a digital multimeter.
The BMS control module is able to generate DTC (diagnostic trouble code)'s to help diagnose primary battery or generator
power supply issues. These DTC's can be read using the Jaguar approved diagnostic system. The Jaguar approved diagnostic
system can also be used to implement a primary battery and generator self test routine. For additional information, refer to
the Diagnosis and Testing section of the workshop manual.
If a fault is detected, the GWM (gateway module) will override the BMS control module.
The BMS control module DTC's can be used to help diagnose battery or generator power supply faults. The DTC's are stored in
GWM. The Jaguar approved diagnostic system has a process for an automated power supply diagnostic procedure. The
procedure provides a menu driven process to locate a fault in a logical sequence. The procedure uses the capability of the BMS
control module and generator LIN bus controlled functions to provide current flow information and will detect if the BMS control
module or generator are functioning correctly.
Is DTC B1A56-13 logged?
Yes
Carry out remedial actions as outlined in DTC Index. If symptom remains, contact your local in market
support for assistance.
No
GO to B5. B5: BLUETOOTH CONNECTION 1 Carry out checks to determine if Bluetooth connection icon is shown on Customer Bluetooth telephone screen but shows 'No Phone Fitted' on vehicle screen. Is Bluetooth connection icon shown on the Customer handset but 'No Phone Fitted' displayed on vehicle
screen?
Yes
GO to B9. No
GO to B6. B6: 'LAND ROVER' AUTHORISATION
NOTE: Some handsets may require operator intervention to manually authorise connection. 1 Carry out checks to determine if 'Land Rover' is authorised in the Customer Bluetooth telephone device list menu. Is 'Land Rover' authorised in the Customer Bluetooth telephone device list menu?
Yes
GO to B7. No
Advise customer that 'Land Rover' needs to be authorised in the Customer Bluetooth telephone device
list menu, or operator intervention may be required to manually authorise connection. B7: SEARCH FOR DEVICES SCREEN 1 Select the search for devices button on the vehicle display. Does pressing the search for devices button bring up the searching screen on the vehicle display?
Yes
Contact your local in market support for assistance.
No
GO to B8. B8: CYCLE IGNITION AND CHECK SEARCH FOR DEVICES SCREEN 1 Lock vehicle (wait 60s) before unlocking and turning Ignition status back to ON. Does pressing the search for devices button bring up the searching screen on the vehicle display?
Yes
No further action required for this Symptom. Possible intermitent fault.
No
Contact your local in market support for assistance. B9: PAIRED DEVICE 1 Check Customer telephone paired device list to establish which device the Customer telephone is connected to. Is the Customer telephone connected to the vehicle?
Yes
Lock vehicle (wait 60s) before unlocking and turning Ignition status back to ON. If Not Automatically
Connecting, contact you local in market support for assistance.
No
Using the Customer telephone controls, disconnect from the currently connected device and delete from
paired device list. Lock vehicle (wait for 60s) before unlocking and turning Igition status to ON. If Not Automatically Connecting, contact your local in market support for assistance.
PINPOINT TEST C : NO AUDIO TO THIRD PARTY TEST CONDITIONS DETAILS/RESULTS/ACTIONS C1: MICROPHONE DIAGNOSTIC TROUBLE CODES (DTCS)
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the telephone is placed within the
vehicle cabin area and is connected to the vehicle via bluetooth. 1 Using the Manufacturer approved diagnostic system, check for any logged microphone DTCs in Audio Front Control module. Is DTC B1D79-01 logged? Yes
Carry out diagnosis of electrical failure as advised in Action column of DTC Index.
No
Contact your local in market support for assistance.
PINPOINT TEST D : NO AUDIO FROM THIRD PARTY TEST CONDITIONS DETAILS/RESULTS/ACTIONS D1: 'IN CALL' DISPLAY
systems.
