2010 JAGUAR XFR pinpoint

DTC Description Possible Causes Action B1C39-29
Key Lock Switch - Signal
invalid
Key lock switch signal invalid,
stuck/jammed
Switch held for longer than 20
seconds
Key lock switch circuit short to
ground (where connected)
Key lock switch failure
Central Junction Box fault
Refer to the electrical circuit diagrams and
the key lock switch circuit. Clear the DTC
and retest. If no other DTCs are present,
ignore this fault. If the DTC returns, suspect
an internal fault with the Central Junction
Box. Refer to the warranty policy and
procedures manual if a module is suspect B1D06-11
Left Turn Indicator -
Circuit short to ground
Left turn signal short circuit to
ground
Refer to the electrical circuit diagrams and
check left turn signal for short circuit to
ground B1D06-15
Left Turn Indicator -
Circuit short to battery
or open
Left turn signal short circuit to
power
Left turn signal high resistance,
open circuit
Refer to the electrical circuit diagrams and
check left turn signal for short circuit high
resistance, open circuit B1D07-11
Right Turn Indicator -
Circuit short to ground
Right turn signal short circuit to
ground
Refer to the electrical circuit diagrams and
check right turn signal for short circuit to
ground B1D07-15
Right Turn Indicator -
Circuit short to battery
or open
Right turn signal circuit short
circuit to power
Right turn signal circuit high
resistance, open circuit
Refer to the electrical circuit diagrams and
check right turn signal for short circuit high
resistance, open circuit B1D17-11 Battery Backed Sounder
- Circuit short to ground
Battery backed sounder
inclination sensor control circuit
- short to ground
Refer to the electrical circuit diagrams and
check battery backed sounder inclination
sensor control circuit for short to ground B1D18-11
Volumetric Sensor -
Circuit short to ground
Intrusion sensor module supply
circuit - short to ground
Carry out any pinpoint tests associated with
this DTC using the manufacturer approved
diagnostic system. Refer to the electrical
circuit diagrams and check intrusion sensor
module supply circuit for short to ground B1D97-96 Tilt Sensor - Component
internal failure
Component internal failure
Suspect the battery backed sounder, check
and install a new battery backed sounder as
required C1B14-11
Sensor Supply #1 -
Circuit short to ground
Short to ground
Refer to the electrical circuit diagrams and
test window sensor supply circuit for short
to ground C1B14-15
Sensor Supply #1 -
Circuit short to battery
or open
Short to power or open circuit
Refer to the electrical circuit diagrams and
test window sensor supply circuit for short
to power or open circuit C1B15-11 Sensor Supply Voltage A
- Circuit short to ground
Position sensor supply circuit
short to ground
Position sensor fault
Refer to the electrical circuit diagrams and
check the position sensor supply circuit
between the rear door module and the
window motor. If the problem persists,
renew the window motor C1B15-15 Sensor Supply Voltage A
- Circuit short to battery
or open
Position sensor supply circuit
short to power or open circuit
Position sensor fault
Refer to the electrical circuit diagrams and
check the position sensor supply circuit
between the rear door module and the
window motor. If the problem persists,
renew the window motor P1624-13
Anti-Theft System -
Circuit open
RJB anti-theft signal circuit -
open circuit
Refer to the electrical circuit diagrams and
check RJB anti-theft signal circuit for open
circuit

Navigation System - Navigation System
Diagnosis and Testing

Inspection and Verification Published: 15-Jul-2014

CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTES:


If a control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty
Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation of a new
module/component.


When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with
an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into
account.


Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
1. Verify the customer concern.

2. Visually inspect for obvious signs of damage, water ingress and system integrity.

Visual Inspection
Mechanical Electrical
Navigation system DVD player Mechanism
Navigation system display
Navigation system module
GPS antenna
Wiring harness for damage and corrosion
ABS Module
Electrical connector(s)
Audio unit
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.

