7-22 Infotainment System
Using the Call Command
1. Press and release
g. The
system responds with “Ready”
followed by a tone.
2. Say “Call”. The system responds
with “Call using
Please say the name tag”
followed by a tone.
3. Say the name tag of the person to call.
.If the system clearly
recognizes the name tag it
responds with “OK, calling,
number.
.If the system is unsure
it recognizes the right
name tag, it confirms the
name tag followed by a
tone. If the name tag is
correct, say “Yes”. The system responds with
“OK, calling,
and dials the number. If the
name tag is not correct, say
“No”. The system will ask
for the name tag to be
re‐entered.
Once connected, the person called
will be heard through the audio
speakers.
Using the Re‐dial Command
1. Press and release
g. The
system responds with “Ready”
followed by a tone.
2. After the tone, say “Re‐dial”. The
system responds with “Re‐dial
using
the last number called from the
connected Bluetooth phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle. Press
and release
gto answer the call.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
.Press and releasegto answer
an incoming call when another
call is active. The original call is
placed on hold.
.Press and releasegagain to
return to the original call.
.To ignore the incoming call,
continue with the original call
with no action.
Infotainment System 7-23
Three‐Way Calling
Three‐Way Calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.
1. While on a call press andrelease
g. The system responds
with “Ready” followed by a tone.
2. Say “Three‐way call”. The
system responds with
“Three‐way call, please say
dial or call”.
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
gto link all the callers
together.
Ending a Call
To end a call:
1. Press and release
g. The
system responds with “Ready”
followed by a tone.
2. Say “End Call”. The call is then
ended.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
To Mute a Call
1. Press and release
g. The
system responds with “Ready”
followed by a tone.
2. Say “Mute Call”. The system
responds with “Call muted”. To Cancel Mute
1. Press and release
g. The
system responds with “Ready”
followed by a tone.
2. After the tone, say “Mute Call”.
The system responds with
“Resuming call”.
Transferring a Call
Audio can be transferred between
the in‐vehicle Bluetooth system and
the cell phone.
To Transfer Audio to the Cell
Phone
During a call with the audio in the
vehicle:
1. Press and release
g. The
system responds with “Ready”
followed by a tone.
2. Say “Transfer Call.” The system
responds with “Transferring call”
and the audio will switch from
the vehicle to the cell phone.
7-24 Infotainment System
To Transfer Audio to the In-Vehicle
Bluetooth System
The cellular phone must be paired
and connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
key is turned to the ON/RUN or
ACC/ACCESSORY position.
During a call with the audio on the
cell phone, press
gfor more than
two seconds. The audio switches
from the cell phone to the vehicle.
Voice Pass-Thru
Voice Pass‐Thru allows access to
the voice recognition commands on
the cell phone. See the cell phone
manufacturers user guide to see if
the cell phone supports this feature. This feature can be used to verbally
access contacts stored in the cell
phone.
1. Press and release
g. The
system responds with “Ready”
followed by a tone.
2. Say “Bluetooth”. The system
responds with “Bluetooth ready”
followed by a tone.
3. Say “Voice”. The system
responds with “OK, accessing
.The cell phone's normal
prompt messages will go
through its cycle according
to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The in‐vehicle Bluetooth system can
send numbers and numbers stored
as name tags during a call. This is
used when calling a menu driven
phone system. Account numbers
can be programmed into the
phonebook for retrieval during menu
driven calls.
Sending a Number During a Call
1. Press and release
g. The
system responds with “Ready”
followed by a tone.
2. Say “Dial”. The system responds
with “Say a number to send
tones” followed by a tone.
Infotainment System 7-25
3. Say the number to send.
.If the system clearly
recognizes the number it
responds with“OK, Sending
Number” and the dial tones
are sent and the call
continues.
.If the system is not sure it
recognized the number
properly, it responds “Dial
Number, Please say yes or
no?” followed by a tone.
If the number is correct, say
“Yes”. The system responds
with “OK, Sending Number”
and the dial tones are sent
and the call continues.
Sending a Stored Name Tag
During a Call
1. Press and release
g. The
system responds with “Ready”
followed by a tone.
2. Say “Send name tag.” The
system responds with “Say
a name tag to send tones”
followed by a tone. 3. Say the name tag to send.
.If the system clearly
recognizes the name tag it
responds with
“OK, Sending
tones are sent and the call
continues.