A typical example of information transfer is vehicle speed information from the ABS (anti-lock brake system) module used to
control the automatic volume control function. The vehicle speed information from the ABS module is sent on the high speed
CAN network and collected by the instrument panel gateway. The signal is passed to the medium speed CAN network and onto the ICM gateway. The ICM calculates the volume adjustment required. The corrected audio volume level signal is sent on the
MOST network to the IAM or Power amplifier (dependant on vehicle equipment level) for output to the speaker system.
AUDIO SYSTEM USER CONTROLS
Touch-Screen
Item Description 1 Touch-screen 2 Home menu button 3 Touch-screen on/off button The Touch-screen forms the basis of the audio system. It communicates with the rest of the audio/infotainment system on the
MOST ring and allows control of the audio system and other infotainment systems from a single point.
The Touch-screen communicates with the IAM on the MOST ring and provides the primary user interface and display of the
audio system controls. No configuration procedure is required if the touch-screen is replaced.
Calibration of the Touch-screen using the Jaguar approved diagnostic equipment enables updates to be downloaded as new
technology becomes available or any fault concerns require software updates.
The touch-screen provides user control of the following systems:
System Functions Audio Radio display AM/FM or DAB, auxiliary and portable audio, digital TV or CD (compact disc) Climate
control Air conditioning, distribution, seats, heated steering wheel, automatic air recirculation Telephone Digit dialer, phone book, last ten calls (made, received, missed) Navigation Destination, stored locations, navigation setup, route options Vehicle
Security, parking, valet mode, trip computer, clock, brightness, contrast, system settings, vehicle settings, display settings
Symptom Possible Cause Action unit's battery is not
holding charge and
requires replacement Unable to select specific
content on the iPOD® (ie: an
individual artist, album or
song)
Content/sound files
corrupted or incompatible
with the iPOD®
Check if files/content can be accessed by iPOD® when
it is disconnected from the audio input control module.
If fault persists, advise customer to renew or replace
the affected files iPOD® not recognised when
connected
The connected iPOD®
unit has crashed or frozen
See diagnostic procedures as specified in pinpoint test
A1 "Check The Operation Of The iPOD®" below GO to
Pinpoint Test A.
USB input or iPOD® input
faulty
First check operation of iPOD® playback. If iPOD®
operates normally but USB playback is faulty, then
follow diagnostic procedures as specified in pinpoint
test B GO to Pinpoint Test B. If iPOD® playback is faulty but USB playback operates
normally, then follow diagnostic procedures as
specified in pinpoint test A GO to Pinpoint Test A.
The auxiliary input may
be switched to bypass
mode
See diagnostic procedures as specified in pinpoint test
A5: "Check If The Bypass Switch On The Auxiliary
Input Unit Is Activated" below GO to Pinpoint Test A.
The auxiliary input unit is
faulty
See diagnostic procedures as specified in pinpoint test
A6 "Check The Operation Of The Auxiliary Input Unit"
below GO to Pinpoint Test A.
The connected iPOD®
unit's battery is flat and
requires charging
The connected iPOD®
unit's battery is not
holding charge and
requires replacement
See diagnostic procedures as specified in pinpoint test
A2 "Check The iPOD® Battery" below GO to Pinpoint
Test A.
The iPOD® unit is not
compatible with the audio
input control module
See diagnostic procedures as specified in pinpoint test
A4 "Check The iPOD® Is Compatible With The Audio
Input Control Module" below GO to Pinpoint Test A. iPOD® connector pins are
misaligned
The iPOD® dock cable is
faulty
Replace dock cable as required. To ensure optimum
compatibility, the cable with the white mini-DIN
connector - Part No C2S51762 - should be used iPOD® not working at all. If
reset, the system will work for
6 songs then cuts out again.
