Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
DTC Description Possible Cause Action B1A5613 Antenna
Bluetooth antenna circuit -
open circuit Refer to the electrical circuit diagrams and check blue tooth
antenna circuit for open circuit B1D7984 Microphone Input
Signal amplitude <
minimum Refer to the electrical circuit diagrams and test microphone
input circuit for short/open circuit. Check integrated audio
module for related DTCs and refer to relevant DTC Index U1A0088
Private
Communication
Network
Bluetooth phone module
internal communications
failure Suspect the module. Check and install a new telephone
module as required, refer to the new module/component
installation note at the top of the DTC Index U210000
Initial
Configuration Not
Complete
Initial configuration not
complete Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, carry out CAN network
integrity tests using the manufacturer approved diagnostic system U210100
Control Module
Configuration
Incompatible
Configuration incompatible Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, suspect the telephone
module. Check and install a new telephone module as
required, refer to the new module/component installation note
at the top of the DTC Index U300044 Control Module
Data memory failure Re-configure the telephone module. If the DTC remains,
suspect the telephone module. Check and install a new
telephone module as required, refer to the new
module/component installation note at the top of the DTC
Index U300045 Control Module
Program memory failure Re-configure the telephone module. If the DTC remains,
suspect the telephone module. Check and install a new
telephone module as required, refer to the new
module/component installation note at the top of the DTC
Index U300055 Control Module
Incorrect car configuration
data received Re-configure the RJB using the manufacturer approved
diagnostic system. Clear DTC and re-test. If the DTC remains
suspect the telephone module. Check and install a new
module as required, refer to the new module/component
installation note at the top of the DTC Index U300098 Control Module
Component or system over
temperature Check for additional DTCs and refer to DTC Index. Clear DTC
and re-test/monitor condition for re-occurrence U300362 Battery Voltage
Mis-match in battery
voltage, of 2 volts or more,
between telephone module
and RJB Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system
Pinpoint Tests
PINPOINT TEST A : UNABLE TO PAIR TEST
CONDITIONS DETAILS/RESULTS/ACTIONS A1: 'NO PHONE FITTED' DISPLAY
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the bluetooth function is activated
and the telephone handset is placed within the vehicle cabin area. 1 Carry out checks to determine if 'No Phone Fitted' is shown on vehicle display. Is 'No Phone Fitted' displayed? Yes
GO to A2. No
Locate the connected telephone and if not Customer telephone, disconnect from the system. A2: TELEPHONE BLUETOOTH DEVICE SEARCH 1 Carry out Bluetooth device search using Customer handset. www.JagDocs.com
DTC Description Possible Cause Action U021400
Lost
Communication
With Remote
Function Actuation
No sub type information Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system. U023100
Lost
Communication
With Rain Sensing
Module
No sub type information Check power and ground supplies to rain sensing module.
LIN circuit fault U030000
Internal Control
Module Software Incompatibility
No sub type information Suspect the CJB. Check and install a new CJB as
required, refer to the new module/component installation
note at the top of the DTC Index U1000-00
Solid State Driver
Protection Active -
Driver Disabled -
No sub type
information
Central junction box output
circuit - Short circuit to ground,
short circuit to power
NOTE: The relevant output is disabled while this
DTC is set. Do not clear the DTC until the fault has been
rectified
Using the manufacturer approved diagnostic
system, check for other central junction box short
circuit to ground and/or short circuit to power
DTCs and refer to the relevant DTC index for
corrective actions
Once circuit faults have been rectified, clear DTC
and retest U1A1449
CAN Initialisation
Failure
Internal electronic failure Suspect the CJB. Check and install a new CJB as
required, refer to the new module/component installation
note at the top of the DTC Index U200813 Sensor Cluster
Instrument cluster security
signal circuit - open circuit Refer to the electrical circuit diagrams and check
instrument cluster security signal circuit for open circuit U201012 Switch Illumination
Switch/interior illumination
PWM supply circuit - short to
power Refer to the electrical circuit diagrams and check
switch/interior illumination PWM supply circuit for short
to power U201014 Switch Illumination
Switch/interior illumination
PWM supply circuit - short to
ground, open circuit Refer to the electrical circuit diagrams and check
switch/interior illumination PWM supply circuit for short
to ground, open circuit U210000
Initial Configuration
Not Complete
RJB configuration (parameters)
failure Re-configure the RJB using the manufacturer approved
diagnostic system U3000-49
Control Module -
Internal electronic
failure
Central junction box - Internal
failure
NOTE: The relevant output is disabled while this
DTC is set
Using the manufacturer approved diagnostic
system, check for other central junction box short
circuit to ground and/or short circuit to power
DTCs and refer to the relevant DTC index for
corrective actions
Install a new central junction box as required.
