2010 GMC SIERRA DENALI Owners Manual

Tips and Troubleshooting Chart
ProblemRecommended Action
No power. The ignition might not be
turned ON/RUN or in
ACC/ACCESSORY.
The picture does not fill the
screen. There are black
borders on the top and
bottom or on both sides or
it looks stretched out. Check the display mode
settings in the setup menu
by pressing the display
menu button on the remote
control.
In auxiliary mode, the
picture moves or scrolls. Check the auxiliary input
connections at both
devices.
The remote control does
not work. Check to make sure there
is no obstruction between
the remote control and the
transmitter window.
Check the batteries to
make sure they are not
dead or installed
incorrectly.
Tips and Troubleshooting Chart (cont'd)
Problem
Recommended Action
After stopping the player,
I push Play but sometimes
the DVD starts where I left
off and sometimes at the
beginning. If the stop button was
pressed one time, the DVD
player resumes playing
where the DVD was
stopped. If the stop button
was pressed two times the
DVD player begins to play
from the beginning of
the DVD.
The auxiliary source is
running but there is no
picture or sound. Check that the RSE video
screen is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
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Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
Sometimes the wireless
headphone audio cuts out
or buzzes. Check for obstructions, low
batteries, reception range,
and interference from
cellular telephone towers or
by using a cellular
telephone in the vehicle.
Check that the headphones
are on correctly using the
L (left) and R (right) on the
headphones.
I lost the remote and/or the
headphones. See your dealer/retailer for
assistance.
The DVD is playing, but
there is no picture or
sound. Check that the RSE video
screen is sourced to the
DVD player.
DVD Display Error Messages
The DVD display error message depends on the radio
that is in the vehicle. The video screen can display one
of the following:
Disc Load/Eject Error :
This message displays when
there are disc load or eject problems.
Disc Format Error : This message displays, if the disc
is inserted with the disc label wrong side up, or if the
disc is damaged.
Disc Region Error : This message displays, if the disc
is not from a correct region.
No Disc Inserted : This message displays, if no disc is
present when
ZEJECT or DVD AUX is pressed on
the radio.
DVD Distortion
Video distortion can occur when operating cellular
phones, scanners, CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It might be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead Console
When cleaning the RSE overhead console surface, use
only a clean cloth dampened with clean water.
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Cleaning the Video Screen
When cleaning the video screen, use only a clean cloth
dampened with clean water. Use care when directly
touching or cleaning the screen, as damage could
result.
Rear Seat Audio (RSA)
Vehicles with this feature allow the rear seat
passengers to listen to and control any of the music
sources: radio, CDs, DVDs, or other auxiliary sources.
The rear seat passengers can control the same music
sources the front seat passengers are listening to (dual
control, is available depending upon radio) or a different
source. For example, rear seat passengers can control
and listen to a CD through the headphones, while the
driver listens to the radio through the speakers. The
rear seat passengers have control of the volume for
each set of headphones.
The radio functionality is controlled by both the RSA
and the front radio. Only one band can be tuned to at
one time. Changing the band on the RSA or the front
radio will change the band on the other system, if they
are both sourced to the radio.
The RSA can be used even when the main radio is off.
The front audio system will display the headphone icon
when the RSA is on, and will disappear from the display
when it is off.Audio can be heard through wired headphones (not
included) plugged into the jacks on the RSA. If the
vehicle has this feature, audio can also be heard on
Channel 2 of the wireless headphones.
To listen to an iPod or portable audio device through the
RSA, attach the iPod or portable audio device to the
front auxiliary input (if available), located on the front
audio system. Turn the iPod on, then choose the front
auxiliary input with the RSA SRCE button.
P(Power):
Press this button to turn the RSA on or off.
Volume : Turn this knob to increase or to decrease the
volume. The left knob controls the left headphones and
the right knob controls the right headphones.
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SRCE (Source) :Press this button to switch between
the radio (AM/FM), XM™ (if equipped), CD, and if the
vehicle has these features, DVD, front auxiliary, and
rear auxiliary.
© ¨(Seek): When listening to FM, AM, or XM™
(if equipped), press either seek arrow to go to the
previous or to the next station or channels and stay
there. This function is inactive, with some radios, if the
front seat passengers are listening to the radio.
Press and hold either seek arrow until the display
flashes, to tune to an individual station. The display
stops flashing after the buttons have not been pushed
for more than two seconds. This function is inactive,
with some radios, if the front seat passengers are
listening to the radio.
While listening to a disc, press the left seek arrow to go
back to the start of the current track or chapter (if more
than ten seconds have played). Press the right seek
arrow to go to the next track or chapter on the disc. This
function is inactive, with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being displayed, press
either seek arrow to perform a cursor up or down on the
menu. Hold either seek arrow to perform a cursor left or
right on the menu. PROG (Program) :
Press this button to go to the next
preset radio station or channel set on the main radio.
This function is inactive, with some radios, if the front
seat passengers are listening to the radio.
When a CD or DVD audio disc is playing, press this
button to go to the beginning of the CD or DVD audio.
This function is inactive, with some radios, if the front
seat passengers are listening to the disc.
When a disc is playing in the CD or DVD changer, press
this button to select the next disc, if multiple discs are
loaded. This function is inactive, with some radios, if the
front seat passengers are listening to the disc.
When a DVD video menu is being displayed, press the
PROG button to perform the menu function, enter.