Symptom Chart

Symptom Possible Cause Action Poor satellite reception
Electrical harness open/short
circuit, dis-connected
Component failure
No reception from satellite GO to Pinpoint Test A. Map disc will not insert/eject
Electrical harness open/short
circuit, dis-connected
Component failure
Map disc failure GO to Pinpoint Test B. Black screen (navigation map
screen does not display)
Electrical harness open/short
circuit, dis-connected
Component failure
GVIF cable GO to Pinpoint Test C. Navigation map screen color
is abnormal
Electrical harness open/short
circuit, dis-connected
Component failure
GVIF cable GO to Pinpoint Test D.

Symptom Possible Cause Action Vehicle’s current position
mark turns independently
Electrical harness open/short
circuit, dis-connected
Component failure
Vehicle on a turntable in a parking
building GO to Pinpoint Test E. Car current position not
stable
Electrical harness open/short
circuit, dis-connected
Component failure GO to Pinpoint Test F. Map display is incomplete
Map disc contaminated/damaged
Electrical harness open/short
circuit, dis-connected
Incorrect market map disc
Component failure GO to Pinpoint Test G. No navigation voice guidance
Voice guidance soft key set to OFF
position
Volume level set too low
Component failure GO to Pinpoint Test H. No response to pressing
navigation menu
Interruption during map disc
update
Electrical harness open/short
circuit, dis-connected
Incorrect Navigation Control
Module (NCM) installed
Incorrect car configuration data
received GO to Pinpoint Test I. 'NO DVD PLEASE INSERT MAP
DVD' message is displayed
A disc other than the map disc is
inserted Insert the correct map disc 'UNABLE TO READ DATA
CONSULT YOUR DEALER'
message is displayed
DVD player abnormality Check and install a new Navigation Control Module
(NCM) as required. Refer to the new
module/component installation note at top of DTC
Index. 'UNABLE TO READ DATA TEMPERATURE IS TOO HIGH'
message is displayed
Operating temperature has been
exceeded
Navigation Control Module (NCM)
internal temperature is high Move the vehicle to a cool location, and turn the
engine OFF. Wait for a while, then verify conditions
again. If the temperature around the Navigation
Control Module (NCM) is high, take measures to lower
temperature 'UNABLE TO READ DVD
CORRECTLY CHECK IF THE
DVD IS DAMAGED OR DIRTY'
message is displayed
Check map disc for contamination,
deformation, cracks, scratches or
non-genuine disc Clean the map disc and retest, replace the map disc 'UNABLE TO READ DATA
CHECK IF MAP DVD IS
CORRECT' message is displayed
Incorrect DVD map disc is inserted Insert a map disc with the correct part number Pinpoint Tests

NOTES:


If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval Program is in operation, prior to the
installation of a new module/component.


Navigation Diagnostic Screen Access

1. With the vehicle at rest, place the ignition switch in either "ACC", "ON", or start the engine.
2.On the "Menu" screen, press the top center of the screen for more than three seconds.
3. Enter the PIN code, and then touch "OK". 660: Diagnosis Menu screen 661: System Check screen (DTC code
verification screen) 662: GPS Information screen.
4. The diagnostics screen will be displayed.

