2010 HUMMER H3 emergency towing

In Brief 1-19
Roadside Service
U.S.:1-866-HUMMER6 (486-6376)
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new HUMMER,
you are automatically enrolled in the
Roadside Service program. This
program provides technically trained
advisors who are available 24 hours
a day, 365 days a year, minor repair
information or towing arrangements.
Roadside Service and OnStar
If you have a current OnStar
subscription, press the OnStar
button and the current GPS location
will be sent to an OnStar Advisor
who will assess your problem,
contact Roadside Assistance, and
relay exact location to get you the
help you need. Online Owner Center
The Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges
and more.
Sign up today at:
www.gmownercenter.com/
hummer
(U.S.).
OnStar®
OnStar®uses several innovative
technologies and live advisors to
provide a wide range of safety,
security, navigation, diagnostics,
and calling services. Automatic Crash Response
In a crash, built in sensors can
automatically alert an OnStar
advisor who is immediately
connected to the vehicle to see
if you need help.
How OnStar Service Works
Q:
This blue button connects you
to a specially trained OnStar advisor
to verify your account information
and to answer questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar emergency
advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for turn‐by‐turn
navigation.

Driving and Operating 9-51
Parking Brake
The parking brake pedal is located
to the left of the regular brake pedal,
near the driver door.
To set the parking brake, hold the
regular brake pedal down, then
push the parking brake pedal down
to its fully-applied position.A chime will sound and the brake
warning light will flash when the
parking brake is applied and the
vehicle is moving at least 5 km/h
(3 mph) for at least three seconds.
See
Brake System Warning Light
on page 5‑14.
To release the parking brake, hold
the regular brake pedal down. Pull
the park brake release lever, located
above the parking brake pedal. Notice:
Driving with the parking
brake on can overheat the brake
system and cause premature
wear or damage to brake system
parts. Make sure that the parking
brake is fully released and the
brake warning light is off before
driving.
If you are towing a trailer and are
parking on a hill, see Trailer Towing
on page 9‑74.
Brake Assist
This vehicle has a brake assist
feature designed to assist the
driver in stopping or decreasing
vehicle speed in emergency driving
conditions. This feature uses the
stability system hydraulic brake
control module to supplement
the power brake system under
conditions where the driver has
quickly and forcefully applied the
brake pedal in an attempt to quickly
stop or slow down the vehicle.

13-6 Customer Information
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service is
provided to unlock the vehicle if
you are locked out. A remote
unlock may be available if you
have OnStar
®. For security
reasons, the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest HUMMER dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven.
.Flat Tire Change: Service is
provided to change a flat tire
with spare tire. The spare tire,
if equipped, must be in good
condition and properly inflated.
It is your responsibility for the
repair or replacement of the
tire if it is not covered by the
warranty.
.Battery Jump Start: Service is
provided to jump start a dead
battery.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks
for delivery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during
the 5 year/100,000 miles
(160 000 km) Powertrain
warranty period. Items
considered are hotel, meals,
and rental car.
HUMMER Technician Roadside
Service (U.S. only)
HUMMER's exceptional Roadside
Service is more than an auto
club or towing service. It provides
every HUMMER owner in the
United States with the advantage of
contacting a HUMMER advisor and,
where available, a HUMMER trained
dealer technician who can provide
on-site service.

Customer Information 13-7
A dealer technician will travel to
your location within a 30 mile
radius of a participating HUMMER
dealership. If beyond this radius, we
will arrange to have your vehicle
towed to the nearest HUMMER
dealership. Each technician travels
with a specially equipped service
vehicle complete with the necessary
HUMMER parts and tools required
to handle most roadside repairs.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Limit of
six requests per year.
.Trip Interruption Benefits and
Assistance: Pre-authorization,
original detailed receipts, and a
copy of the repair orders are
required. Once authorization has
been received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
.Alternative Service:
If assistance cannot be
provided right away, the
Roadside Assistance advisor
may give you permission to get
local emergency road service.
You will receive payment, up to
$100, after sending the original
receipt to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Customer Information 13-11
Insuring Your Vehicle
Protect your investment in
your HUMMER vehicle with
comprehensive and collision
insurance coverage. There are
significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to your
HUMMER vehicle by limiting
compensation for damage repairs
by using aftermarket collision parts.
Some insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you assure your
vehicle will be repaired with original
equipment collision parts. If such
insurance coverage is not available
from your current insurance carrier,
consider switching to another
insurance carrier.If your vehicle is leased, the leasing
company may require you to have
insurance that assures repairs
with Genuine Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read your lease carefully, as
you may be charged at the end of
your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service on page 13‑5.Gather the following information:
.Driver's name, address, phone
number
.Driver's license number
.Owner's name, address, phone
number
.Vehicle license plate
.Vehicle make, model and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and policy
number
.General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑33.