CDC button inoperative and
CD sometimes cuts off for 2-3
seconds
Optical cables/connectors
(if fitted) are not securely
installed
Optical cables/connectors
(if fitted) are faulty
Ensure the optical cables are routed appropriately to
avoid pinching the cable and with no excessive bends
or kinks. Ensure all connectors of the optical cables
are correctly secured. Replace any damaged or faulty
optical cables and/or connectors as required
If no CD changer is fitted, ensure that the optical
cables are configured in a closed loop so that the
optical circuit is intact iPOD® inoperative. Display
shows no magazine
The auxiliary input may
be switched to bypass
mode
See diagnostic procedures as specified in pinpoint test
A5: "Check If The Bypass Switch On The Auxiliary
Input Unit Is Activated" below GO to Pinpoint Test A. iPOD® inoperative. Display
shows menu for CD6 and has
to load all the tracks
Audio input control
module software requires
updating
Download and install the latest system software.
Software releases are available on the Dension
website - http://www.dension.com/jaguar/ Symptom Chart - USB Memory Stick/Storage Device Related Faults
Symptom Possible Cause Action No playback from memory
stick/storage device
Memory stick/storage
device configured or
connected incorrectly
If iPOD® operates normally but USB playback is faulty,
then follow diagnostic procedures as specified in pinpoint
test B GO to Pinpoint Test B.
Symptom Possible Cause Action Vehicle’s current position
mark turns independently
Electrical harness open/short
circuit, dis-connected
Component failure
Vehicle on a turntable in a parking
building GO to Pinpoint Test E. Car current position not
stable
Electrical harness open/short
circuit, dis-connected
Component failure GO to Pinpoint Test F. Map display is incomplete
Map disc contaminated/damaged
Electrical harness open/short
circuit, dis-connected
Incorrect market map disc
Component failure GO to Pinpoint Test G. No navigation voice guidance
Voice guidance soft key set to OFF
position
Volume level set too low
Component failure GO to Pinpoint Test H. No response to pressing
navigation menu
Interruption during map disc
update
Electrical harness open/short
circuit, dis-connected
Incorrect Navigation Control
Module (NCM) installed
Incorrect car configuration data
received GO to Pinpoint Test I. 'NO DVD PLEASE INSERT MAP
DVD' message is displayed
A disc other than the map disc is
inserted Insert the correct map disc 'UNABLE TO READ DATA
CONSULT YOUR DEALER'
message is displayed
DVD player abnormality Check and install a new Navigation Control Module
(NCM) as required. Refer to the new
module/component installation note at top of DTC
Index. 'UNABLE TO READ DATA TEMPERATURE IS TOO HIGH'
message is displayed
Operating temperature has been
exceeded
Navigation Control Module (NCM)
internal temperature is high Move the vehicle to a cool location, and turn the
engine OFF. Wait for a while, then verify conditions
again. If the temperature around the Navigation
Control Module (NCM) is high, take measures to lower
temperature 'UNABLE TO READ DVD
CORRECTLY CHECK IF THE
DVD IS DAMAGED OR DIRTY'
message is displayed
Check map disc for contamination,
deformation, cracks, scratches or
non-genuine disc Clean the map disc and retest, replace the map disc 'UNABLE TO READ DATA
CHECK IF MAP DVD IS
CORRECT' message is displayed
Incorrect DVD map disc is inserted Insert a map disc with the correct part number Pinpoint Tests
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval Program is in operation, prior to the
installation of a new module/component.
Navigation Diagnostic Screen Access
1. With the vehicle at rest, place the ignition switch in either "ACC", "ON", or start the engine.
2.On the "Menu" screen, press the top center of the screen for more than three seconds.
3. Enter the PIN code, and then touch "OK". 660: Diagnosis Menu screen 661: System Check screen (DTC code
verification screen) 662: GPS Information screen.
4. The diagnostics screen will be displayed.
PINPOINT TEST A : POOR SATELLITE RECEPTION www.JagDocs.com
TEST
CONDITIONS DETAILS/RESULTS/ACTIONS E1: VEHICLES CURRENT POSITION MARK TURNS INDEPENDENTLY 1 Determine if the ignition status was turned to Auxiliary or On, while the vehicle was in motion with steering turned such as after an engine stall. Was ignition status set to Auxiliary or On?