PINPOINT TEST A : POOR SATELLITE RECEPTION www.JagDocs.com

PINPOINT TEST B : MAP DISC WILL NOT INSERT/EJECT
NOTE: Ensure the parking brake is applied, and ignition status is set to Auxiliary or ON. TEST
CONDITIONS DETAILS/RESULTS/ACTIONS B1: CHECK NAVIGATION DISC SLOT SHUTTER 1 Check the navigation map disc slot shutter is open. Is the navigation map disc slot shutter is open? Yes
GO to B2. No
Open the map disc slot shutter.
GO to B2. B2: CHECK NAVIGATION MAP DISC WILL INSERT/EJECT 1 Check that it is possible to insert/eject navigation map disc. Is it possible to insert/eject navigation map disc? Yes
Operation is normal.
No
Refer to the electrical circuit diagrams and check power supply and ground connections to the Navigation
Control Module (NCM). If power supply and ground connections are good, install a new Navigation Control
Module (NCM) as required. Refer to the new module/component installation note at top of DTC Index.
PINPOINT TEST C : BLACK SCREEN (NAVIGATION MAP SCREEN DOES NOT DISPLAY)
NOTE: Ensure the parking brake is applied, and ignition status is set to Auxiliary or ON. TEST
CONDITIONS DETAILS/RESULTS/ACTIONS C1: CHECK SCREEN SAVER FUNCTION 1 Check the screen saver function operation. Does the screen saver function operate? Yes
Press the display panel button.GO to C2. No
GO to C2. C2: CHECK DISPLAY BACKLIGHT 1 Check the display backlight operation. Does the display backlight operate? Yes
Refer to the electrical circuit diagrams and check the GVIF cable between Navigation Control Module
(NCM) and HLDF screen is properly connected.
If the GVIF cable between Navigation Control Module (NCM) and HLDF screen is properly connected, check
and install a new GVIF cable as required. Refer to the new module/component installation note at top of
DTC Index.
If the GVIF cable between Navigation Control Module (NCM) and HLDF screen is properly connected and
NOT damaged, check and install a new Navigation Control Module (NCM) as required. Refer to the new
module/component installation note at top of DTC Index.
Re-check the system.
No
Check the HLDF display.
Re-check the system.
PINPOINT TEST D : NAVIGATION MAP SCREEN COLOUR IS ABNORMAL TEST
CONDITIONS DETAILS/RESULTS/ACTIONS D1: COLOUR BAR CHECK 1 Carry out the display diagnostics 'colour bar check' (PIN code 660). Are the results of the display diagnostics 'colour bar check' normal? Yes
Check the HLDF display.
Re-check the system.
No
Check the condition of the map disc for dirt or scratches.
Refer to the electrical circuit diagrams and check the GVIF cable between Navigation Control Module
(NCM) and HLDF screen is properly connected.
If the GVIF cable between Navigation Control Module (NCM) and HLDF screen is properly connected, check
and install a new GVIF cable as required. Refer to the new module/component installation note at top of
DTC Index.
If the GVIF cable between Navigation Control Module (NCM) and HLDF screen is properly connected and
NOT damaged, check and install a new Navigation Control Module (NCM) as required. Refer to the new

TEST
CONDITIONS DETAILS/RESULTS/ACTIONS E1: VEHICLES CURRENT POSITION MARK TURNS INDEPENDENTLY 1 Determine if the ignition status was turned to Auxiliary or On, while the vehicle was in motion with steering turned such as after an engine stall. Was ignition status set to Auxiliary or On?
Yes
The angular speed of the vehicle at the time of the ignition status change will be logged as the standard
value. To re-set the standard value, turn ignition status to 'OFF' then to 'Auxiliary' or 'On' with the
vehicle stationary.
Re-test the vehicle.
No
Check and install a new Navigation Control Module (NCM) as required. Refer to the new module/component installation note at top of DTC Index.
PINPOINT TEST F : CAR CURRENT POSITION NOT STABLE TEST
CONDITIONS DETAILS/RESULTS/ACTIONS F1: SYSTEM CHECK FOR DTCS 1 Check the system for DTCs which may be logged. Are any system DTCs logged? Yes
Carry out repair actions to correct the DTCs logged.
Re-check the system for car current position not stable.
No
GO to F2. F2: VEHICLE SPEED INPUT CHECK 1 Select Vehicle Sensor from the navigation diagnostic menu screen (PIN code 660), check Current speed. The current speed must match the speedometer. From the Vehicle Sensor screen, does the current speed must match the speedometer? Yes
GO to F3. No
Carry out MOST ring circuit checks.
Check the Anti-Lock Brake System Module for related DTCs and refer to the relevant DTC Index.
Carry out network integrity tests using the manufacturer approved diagnostic system. Refer to electrical
circuit diagrams and check CAN circuits if required. Repair wiring harness as required. F3: CHECK NUMBER OF SATELLITES 1 From the navigation diagnostic GPS information screen (PIN code 662), check the number of satellites displayed. Is the number of satellites displayed on the screen 0? Yes
Carry out pinpoint test A "Poor Satellite Reception"
No
GO to F4. F4: CHECK IF SYMPTOMS ARE OCCURRING IN PARTICULAR LOCATIONS 1 Confirm if the 'car current position not stable' symptom is occurring in particular locations. Is the 'car current position not stable' symptom occurring in particular locations? Yes
Signal reflections from buildings or a particular location may be responsible.
No
Carry out pinpoint test A "Poor Satellite Reception"
PINPOINT TEST G : MAP DISPLAY IS INCOMPLETE TEST
CONDITIONS DETAILS/RESULTS/ACTIONS G1: SYSTEM CHECK FOR DTCS 1 Check the system for DTCs which may be logged. Are any system DTCs logged? Yes
Carry out repair actions to correct the DTCs logged.
Re-check the system for 'Map display is incomplete'.
No
GO to G2. G2: CHECK MAP DISC 1 Check map disc for contamination, deformation, cracks, scratches or non-genuine disc and correct market. module/component installation note at top of DTC Index.
Re-check the system.