Theft-Deterrent Feature
THEFTLOCK®is designed to discourage theft of the
vehicle's radio by learning a portion of the Vehicle
Identification Number (VIN). The radio does not operate
if it is stolen or moved to a different vehicle.
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Audio Steering Wheel Controls
Vehicles with audio
steering wheel controls
could differ depending on
the vehicle's options.
Some audio controls can
be adjusted at the
steering wheel.
w/x(Next / Previous):Press to select preset or
favorite radio stations, select tracks on a CD/DVD, or to
navigate an iPod
®or USB device.
Radio
To select preset or favorite radio stations:
Press and release
worxto go to the next or previous
radio station stored as a preset or favorite.
CD/DVD
To select tracks on a CD/DVD:
Press and release
worxto go to the next or previous
track.
Select tracks on an iPod or USB Device
(Vehicles without a Navigation System)
1. Press and holdworxwhile listening to a song
until the contents of the current folder display on
the radio display.
2. Press and release
worxto scroll up or down the
list, then press and hold
w, or press¨to play
the highlighted track.
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Navigating folders on an iPod or USB
Device (Vehicles without a Navigation
System):
1. Press and holdworxwhile listening to a song
until the contents of the current folder display on
the radio display.
2. Press and hold
xto go back to the previous
folder list.
3. Press and release
worxto scroll up or down
the list.
.To select a folder, press and holdw, or press
¨when the folder is highlighted.
.To go back further in the folder list, press and
hold
x.
Navigating an iPod or USB Device on the
Main Audio Screen (Vehicles with a
Navigation System)
Press and releaseworxto select the next or
previous track within the selected category.
Press and hold
worxto move quickly through the
tracks.
Press and release
¨to move up one track within the
selected category.
Navigating an iPod or USB Device on the
Music Navigator Screen (Vehicles with a
Navigation System)
Press and releaseworxto select the next or
previous track within the selected category.
Press and hold
worxto move quickly through the
tracks within the selected category.
Press and release
¨to move up one track within the
selected category.
b g(Mute/Push to Talk): Press to silence the vehicle
speakers only. Press again to turn the sound on.
For vehicles with Bluetooth or OnStar
®systems, press
and hold for longer than two seconds to interact with
those systems. See Bluetooth
®on page 4‑115and the
OnStar Owner's Guide for more information.
c(End): Press to reject an incoming call, or end a
current call.
SRCE (Source/Voice Recognition) : Press to switch
between the radio, CD, and for vehicles with, DVD, front
auxiliary, and rear auxiliary.
For vehicles with the navigation system, press and hold
this button for longer than one second to initiate voice
recognition. See “Voice Recognition” in the Navigation
System manual for more information.
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¨(Seek):Press to go to the next radio station while in
AM, FM, or XM™.
For vehicles with or without a navigation system:
Press
¨to go to the next track or chapter while
sourced to the CD or DVD slot.
Press
¨to select a track or a folder when navigating
folders on an iPod or USB device.
For vehicles with a navigation system:
1. Press and hold
¨until a beep is heard, to place
the radio into SCAN mode, a station will play for
five seconds before moving to the next station.
2. To stop the SCAN function, press
¨again.
While listening to a CD/DVD, press and hold
¨to
quickly move forward through the tracks. Release to
stop on the desired track.
+
e−e(Volume): Press to increase or to decrease
the volume.
Radio Reception
Frequency interference and static can occur during
normal radio reception if items such as cell phone
chargers, vehicle convenience accessories, and
external electronic devices are plugged into the
accessory power outlet. If there is interference or static,
unplug the item from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause station
frequencies to interfere with each other. For better radio
reception, most AM radio stations boost the power
levels during the day, and then reduce these levels
during the night. Static can also occur when things like
storms and power lines interfere with radio reception.
When this happens, try reducing the treble on the radio.
FM Stereo
FM signals only reach about 10 to 40 miles (16 to 65 km).
Although the radio has a built-in electronic circuit that
automatically works to reduce interference, some static
can occur, especially around tall buildings or hills,
causing the sound to fade in and out.
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XM™Satellite Radio Service
XM Satellite Radio Service gives digital radio reception
from coast-to-coast in the 48 contiguous United States,
and in Canada. Just as with FM, tall buildings or hills
can interfere with satellite radio signals, causing the
sound to fade in and out. In addition, traveling or
standing under heavy foliage, bridges, garages,
or tunnels may cause loss of the XM signal for a period
of time.
Cellular Phone Usage
Cellular phone usage may cause interference with the
vehicle's radio. This interference may occur when
making or receiving phone calls, charging the phone's
battery, or simply having the phone on. This
interference causes an increased level of static while
listening to the radio. If static is received while listening
to the radio, unplug the cellular phone and turn it off.
Fixed Mast Antenna
The fixed mast antenna can withstand most car washes
without being damaged as long as it is securely
attached to the base. If the mast becomes slightly bent,
straighten it out by hand. If the mast is badly bent,
replace it.
Occasionally check to make sure the antenna is
tightened to its base. If tightening is required, tighten by
hand until fully seated plus one quarter turn.
XM™Satellite Radio Antenna
System
The XM Satellite Radio antenna is located on the roof of
the vehicle. Keep the antenna clear of obstructions for
clear radio reception.
If the vehicle has a sunroof, the performance of the XM
system may be affected if the sunroof is open.
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