Yes
The angular speed of the vehicle at the time of the ignition status change will be logged as the standard
value. To re-set the standard value, turn ignition status to 'OFF' then to 'Auxiliary' or 'On' with the
vehicle stationary.
Re-test the vehicle.
No
Check and install a new Navigation Control Module (NCM) as required. Refer to the new module/component installation note at top of DTC Index.
PINPOINT TEST F : CAR CURRENT POSITION NOT STABLE TEST
CONDITIONS DETAILS/RESULTS/ACTIONS F1: SYSTEM CHECK FOR DTCS 1 Check the system for DTCs which may be logged. Are any system DTCs logged? Yes
Carry out repair actions to correct the DTCs logged.
Re-check the system for car current position not stable.
No
GO to F2. F2: VEHICLE SPEED INPUT CHECK 1 Select Vehicle Sensor from the navigation diagnostic menu screen (PIN code 660), check Current speed. The current speed must match the speedometer. From the Vehicle Sensor screen, does the current speed must match the speedometer? Yes
GO to F3. No
Carry out MOST ring circuit checks.
Check the Anti-Lock Brake System Module for related DTCs and refer to the relevant DTC Index.
Carry out network integrity tests using the manufacturer approved diagnostic system. Refer to electrical
circuit diagrams and check CAN circuits if required. Repair wiring harness as required. F3: CHECK NUMBER OF SATELLITES 1 From the navigation diagnostic GPS information screen (PIN code 662), check the number of satellites displayed. Is the number of satellites displayed on the screen 0? Yes
Carry out pinpoint test A "Poor Satellite Reception"
No
GO to F4. F4: CHECK IF SYMPTOMS ARE OCCURRING IN PARTICULAR LOCATIONS 1 Confirm if the 'car current position not stable' symptom is occurring in particular locations. Is the 'car current position not stable' symptom occurring in particular locations? Yes
Signal reflections from buildings or a particular location may be responsible.
No
Carry out pinpoint test A "Poor Satellite Reception"
PINPOINT TEST G : MAP DISPLAY IS INCOMPLETE TEST
CONDITIONS DETAILS/RESULTS/ACTIONS G1: SYSTEM CHECK FOR DTCS 1 Check the system for DTCs which may be logged. Are any system DTCs logged? Yes
Carry out repair actions to correct the DTCs logged.
Re-check the system for 'Map display is incomplete'.
No
GO to G2. G2: CHECK MAP DISC 1 Check map disc for contamination, deformation, cracks, scratches or non-genuine disc and correct market. module/component installation note at top of DTC Index.
Re-check the system.
Check the "Loading" button on the navigation diagnostics screen (PIN code 660) has been pressed, and "YES" has been selected. Has the "Loading" button on the navigation diagnostics screen been pressed, and has "YES" been selected? Yes
Check the correct map disc is inserted into the Navigation Control Module (NCM). Start the engine and
allow to idle for 15 minutesTurn the engine 'OFF', and then start the engine again.
No
Refer to electrical circuit diagrams and check integrity of navigation system wiring harness and
connectors.
GO to I4. I4: SYSTEM CHECK FOR DTCS 1 Check the system for DTCs which may be logged. Is DTC U300055 logged? Yes
Using the manufacturer approved diagnostic system check/amend the Car Configuration File parameter in
block 2, byte 127 to match vehicle market/specification. If the DTC remains check navigation system
module part number and ensure the correct component is installed to vehicle market/specification.
No
GO to I5. I5: NO RESPONSE TO PRESSING NAVIGATION MENU 1 Turn the engine 'OFF', wait for a moment, and then turn the engine 'ON' again. Does the navigation screen fail to display even if the navigation button is pressed? Yes
Check the HLDF is installed correctly.
Check the Navigation Control Module (NCM) is installed correctly.
No
Operation is normal. DTC Index
For a list of Diagnostic Trouble Codes (DTCs) that could be logged on this vehicle, please refer to Section 100-00.
REFER to: Diagnostic Trouble Code (DTC) Index - DTC: Navigation Control Module (NCM) (100-00, Description and Operation).