PINPOINT TEST H : NO NAVIGATION VOICE GUIDANCE TEST
CONDITIONS DETAILS/RESULTS/ACTIONS H1: CHECK ALL AUDIO OUTPUT SYSTEMS 1 Check audio output across all systems. Is there sound output across all systems? Yes
GO to H2. No
GO to H3. H2: CHECK VOICE GUIDANCE SOFT KEY 1 Check navigation screen menu, voice guidance soft key is not set to OFF position. Is the voice guidance soft key set to OFF position? Yes
Set the voice guidance soft key to ON position.
Re-check the system
No
GO to H3. H3: VOLUME LEVEL CHECK 1 Check the volume level is not set too low. Is the volume level set too low? Yes
Increase the volume level and re-test vehicle.
No
Refer to electrical circuit diagrams and check integrity of amplifier and speaker system wiring harness
and connectors.
GO to H4. H4: NAVIGATION VOICE ONLY NOT AUDIBLE
NOTE: Only the navigation voice cannot be heard. 1 Press the 'Navigation voice repeat' soft key. After the navigation voice repeat soft key is pressed, can voice still not be heard even though it has
become louder? Yes
Check and install a new Navigation Control Module (NCM) as required. Refer to the new
module/component installation note at top of DTC Index.
No
Operation is normal.
PINPOINT TEST I : NO RESPONSE TO PRESSING NAVIGATION MENU TEST
CONDITIONS DETAILS/RESULTS/ACTIONS I1: NO RESPONSE TO PRESSING NAVIGATION MENU
NOTE: 15 minutes are required for the program to update. If the engine is accidentally turned OFF, start the engine
again, and wait for 15 minutes. 1 Check that the engine was not turned 'OFF' during a navigation software update. Was the engine turned 'OFF' during a navigation software update? Yes
Check the correct map disc is inserted into the Navigation Control Module (NCM). Start the engine and
allow to idle for 15 minutesTurn the engine 'OFF', and then start the engine again.Verify that the
navigation screen displays. Navigation was in the program update mode.
No
GO to I3. I2: NO RESPONSE TO PRESSING NAVIGATION MENU 1 Check that the engine was not turned 'OFF' after inserting the new map disc. Was the engine turned 'OFF' after inserting the new map disc? Yes
Check the correct map disc is inserted into the Navigation Control Module (NCM). Start the engine and
allow to idle for 15 minutesTurn the engine 'OFF', and then start the engine again.
No
GO to I3. I3: NO RESPONSE TO PRESSING NAVIGATION MENU Has a fault been identified with the map disc?
Yes
Replace the map disc.
Re-check the system for 'Map display is incomplete'.
No
Check and install a new Navigation Control Module (NCM) as required. Refer to the new
module/component installation note at top of DTC Index.

