2010 INFINITI QX56 door lock

SQUEAK AND RATTLE TROUBLE DIAGNOSESEXT-7
< SERVICE INFORMATION >
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SILICONE GREASE
Used instead of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000005147315
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noi se. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or ra ttle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the ar eas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Revision: April 20092010 QX56

FUEL LEVEL SENSOR UNIT, FUEL FILTER AND FUEL PUMP ASSEMBLYFL-7
< REMOVAL AND INSTALLATION >
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REMOVAL AND INSTALLATION
FUEL LEVEL SENSOR UNIT, FUEL FI
LTER AND FUEL PUMP ASSEMBLY
Removal and InstallationINFOID:0000000005149534
REMOVAL
WARNING:
Follow the “General Precautions” before working on the fuel system. Refer to FL-4, "
General Precau-
tion" .
1. Remove the fuel filler cap to release the pressure from inside the fuel tank.
2. Release the fuel pressure from the fuel lines. Refer to EC-489, "
Fuel Pressure Check" .
3. Disconnect the battery negative terminal Refer to PG-74, "
Removal and Installation" .
4. Remove the second row seat and the third row LH seat. Refer to SE-56, "
Removal and Installation" (sec-
ond row), SE-59, "
LH Side Seat" (third row).
5. Remove the second and third row rear seat belt buckles mounted on the floor. Refer to SB-7, "
Removal
and Installation of Second Row Seat Belt", SB-8, "Removal and Installation of Third Row Seat Belt".
6. Remove the LH center pillar trim, the LH rear trim panel, and the LH rear side door kick plate and weather stripping. Refer to INT-14, "
Removal and Installation" .
7. Remove the second row rear center console and base, (if equipped). Refer to IP-21, "
Removal and Instal-
lation" .
8. Reposition the floor carpet out of the way to access the inspection hole cover, located under the center LH rear seat.
1. Inspection hole cover 2. Inspection hole cover O-ring 3. Lock ring
4. Fuel level sensor, fuel filter, and fuel pump assembly 5. Fuel tank
6. Fuel level sensor, fuel filter, and fuel
pump assembly O-ring
LBIA0381E
Revision: April 20092010 QX56

GW-2
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
SYMPTOM DIAGNOSIS
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
Work FlowINFOID:0000000005384297
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to GW-6, "
Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist w hen the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor) Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
• Creak—(Like walking on an old wooden floor) Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle) Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door) Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
• Tick—(Like a clock second hand) Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise)
Thump characteristics include softer k nock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee) Buzz characteristics include hi gh frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperat ure, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
SBT842
Revision: April 20092010 QX56

SQUEAK AND RATTLE TROUBLE DIAGNOSISGW-3
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If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half- clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool (Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from. Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to GW-4, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94 ×5.31 in)/76884-71L01: 60 ×85 mm (2.36× 3.35 in)/76884-71L02: 15× 25
mm (0.59 ×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50× 50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50× 50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occu r. Ideal for instrument panel applications.
Revision: April 20092010 QX56

GW-4
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
68370-4B000: 15×25 mm (0.59× 0.98 in) pad/68239-13E00: 5 mm (0.20 in ) wide tape roll. The following
materials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for inst rument panel applications.
SILICONE GREASE
Used instead of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000005384298
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the ar ea with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them wh ile driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
Revision: April 20092010 QX56

REAR WINDOW GLASS AND MOLDINGGW-13
< ON-VEHICLE REPAIR >
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REAR WINDOW GLASS AND MOLDING
Removal and InstallationINFOID:0000000005147160
REMOVAL
1. Remove the rear spoiler. Refer to EXT-26, "Removal and Installation".
2. Disconnect the rear window def ogger electrical connectors.
3. Remove the rear glass stays.
4. Remove the hinge nuts and the rear glass assembly.
5. Remove the striker and handle.
6. Remove the rear glass hinges.
1. Back door assembly 2. Weatherstrip3. Rear glass stay RH, LH
4. Rear window hinge assembly RH, LH 5. Rear window glass handle
6. Rear window glass latch striker
7. Rear glass assembly : Medium strength Thread Locking
Sealant (Blue)
AWIIA0960GB
Revision: April 20092010 QX56