Clear DTCs and retest U300055 Control Module
Not configured Re-configure the RJB using the manufacturer approved
diagnostic system. Check the correct CJB is installed to
vehicle market/specification. Install a new/correct CJB as
required, refer to the new module/component installation
note at the top of the DTC Index U300087 Control Module
Missing message Carry out CAN network integrity test using the
manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check CAN network
between RJB and CJB for short, open circuit. Check RJB
and then CJB for related DTCs and refer to the relevant
DTC Index U300281
Vehicle
Identification
Number
Invalid serial data received Suspect the CJB has previously been installed to another
vehicle. Check and install the original or a new CJB U300317 Battery Voltage
Circuit voltage above threshold Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
DTC Description Possible Causes Action P254F-13
Engine Hood Switch
Circuit/Open - Circuit
open
Hood ajar switch signal circuit -
open circuit
Refer to the electrical circuit diagrams and
check hood ajar switch signal circuit for open
circuit U0010-00
Medium Speed CAN
Communication Bus - No
sub type information
Medium speed CAN
communication Bus
Carry out network integrity test using
manufacturer approved diagnostic system.
Refer to electrical circuit diagrams and test
Medium speed CAN network for open, short
circuit and high resistance U0140-00
Lost Communication
With CJB - No sub type
information
Logged when subscribed CAN
message missing from CJB
Refer to the electrical circuit diagrams and
test power and ground supplies to Central
Junction Box. Check CAN network between
Driver Door Module and Central Junction
Box. Carry out network integrity test using
manufacturer approved diagnostic system U0208-00
Lost Communication
With Driver Seat Module
(DSM) - No sub type
information
Missing message
Refer to the electrical circuit diagrams and
test power and ground supplies to Driver
Seat Module. Check CAN network between
Driver Door Module and Driver Seat Module.
Carry out network integrity test using
manufacturer approved diagnostic system U0300-00
Internal Control Module
Software Incompatibility
- No sub type
information
Car configuration file mismatch
with vehicle specification
NOTE: After updating the car configuration
file, set the ignition to on and wait 30 seconds
before clearing the DTCs
Using the manufacturer approved diagnostic
system, check and up-date the car
configuration file as necessary U2002-24
Switch - Signal stuck
high
Signal stuck high
Clear DTC and re-test. If DTC remains,
install a new passenger side window switch U2004-24
Auxiliary Switch Pack -
Signal stuck high
Signal stuck high
Left or right rear door local
switch pressed for longer than
20 seconds
Switch circuit short to ground or
power
Refer to the electrical circuit diagrams and
check the left and right door switch circuits U2010-11
Switch Illumination -
Circuit short to ground
Switch illumination circuit short
to ground
Refer to electrical circuit diagrams and check
the switch illumination circuit U2012-08
Car Configuration
Parameter(s) - Bus
signal/message failures
Bus signal/message failures
Cycle the ignition status and re-test. If DTC
remains, re-configure the RJB using the
manufacturer approved diagnostic system U2013-24
Switch Pack - Signal
stuck high
Signal stuck high
Clear DTC and re-test. If DTC remains,
install a new driver side window switch pack U2014-44
Control Module
Hardware - Data
memory failure
Data Memory Failure
Install a new DDM/PDM, Refer to the
warranty policy and procedures manual if a
module is suspect U2100-00
Initial Configuration Not
Complete - No sub type
information
Driver/passenger door module is
not configured correctly
Re-configure the DDM/PDM using the
manufacturer approved diagnostic system U2101-00
Control Module
Configuration
Incompatible - No sub
type information
Car configuration file mismatch
with vehicle specification
Re-configure the module using the
manufacturer approved diagnostic system.