Multifunction Electronic Modules - Driver Door Module (DDM)
Diagnosis and Testing

Description and Operation Published: 11-May-2011

For a detailed description of the multifunction electronic control modules, refer to the relevant Description and Operation
sections in the workshop manual. REFER to: (419-10 Multifunction Electronic Modules)

Module Controlled Functions (Description and Operation), Module Controlled Functions (Description and Operation), Module Controlled Functions (Description and Operation).
Inspection and Verification


CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.
2. Visually inspect for obvious signs of damage and system integrity.



3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.

DTC Index


CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part
number 3548-1358-00.
NOTES:


If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component.


Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan
tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give additional information
read by the manufacturer approved diagnostic system).


When performing electrical voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal
places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the DMM leads
into account.


Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.


Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.


If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.

DTC Description Possible Cause Action B10EB11
Driver door double
locking motor
Driver door double locking motor
control circuit - short to ground Refer to the electrical circuit diagrams and test driver
door double locking motor control circuit for short ground Electrical

Fuse(s)
Electrical connector(s)
Wiring Harness Visual Inspection

DTC Description Possible Cause Action B10EB15
Driver door double
locking motor
Driver door double locking motor
control circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test driver
door double locking motor control circuit for short to power or open circuit B10EC11
Passenger door
double locking
motor
Passenger door double locking
motor control circuit - short to
ground Refer to the electrical circuit diagrams and test
passenger door double locking motor control circuit for
short ground B10EC15
Passenger door
double locking
motor
Passenger door double locking
motor control circuit - short to
power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test
passenger door double locking motor control circuit for
short to power or open circuit B10ED11
Rear door driver
side double locking
motor
Rear door driver side double
locking motor control circuit -
short to ground Refer to the electrical circuit diagrams and test rear
door driver side double locking motor control circuit for
short ground B10ED15
Rear door driver
side double locking
motor
Rear door driver side double
locking motor control circuit -
short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test rear
door driver side double locking motor control circuit for
short power, open circuit B10EE11
Rear door passenger
side double locking
motor
Rear door passenger side double
locking motor control circuit -
short to ground Refer to the electrical circuit diagrams and test rear
door passenger side double locking motor control circuit
for short ground B10EE15
Rear door passenger
side double locking
motor
Rear door passenger side double
locking motor control circuit -
short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test rear
door passenger side double locking motor control circuit
for short power, open circuit B110811
Driver door central
locking motor
Driver door central locking motor
control circuit - short to ground Refer to the electrical circuit diagrams and test driver
door central locking motor control circuit for short
ground B110815
Driver door central
locking motor
Driver door central locking motor
control circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test driver
door central locking motor control circuit for short to power, open circuit B110A11
Rear door driver
side central locking
motor
Rear driver door central locking
motor control circuit - short to
ground Refer to the electrical circuit diagrams and test rear
driver door central locking motor control circuit for short
ground B110A15
Rear door driver
side central locking
motor
Rear driver door central locking
motor control circuit - short to
power, open circuit Refer to the electrical circuit diagrams and test rear
driver door central locking motor control circuit for short
to power, open circuit B116311
Left Mirror Heater
Output
Left mirror heater control circuit
- short to ground Refer to the electrical circuit diagrams and test left
mirror heater control circuit for short to ground B116315
Left Mirror Heater
Output
Left mirror heater control circuit
- short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test left
mirror heater control circuit for short to power, open
circuit B116411
Right Mirror Heater
Output
Right mirror heater control circuit
- short to ground Refer to the electrical circuit diagrams and test right
mirror heater control circuit for short to ground B116415
Right Mirror Heater
Output
Right mirror heater control circuit
- short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test right
mirror heater control circuit for short to power, open
circuit B116511
Left Front Puddle
Lamp Output
Left front puddle lamp control
circuit - short to ground Refer to the electrical circuit diagrams and test left front
puddle lamp control circuit for short to ground