2010 GMC TERRAIN Owner's Manual

Infotainment System 6-39
Battery Replacement
To change the remote control
batteries:
1. Slide back the rear cover on theremote control.
2. Replace the two batteries in the compartment.
3. Replace the battery cover.
Remove the batteries from the
remote control if unused for an
extended period of time.Tips and Troubleshooting Chart
Problem Recommended Action
No power. The ignition might not be turned to
ON/RUN or in ACC/ACCESSORY.
The picture does not fill the screen.
There are black borders on the top
and bottom or on both sides or it
looks stretched out. Check the display mode settings in
the setup menu by pressing the
display menu button on the remote
control.
In auxiliary mode, the picture moves
or scrolls. Check the auxiliary input
connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the remote
control and the transmitter window.
Check the batteries to make sure
they are not dead or installed
incorrectly.
After stopping the player, I push
Play but sometimes the DVD starts
where I left off and sometimes at the
beginning. If the stop button was pressed one
time, the DVD player resumes
playing where the DVD was
stopped. If the stop button was
pressed two times the DVD player
begins to play from the beginning of
the DVD.

6-40 Infotainment System
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
The auxiliary source is running but
there is no picture or sound. Check that the RSE video screen is
in the auxiliary source mode by
pressing the AUX button on the
remote control.
Check the auxiliary input
connections at both devices.
Sometimes the wireless headphone
audio cuts out or buzzes. Check for obstructions, low
batteries, reception range, and
interference from cellular telephone
towers or by using a cellular
telephone in the vehicle.
Check that the headphones are
on correctly using the L (left) and
R (right) on the headphones.
Check that the headphones are
positioned properly with the
headband across the top of
the head.
I lost the remote and/or the
headphones. See your dealer/retailer for
assistance.
The DVD is playing, but there is no
picture or sound. Check that the RSE video screen is
sourced to the DVD player by
pressing the AUX button on the
remote control.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen may display
one of the following:
Disc Load/Eject Error or
Mechanical Error:
There are disc
load or eject problems.
Disc Format Error or Unknown
Format: The disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error or Disc Error:
The disc is not from a correct
region.
No Disc Inserted: No disc is
present when the
ZEJECT or
MEM/DVD/AUX button is pressed
on the radio.

Infotainment System 6-41
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax,
or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Seatback
Console
Use only a clean cloth dampened
with clean water to clean the RSE
seatback console surface.
Cleaning the Video Screen
Use only a clean cloth dampened
with clean water. Use care when
touching or cleaning the screen as
damage could result.
Phone
Bluetooth (Overview)
Vehicles with a Bluetooth system
can use a Bluetooth capable cell
phone with a Hands‐Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is in ON/RUN or
ACC/ACCESSORY. The range of
the Bluetooth system can be up to
9.1 m (30 ft.). Not all phones support
all functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the buttons located on the
infotainment system and the
steering wheel to operate the
Bluetooth system.Steering Wheel Controls
b/g(Push To Talk):
Press to
answer incoming calls, to confirm
system information, and to start
voice recognition.
$/c(Mute/End Call): Press to
end a call, reject a call, or to cancel
an operation.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Operation
on page 6‑7.
5(Phone):Press to enter the
Phone main menu.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise: The system may not
recognize voice commands if there
is too much background noise.

6-42 Infotainment System
When to Speak:A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
VOL/
Oknob during a call to
change the volume level. The
adjusted volume level remains in
memory for later calls. The system
maintains a minimum volume level.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement
on
page 12‑16for FCC information.
Bluetooth (Infotainment
Controls)
For information about how to
navigate the menu system using the
infotainment controls, see Operation
on page 6‑7.
Pairing
A Bluetooth enabled cell phone
must be paired to the Bluetooth
system first and then connected to
the vehicle before it can be used.
See the cell phone manufacturer
user guide for Bluetooth functions
before pairing the cell phone. If a
Bluetooth phone is not connected,
calls will be made using OnStar
®
Hands‐Free Calling, if available.
Refer to the OnStar Owner's Guide
for more information.
The pairing process can be started
by using the voice recognition
system or the controls on the
infotainment system. Pairing Information:
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.The Bluetooth system links with
the first available paired cell
phone in the order the phone
was paired.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.Pairing should only need to be
completed once, unless changes
to the pairing information have
been made or the phone is
deleted.
To link to a different paired phone,
see “Linking to a Different Phone”
later in this section.
Pairing a Phone
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.