Check the configuration of the Car
Configuration File (CCF)
DTC Description Possible Cause Action C1B1415 Sensor Supply #1
Window position hall sensors
supply circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test window
position hall sensors supply circuit for short to power, open circuit C1B1511 Sensor Supply #2
Hall sensor supply circuit - short
to ground Refer to the electrical circuit diagrams and test window
position hall sensors supply circuit for short to ground C1B1515 Sensor Supply #2
Hall sensor supply circuit - short
to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test window
position hall sensors supply circuit for short to power, open circuit U001000
Medium Speed CAN
Communication Bus
Bus off Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system U014000
Lost Communication
With Body Control
Module
Missing message from CJB Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system U020800
Lost Communication
With Seat Control
Module "A"
Missing message from driver
seat module Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system U030000
Internal Control
Module Software
Incompatibility
Invalid configuration message is
received Re-configure the RJB using the manufacturer approved
diagnostic system. Clear the DTC and retest. If the DTC
remains suspect the DDM. Check and install a new
module as required, refer to the new module/component
installation note at the top of the DTC Index U200224 Switch
Signal stuck high Clear DTC and re-test. If DTC remains, suspect the
passenger side window switch. Check and install a new passenger side window switch U200424
Auxiliary Switch
Pack
Left or right rear door local
switch - signal stuck high Check for stuck rear window switch. Refer to the
electrical circuit diagrams and check left or right rear
door local switch circuit for short circuit U201011 Switch illumination
Rear window switch illumination
circuit - short to ground Refer to the electrical circuit diagrams and check rear
window switch illumination circuit for short to ground U201208
Car Configuration
Parameter(s)
Bus signal/message failures Cycle the ignition status and re-test. If DTC remains,
re-configure the RJB using the manufacturer approved diagnostic system U201324 Switch Pack
Signal stuck high Clear DTC and re-test. If DTC remains, install a new
driver door switch pack U201444
Control Module
Hardware
Data memory failure Suspect the DDM. Check and install a new DDM as
required, refer to the new module/component
installation note at the top of the DTC Index U210000
Initial Configuration
Not Complete
No sub type information Re-configure the DDM using the manufacturer approved
diagnostic system U300049 Control Module
Internal electronic failure Suspect the DDM. Check and install a new DDM as
required, refer to the new module/component
installation note at the top of the DTC Index U300255
Vehicle
Identification
Number
Not configured Re-configure the DDM as new using the manufacturer
approved diagnostic system and re-test. If DTC remains
install a new module, refer to the new
module/component installation note at the top of the
DTC Index U300281
Vehicle
Identification
Number (VIN)
Vehicle/component mis-match.
Corrupt VIN data being
transmitted, module previously
installed to other vehicle Check and install correct/new module as required, refer
to the new module/component installation note at the
top of the DTC Index U300362 Battery voltage
Mis-match in battery voltage, of
2 volts or more, between DDM
and RJB Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system
DTC Description Possible Cause Action B10CE24
Right Front Latch
Clutch Switch
Signal stuck high - button
stuck in active position Check for stuck right front door latch clutch switch. Refer to
the electrical circuit diagrams and check right front door
latch clutch switch circuit for short to ground B10CF24
Right Rear Latch
Clutch Switch
Signal stuck high - button
stuck in active position Check for stuck right rear door latch clutch switch. Refer to
the electrical circuit diagrams and check right rear door
latch clutch switch circuit for short to ground B10D124 Left Front Lock Button
Signal stuck high - button
stuck in active position Check for stuck left front door handle lock switch. Refer to
the electrical circuit diagrams and check left front door
handle lock switch circuit for short to ground B10D224 Left Rear Lock Button
Signal stuck high - button
stuck in active position Check for stuck left rear door handle lock switch. Refer to
the electrical circuit diagrams and check left rear door
handle lock switch circuit for short to ground B10D324
Right Front Lock
Button
Signal stuck high - button
stuck in active position Check for stuck right front door handle lock switch. Refer to
the electrical circuit diagrams and check right front door
handle lock switch circuit for short to ground B10D424
Right Rear Lock
Button
Signal stuck high - button
stuck in active position Check for stuck right rear door handle lock switch. Refer to
the electrical circuit diagrams and check left front door
handle lock switch circuit for short to ground U001000
Medium Speed CAN
Communication Bus
No subtype information Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Carry out
CAN network integrity test using the manufacturer approved diagnostic system U014000
Lost Communication
With Body Control
Module
Missing message from CJB Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Carry out
CAN network integrity test using the manufacturer
approved diagnostic system. Refer to the electrical circuit diagrams and check power and ground supplies to CJB U014200
Lost Communication
With Body Control
Module "B"
Missing message from RJB Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Carry out
CAN network integrity test using the manufacturer