HAC-4
< BASIC INSPECTION >[AUTOMATIC AIR CONDITIONER]
INSPECTION AND ADJUSTMENT
INSPECTION AND ADJUSTMENT
Operational Check (Front)INFOID:0000000005147669
The purpose of the operational check is to
confirm that the system operates properly.
CHECKING MEMORY FUNCTION
1. Set the temperature to 32 ° (90 °F).
2. Press the OFF switch.
3. Turn ignition switch OFF.
4. Turn ignition switch ON.
5. Press the AUTO switch.
6. Confirm that the set temperature remains at previous temperature.
7. Press the OFF switch.
If NG, go to trouble diagnosis procedure for HAC-120, "
Memory Function Check".
If OK, continue with next check.
CHECKING BLOWER
1. Press the blower speed control switch (+) once, blower should operate on low speed. The fan display should have one bar lit (on display).
2. Press the blower speed control switch (+) again, and continue checking blower speed and fan display until
all speeds are checked.
3. Leave blower on maximum speed.
If NG, go to trouble diagnosis procedure for HAC-48, "
Front Blower Motor Diagnosis Procedure".
If OK, continue with next check.
CHECKING DISCHARGE AIR
1. Press MODE switch four times and the DEF switch.
2. Each position indicator should change shape (on display).
3. Confirm that discharge air comes out according to the air distribution table. Refer to HAC-16, "
Discharge
Air Flow (Front)".
Mode door position is checked in the next step.
If NG, go to trouble diagnosis procedure for HAC-26, "
Mode Door Motor (Front) Diagnosis Procedure".
If OK, continue the check.
NOTE:
Confirm that the compressor clutch is engaged (sound or visual inspection) and intake door position is at
fresh when the DEF or D/F is selected.
CHECKING RECIRCULATION ( , ONLY)
1. Press recirculation ( ) switch one time. Recirculation indicator should illuminate.
2. Press recirculation ( ) switch one more time. Recirculation indicator should go off.
3. Listen for intake door position change (blower sound should change slightly).
If NG, go to trouble diagnosis procedure for HAC-40, "
Intake Door Motor Diagnosis Procedure".
If OK, continue the check.
NOTE:
Confirm that the compressor clutch is engaged (sound or vis ual inspection) and intake door position is at fresh
when the DEF or D/F is selected. REC ( ) is not allowed in DEF ( ) D/F ( ) or FOOT ( ).
CHECKING TEMPERATURE DECREASE
1. Rotate temperature control dial (drive or passenger) counterclockwise until 18° C (60°F) is displayed.
2. Check for cold air at appropriate discharge air outlets. Conditions : Engine running and at normal operating temperature
Revision: April 20092010 QX56

INSPECTION AND ADJUSTMENTHAC-5
< BASIC INSPECTION > [AUTOMATIC AIR CONDITIONER]
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If NG, listen for sound of air mix door motor operat ion. If OK, go to trouble diagnosis procedure for HAC-108,
"Component Function Check". If air mix door motor appears to be malfunctioning, go to HAC-31, "Air Mix Door
Motor (Driver) Component Function Check".
If OK, continue the check.
CHECKING TEMPERATURE INCREASE
1. Rotate temperature control dial clockwise (drive or passenger) until 32 °C (90° F) is displayed.
2. Check for hot air at appropriate discharge air outlets.
If NG, listen for sound of air mix door motor operat ion. If OK, go to trouble diagnosis procedure for HAC-116,
"Component Function Check". If air mix door motor appears to be malfunctioning, go to HAC-31, "Air Mix Door
Motor (Driver) Component Function Check".
If OK, continue with next check.
CHECK A/C SWITCH
1. Press A/C switch when AUTO switch is ON, or in manual mode.
2. A/C switch indicator will turn ON. • Confirm that the compressor clutch engages (sound or visual inspection).
NOTE:
If current mode setting is DEF or D/F, compre ssor clutch will already be engaged and cannot be turned off.
If NG, go to trouble diagnosis procedure for HAC-68, "
Magnet Clutch Diagnosis Procedure".
If OK, continue with next check.
CHECKING AUTO MODE
1. Press AUTO switch.
2. Display should indicate AUTO.
• If ambient temperature is warm, and selected temperat ure is cool, confirm that the compressor clutch
engages (sound or visual inspection). (Discharge air and blower speed will depend on ambient, in-vehi-
cle, and set temperatures.)
If NG, go to trouble diagnosis procedure for HAC-87, "
A/C Auto Amp Power and Ground Diagnosis Proce-
dure", then if necessary, trouble diagnosis procedure for HAC-68, "Magnet Clutch Diagnosis Procedure".
If all operational checks are OK (symptom cannot be duplicated), go to malfunction Simulation Tests in HAC-
3, "How to Perform Trouble Diagnosis For Quick And Accurate Repair" and perform tests as outlined to simu-
late driving conditions environment. If symptom appears. Refer to HAC-107, "
SymptomMatrixChart", and
perform applicable troubl e diagnosis procedures.
Operational Check (Rear)INFOID:0000000005147670
The purpose of the operational check is to confirm that the system operates properly.
CHECKING REAR BLOWER MOTOR
1. Turn the ignition switch ON.
2. Rotate rear air control (front) blower control dial to low speed.
3. Rotate the blower control dial clockwise and continue checking blower speed until all speeds are checked.
4. Leave blower on maximum speed.
5. Press the REAR CTRL switch from the rear air control (front).
6. Rotate rear air control (rear) blower control dial to low speed.
7. Rotate the blower control dial clockwise and continue checking blower speed until all speeds are checked.
8. Leave blower on maximum speed.
If NG, go to trouble diagnosis procedure for HAC-53, "
Rear Blower Motor Component Function Check".
If OK, continue with next check.
CHECKING REAR DISCHARGE AIR
Conditions : Engine running and at normal operating temperature
Revision: April 20092010 QX56