Infotainment System 6-43
4. Select Pair Device (Phone).A four digit PIN number appears
on the display.
If the “Add new GPS device”
option is selected, the system
will start a search for Bluetooth
“Handsfree” profile devices just
like if “Add new Phone” was
selected . The additional GPS
location feature which would
provide the vehicle's GPS
location through the Bluetooth
Serial Port Profile is not
available.
5. Start the pairing process on the cell phone that will be paired to
the vehicle. Reference the cell
phone manufacturers user guide
for information on this process.
Locate the device named
“General Motors” in the list on
the cell phone and follow the
instructions on the cell phone to
enter the four digit PIN number
provided by the system. 6. The system prompts for a name
for the phone and confirms the
name provided. This name is
used to indicate which phone is
connected.
7. The system responds with “ has been
successfully paired” after the
pairing process is complete.
8. Repeat Steps 1 through 7 to pair additional phones.
Listing All Paired and Connected
Phones
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
Deleting a Paired Phone
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth. 4. Select Device List.
5. Select the phone to delete and
follow the on screen prompts.
Linking to a Different Phone
To link to a different phone, the new
phone must be in the vehicle and
available to be connected to the
bluetooth system before the process
is started.
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
5. Select the new phone to link to and follow the on screen
prompts.
If delete is selected, the
highlighted phone will be
deleted.

6-44 Infotainment System
Making a Call
Radio with CD
1. Press the
5/0button.
2. Enter the character sequence. See “Entering a Character
Sequence” inOperation
on
page 6‑7for more information.
3. Select Call to start dialing the number.
Radio with CD/DVD and MEM
1. Press the
5/0button.
2. Select Enter number.
3. Enter the character sequence. See “Entering a Character
Sequence” inOperation
on
page 6‑7for more information.
4. Select Call to start dialing the number.
Accepting or Declining a Call
When a call is received, the
infotainment system mutes and a
ring tone is heard in the vehicle.
Accepting a Call
Turn the MENU/SEL knob
to Answer and press the
MENU/SEL knob.
Declining a Call
Turn the MENU/SEL knob
to Decline and press the
MENU/SEL knob.
Call Waiting
Call waiting must be supported on
the bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
Turn the MENU/SEL knob
to Answer and press the
MENU/SEL knob. Declining a Call
Turn the MENU/SEL knob
to Decline and press the
MENU/SEL knob.
Switching Between Calls
(Call Waiting Calls Only)
To switch between calls:
1. Press the MENU/SEL knob.
2. Select Switch Call from
the menu.
Conference Calling
Conference calling and three way
calling must be supported on the
bluetooth phone and enabled by the
wireless service carrier to work.
To start a conference while in a
current call:
1. Press the MENU/SEL knob.
2. Select Enter Number.
3. Enter the character sequencethen select Call. See “Entering a
Character Sequence” in
Operation
on page 6‑7for
more information.

Infotainment System 6-45
4. After the call has been placed,press the MENU/SEL knob and
choose Merge Calls.
5. To add more callers to the conference call, repeat Steps 1
through 4. The amount of callers
that can be added are limited by
your wireless service carrier.
Ending a Call
Press the MENU/SEL knob and
select Hang Up.
Muting a Call
To Mute a Call
Press the MENU/SEL knob and
select Mute Call.
To Cancel Mute
Press the MENU/SEL knob and
select Mute Call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in‐vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu driven
phone system.
1. Press the MENU/SEL knob andselect Enter Number.
2. Enter the character sequence, see “Entering a Character
Sequence” inOperation
on
page 6‑7for more information.
Bluetooth (Voice
Recognition)
Pairing
A Bluetooth cell phone must be
paired to the Bluetooth system and
then connected to the vehicle before
it can be used. See the cell phone
manufacturers user guide for
Bluetooth functions before pairing
the cell phone. If a Bluetooth phone
is not connected, calls will be made using OnStar
®Hands‐Free Calling,
if available. Refer to the OnStar
owner's guide for more information.
The pairing process can be started
by using the voice recognition
system or the controls on the
infotainment system.
Pairing Information:
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.The Bluetooth system links with
the first available paired cell
phone in the order the phone
was paired.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.Pairing only needs to be
completed once, unless the
pairing information changes or
the phone is deleted.

6-46 Infotainment System
To link to a different paired phone,
see Linking to a Different Phone
later in this section.
Pairing a Phone
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds“Ready”,
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free”. The system
responds “Ready”, followed
by a tone.
2. Say “Bluetooth”. The system
responds “Bluetooth ready”,
followed by a tone.
3. Say “Pair”. The system responds
with instructions and a four‐digit
PIN number. The PIN number
will be used in Step 4. 4. Start the pairing process on the
cell phone that will be paired to
the vehicle. Reference the cell
phone manufacturers user guide
for information on this process.
Locate the device named
“General Motors” in the list on
the cell phone and follow the
instructions on the cell phone to
enter the four‐digit PIN number
that was provided in Step 3.
5. The system prompts for a name for the phone. This name will be
used to indicate which phone is
connected. The system confirms
the name.
6. The system responds with “ has been
successfully paired” after the
pairing process is complete.
7. Repeat Steps 1 through 7 for additional phones to be paired. Listing All Paired and Connected
Phones
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds
“Ready”,
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free”. The system
responds “Ready”, followed
by a tone.
2. Say “Bluetooth”. The system
responds “Bluetooth ready”,
followed by a tone.
3. Say “List”. The system lists all
the paired Bluetooth devices.
The system will respond “is
connected” if a phone is
connected to the vehicle.