approved diagnostic system. Refer to the electrical circuit diagrams and check power and ground supplies to RJB U015500
Lost Communication
With Instrument
Panel Cluster (IPC)
Control Module
Missing message from
instrument cluster Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Carry out
CAN network integrity test using the manufacturer
approved diagnostic system. Refer to the electrical circuit
diagrams and check power and ground supplies to
instrument cluster U030000
Internal Control
Module Software
Incompatibility
Invalid configuration
message is received Re-configure the RJB using the manufacturer approved
diagnostic system. Clear the DTC and retest. If the DTC is
still logged suspect the remote keyless entry module, refer
to the new module installation note at the top of the DTC
Index U201F00 External Receiver
No subtype information -
communication error Suspect the RF receiver, check and install a new RF receiver
as required, refer to the new module/component
installation note at top of DTC Index U201F13 External Receiver
Line open Refer to the electrical circuit diagrams and test RF receiver
communication circuit to remote keyless entry module for
short to ground or open circuit U201F87 External Receiver
Transmission error Refer to the electrical circuit diagrams and check the data
line between the RF receiver and the remote keyless entry
module for short, open circuit. Suspect the RF receiver or
remote keyless entry module, check and install a new RF
receiver or remote keyless entry module as required, refer
to the new module/component installation note at top of
DTC Index U210000
Initial Configuration
Not Complete
No subtype information Configure the Remote Keyless Entry module using the
manufacturer approved diagnostic system U210100
Control Module
Configuration Incompatible
No subtype information Re-configure the RJB using the manufacturer approved
diagnostic system U300049 Control Module
Internal electronic failure Install a new remote keyless entry module, refer to the
new module installation note at the top of the DTC Index U300281
Vehicle Identification
Number
Vehicle/component
mis-match. Module
previously installed to other
vehicle Install correct/new module to vehicle specification, refer to
the new module/component installation note at the top of
the DTC Index www.JagDocs.com
DTC Description Possible Cause Action C1B1415 Sensor Supply #1
Front window position hall
sensor supply circuit - short to
power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test front
window position hall sensor supply circuit for short to power, open circuit C1B1511 Sensor Supply #2
Hall sensor supply circuit - short
to ground Refer to the electrical circuit diagrams and test window
position hall sensors supply circuit for short to ground C1B1515 Sensor Supply #2
Hall sensor supply circuit - short
to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test window
position hall sensors supply circuit for short to power, open circuit U001000
Medium Speed CAN
Communication Bus
Bus off Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system U014000
Lost Communication
With Body Control
Module
Missing message from CJB Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system U020800
Lost Communication
With Seat Control
Module "A"
Missing message from driver
seat module Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system U030000
Internal Control
Module Software
Incompatibility
Invalid configuration message is
received Re-configure the RJB using the manufacturer approved
diagnostic system. Clear the DTC and retest. If the DTC
remains suspect the PDM. Check and install a new
module as required, refer to the new module/component
installation note at the top of the DTC Index U200224 Switch
Signal stuck high Clear DTC and re-test. If DTC remains, suspect the
passenger side window switch. Check and install a new passenger side window switch U200424
Auxiliary Switch
Pack
Left or right rear door local
switch - signal stuck high Check for stuck rear window switch. Refer to the
electrical circuit diagrams and check left or right rear
door local switch circuit for short circuit U201011 Switch illumination
Rear window switch illumination
circuit - short to ground Refer to the electrical circuit diagrams and check rear
window switch illumination circuit for short to ground U201208
Car Configuration
Parameter(s)
Bus signal/message failures Cycle the ignition status and re-test. If DTC remains,
re-configure the RJB using the manufacturer approved diagnostic system U201324 Switch Pack
Signal stuck high Clear DTC and re-test. If DTC remains, install a new
driver door switch pack U201444
Control Module
Hardware
Data memory failure Suspect the PDM. Check and install a new PDM as
required, refer to the new module/component
installation note at the top of the DTC Index U210000
Initial Configuration
Not Complete
No sub type information Re-configure the PDM using the manufacturer approved
diagnostic system U300049 Control Module
Internal electronic failure Suspect the PDM. Check and install a new PDM as
required, refer to the new module/component
installation note at the top of the DTC Index U300255
Vehicle
Identification
Number
Not configured Re-configure the PDM as new using the manufacturer
approved diagnostic system and re-test. If DTC remains
install a new module, refer to the new
module/component installation note at the top of the
DTC Index U300281
Vehicle
Identification
Number (VIN)
Vehicle/component mis-match.
Corrupt VIN data being
transmitted, module previously
installed to other vehicle Check and install correct/new module as required, refer
to the new module/component installation note at the
top of the DTC Index U300362 Battery voltage
Mis-match in battery voltage, of
2 volts or more, between PDM
and RJB Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system