.If the system is not sure it
recognized the name tag
properly, it responds “Dial
yes or no?” followed by a
tone. If the name tag is
correct, say “Yes”. The
system responds with “OK,
Sending
the dial tones are sent and
the call continues.
Clearing the System
Unless information is deleted out of
the in‐vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phonebook and phone pairing
information. For information on how
to delete this information, see the
above sections on Deleting a Paired
Phone and Deleting Name Tags.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement
on
page 13‑16for FCC information.
9-68 Driving and Operating
Filling the Tank
{WARNING
Fuel vapor burns violently and a
fuel fire can cause bad injuries.
To help avoid injuries to you and
others, read and follow all the
instructions on the fuel pump
island. Turn off the engine when
refueling. Do not smoke near fuel
or when refueling the vehicle. Do
not use cellular phones. Keep
sparks, flames, and smoking
materials away from fuel. Do not
leave the fuel pump unattended
when refueling the vehicle. This is
against the law in some places.
Do not re-enter the vehicle while
pumping fuel. Keep children away
from the fuel pump; never let
children pump fuel.
The fuel cap is located on the driver
side of the vehicle.
To remove the fuel cap, turn it
slowly counterclockwise. While
refueling, let the fuel cap hang by
the tether, if it has one.
When reinstalling the cap, turn
it clockwise until three clicks,
otherwise the Malfunction
Indicator Lamp could turn on.
SeeMalfunction Indicator Lamp
on
page 5‑12.
{WARNING
Fuel can spray out on you if you
open the fuel cap too quickly.
If you spill fuel and then
something ignites it, you could
be badly burned. This spray can
happen if the tank is nearly full,
and is more likely in hot weather.
Open the fuel cap slowly and wait
for any hiss noise to stop. Then
unscrew the cap all the way.
Be careful not to spill fuel. Do not
top off or overfill the tank and wait
a few seconds after you have
finished pumping before removing
the nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care on page 10‑92.
When replacing the fuel cap,
turn it clockwise until three clicks.
Make sure the cap is fully installed.
The diagnostic system can
determine if the fuel cap has been
left off or improperly installed.
Driving and Operating 9-69
This would allow fuel to evaporate
into the atmosphere. See
Malfunction Indicator Lamp
on
page 5‑12.
The FUEL CAP message displays
on the Driver Information Center
(DIC) if the fuel cap is not properly
installed. See Fuel System
Messages
on page 5‑24for
more information.
{WARNING
If a fire starts while you are
refueling, do not remove the
nozzle. Shut off the flow of fuel
by shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
Notice: If a new fuel cap is
needed, be sure to get the right
type of cap from your dealer.
The wrong type fuel cap might
not fit properly, might cause the
malfunction indicator lamp to light, and could damage the fuel
tank and emissions system.
See
Malfunction Indicator Lamp
on page 5‑12.
Filling a Portable Fuel
Container
{WARNING
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You can be badly burned
and the vehicle damaged if this
occurs. To help avoid injury to you
and others:
.Dispense fuel only into
approved containers.
.Do not fill a container while
it is inside a vehicle, in a
vehicle's trunk, pickup bed,
or on any surface other than
the ground.
(Continued)
WARNING (Continued)
.Bring the fill nozzle in contact
with the inside of the fill
opening before operating the
nozzle. Contact should be
maintained until the filling is
complete.
.Do not smoke while
pumping fuel.
.Do not use a cellular phone
while pumping fuel.
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
Roadside Service . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-8
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . 13-10
Service Publications Ordering Information . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-14
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-15
Event Data Recorders . . . . . . 13-15
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-16
Navigation System . . . . . . . . . 13-16
Radio Frequency Identification (RFID) . . . . . . . 13-16
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
HUMMER. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner
of the dealership or the general
manager.
Customer Information 13-3
Contact the BBB Auto Line Program
using the toll-free telephone number
or write them at:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800- 955-5100
dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).Customer Assistance
Offices
HUMMER encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail HUMMER,
refer to the addresses below.
United States–Customer
Assistance
HUMMER Customer
Assistance Center
P.O. Box 33177
Detroit, MI 48232-5177
www.HUMMER.com
1-866-HUMMER6 (1-866-486-6376)
1-800-833-6537 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-866-HUMMER6 (1-866-486-6376)
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada –Customer
Assistance
General Motors of Canada Limited
Customer Communication Centre,
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas –Customer
Assistance
Please contact the local General
Motors Business Unit.